Would give ZERO stars if allowed. HORRIBLE experience. Big…read morelong story, but they left me stranded in a crappy area in La Puente for 5 hours before finally telling my husband, who was at home calling them because my cell phone was about to die, that they weren't coming. Thank God for Pro Towing in Chino. They got to me in less than half an hour.

COVID Price gouging alert…read more Okay so are all impound based tow companies monsters that steal from the poorest people knowingly and without remorse? Absolutely. Are tow companies that accept police tows even worse? Yes. But this thousand year old family business is charging me $300+ to get back the $500 car I had parked OFF-STREET for 1.) Them driving my car, not towing, driving it under 2.5 miles (for comparison Lyft charges $7.31! For the exact same drive) plus $39! A day that I don't pick it up - but for customers VOLUNTARILY doing business with them they charge $25 a day according to their own website. Plus like a $75 fee muttered indecipherable over the phone for 3+ days, to make sure that anybody poor can't earn money fast enough to spring their car from here so they can sell it and profit off of generating homelessness. IT GETS WORSE. I am in AGONY from medication discontinuation syndrome to the point i can barely stand up. My wallet and my meds are IN MY STOLEN CAR THAT THEY STOLE. So I call and tell them this and that I don't have an ID because it was stolen, and they say that my name is not on the registration yet. To test how evil this business was I didn't say but implied that maybe one the meds in the vehicle was for HIV - it's not, it's an SNRI psych med with excruciating withdrawal synptoms, but they didn't budge. They are literally willing to let you die of AIDS in the dirt for the sake of squeezing the last few hundred bucks you have in the world out of your now-dirty homeless pockets. The only real filth though... well you know. I was THERE when they took it, against my stated objections. THEY KNOW WHO'S EFFING CAR THIS IS. But the more obstacles they create and the more they made me suffer, the more they are legally able to charge me to buy back basically the only possession I have left in the world after this brutal pandemic. Next time you see a bunch of dirty homeless people lying on the sidewalk, don't ask yourself why they are there. They are in that state because LA not only fails to help people who are at the end of their rope one missed payment or impound like this away from losing their job and ending up sleeping in a vacant lot, we ACTIVELY and AGGRESSIVELY HARM these people and ADD TO THEIR NUMBERS with virtually every interaction the public and private sectors have with the poor. Did you know 911 isn't able to bring medication to you? You have to go to the ER even if you know exactly what you need and are in great pain because it was illegally seized from you. And you can't get it from your own car because the effing DMV is no help either and was closed for moths altogether when you still had the resources to get everything taken care of there. So these guys are basically as bad as bail bondsmen. Absolutely remorseless predators; Sociopathic capitalist greed and public graft together at their worst. California is FUBAR. Reported to DCBA for gouging, but the fact that the impound was completely illegal (per federal injunction) in the first place will likely not be addressed for years. Don't think of LA as a nice liberal city. This place is as uncaring and Dickensian as London in his time. Will be suing this business as well, mostly just to see if I even have a single legal right and now that I don't have piles of money (as far as the filth that operates this business knows anyway). I will destroy this business and those fundamentally similar to them if it takes a lifetime to do so, perhaps even if doing so literally kills me. Then we'll see how they like it when one of their competitors impounds the van that they live in with all of their possessions and tells them it will cost more than the van is worth to get it back plus more than they make in a day every day it's there. And that they won't release it to them because they need to go to the DMV first and get a new copy of their license, knowing it is not possible for them to do so without the car.

I rarely need a tow, but found myself with a car that needed to be picked up, stored, and delivered…read moreto the shop. They were on time for both pickup and drop off, easy to get ahold of, and very professional. The driver was able to navigate a tight driveway and said "no problem." They knew exactly how to handle the job and made me feel at ease. I will use Reyes again anytime I need a tow in the LA area.

I recently had to call for a tow in a really stressful situation--my car broke down, and I had my…read moreyoung daughter with me, which made me super anxious and scared. Reyes Towing was a lifesaver! They arrived much faster than AAA ever has for me in the past, which was a huge relief. Mr. Reyes was incredibly polite, professional, and reassuring from the moment he showed up. He made sure we felt safe and secure the entire time--such a calm presence in a scary moment. His truck was spotless (way cleaner than most I've seen), and there was even a TV for us to watch, which helped keep my daughter calm and entertained. Everything was handled smoothly and respectfully. If you're ever in need of towing in the Los Angeles area, I 100% recommend Reyes Towing especially Mr. Reyes. They turned a bad experience into one that felt safe and supported. Thank you so much!

REALLY EXPERIENCED had a surprisingly smooth experience with this towing service. From the moment I…read morecalled, they were quick, professional, and clear about the wait time and pricing. The driver arrived earlier than expected, handled my car carefully, and explained everything he was doing so I felt comfortable throughout the process. What really stood out was how respectful and patient he was--no attitude, no rushing, just solid service when I really needed it. For something as stressful as a breakdown, they made the whole situation way easier than I expected. I'd definitely use them again if I ever need towing and would recommend them to anyone looking for reliable, honest help on the road.

Arrived quick and was very friendly. I will definitely be using Budget Towing Service if I'm ever…read morein need again.

THE TOW SERVICE WAS PHENOMENAL COMPARED TO EVERY TOW IVE EVER DEALT WITH OR HAD TO REQUEST…read more Initial ETA 40-70min so I figured at least 2 hours lol ..... NOPE!!! VIC WAS THERE IN ABOUT 15 mins!!!!! Didn't have to call or contact me and found me immediately!!!! Was the friendliest driver I've come across as well I've unfortunately had to use tow services one too many times and wish I would have known about VIC & ALL DAY TOW 626 ALONG TIME AGO!!!!!! "15 minutes people"!!!!! Granted it might not always be that quick I would have been satisfied if they made their ETA TIME WINDOW of 40/70min initially given. Also was a FRIDAY NIGHT *** (COMPARED TO THE LAST COMPANY I USED ) ----- AAA ----- took 3-4 hours!! while I was in a pitch black canyon area no street lights no phone service unless I walked 1/2 mile in complete darkness down the road wating for a 2-3 mile tow. Not to mention the 45 mins it took him to try and strap my bike down and ended up doing it myself "AAA" tow for motorcycle complete garbage! Approximately 5 hrs to get to me and tow my motorcycle 2.5 miles . VIC GOT TO ME LOADED MY BIKE AND HAD ME HOME IN SAN FERNANDO /SIMI VALLEY AREA IN ABOUT AN HOUR TOTAL !!! 35+ miles NOT TO MENTION I WAS ON THE PHONE WITH AAA prior to contacting ((( ALL DAY TOW 626))) my mistake lol which I pay yearly for as well as EXTRA for RV/MOTORCYCLE ON TOP OF THE PREMIERE 100 mile tow, they did everything to give me the run around and told me I'd only be covered for 7 miles when I needed to go approximately 35 miles! Told me they'd set up a call back for tomorrow with a supervisor SHAME ON YOU AAA not acceptable I'll be calling and canceling no doubt first thing tomorrow !!!!!!!!These guys set the bar for tow service!!!!!!! ALL DAY TOW 626 Thank you so much for your awesome service you saved my a**! I wish I would have called these guys off the bat!!! Sentry MOTORCYCLE ROADSIDE ASSISTANCE FOR THE WIN!!!! BEST VALUE BEST SERVICE BEST TOW EXPERIENCE IVE HAD TO DATE!!!! (DISCLAIMER) !!!!!!! NO ONE ASKED ME NOR IS PAYING ME IN ANYWAY FOR THIS REVIEW!!! COULDN'T JUSTIFY ONLY TIPPING THE SERVICE WAS THAT GOOD. I felt compelled to write a legitimately honest review for these guys !!! Ps please excuse the lengthy review, as I still feel words can't justify the quality customer service received in the world where customer service is dying and diminishing day by day.

I hate to and don't usually leave bad feedback. However, this company so deserves this…read more I requested a tow around 11a thru my insurance company. They sent out All Day towing. I was contacted not long after my request saying they would be there in 45 min. to pick up my truck. 2 hrs later I got a text saying another 45min. This went on all day. By 5pm, they never showed. The following day they were sent out. After being sent out again, and being told by them again it will be 45min. 1 1/2 hrs later they showed and towed my truck. When talking with their dispatch, he was very rude, and the driver could care less and passed the issue back to dispatch claiming he was only a driver.

Dad's car broke down. Gave code 4 towing a call while at work…read more Texted Mike the pick up and drop off locations, he even gave pops a ride home! Total was only 95$ problem solved within an hour, shout out to Mike.

Mike showed up super professional most importantly super quick great price great value, I don't…read moreknow why I will ever wait around for insurance tow truck when I can call him direct.

We were traveling to Southern California on 2/3/2022 and our Suburban suddenly died on us. Glad we…read morefound Tait on the web and he got the towing job done on time and professionally with great customer service. Our bill was $145. Writing this review hoping that others could find it helpful when searching for a good towing company in midst of the frustration from a non-functioning vehicle.

They never showed up and charged me $1300 to supposedly change my tire on a Sunday in Wareham, MA…read more Only got my money back after filing a small claim with the City . SCAM!

I had a great experience with these guys, getting my car towed after it broke down. Jack arrived…read moreright away and was super helpful. Couldn't have gone better! Thanks so much!

West Covina Towing was honestly so helpful when I broke down on the side of the road! I was driving…read moreto work when suddenly my tire burst! I was kind of shaken up because I was on the freeway when I called this place. The person who picked up was so calm and nice, it made a difference. Then, when the tow truck driver came, he helped me quickly and with a smile! I believe his name was Jack. All in all it was quick, friendly service that I would recommend to anyone.

When the PriRunner needs a ride, very rare occurrence but it's over 260k miles so it happens, I hit…read moreup Junior. Best price and when he says 20 mins, he means 20 mins, not an hour or more, and he takes his time and does things right and secure. This last tow was from Topanga Canyon to Burbank and went super smooth.

I contacted Roze Towing late evening on a Monday to see if I could get a quote for the next…read moremorning. Junior answered almost immediately and the quote for the towing was definitely fair. Junior arrived on time the next day and the toll went by quick. Most importantly, Junior was very careful with my car. I couldn't be more satisfied with my services!