Extremely patient and helpful. He assisted me with troubleshooting over the phone. And then when I…read moredropped the machine off to him, he identified and repaired the issue very quickly. He did this all free of charge(because the solution was so simple). An extremely professional and helpful gentlemen

I had woken up to my PC not turning on despite having no known problems since it was built. I found…read morethis location on Apple Maps and it wasn't too bad of a drive. It was odd having to go into an apartment instead of a shop but as soon as I got to know Mr. Patel all my worries vanished. He began trouble shooting right away and discovered the problem within 30 minutes!! He explained exactly what he was doing which was helpful as I'm a student working towards a tech degree. It was pretty quick service and overall an awesome experience. He had advised what the best fix was and didn't charge me anything for diagnostics. However I still gave him a $10 tip for being efficient, kind and experienced. It may seem strange going to a repair technician working from home but I can assure anyone reading as a young adult I felt safe and content with the service I received and recommend him greatly. I plan to use his expertise should I have another problem!

Fairly price, convenient, fast, friendly and honest about what he can and cannot do which I…read moreappreciate. Will continue taking my business to him in the future!

It is never pleasant when your computer has issues and will not work properly. After investigating…read moreseveral computer repair shops in Carmel/Indy area, I decided to try Indy-Tech. Charles is a very pleasant man who talks normally......not like a computer geek. He is a nice family man and is very knowledgeable about all types of technology's. It only took Charles a few minutes to determine my operating software was corrupted and he offered to install a brand new Windows operating system. One hour later, the computer was ready to pick up and everything worked great. Their prices are very reasonable and their quick response to my computer issue was a blessing....especially during the holiday Iwith so much going on. Thank you Charles. I will be recommending you to others and I will certainly rely on your expertise in the future if needed.

I had a really great experience with Marvin, when I first arrived I wasn't expecting much and…read morelooked very underwhelming from the outside but once I got inside and started talking to him I was immediately impressed, his office was really cool and he had a lot of intresting equipment laying around Marvin is extremely knowledgeable and knows what he's doing and took the time to really walk me through everything he was doing and explain things in a way which made sense, he was also very kind and understanding throughout the whole process while I was there and to top of it all off when I arrived he was helping somebody out over the phone, and he was taking the time to walk through their issues for free, which I thought said a lot about the kind person he is and the customer service he provides He also showed me his soldering equipment and other computer related stuff which was honestly very intresting. I got to learn a lot of cool and unique stuff that I wasn't expecting at first glance and also got to see a sick 3090 card on his desk which was amazing As for the actual service his prices were very reasonable and we needing a specific part that he didn't have on hand, so instead of making me figure out myself or smth similar he ordered the part and got the next day shipping without charging me extra which I really appreciate Overall, Marvin is an amazing guy, very knowledgeable and knows what he's doing so don't worry about trusting him with your stuff he's very smart, and easy to talk to so much so we had amazing conversation and stories to tell till the end of my visit and definitely learnt some stuff and would absolutely would love to come back again for any future repairs or anything of that. Great guy, great service, good pricing. Highly recommend

If I could rate it a zero star I would! Marvin is an absolute fraud who also is very…read moreunprofessional! Linked down blow is a video of Marvin telling me to go "f myself" after just calling to ask for an estimate of my personal device he had in his care. This man is an absolute Fraud and is likely to break what he touches!!!! Update: It unfortunately will not allow me to attach videos of phone call but I can assure that If anyone would like to see how Marvin speaks to his clients I'd be happy to email the video! Just ask and I'll send my email along side the video for proof. Marvin tries very hard to intimidate people who are just in need of his services by threatening to add charges to their totals for no reason especially when he never fixes the problem and only adds to the issues! Also calling them very vulgar names! If you want my honest opinion you have better luck just trying to repair your device on your own or taking it to another shop as Marvin is the worst for customer service and to provide you with help!

New ownership would not honor the "lifetime" screen protector that this store sold previously. Not…read moreeven a discount.

Super fast and friendly service! They fixed my phone screen perfectly and made the whole process so…read moreeasy. Highly recommend!

I dropped in yesterday to get some help changing my sign in details on my Apple account after…read moreclosing a business. Sean figured it out quickly and made a couple of other suggestions to make my online life easier. I just moved to Indy from out of state and worked with the same Mac guy for 20 years. I feel confident that I've found my new Mac guy.

After examining and diagnosing my PowerBeats Pro ("device") MacExperience breached a written…read morepromise to repair my device. On August 15, 2024, I brought my device into a MacExperience shop with a pairing issue. The clerk observed the pairing issue and advised that my item was under warranty and would be repaired. The "system" was down, so I hand wrote my name, email address, mailing address, and phone number on a sheet of paper that contained no disclaimer or "fine print." More importantly, the clerk, after examining my device, wrote "won't pair" as my device's issue. As detailed below an shown in the exhibits, MacExperience (1) confirmed the diagnosis and (2) provided written assurance to repair or arrange for the repair of my device. On August 16, 2024, I received the following update from MacExperience: "Our technicians have diagnosed your repair and ordered part(s). Once the part(s) have arrived, the technician will begin the repair and you will be notified when the repair has been completed." (See Exhibit B). On August 19, 2024, I received the update that, "Our technicians have shipped your device to one of Apple's repair centers for repair. Most mail-in repairs take 5-10 days from the time they are shipped to be completed and returned to our store." However, MacExperience, notified me that would not honor their written promise because an Apple technician detected "liquid damage" with no further explanation. Neither the MacExperience clerk nor I observed any liquid damage when the MacExperience clerk examined my device; again, after examining, he wrote "won't pair" on the intake form. When pressed on honoring its written promise, MacExperience blamed "automated notifications." Keep this lack of integrity in mind when determining where to go for a Mac repair.

I found them through a google search and they had good reviews. Right after Christmas my work…read morelaptop wouldn't charge. They had it fixed within a couple of days. Price was very reasonable. Told my office if they had any computer issues, this is the place to go. i will definetly be back if I had any more issues.

I took my old laptop due to a broken hinge. It was repaired the same day at reasonable cost. The…read morelevel of service was excellent.

Excellent place to take computer and related electronic issues to have fixed. I took in a external…read morehard drive that had issues and they had it diagnosed 30 minutes after I dropped it off and called to discuss my options for repair.

Cracked my computer screen and reached out to Indycomp. He helped me quickly source a replacement…read morescreen, got it installed fast, and made sure everything was working perfectly before I left. Super responsive and easy to work with. I'll definitely be bringing all my computer and phone repairs here from now on!

Alex did a great job repairing my PC. He worked the task as a high priority and successfully…read moreaccomplished the task within hours. Explained what the root cause of failure was and the actions taken to remedy. He called me the next day or two to follow-up and insure I had no further issues. Highly recommended!