I have been a patient since 2004. Even when I moved out of state I came back for my annual mammograms. The entire staff is caring and helpful. read more

This was my first time to be examined at BreastLink. I'm 66 and have dense breast tissue. When I had my mammo this year I got one of those scary text messages- "We need more pictures." Uh oh... My doc sent me to BreastLink where they could do the 3-D pics and ultrasound. I was nervous, but I was very impressed when I walked into the lobby area and there was a statement on the wall saying that when you were finished with the tests but before you left, someone would tell you the results. You would not have to wait an agonizing series of days before they would tell you if you had cancer or not. Wow. What a concept. The techs were all great and I was told by the young woman doing my ultrasound that I was fine. Keeping patients informed of their prognosis in a timely manner is clearly the humane and compassionate medical protocol and I wish that all institutions would follow suit. read more

I learned about Dr West years ago when I needed a minor surgery. I was told by an excellent doctor that I trusted that Dr West was the one that other doctors would go to, Dr West was the one they would send their family members to see. Years later I drove many hours from my home to take my oldest daughter to him. He's more than worth the drive. Dr West is an excellent surgeon. I feel blessed that we found him. read more

I am deeply pleased with the service received from Dr. Shawndeep S Tung. He is professional, compassionate and highly educated. He spent over 60 mins explaining my DNA test results and collaborated on the next phase of treatment. I am a psychotherapist and was greatly impressed with his grace and the quality of care he provided to me as a patient. It is highly important to me to provide my patients with outstanding service therefore, I am picky about patient care. The Breastlink is highly lucky to have this doctor on staff. I had the opportunity to meet with Dr. Tung because Dr. West was not available at the time of my appointment. I am grateful for the experience and will never have another doctor moving forward. He truly provided hope during a difficult time and I felt truly supported. I have notified all my other doctors of the service received from Dr. Tung so they do not hesitate to refer patients. Thank you Dr. Tung :). read more

Breastlink Orange - Dr. Tung's business card - Oncologist Near Me - Orange, California

Customer Service is lacking when you call to schedule an appointment. I was told my benefits expired and that I would have to pay. I know this is not true because we just renewed January 2015. The lady who does the scheduling didn't seem like she knew her job well or how to figure out the benefits portion of the system. I have PPO Insurance. What should have happened is that the receptionist call my Insurance Carrier and not the Medical Insurance company. I don't know how long she has been working there. but the receptionist doesn't seem competent in her job duties. You know, a business is only as good as it's staff. This certainly does not make a good impression. It's not my responsibility to figure out their system and how it codes the Insurance. read more

Rough and thoughtless techs here. 2 hours later, my one side is still hurting and further pain has developed extending down my arm.

Everyone was so nice & pleasant there, I arrived 45 minutes early but I knew I had new insurance to update them with so they were sweet and checked me in early and handed me an electronic pager to have a seat and wait for pager, which I really liked because your privacy has been addressed by this cool pager. There office is so elegant and the special lighting they have on art work and pottery. Restrooms were a little messy but not bad, in the past I've used it and it was clean. They offer coffee water tea on an open cart for anyone and TV to keep our eyes on in this very large waiting room, There is a lot of furniture that looks like in its day it was nice but it was very uncomfortable, hard to sit I kept sinking to the center and my husband was also sinking to the center. I looked around 5 other couples looking uncomfortable. My pager they gave me went off about 10 minutes which I thought was pretty quick. My technician was so nice and chatty she really made me feel comfortable and chatted so well it made me forget the anxious feelings I had prior to getting there it went quick and 10 minutes later I was dressed and on my way to lunch across the street at the Chili Pepper hmmm so good! Thank You to all there staff that were so nice and pleasant! read more

I was referred here after my longterm Ob.Gyn Dr sent me to a breast center not on my insurance. So I went in with a chip on my shoulder. I had called my reffering office the day before to make sure they faxed over all the proper paperwork,ins authorizations. The front desk Carry greeted me promptly and explained thier procedure and paper info needs, I sat down & completed my paperwork. I was provided a pager (much like restaurants use,) After I waited approx 20 min Carry called me to the desk. She wanted to share why I was still waiting, She explained my Dr office faxed over the wrong preauth. So she explained that Kim was working on getting the correct one. They offered coffee,hot chocolate,water even danishes. But most of all they offered compassion for my time delay, They finally got it at 12:00 when the techs were at lunch --They apologized and offer 2-solutions. If I wanted to reschedule my appmt they understood or I could go eat lunch and return to be seen at 1:00 That is what I choose. They were helpful to refer me to a good lunch spot I could walk to. I returned @ 1:00 and was seen by the best techs I have ever dealt with Ms Kim and then Jennie. She was so kind in doing my specialized pictures. Then because of my special need a Dr was to come in and exp my needs and recommendations,I then meet Dr Chen, She helped me to be more comfortable with what I need to have don, Bottom line they took care of me in a compassionate caring way. In spit of my insurance dragging their feet and my Dr making mistakes. They have won a friend for life in me I want to Thank them all for being there when I needed help. Thank You so very much Vivian Coletta pt on 2-20-13 read more

My review is for the extended facility upstairs in suite #205. The morning staff is very unwelcoming & to busy on their cell phones to answer questions. My mom sat in the waiting room for an hour before being taking her downstairs to the correct suite! Had the girls not ignored me when asked if I was in the correct suite we could've saved an hour! Suite #100 is very professional & prompt. Totally sucks that they need to pick up the upstairs mistakes! read more

This is a great facility!! I went there in mid August after I found a new lump. Yes, the wait time was lengthy, but there was a comfortable waiting area. All my imaging was done in the same day and I left with a preliminary diagnosis. The staff is really knowledgeable. Oh, and it was a false alarm. Love that fancy latte machine in the lobby that serves Chai and the free pastries. If I have to spend the better part of my work day filling out paperwork and waiting my turn to be squished and photographed, some complementary caffeinated drinks and sugary treats make it tolerable! read more

Dr. Link is amazing, and so are his assistants Sandra and Linda B. Diagnosed with an aggressive form of breast cancer, I am grateful and honored to have had Dr. Link as my oncologist and Dr. Curcio as my surgeon. I had consults with other Dr's for 2nd opinions, but the decision was not difficult. Dr.Link and Dr. Curcio were going to be my doctors. They stay on top of the latest treatments, they gave me confidence I was getting the best treatment. Highly recommend if you or a loved one is diagnosed with breast cancer. read more

Was sent here for the first time from my general practitioner. Have had several other breasts MRI's before. Was preauthorized for the procedure with the representative from the facility - took a month of back and forth. They finally preauthorized the procedure and was told I only owe $88 at the time of appt. Almost a year later, I get a HUGE bill. Called to fight it told them what the representative said that I only owed $88. Without so many words called me a liar and they stood firm on the owed amount and sent me to collections. It was shameful. I had a nice experience, but they need to get it together with their billing. You can't trust anyone in any office. Beware of what they tell you cause you will get a giant bill later. Don't trust this place and have since told other people my experience and they have changed faciltys. read more

I was referred to one of the Breastlink doctors by another doctor who was too far for me but she had worked with him. The phone system at Breastlink was terrible -- you could not even reach someone even if you had that person's extension and the doctor himself had no extension, email or patient portal. The staff gave me written orders for tests however, no one signed the orders and radiology had to call several times just to reach someone almost an hour later. The last time I was seen here the doctor asked if I had a port placed, however, he nor anyone on his staff wrote an order for this or made an appointment for it. For these reasons I would not consider Breastlink for further treatment. If you are having a health issue, imagine trying to reach someone here. read more

For having to go through such a scare I was overwhelmed with the care I received from Dr. John West! His assistant, Jessica, was also very caring and sweet to me. It's a frightening and emotional thing to go through. I had a biopsy and eventually had surgery too. Stressful but I was in good hands. I can't thank Dr. West enough for his knowledge and care! read more

I have been here twice my self and with my daughter both times very pleasant service and even my daughter ran late they still took us in of course we needed to wait because others came on time understandable. But nice responses when they told us if we don't mind waiting. They have a nice complimentary latte machine and water while you wait.i would come back and recommend to friends and family. Thank you for such great service. read more

Drove all the way down from Santa Monica just to see Dr. West, who is known for scars so fine that they're better than most plastic surgeons'! And, just my luck, I had to make this drive on my birthday! Happily for me, every staff member wished me a happy birthday, and Dr. West even entered the room singing, "Happy Birthday" to me himself! I couldn't be any happier with my experience at Breastlink. The staff is amazing and the doctors so talented! read more

The place looks and smells like a Day Spa! It takes awhile to be seen even though an appointment was made. There is a complimentary coffee machine and plenty of magazines to read. After my mammogram and ultrasounds revealed a suspicious malignancy, Breastlink followed up with me for a few months via letters and phone calls to get a needed biopsy done. If it was not for their persistence, I would have been too absorbed in my daily and busy routine to take the time to get one done! read more

As a practicing nurse for 42 years in the L.A. and Orange County area I cannot say enough good things about this organization. I was recently diagnosed with breast cancer in July 2017. I had the pleasure of being treated by Dr. June Chen, Dr. John West and Dr. Justin West. The treatment plan is much like the approach that tertiary centers follow, your case is precented to a board of physicians who determine your best option based on your individual clinical findings. I had my surgery for the removal of the cancer and the reconstruction at ONE setting,out patient, preventing me from multiple procedures as is routinely done. Amazing!! One and DONE. I could not be happier with the results. My journey continues but if you find yourself in this situation you could not find a better group of clinicians to put your trust in. :) read more

4th years coming here for yearly mammogram and the waiting gets worse each year. My appointment was at 3:45 pm with check in at 3:20pm, I arrived at 3:18 pm. The moment I walked in the door there was a line of almost 5 people ahead of me. I checked in on time and an hour and ten minutes later, (as I'm writing this review), I'm still waiting to be seen. This is becoming the normal with this center, last year I was here for a little over two hours. If it wasn't such a hassle changing to another imaging center and having to order my medical records, I wouldn't hesitate... actually, it wouldn't be such a bad idea, between now and next years screening, I'm sure to find a 5 star facility and have my records transferred over......update, I just left this place, total time from beginning to end. 2 hrs 5 min read more

BreastLink changed my life for the better. My regular, internal medicine doctor helped me find breast cancer through a bilateral ultrasound. She then recommended BreastLink. I started off my care at BreastLink and continued with it as I interviewed other breast cancer centers. Although I visited other top breast care centers, I stayed with BreastLink. It was the ONLY place that ministered to my emotional needs though the way my doctors, nurses and technicians treated me. Plus, my surgeon, Dr. West, is known to be technically superb. He also treated me, as a scared 37 year old, with extreme kindness. He told me, "I will treat you like my own daughter." There are no words for the preciousness of being treated with kindness and compassion by your doctors as you face cancer. Secondly, I found Dr. Link at BreastLink, and decided to choose him for my oncologist after interviewing another oncologist outside BreastLink. I learned that Dr. Link, like Dr. West, is also known to be a top-notch doctor. He is author of one of the most widely read books on breast cancer for newly diagnosed women, called "The Breast Cancer Survival Manual." This is a very helpful, comprehensive book on breast cancer that I would recommend to all. He continues to update this book, and it is currently in the fifth edition. His other, older book is called "Take Charge of Your Breast Cancer." Though this book is older and no longer updated, it completely changed my view of my disease by giving me hope. It helped me emotionally. It talks about Dr. Link's history as a doctor and his thoughts that are in his "heart and soul" about the disease. It gave me hope that, no matter what, you continue to make the most out of your life after cancer. He shares that nearly 90% of women are ultimately cured of breast cancer, so after treatment you should take the mindset that you are cured and carry on. This book helped me have the emotional "tools" to deal with my diagnosis. I was so blessed to read it right after my surgery. Dr. Link's gentleness and kindness to me in the office have been so emotionally healing. The wonderful care of Dr. West and Dr. Link to their patients are also reflected by all I've come across with at BreastLink--the front desk, the physician assistants, the nurses, and the technicians associated with BreastLink. My cancer experience would have been entirely different if I had not gone to BreastLink. BreastLink did the Mammaprint test on my tumor after surgery to determine that I did not need chemo. They later did the Breast Cancer Index test, a new test, on my tumor to determine that I did not need hormonal therapy (Tamoxifen). Surely, I am happier and healthier because of this expert knowledge that helped me at BreastLink. I see some of the comments about scheduling difficulties or waits. We have to keep in mind that much of these waits are because serious cases of cancer are being dealt with, and the amazing doctors are spending the time needed to give the best care necessary. I was one of those cases once, when they didn't know if my cancer was aggressive or not, and they started speeding me through tests to get an answer. I am sure my care at that time caused some delays for others. Now that I am OK, when I have my appointments at BreastLink and run into a delay, I understand that another woman is getting the help she needs. Sure, maybe there's a possibility for improvements in scheduling...but cancer cases simply need time. In my opinion, Dr. West and Dr. Link are the best doctors ever, and the only doctors I would send my family and friends if they were to get breast cancer like me. Every person I have met at BreastLink is a hero--kind, skilled and caring. They have patient care as their top priority, and you will not find more intelligent, committed, devoted and compassionate doctors anywhere else. As a stage 1, one-year breast cancer survivor, I thank God for BreastLink every single day. They are family to me. read more

wow after the horrible experience with the "breastlink" in garden grove I couldn't have had a better experience. from when I checked in and Rhonda talked to me and assured me I wouldn't have the same experience as garden grove office til the tech Wendy that helped me I couldn't have been more pleased!!! I will never go to any other place for my mamo's. can't say thank you enough to all the staff here and maybe they should go train the employee's at the garden grove office!! read more

I can't say enough about this place. Going through a breast cancer diagnosis, tests, chemo, and surgery is a horrifying experience. The treatment I received here was top notch. On top of that the people are wonderful. They are kind, caring, attentive and many of them make me laugh quite a bit. Dr Smith is wonderful. I feel like Celia, Sandra, Jill and Karen are my friends and I trust them to take care of me. Even the ladies at reception, Amanda and Rose, make you feel at home when you step in the door. Dr. Kipoor is the kindest and most skillful surgeon I've ever met. Dr. Donnelly will go the extra mile to help you. I would recommend Breastlink to anyone. read more

This business used to be so good! It's such a shame that they've changed. It takes a lot of patience to wait on the phone 7-10 minutes just to make an appointment. We all have clocks on our phones now, and unfortunately, this isn't an exaggeration. Once I got through, the person was nice. But the worst is calling for an ultrasound appt. I called and left 2 messages on Mary A.'s voice mail, but after 4 days, still had not received a return phone call. So I called and waited (another 10 minutes or so) and got through to the receptionist and asked her to leave a message - never received a return call. Then I called again - waited a long time and eventually go through and asked to speak to the Office Manager. I figured that Mary A. was not listening to her voice mails or something. I left a message for the Office Manager explaining that I'm trying to make an appt, for an ultrasound and had left 3 messages. I never heard back from the Office Manager. After 1 week, Mary A. finally called back - but now I've just taken my business elsewhere. I'm going to try Women's Imaging Center on La Veta. They are set up to make appts. online (you give a time range), then they call and set the time with you - and they called the very next day! It's a shame that a women's health care business like Breastlink - where we are being tested for potential life threatening diseases like breast cancer, is so uncaring that they can't even return phone calls for an appointment, much less answer the phone to even schedule an appt. Don't waste your time calling. read more

Five star rating - why? I was referred to Dr. West at the beginning of January for my cancer diagnosis. During this stressful time Dr. West, PA Jessica Lam, and the rest of the staff made it easy to go through the process. They took the time to answer questions and were so encouraging. I just had surgery on February 12th, and am doing great because of their care. I never would have thought things would happen so fast. Any time I needed an appointment, one became available. Now that is not the norm, but I have been very lucky and am so grateful to have to the best surgeon and staff on my side. read more

I can't say enough wonderful things about Dr. John Link and Sandra, his assistant. Dr. Link is a very famous and busy doctor. He has written and republished many editions of the Breast Cancer Survival Guide and I highly recommend it to anyone. My first experience was with the Orange office and I have to say, it was a very busy, hectic place and I found the environment very stressful. Then, we met Dr. Link. He spent a long time with us, answered all of our questions and was extremely knowledgeable. I decided to go to see him the next time at the Laguna Hills office which is much closer to us and much more comfortable. The issue with cancer is that there is so much technology that is coming out every day and being informed and aware of the latest procedures and tests can not only save your life, but it can make a significant impact on your treatment. Many oncologists and surgeons are not aware of state of the art technologies, tests and procedures because unfortunately they are so busy treating patients with what they already know. Dr. Link is a rare exception. Dr. Link is so knowledgeable and has access to state of the art tests and research studies that many other oncologists and gynecologists aren't even aware of. I have sent other doctors who have cancer to him!!! The #1 issue with cancer is to study and know your options so that you can make an informed decision. Each patient has unique issues and there isn't a cookie cutter treatment. Years ago, every woman was given chemotherapy and now thanks to Dr. Link, there are tests that can be done to determine if you even need Tamoxifen or other hormonal drugs. Be sure to bring all of your information to him and if possible, have a typed medical history for him with questions. He is an outstanding example of how oncology medicine should be practiced. Sandra is a kind and caring person who makes a big difference too. read more

Simply wonderful - they saved my life. I have been seeing Dr. West for two years. He is remarkable, kind, caring, knowledge . The radiologist there noticed a tiny anomaly in my mammogram. The biopsy revealed a small non-invasive lump, for which I will have a lumpectomy. Because they caught it so very early, my prognosis is excellent. I am certain that had I gone to another facility they very well could have missed it. When my husband and I went in for the very thorough and thoughtful consult, we immediately felt like we had a team all working to help me both physically and mentally. Dr. West, Jessica, Mary, Marian - all by my side. I am still on my journey, and a cancer diagnosis is always scary. But with Dr. West and his team , I feel confident that I am in the very best hands. read more

I've been a patient of Breastlink for 8 years now. The patient care and quality of care such as equipment used for diagnostic purposes are superb. Having to wait on the phone for an appointment is such a non important factor in comparison to the treatment necessary to love and care for your health. I sincerely thank Dr. West and his staff for their dedication to all patients. read more

it's not a happy place to have to go but they are kind and treat women well. it's clean and peaceful, and they give results right away.

Arrived a little early for my appointment and only had to wait 10 minutes. Got right in and out. The staff and doctors are impeccable and tended to my needs in a most professional way. Thank you all! read more

My mom was diagnosed with breast cancer over 2 years ago. She was 80 years young, and our family was devastated. We were so very fortunate to find Breastlink, Doctor Link and his loving, professional, and very compassionate Doctor Kapoor. She saved our mom's life and is a blessing to my mom and our family. We go with our mom for every doctors appointment and follow-up appointment and are always received by all that work at Breastlinks with smiles and hugs. Everyone that works at Brestlinks is a blessings from God. We can not thank you enough for all that you have done and all that you are doing for her. Thank you, each and everyone of you, for all that you do to help all women that walk through your doors. read more

I went to Breastlink after being told I had breast cancer. Dr. Kapoor did my surgery, she saved my life. Dr. Kapoor is compassionate professional, full of love, and gives outstanding care. Dr. Kapoor is a blessing to me and my family. I will continue at Breastlink and Dr. Kapoor with my check ups and breast health check ups. God created a truly outstanding doctor, a long with Breastlink. read more