As I was running errands and found myself almost driving past Shipley's Donuts, so I drove in. Since I didn't have any breakfast I thought I would get me some coffee and donuts. I was welcomed in by Ms. Laci, who was as sweet as the donuts and a really nice smile. She helped with my selections of donuts which I settled for an apple fritter and chocolate cream filled donut and cup of coffee. The coffee was brewed fresh and had a good taste, and the apple fritter and chocolate cream donut was very delicious. I'm usually not on this side of town so I couldn't pass the opportunity to stop on in. Please stop on by you won't regret it. read more

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Donuts are consistently good, and staff is usually pleasant. I've had a dozen positive experiences at this shop, even when they were busy. That's why I drove past two other donut shops to come to this Industrial location. But... Lacey could use some retraining on basic customer service and manners. Condescension and snark leave a bad aftertaste, no matter how sweet the donuts. read more

um i ordered a coffee and currently throwing up because it tastes like rubbing alcohol.

I don't venture away from my favorite donut shop, but I did this time and wish I didn't. I picked up a fritter, and two small sausage kolaches ($6.80). The kolaches, I felt were overpriced for what you actually get. Per my picture, they had more bread than actual sausage. The fritter, removed some of my disappointment, but not enough to visit them again. read more

Shipley Do-Nuts - Sausage roll - Donuts Near Me - Bedford, Texas

I have been coming here for several years and I have to say YUM! I grew up in Houston and love Shipley's. This location has the best quality of the recipes from Houston, it has a larger variety of kolaches and they are active on their FB page. I have not had a bad experience with location in service or food quality. They also celebrate a lot of the big and little holidays. read more

Shipley Do-Nuts - Chocolate iced, green iced, and cake (plain and iced) donut with kolaches in closed box. - Donuts Near Me - Bedford, Texas

Love their cherry donuts, and it's about the only place where I can get a ham and cheese roll. I also dig their drive-thru when it's cold or I'm not dressed to go out (hey, I was only planning on dropping my kid off to school and then working from home). Service is generally polite. They don't seem to be allergen conscious, so I never bring my son back anything. I wish they had a menu posted somewhere on the back/side of the building for contemplation while you wait. Nonetheless, check your bag before you drive off! read more

How could shipley's only get three and a half stars?Imo their the best doughnuts around.Especially their apple fritter.That thing is huge!and has tons of apple in it.If you don't believe me check it out yourself and see what you think? read more

My husband arrived today Jan 17th around 5:05 AM today, he ordered a dozen of glazed doughnuts , they were not fresh they were old, my husband was told that he needed to pull forward and they would be ready in about 2 minutes. Why would you have to wait for day old doughnuts , there were no sugar, the doughnuts were put in the microwave and all the sugar were melted off.. my husband called and spoke with someone by the name of Renee, that was not receptive to the constructive feedback, she became defensive. This were our 3rd time purchasing from this place and will be our last time. This is one of the reasons businesses are not making it. Come on people we are the reason the companies are making it. #givegreatcustomerservice read more

Shipley Do-Nuts - Shipley Doughnuts - Donuts Near Me - Bedford, Texas

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Waited at the drive thru and nobody ever came. It was 6am but it's a donut place. Local place is better service.

Always great apple fritters and cake donuts. I go here once every weekend (morning) for a large coffee and a fritter--$4.78. I sit inside and eat. You are assisted nearly immediately upon entering. Clean. Lots of customers, so I hope that means they are doing well post Covid lockdown. read more

Omg! So delicious! My cousin recommended them as a local alternative to a donut place I love in Shreveport. Whenever I need a donut fix this will be the place that I go to! Even though the donuts I got were not hot they were still delicious. Not super sweet and heavy, light and airy and just a hint of sweetness that just makes you want to keep eating more and more of them! I cannot wait to come back! read more

Shipley Do-Nuts - Donuts Near Me - Bedford, Texas

I like Shipleys donuts, they are pretty good and reasonably priced. I love getting coupons so I can use it there. My cons include the uncoated blueberry cake donut, which I got today. I'll never get an uncoated glazed cake donut again, so dry and so gross. On another note, why does the drive-thru not have a menu??? It frustrates me because I don't know what donuts they have inside. In doing so, I just order glaze, choco or sausage rolls just because I know they have them. I think there needs to be a menu outside, maybe a display of donuts to give drive-thru guests a better idea of the donuts they have. Just a suggestion. Enjoy! read more

Shipley Do-Nuts - Sausage rolls are soooo huge - Donuts Near Me - Bedford, Texas

I heard mixed reviews about this place and so the only way to know for yourself is to go. I'm glad I did y'all. I always get the mixed dozen. Those cake donuts...those cake donuts...those cake donuts. THE BOMB DIGGITY BABY! Those cake donuts are moist and flavorful with that glaze that cracks when you bite into it. The glazed donut with the crumble on it...sweet baby Jesus! I am a die hard Krispy Kreme fan, but dare I say that Shipley's may have taken that spot? Maaaaaybeeeeee read more

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This place is absolutely ridiculous. They have a big sign on the door stating they take all coupons, in fact it is on the FRONT door, however I have taken various coupons in an attempt to follow the rules and play their nonsense rules, I have been told they will not accept the coupon I had. Just take the dang sign down, this is such bad business! Here's what I have used that I was told they could not accept. -printed Valpack (from the Valpack website), coupon Specifically for Shipleys. I was told no printed ones... -Valpack coupons(not printed) specifically stating Shipleys- I was told they do not accept this, no reason given. -krispy kreme coupon from the newspaper- I was told they do not accept this competitive coupon but would accept Dunkin' Donuts-Rembrandt, on the front door if clearly states they accept ALL computers coupons) -Newspaper coupon accessed through cell phone. I was not given a reason. -Dunken Donuts- I was told they do not accept this. I told the staff that I had been told no to KK but that they would honor DK. I was still denied without any regard as to why their policy changes every single time. -and my last attempt- Groupon specifically for Shipleys As you can see I have attempted to follow all their rules. Today just beyond frustrated me. It's my sons bday and he wanted Donuts for breakfast. I bought a Groupon that was for Shipleys, I was excited because that shows they have already approved the coupon. I read the exclusions and saw it did not say anything about this Bedford location not participating. The lady at the counter brought my phone to the back for a manager to help her with it. The manager came up and told me they do not accept the Groupon ones. I looked at my phone and saw they had clicked "Redeem" so now I'm just out that money I paid to buy the coupon on the first place. If your unfamiliar with Groupon, once a voucher has been "Redeemed" it is no longer valid. On Groupon you pre-pay fit these things so with the manager doing this he cost me money. My husband was incredibly frustrated and when he asked why they won't accept it the manager said he can't take Groupons but can take all other coupons. As you can imagine we realize they are playing games and my husband insisted they remove or cover up their sign stating they accept all coupons including competitors coupons. The manager said he would show us all the coupons in the back to prove they accept coupons. I tried to ask for clarification stating all the hoops I have jumped through by playing their game but there was a bit of back and forth as my husband was so frustrated and rightfully so, He feels the staff is just lying and wanted answers as to why they keep changing the rules. I attempted to have the manager explain to me exactly the policy and why they keep changing the rules but ultimately we left with no resolution, and no explanation. I was particularly frustrated that the manager wouldn't even do a small manager override fir the Groupon this one time since he had already redeemed he voucher. I like the donuts the franchise makes but this store is so beyond ridiculous it's not worth going to. I am so dissatisfied and disappointed in this location. I jumped through every single nonsense game they played. Corporate needs to get involved here and train the people because it's makes them look corrupt. Staff training needs to be trained. Management needs to be trained and know what their customers are going through. Managers also need to not redeem coupons that customers paid for especially if they have no intention on accepting in the first place. This store is NONSENSE currently and needs to get better. I've added a picture of the sign we would like fixed in the pictures. If it were accurate it would say at the bottom "we do not accept any coupons, not even our own, not from a phone, not printed, not a mail flyer, not a company wide coupon, and basically any other way you could think of". Or, just take the sign down as it's clearly NOT a policy at this location. read more

Shipley Do-Nuts - open daily sign in window - Donuts Near Me - Bedford, Texas

Hot glazed donuts, SIGN ME UP! So good and friendly service, only weird thing... No menu at the drive up. "We only have a menu inside" is what I was told. But hey, it's Do-Nuts, I figured it out! read more

Shipley Do-Nuts are the best! COME AT ME, BRO! They are! And the fresher the better! The prices are better than dunkin and Krispy Kreme! They are sweet and kind here! read more

Location is good, service was excellent. The problem was the food. It was stale, not sure why. Went to this location on a Friday morning around 9, and the donuts tasted as it they had been sitting out a long time. Ordered kolaches also, and all I can say is never again. They were awful, gave them to my dog. read more

I used to come to this location alot..I always paid for a got bullseyes...the guy that used to work here..was great..friendly ..always fresh ..the girl that works here now is AWFUL,..AGAIN ..3rd time coming wanting a bullseye...what did she say ..o I got no empty shells..u don't need any u got other donuts right there,she is always like this ...I called corporate to let them know . if u hate the job so bad...quit ..I have 3 shipleys right near me..they always make them..no issue...she needs to move on!! read more

The kid working the drive thru is rude. Maybe they are short staffed and need him. Just not the normal service I'm used to here.

In my opinion, this is the best donut franchise in America! From the Do-Nuts to the kolachkes, everything has a unique taste. Due to recent blood sugar levels I can no longer indulge in a donut or four, but I still come for the kolaches and coffee. Service is always with a smile and efficient. Bravo! read more

Shipley Do-Nuts - a basket of hot dogs and a cup of coffee - Donuts Near Me - Bedford, Texas

LOVE Shipley's. We are from California and we were looking forward to have these AMAZING donuts! Sooooo delicious

I don't care for the donuts, they were okay. I live in Oklahoma and our donuts are fresh, hot and fluffy.

Never been let down. Shipley's Doughnuts are always warm and good. Great sugar rush to start the day. read more

Shipley Do-Nuts - Shipley packaging. - Donuts Near Me - Bedford, Texas

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These donuts are awesome 10000/10 they are awesome they willing to change your whole lifestyle there just so good u can't say no!!

They don't even answer their phone ... they pick up and hang up!! Terrible customer service if you ask me!!

8am on a Saturday morning you have zero big Earl's with cheese .. WTF come on obviously you don't know your popular items to keep stocked and this is the second time I have posted and nothing has changed read more

I frequently visit this location. I went this morning to get a couple of donuts on my way to work. There were 2 cars in the drive thru, so I went inside since NO ONE was inside except employees. I waited several minutes to place my order but not one of the 4 people working acknowledged I was there. Hmmm...Perhaps my invisibility cloak turned on? Need to investigate why it's on the fritz again. I stepped outside but the call for donuts was strong. So I went back inside and was still ignored. When I finally asked if I could get some service, there was some discussion amongst the employees about why I was not being helped. Instead of someone helping me, I was asked to wait a few MORE minutes. Really?!?!? I stormed out in a rage since my quest for donuts was not going to be fulfilled. So now I need to find a new donut shop. Ya'll need to do better with your customer service. read more

Very poor customer service! The employees look miserable; no energy, ready to fall asleep. Getting greeted at the drive-thru like that is already setting low standards for this place, especially for those who are new customers to this business or this location. The glazed Do-Nuts were okay. That's why I have this place a 2 and not a 1 star. read more

What is so difficult about placing a menu in the drive through or providing a togo menu when ordering? literally the worst drive through experience, but awesome doniuts. read more

Although I am glad we have a Shipleys nearby compared to the small shops, this location does not seem to have fresh hot donuts often.. Even during the peak rush hours. I have been there several times between 7a and 10am... Even 5pm. If they are open until 6p, should they make fresh donuts more often? Although I prefer the melt in your mouth Krispy creme style, Shipley yeasty version is also good. I only like glazed donuts when they are still warm otherwise the glazed gets hardened and dried. I will microwave a cake donut but somehow glazed donut does not taste the same. The Houston locations are fresh more often. Still I will get my donut here since they have variety and do take competitor coupon.. Krispy creme. But if I want "hot fresh" donut, I will make the drive to Krispy creme when their "Hot now" sign is on. Unlike small shops, they do not have chocolate iced donut holes, nor any heart shaped or festive holidays donut read more

Shipley Do-Nuts - Bullseye: the cream center was a strange cream - Donuts Near Me - Bedford, Texas

Major props to shiplys for having an awesome product that is closest I've had to the hole in the wall places, but with a drive thru and will take a debit/credit card for orders under $3.00. Which I heard from someone on the radio that is actually something places can't do, I understand why but still ... but I digress. Staff is usually friendly yet my personal issue is that they expect you to know what you want but offer no drive thru screen or poster board to look at before placing your order, as well they don't have a portable menu to let you look at. I asked and they said they just have the big menu that you would need to walk into see. Plus this is the Shipley's on the way to my daughters school, we really like the one near our home but its just in the opposite way than the path that we need to take to her school. The issues I have are that not everyone calls things the same things & I have heard someone be told they didn't have something that they did have because Shipleys has the other name for it. As well I generally like to know what my options are and what things cost before ordering something. That way I'm not wasting drive thru time, and honestly the one or two times I have had to ask questions I could tell I was "annoying" because I didn't automatically know something, and was expected to go in. Sadly for Shirpleys I come to you for the drive thru aspect, if I wanted to unload my 8 year old & 6 months old I would go to 2 or 3 hole in the walls with drinks with cheaper prices. read more

This is one of my favorite doughnut places and has such a convenient location. Shipley donuts offers amazing coupon deals and even accepts competitor coupons. I ordered a chocolate filled doughnut and a cherry filled doughnut. The doughnuts felt a little small to me, but they were soft and plush with a melt in your mouth kind of quality. I will definitely come back because this place provides a great value at a reasonable price! read more

Shipley Do-Nuts - Doughnuts in a to-go bag - Donuts Near Me - Bedford, Texas

Don't come here! White girl short hair there is very rude and when I say rude like someone pissed in her Cheerios rude. Never been to this location but I was in this side of town so I came and when I say I will not be back , I won't. She opens the window to take my payment.... Rude, the card reader wouldn't read my card she had a attitude about it I could have used another form of payment but decided not to just so I wouldn't have to deal with her any longer! Left empty handed. read more

One of the best donut places ever!! I can always rely on their donuts to satisfy my sweet tooth. I love that this location is open until 6PM, cause I sometimes have a craving for donuts in the middle of the day, so it's perfect. Only thing that is a negative for me is that the workers aren't that cheery. A smile or two won't hurt. But overall great! read more

Shipley Do-Nuts - Heavenly donut holes! - Donuts Near Me - Bedford, Texas

Good donuts. It would night be nice to see some sort of menu board at the drive-through

First, the positive: The donuts are consistently good, and my employees often request breakfast from Shipley's . . . which is why I'll detour here a few times a month. I have not been disappointed with the donuts or kolaches. The reason for the 2-star rating is that a significant portion of the staff are not very friendly. The man I believe is their front-counter manager, Randy, is rather rude and abrupt at times. Unfortunately, this seems to trickle over into several of the front-line employees that handle order-taking. I'm fascinated that even a simple "thank you" is a rare commodity at a store where I give $100+ of business per month? I've tried to keep an open mind about the early hours, number of customers, etc., but after another disappointing counter experience this morning, I elected to: 1) post a review expressing my displeasure with the courtesy of the Bedford team, and 2) take my business elsewhere despite the fact my employees really do like the taste and variety offered at Shipley's. read more

I love Shipleys. Donuts are awesome as well as Kolaches. The staff was very friendly, we even got free extra donuts because we talked with a staff member about a sports team we both liked. read more

Shipley Do-Nuts - Donuts Near Me - Bedford, Texas

Love that there is a Shipley near me now! This place is constantly busy and parking is tough. We love the jalapeno cheese kolaches here. The donuts here are fantastic. I always wanted to eat a dozen of them. LOL! I like just the simple glazed donuts. read more

I looooove me some Shipley donuts and this is a great location. These are some of the best donuts in the area, and they truly have one of the best selections of donuts around. What's extra awesome about this location is their hours -- they're open everyday from 5AM until 6PM. Afternoon donut craving? NO problem! :) And they have a drive-thru which makes things just that much easier - and best of all, it moves quick. When you buy 5 donuts here, you get the sixth one free - score! :) Who doesn't love a free donut? I know this girl does. I love their white iced donuts best and their chocolate cake donuts are also delicious. Cinnamon twists are yummy goodness, too. Another cool thing is they honor all competitors coupons, or at least the sign on their door says that. Now, I have no idea where one can go to find donut coupons-- but if I find one - it's ON! :) read more

We had a few donut varieties n Kolaches. Not spectacular nor bad....Freshness, service,price n taste earned 4 stars.