Brent's Tree Service did an awesome job. Super easy to work with, showed up on time, and got everything done way quicker than I expected. Brent and his crew were really friendly and clearly knew what they were doing. They trimmed and cleaned up my trees perfectly, and the yard looked great afterward -- honestly cleaner than before they started. No mess left behind, which I really appreciated. Pricing was fair too, no surprises or upselling. Overall just a smooth, stress-free experience. I'd definitely call them again and recommend them to anyone who needs tree work. read more

We had an unbelievably strong and hardworking team come out to handle the trimming, pruning, and removal of our trees. The crew worked tirelessly from start to finish and clearly took tremendous pride in their work. They carefully went back through the yard to pick up every fallen limb and branch, leaving the property as clean as when they arrived. They were professional, respectful, efficient, and genuinely impressive. Originally, the crew had been assigned a two-day job, but they set a goal to complete everything in one day -- and they succeeded. Their effort and dedication were so impressive that we gladly provided lunch and encouraged them to take a well-deserved break before finishing the remaining work. Unfortunately, our experience with the manager, Darrell, was very different. The issue centered around pricing. Darrell initially discussed both a one-day price and a considerably higher two-day price for the project. Because he believed the work would require two days, he explained that he was giving us reduced rates from the normal two-day cost. However, once his crew successfully completed the entire job in one day, Darrell seemed to forget that two separate prices had been discussed. He insisted the higher amount had always been the agreed project price, despite not clearly communicating that distinction beforehand. What should have been a calm and professional discussion became extremely uncomfortable. Rather than listening to the customer's perspective, Darrell repeatedly talked over us and became so angry on the phone that he was literally yelling and spitting while speaking. The crew earned our admiration and gratitude. Their work ethic and professionalism were absolutely 5-star worthy. Sadly, the manager's conduct -- 1 star -- overshadowed what otherwise would have been an excellent experience. My recommendation to future customers: get every detail in writing, clarify whether pricing is based on total project completion or the number of days worked, and carefully document all agreements before the job begins. read more

I have a no soliciting sign on my door but just noticed that someone from Brent's left an unsolicited sales pitch telling me what's wrong with my trees and needs to be fixed. Cool, well I didn't ask but if I was looking to get tree work done, it wouldn't be with Brent's. I got a quote from them several years back and it was twice as high as my 2nd highest bid. read more

Terrible. Every man they sent out could not speak one word of English. They kept trying to cut THE WRONG trees and my husband was out there trying everything to communicate with them to tell them they weren't the right trees. After they finally got it and the right trees, they did not even trim them down enough as requested as we were trying to keep the top of the trees away from the phone lines. The person that works in the office is really bad about listening. He took down the wrong email address and kept calling me about the invoice, (that I obviously never received because he kept sending it out to the incorrect address) I Talked to this person 3 different times and spelled out the correct email address Everytime and He Still couldn't get it right!!! read more

Crew Work Feedback: My crew from Brent's consisting of Andres, Anthony, Manuel and Douglas are highly skilled at what they do. They arrived on time and allowed me to do a walkabout and conduct a quick safety brief. They quickly got to work and in minutes we're already 35 feet in the air. This team is very polite, courteous, respectful, highly skilled, trained, hard-working, careful, and thorough. This is a highly skilled team with the reputable work ethic. They cleaned up over 30 trees on almost a 2 acre lot in less than 8 hours. They did an exceptional job cleaning up all the debris and leaves once they were done and also sealing all cut marks. Overall I am highly satisfied and strongly recommended Brents Tree Service for anyone needing their trees done. BRENT'S: Exceptional service and quality work by a team of professionals at highly competitive rates. I highly recommend Brent's. There are others out there and they are good but Brents is able to provide free estimates, the best bottom dollar bid (they hardly make any money on it outside of paying crews, covering equipment & insurance & overhead), they start right away and are thorough, careful, & safe. Great communication, site visit, and follow up. Good folks all around; honest, fair, & reputable. Beau, Georgetown, TX read more

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I've worked with Brent's and Daryl a few times over the last twenty years. They are a local area treasure. It is a pleasure to call them.

Brents Tree Service did amazing work on the property for Reset Mentoring! They have great hearts & blessed our organization immensely. They came in & got to work! They were efficient & FAST. We highly recommend them. read more

Our trees are the best looking trees in the neighborhood because of the fantastic job Brent's did for us. I'm sold.

Daniel and his crew did a perfect job. Better than I had even asked for, anticipating issues I had not noticed. They removed three enormous "limbs" (more like 25-foot trees themselves) and did it in a tight space without damaging any of the plants, statuary, or my roof. Darryl's quote was reasonable and no-nonsense. The next day, the office called to let me know when the crew was arriving, and every one of the five men working on this job was kind, respectful, and skilled. They did a great job cleaning up. My side yard looks cleaner than before they arrived! Brent's had been out twice before to work on my neighbor's trees, so I knew they did good work and were competitively priced. I could not be happier with the choice I made to hire them for this very big job. read more

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I called to schedule a bid, they came out the next day. The price was competitive and fair. They came out first thing the next day, removed the dead tree, cleaned the mess and we're gone. Simple, professional, and timely. Thank you Brent's!! read more

Had a tree cut down and stump grinding done. The crew did a really good job and cleaned up nicely when done. John who did the grinding was fabulous. He got the stump and several large above ground tree roots. If you need to have a tree cut down give them a call, price was fair and Brent the owner was helpful with my questions. read more

I've used Brent's Tree Services for several years. they have been prompt, fair and complete in their services. have responded promptly in every need. I recommend highly. read more

Words cannot accurately describe just how awful my experience with Brent's Tree Service has been. I have an oak that I absolutely loved in my front yard. I truly LOVED this tree, and it needed a simple trim. The crew showed up late on the day of service, after 4:00. The crew did not speak any English, so there was no way of communicating with them. My husband stepped inside to answer a call, and assumed they were taking care of the complete removal of another tree, however stepped outside to find that the main tree had been butchered. Ruben is the employee that initially called me to set up the appointment, and he is the one who called requesting payment. I should have known things were going to be difficult with him when he insinuated that I didn't know my own address because he couldn't find it on google maps. I assumed he was just having a bad morning and let it go. However, I did not when he told me I was required to pay in full even though I was terribly disappointed in the work that had been done. We got the opinion of an arborist who agreed that it was trimmed poorly and left it unbalanced. When sharing this conversation with Ruben, he claimed that I was lying. Each conversation with him has felt as if I'm talking with an immature teenager. I've asked to speak to someone else who could help me and he claimed that there is no one above him and I would only be talking with him. I've never received such terrible treatment from a company. These conversations now seem like harassment and when I requested he speak to my lawyer going forward, he said that he did not have to and would only talk to me. I should also add that I told him in the beginning that I would pay for everything except for the service that was done on this one tree. Working in sales with homeowners myself, I truly wanted to be fair. Ruben wouldn't have it. He eventually lowered my bill by $100. So $100 ruined my beautiful oak tree. I went from being so upset about the tree, to furious about how this man has handled the situation. After hanging up with him today, my 10 yo daughter said, "He sounds like he's just trying to make you mad." A 10 year old! Do not use this company! Their website specifies "satisfaction guaranteed" and that is absolutely not the case! The work of the tree trimming guys is amateur at best, and the customer service is the worst I've ever experienced. I should also add that the guy that did the stump work and the arborist were both great and I would love to hire them separately from Brent's in the future. I noticed that that in the company's description here on Yelp it shares Will Brent as being the owner. I asked to speak to him specifically and was told that he is retired and doesn't take phone calls. I also love that his faith is mentioned, as mine is also extremely important to me, but employees like Ruben really ruin the image of a company. read more

We used Brent's three times prior and unfortunately recommended them to others who have also used them. That last two times I requested service I never received a call back. They said "I was on the list" and never got a call back. They obviously don't value return customers or ones who recommend them to others. Edit: Thanks for the response Will but what about the last time when you all put me on the stump grinding list after we spent $1,100 to never call or come out even after I followed up with yall twice. No excuse for that. Feel free to contact me to attempt to make up for that. read more

I called asking to schedule a quote to have work done on my property. The man answering the phone was quick to detour my business telling me that the work sounded like it would be under $300 and they do not do small jobs. I tried to explain to him that I dont know the size of what a "small job" is but that I see them servicing our entire neighborhood. I asked him to schedule a quote to find out if we were "qualified" for their services. He was extremely rude saying more or less that my money wasn't worth the work. We have a canopy of trees running along the side of our house and a pecan tree out front that we know needs trimming. We also have inquiries about other parts of our property. read more

Brents responded in a timely manner. Used them to trim a damaged tree from hail/tornado. Had them back in January to trim Live Oaks, remove two other trees, and schedule stump grinding for them. Knowledgeable, did good work, good cleanup, happy with the result. read more

I've used Brent's twice now to clean up and trim the trees in my front yard. They are great at what they do. Can be a little pricey, but they do a great job and knock it out quickly. read more

The crew did a great job. They tried only what was necessary. They didn't cut too much or too little. They did an amazing job cleaning up too. I will be using Brents again in the future. Thanks Brents. read more

We recently worked with Brent's Tree Service to do a major trim of our 8-10 100+ year old oak trees. We went with them because my Father in law had used them in the past and was happy with the job they did. Darryl came out initially to walk the property and give us a quote. He was nice enough but spoke over my husband and was very brash in the initial conversations. However, he seemed thorough and we felt good about the work to be done. To note, Darryl himself mentioned limbs above public streets should be trimmed to at least 14ft high. A day or two later, the crew was coming out to start the job. Given the amount of work to be done, we assumed the crew would be out to our house in the morning time that first day to start. The afternoon came and went and no one had shown. My husband contacted Darryl who let him know the guys were called to a last minute job and would be at our house that evening. They showed up around 5:00p to start and worked until dark. We were very pleased with the crews (2 came) and their hard work. They did about half of the job that evening. My husband called Darryl the next day or so to check in and make sure they weren't done as well as address what we were still looking to have done. Darryl was VERY rude and unprofessional, kept cutting my husband off saying "WE AREN'T DONE!" "WE AREN'T DONE!" The crew showed up a couple of days after the initial start of the job to finish up.When they were done, it was clear the job was still not complete because limbs over the street were not trimmed to 14ft and we had limbs growing over to our neighbor's house as well as some other general clean up. However, the following day, we received a call from Brent's office asking for payment. Their website makes it clear that payment is not required until you are 100% satisfied with the work done. My husband let them know about the rest that needed done and we were told we would receive a call the next day to discuss what was left. No one called. My husband had to call again the following day and wait for a call back. We finally did hear back and a crew came out later that day to finish everything. When my husband called to provide payment, he received the run around from Darryl regarding a 15% coupon we had received in the mail. Darryl again was incredibly rude saying he couldn't honor it because he was already giving us a discount (which had not been mentioned previously). After some discussion, he finally agreed to give us the remaining discount. All of this to say, the crews that came out and actually did the work did a wonderful job. We are very happy with how our trees look! Our main complaint is the lack of professionalism exhibited by Darryl. He does not seem to be the right fit for the position he holds in the company and dealing with him is typically not pleasant. I see other reviews echoing this same sentiment and it would be hard to give a company that is run this way our business again. I would not recommend Brent's to friends or family for this reason. read more

Did an excellent and quick job trimming our huge oak tree! Everyone I interacted with was so friendly. Would highly recommend. read more

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Called them for tree trimming service. Got Darryl to come out the next business day (closed New Year's Day understandably) Darryl was nice and straight to the point, a little pushy? Sure. but he's a salesman trying to sell his product, I never felt rushed to make a decision and called him after he left to set up an appointment. The actual tree work was great, no complaints and they cleaned up to leave it better than when they showed up I had 3 huge trees trimmed for ~$650, which is what I was quoted. I probably could have saved money going with someone else but the work they did and their insurance policy, just Incase of roof damage, made me go with them read more

Had no issues at all using these folks, friendly service and arrived exactly when stated. Tree trimming is expensive these days but their price was comparable to other quotes I received. Trees look great, not bare at all and best of all they left no mess, overall very happy and would recommend. read more

Brent's helped us recover from the ice storm this last winter. We needed to have one tree removed and and others trimmed. When they came to give us a bid, they suggested other ideas that would make our view better than we ever imagined. Now we can enjoying looking at the beautiful oak trees in our back yard instead of the cedar trees that were standing in the way. Their price was fair and the work was done quickly and professionally. I would recommend their service to anyone who wants to work with knowledgable, professional tree experts. read more

We have been using Brent's Tree Service for over a decade. We have 4 huge oak trees on our lot and they always look great after the crew has gone. Sometimes we do walk around with them and request a little touch up here and there - not because they don't do a good job but just for things we are a little more picky about. And they quickly respond to our requests. Plus the clean up job is phenomenal. Prices have gone up in the last couple of years but they have to with the price of gas. They bring their own chipper and do it right on site (we love that part especially) and both the truck and the chipper run on diesel so - with gas prices today - what else can you expect? We've only asked one other company to give us an estimate and it was more than twice what Brent's charged us. They were here this morning and the trees look fabulous! We will always stick with them! read more

As far as starting with an estimate goes: they called me back when others did not, they were flexible when I had to reschedule and showed up early the day of the appointment. John Mc was straight forward in his delivery and walked around all the trees. The estimate was expensive but I asked for them to tell me what they would charge and they did. I felt I was treated fairly and have no complaints. Now to decide who to go with. More to follow....... Didn't go with them Chose Bartlett instead! read more

Wow! Super tacky. I've heard good things about this company from neighbors but I called for a quote and I am taking time out of my day to be available at my house and they don't show. When I call I don't get an apology or anything like it happens all the time. How can I trust a company like this? No thank you!! read more

I was traumatized as a child by the many weekends my parents made me mow, weed, pick up rocks, etc. so in general as an adult I tend to avoid working around the house when possible. Last year, I noticed that during storms tree branches were hitting the house. (Well, I'd probably noticed that for a year or two, but it was getting really bad). I do have one of those saws on a stick for when I'm feeling studly and want to prune a tree, but looking around the house it looked like there were a zillion branches that had grown near the house. Some people in my neighborhood newsgroup recommended Brent's Tree Service, so I called them. It was easy and painless. I didn't have to be at the house for them to give me an estimate or trim the trees. They did a good job of trimming all around the house, not pruning the big branch I told them not to prune, and none of the trees died. This was last year, but I forgot to review them here - I just remembered because I noticed there was a cool car wrapped in Brent's Tree Service ads in the Lifetime Fitness parking lot this morning. So apparently, advertising works. read more

Great service from them fir the past 12 years. On their wait list to come again after the snow storm we just had. .

For the tenth year Brent's has trimmed the oaks in our yard. They did a great job as usual. We'll have them out again next year to trim our trees. I would recommend their service to anyone needing tree service. read more

I was referred to Darryl at Brents Tree Service by my neighbor. He didn't answer the first time, so I tried again, missed him, but then he called right back. I asked him for an estimate to finish cutting down a partly broken tree limb at my house. He said he could tell me how much it would cost just based on texting him a few photos; so I took some photos and sent them over, and sure enough he called right back with an estimate. So far, so good. He quoted me a price that was higher than another estimate that I had received, but I still thanked him, said I was getting a few more estimates, and would be in touch as needed. At that point, his tone changed completely. "You're getting estimates for THAT?!" he scoffed. He told me the that tree branch was sure to fall down any minute and that I was silly to be calling around for estimates. He acted like I had begged him to fit me into his schedule and even got defensive, as if I was turning down a favor. When I made it clear that I was still intending to get estimates, he said, "I'm out. I don't need that!" and hung up. In our brief interactions, Darryl managed to be rude, belittling, and manipulative. I can't speak to his work--he may be a great tree trimmer--but I would never recommend someone who treats potential customers like that. read more

I absolutely LOVE BrentsTree Services. They are amazing and do good work. Most importantly they are quick, efficient, and they clean up afterwards. read more

Started using their services with the purchase of our first house in Pflugerville, TX. Thanks to their exemplary work and outstanding customer service, we've continued to use them after our move to Leander. read more

Third time is a charm even better than first two ! We contacted Brents Tree Service again and similarly to the last two services, Darryl O'Brien came out and he still remembers us. The next day, Brents Tree Service came out a did a great job in trimming the fast and huge growing Oak tree in front of our house and two Oak trees in the back yard and cleaned up the work areas. Many companies and individuals out there want money up front and/or making promises that they will not honored. You will not find a better pricing or services any where in central Texas. ---- Thanks Darryl and Thanks Brents Tree. Please continue to keep up the good work. read more

Expert crew of 4 trimmed and shaped our 40 oak trees. They executed my wishes and were respectful of my concerns and our property. They were most courteous and left our property looking better than when they arrived. Warren Gillespie, Lt Col, USAF Ret read more

Used Brent's Tree Service today for at least the third time in the last 7 years. Work was scheduled within 24 hours of my approving the estimate. Team leader called 45 minutes before arriving. Crew was efficient, friendly, and thoroughly cleaned mine and my neighbors' yards when work was finished. Both trees look great, and they removed all the mistletoe, no matter how high it was. :-) If you ask, Darryl will provide proof of insurance when he gives you a quote. Chris Sneed - Austin read more

Overall a disappointing experience. Unfortunately we were not able to communicate with the crew that was sent out so some of the work initially discussed was not done as expected. They ended up over trimming one of the trees and did not clear all the damaged branches from another. They also subcontracted some of the work, which they do not actually inform you that another company will be coming out, so that was less that optimal. Also, the company they sent did not clean up after themselves and when contacting Brent's Tree Service about this, they informed me they usually don't clean up after their sub contractors. I did manage to get Brent's back out to clean up and then realized the sub contractor didn't actually finish the job correctly, which was grinding a stump down, so I had to make other arrangements to complete the job. It also seems to be a huge issue for them to mail out a physical copy of the invoice since the original they provided to me was not the work that was actually completed. If you do decide to use them, be very cautious if it is anything more than cutting a few branches. read more

Used Brent's upon moving into my house 2 1:2 years back to trim and remove a tree, all had overtaken my backyard. They did a great job, so called them for an estimate to clean and trim 3 large oaks. Darryl came out quickly and went through his suggestions. After hearing my concerns to try to leave some privacy from neighbors, he completed an estimate and reviewed it with me pointy making sure my concerns were met. Price was in line with two others. The crew arrived on time, reviewed the work with me and went to work. Results, I was more than happy from start to finish. Highly recommended. read more

We have used Brent's for years! Reliable, does the work and all the workers are polite. Cost is close to all other companies

I had an appt that was scheduled acording to what they had open, Darryl called me at work the day of to reschedule as the time was not convenient for him. I was at work and rescheduling was not a possibility, I had arranged my schedule to meet the original one they had offered. He was very rude and disrepectful. He came to my house even after I cancelled with their office and I felt threatened. I would not want this man around anyone of my family members, male or female. Had been a repeat customer for a decade. read more

Professional, quick response time, pleasant, knowledgeable...what else can I say except I will be using their service for future trimming of trees! read more