This was a very odd visit. I usually go through the drive-thru, but the line was way too long. I decided to park and go in. The line inside wasn't long, but there were several people in the line. While I waited in line, there were so many conversations going on. One employee, the manager (I assume), was leaving, but as she was leaving, she was reminding someone about the s-harassment material they have to watch and she was discussing this out loud. Another employee was taking orders on the headset while making a milkshake, and she was casually doing it. My WORD, a lot was going on. I grabbed an item before joining the ice cream line. As I was checking out, I asked for a bag. The employee forgot I asked for the bag and had to be reminded. At that point, he just gave me the bag and didn't bother to put the items inside. That was a very interesting visit. I think I'll stick to the drive-thru. read more

Love braums for their family friendly environment and affordable pricing. From breakfast, lunch, dinner, dessert and groceries you can't go wrong with coming here. Kids love coming for the chocolate ice cream and milk. My only thing is floors can get sticky and flies love coming here lol. Very nostalgic vibes. read more

Braum's - Double dip cone and a single dip sundae - Ice Cream & Frozen Yogurt Near Me - Euless, Texas

It's the most wonderful time of the year! Peppermint ice cream! Best peppermint ice cream on the market hands down! Service was excellent. This team always has a great attitude and is always friendly. read more

Darrell the GM - is a real world angel. Great customer service even with the store closing in twenty minutes. Efficient team & super kind service. I'm not even a regular here but he made such a great impression that I wanted to take the time out to give him a shout. Appreciate you! Stay amazing. Xoxo. read more

Braum's - Ice Cream & Frozen Yogurt Near Me - Euless, Texas

Another great ice cream experience!!! And I had the same server as last time, what are the chances???? I had the brownie sundae, but subed out some sauces and the ice cream. And the server, just made it the way I wanted it. No big deal. So this place can get busy. But thier service has alwys been solid with me. This server told me, she just wants everyone that walks in to have a good experience, because you don't know what else is going on. Melt my heart! Yes! I will stop at this Braums every chance I get! Go. Get ice cream. Find the real happiest place on earth. Then pick up some milk and eggs from the dairy before you go home. This is a Since of heaven read more

On January 15, 2026, at around 6:06 PM, I placed a takeout order at the drive through at the Euless TX Braum's (309 N Main St) for one Grilled Strawberry Poppyseed Salad, an extra poppyseed dressing, and the included 6 oz cottage cheese. When I got home, the salad and cottage cheese were there, but both poppyseed dressings were missing. I had nothing else suitable to use on the salad (only syrup at home), so I ended up skipping dinner entirely that night. I called the store right away and spoke with the manager, Lexi, who was polite and said to come back the next day (January 16) for the missing items replaced. I returned today (Jan 16) around 4 PM with the original receipt (which had Lexi's name on it) and waited quite a while at the drive through window. I finally received the salad and the dressings, but this time the cottage cheese was missing. Unfortunately, this meant two separate visits for one order, and it still wasn't complete either time. The Grilled Strawberry Poppyseed Salad is one of my favorites here, but these repeated mistakes with basic order accuracy and follow-through made for a very disappointing experience. I hope the team can improve on checking bags before handing them out and honoring make-good promises fully. I'd love to see better consistency of service so I can keep coming back. read more

Braums "Blizzards", wayyyy beat the DQ we go to. No more DQ sadly. Too inconsistent and literally 2x the price. Our 2 "Mixes" were $7 total, larges. And the lady Joss in our drive through... she really cared and had the best attitude. Good job Braums team. read more

Not sure why this place has all the negative reviews?Ive been to the place not telling how many times?Whether it was for breakfast a burger or an ice cream cone it's always been a good experience for me for the most part.The only thing I could complain about was the other day I went there I got a burger and fries.My fries were like warm and not very good.But hey things happen every once in awhile.So I will continue to frequent this place. read more

Let's start with the pros. Always good Ice cream and frozen yogurt at an affordable price for the family. I love that I can pickup a few essentials after enjoying a treat. Cons are terrible service, sticky floors, flies flying around the cash register. I wouldn't have it any other way. That's always my euless Braums experience. Enjoy! read more

Braum's - a bowl of ice cream with a spoon sticking out of it - Ice Cream & Frozen Yogurt Near Me - Euless, Texas

They may offer food, small grocery store, but the ice cream leaves a lot to be desired. No flavor. Nadda zip, I was seriously disappointed to find out about the most talked about ice cream in town was Braum, seriously? They must do a great brain washing or it's the price. My guess was the cost. 2 scoops a little over $3.34. The place was clean and service was great, but blah on the ice cream. The food looked great, so maybe it's not about the ice cream but rather the food. read more

My experience with Braum's was pretty positive the only thing that wasn't good was that it took a while for them to attend us, When they finally attended us it was a girl named Emily she was so nice and so patient with us. Even tho we had a language barrier we still made it work. It looked like she was trying to be fast as possible because of the line we had of course, she was probably tired from that late night shift, but she still had a good attitude and a smile on her face trying to keep the costumers satisfied. Even tho they were short on supplies like toppings. I still enjoyed my sundae and it made me try new things that I didn't really mind that much. read more

Sam the manager was super helpful and friendly as we came in tired from a long day. He made it so easy and my kids were thrilled with how quick the food came out. Thank you Sam for making our stop fantastic!! read more

Purchased Bob Evan's Mashed Potatoes. We were going to eat it the same day we bought it, until we saw the mold. read more

Braum's - Bob Evan's mashed potatoes. - Ice Cream & Frozen Yogurt Near Me - Euless, Texas

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The food is great and the service is wonderful but, the place just doesn't look the best. It's like the franchise owner doesn't put enough money into the place And doesn't care for their staff enough. The employees try their best and you can see it but they need HELP. read more

First of all, service was super slow. To be fair, it seemed pretty in the drive thru but that meant that the customers inside were neglected. I could understand it being slow, but it was to the point where I could've finished all my ice cream before my husband paid for both of ours. Honestly, we could've walked out without paying because they were not paying attention to anyone at the counter. I got a single scoop of birthday cake. I scraped off the top layer because whatever they last scooped still remained on the ice cream scoop. On top of that, my husband found plastic in his ice cream and spit it out. It wasn't even worth saying anything because I think everyone that worked there was just over it. I mean you come to Braum's for the price and you get what you pay for ‍ read more

Braum's - Got birthday cake with a little bit of extra ice cream from whatever they last scooped - Ice Cream & Frozen Yogurt Near Me - Euless, Texas

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there's a wrapper in the burrito but it taste good lol just in case check for paper . Thank for the food read more

Not much to say... $2 for double dipped ice cream. Extremely worth it and will be coming back more frequently. This place also uses real milk in their ice cream, and they have a lot of variety in ice cream flavors. For some reason, this location has a huge line in the drive thru towards nighttime, so plan accordingly! I recommend finding a spot to park in their lot and come inside to eat! read more

Braum's - Double Dipped Waffle Cone - Ice Cream & Frozen Yogurt Near Me - Euless, Texas

We picked up ice cream this afternoon around 4:30pm and it was PACKED. On a Monday. Inside and the drive-thru! Of course it's a million degrees outside, Braum's ice cream is delicious, and there's not much else to do during this pandemic -- so I suppose I understand the crowd. The drive-thru line moved pretty fast! We ordered 4 cups to go for me, Jon, and my parents to save for dessert after dinner. Jon got a double scoop of peanut cluster fudge (does anyone else dislike the word "cluster?!"), my parents did mint chip + chocolate chip, and I just had one scoop of mint chip. The woman who took our order was really kind to start listing off flavors when Jon couldn't decide what he wanted... hahah. I swear he decided really quickly though! The guy who gave us our ice cream wasn't so friendly. None of our ice cream had lids and were overflowing, so we asked politely if they had dome lids to spare. He just looked at us like we were weird and walked away. Then he came back and said "we don't have them." As he clearly dismissed us I asked for regular lids instead, please, and he huffed but gave them to us. I just squished the ice cream down beneath them. Despite that dude, we're Braum's fans. The ice cream is so good and super affordable. There's tons of flavors and always seasonal rotations. Plus they have sugar-free frozen yogurt options too. And their little grocery store inside is nice, has all your essentials, and even has gluten free goodies. When we dug into our ice cream after dinner, I realized my mint chip had some blue ice cream mixed into it. At first I thought it was just a tiny bit, but it was actually a decent amount! I wasn't sure what flavor it was, but it seemed vanilla-y, so I figured no big deal. But then I got a doughy bite... ehh. I searched around a little more and there were pieces of yellow cake in there! Birthday cake ice cream mixed with my mint chip, haha. Not the end of the world at all, but I do have celiac disease and can't eat gluten (boooo), so I couldn't continue eating it. :( My mom said she'll save it for another day though! We'll be at Braum's again soon, no doubt. I'm craving pralines and cream. And pumpkin, whenever that becomes available! read more

Been going to Braum's for over 20 years , never had a bad ice cream cone, burger, or anything for that matter. Some locations are nicer inside than others , but I understand they are renovating the stores as they go along..I usually go to the Euless store. Mary is always friendly and courteous..The other employees are as well.. read more

I've been going to this Brahms for many years and the last six times I've gone have been extremely disappointing. Not only are they charging more than a dollar than what the menu says it cost of an item will be but half scoops of ice cream every time in a Sunday leaves a fat man unhappy. read more

OMG. I have never experienced such poor service. We walk in to have some ice cream there are a couple of groups of people in front of us, no problem. We stand there for about 8 minutes watching the few employees there just kind of wandering around not doing much of anything, not acknowledging any of the customers in line for ice cream. After a few more minutes I ask the folks at the front of the line if they have ordered yet. They state they have been waiting for over 15 minutes and have not even been spoken to since they've been there. After standing there for a couple more minutes, with more people in line behind us now and no employees looking like they are going to wait on anyone, we leave. We went to the store in Colleyville, our regular store, and had great service, even though the store was packed. I will never go to the Euless location again! read more

slow service and rude employees. i think they should get some people who are above 18 years old to work there, it's like it is run by a 12 year old. They also forgot all straws and spoons with our order. read more

you get the two stars because you have great crinkle fries and you have a great employee, she is older and works the grocery side but you are lacking in many other areas such as your bathroom had no paper towels, your front door glass needs cleaning, and your food counter staff could be friendly. read more

We came inside Braham's to get an ice cream cone and were the only people in line patiently waiting to be served. A young man was making the ice cream orders for the drive through while a second young man delivered them to the window. Both looked at us, but did not acknowledge us. The ice cream maker's mother was working the cash register and she totally ignored us as well. We decided to leave. I guess we weren't suppose to have ice cream tonight. read more

waited 48 min in inside line( they were not that busy). the drive through line moved at 3 times the speed after long wait I ordered a small frozen yogurt cone and it looked like it put the lady out because it was not big enough order. She purposely did not fill cone to even be level to the top of the cone. I was so disappointed I choose to just throw it away mentioning it to other employee they were totally unconcerned. I shop at other stores but this was my Last trip to this location read more

The ENTIRE STAFF at this location is rude. My family arrived last night (10/26) and ordered 2 frozen twists in cups and a small chocolate shake. We were at the first window for more than 15 minutes after paying only to wait. There were 4 individuals at the 2nd window servicing a cart of customers. They tried to give an SUV ahead of us 2 twist cones but the customer rejected them. Once we arrived at the window a heavy-set African American girl with fried hair down her back, without a hair net might I add, attempted to give us the same cones she attempted to give the previous customer. We let the heavy-set woman know that we ordered cups not cones. After the long wait and noticing that she'd just run an order outside and come back in only to TRY to give us two cones WITHOUT GLOVES, we just wanted a refund at this point. The girl told her shift leader we wanted a refund. There was a young African American teenage male in the back that shrugged his shoulders and said that he didn't care. The shift leader came And asked us for a receipt. My husband told her that our order should still be on the screen. She made us wait an additional 8 minutes to give our money back. Once we left. The heavy-set girl and the guy that shrugged his shoulders were out front leaving and hanging out at a car. Meanwhile, the drive-thru is wrapped down the block. ***UPDATE*** We tried to give this location a second chance today 10/27. We went in and they left the ice cream on the counter. We asked if that was our ice cream they said yes and that our food would take an additional 15 minutes because they JUST began to cook it. We told them, ok please make sure that our ice cream is fresh. We do not want this melted ice cream. We got our food and noticed that we were STILL missing fries. We told the shift leader/manager that our order was missing items she just walked away. No apology or anything! She gave us fries and said, "HERE, I GAVE YOU EXTRA CHICKEN STRIPS FOR THE INCONVENIENCE." I got into the car and shipped my shake only to feel clumps of chocolate syrup clogging my straw. We just wanted polite customer service and our order to be correct. This was the worst experience I've EVER had with a Braum's. We won't ever go back to this location. The general manager must doesn't care about this store!!! read more

Maybe it's just me, but in my experience, any food I've ordered and ate were fresh, especially coming to order in perfect timing.

So, family and I decided to drive thru tonight ( Saturday the 11th ) about 6:30 pm. Worst drive thru experience ever. Typically team is friendly. Got attitude when we asked for one of drinks that was forgotten. 2 burgers were completely wrong. Fries cold. Positive thing is we received about 50 pkts of ketchup. But no napkins. Overall very dissatisfied. read more

Love a chocolate malt from Braum's! I was at this location after helping my daughter move

We always try to visit Braums any time we are driving across the country. It seems that we never hit the same one twice. As always the hamburgers and ice cream did not disappoint. The hamburgers are always delicious. I would like to make one suggestion, offer an add-on of green chile to make it perfect. =) The ice cream I had this time was peppermint since it is getting close to Christmas, and I am feeling festive. It was creamy with just enough peppermint. I love that the franchise is not stingy with serving sizes either. The junior dipped cone was the perfect size to satisfy my fix and not leaving me hating myself in the A.M. I will have to say that the store looking like it is in need of a good cleaning and a remodel. Other stores in the franchise are spotless and look cleaner than this one. read more

Braum's - Ice Cream & Frozen Yogurt Near Me - Euless, Texas

Ok food, not very pleasant staff. Moderately clean. I recommend only visiting for creamy. read more

Braum's - Iced tea - Ice Cream & Frozen Yogurt Near Me - Euless, Texas

Props to this Braums location for the best Braums burger in recent memory! I am a self-proclaimed connoisseur (is there another kind?) of the Braums burger, which sounds peculiar now that I've admitted it. I can't help it. I LOVE the Braums burger. It's fresh ingredients, seasoned patty made to order, and the foil wrap that keeps it warm until I'm done. Yummmm! The problem with Braums is the inconsistency across locations in the quality of the burger and accuracy of order fulfillment. Like others who have posted reviews here, it is too common an occurrence that we have to take a burger back because it's just not what we asked for. I love the burger and the price enough to put up with it. I've visited the drive-thru at this store three times and we finally came inside to sit down and eat. On all four occasions the burger here was correct, particularly good, and notably warmer than any Braums I've ever visited. My casual observation of the staff is that they are older than is typical. One guy looked to be 20 or so. Everyone else was older, some looking like retired people working a fun job. All were engaged and relaxed. And our order was brought to our table, a first time experience for me at Braums. I should note that there was no one in like before or after us. I will likely go out of my way to eat at this Braums, even though it's not the one closest to my home. read more

I've been here a bunch honestly. Roughly 60-70% of the time I have to ask them to re-blend something, have the wrong order, etc. About 90% of the time, nothing will be said to me from the time I enter until they're ready to take my order. I've been the only person in line before, had employees look me in the eye, and otherwise ignore me. I have even tried smiling at them (genuine smile, not that snarky smile a lot of people do) and they'll just give me a dead look and not even attempt to take my order or anything else. Tonight I waited in line (the only person) for roughly 10 minutes before anything was finally said to me and they were ready to take my order. read more

Ordered a burger plain and dry..we got a burger full of ketchup !! Also ordered strawberry shortcake sundaes..the cakes were so old and hard (gross!!) None of the kids running the drive thru had any face masks, hair nets, gloves! What's going on here?!? This place needs to be shut down! read more

I live in CA and every time I visit Texas I stop by this place to get REAL ice cream. Taste so good but low price!!!

Zero stars if I could give that! We went through drive thru to get burgers. One was a cheeseburger with mustard ONLY and I got mayo with the veggies! Listen to your customers! It's very important!!! I don't eat mayo and I don't eat veggies on my burger! The burgers were also cold! There is no excuse for cold burgers! We had to throw our food in the trash! It was disgusting! read more

Will never go back again. Waited in line for 25 minutes for ice cream. Got to the window and she was taking cash with the same unwashed hand as she was handing my unwrapped ice cream cone. read more

Burgers are simple and not greasy. Just the way ai like it. Fries tastes fresh. Shakes, mix and other desserts are yummy. Nice staff. Clean area read more

Our first time at Braum's and the assistant manager was so sweet and gave us our shake for free. 10/10 quality service and sweets.

This Braums has some of the lowest standards Ive ever seen. The place was filthy and the blinds looked like they haven't been cleaned since the 80s. For a place that usually has the best limeades, the limeade was watered down and disappointing. The burger was lacking the usual delicious flavor. The kid at the ice cream counter was very good and helpful, but when we received our order, we realized the overcharged is and got the order half wrong. Usually braums is one of the best places we go for ice cream. Today was a disappointment at this particular location. read more