I was so happy with every aspect of my visit to Dartmouth Audio! My new aids are fitted & adjusted…read moreso we'll to my needs. The team there on West Street is dedicated & friendly, and never disappoint!

Being a customer/patient of audiologists in the Concord, NH area for probably 30 years, I have…read morerotated through several of the providers in town. Of the 4 offices that come to mind, New England Audiology has been my best personal and professional interaction of all. Other "businesses" (and face it, the sale of hearing aids is often the major source of revenue for audiology practices) have not come close to the sense of belonging to a family of concerned, dedicated, and highly competent specialists. Dr. Jaques has been my audiologist for over 10-12 years. I switched to her care when the "made of iPhone" hearing aids were first being released, and having a Bluetooth enabled device that beams your phone calls (and music, podcasts, etc.) binaurally was going to be a game changer. But the former provider, who had sold me Oticon hearing aids (very high quality; check out Consumer Reports), was unable to provide any model of "Made for iPhone" devices. Oticon was pursuing their own accessory device, which I think they finally jettisoned in favor of what had become the standard: made for iPhone. And the new hearing aids from NE Audiology were about half the price that I had paid for the Oticon ones about 5 years earlier. Since I started going to Dr. Jacques, she has added additional staff, as well as taking on audiology students to give them training and real world experience. I have had consistently excellent care. As a retired physician from Concord Hospital, I had worked with medical students, residents from Dartmouth Medical School, PA students from Mass College of Health Sciences from their Manchester location. I admire the dedication of ANY provider who takes on, at no remuneration, health care students and trainees for training for the next generations of patients. During the COVID pandemic, they were top notch in keeping the patients well cared for, with splendid precautions for everyone's safety. I bought new hearing aids about 3 or 4 years ago, to move up to rechargeable instruments over the tiny batteries. And those tiny batteries are expensive, so 4 years of no trips to CVS, adds up to money saved. Even though changing the batteries is only about once a week (larger devices can handle bigger batteries, so get changed less often) having a bedside charger is even easier. Part of the evening routine: charge the iPhone, charge the smart watch, drop the hearing aids into their charger. All told, I am extremely pleased with NE Audiology. They do have a Manchester office as well, but since I live about 1/2 mile from the Concord office, have never made that trip.

The best!! I am hearing impaired, as is my special needs…read moredaughter. I also am an RN over seeing a large population of folks who experience developmental disability. I have referred numerous people to this practice after experiencing nothing less than excellence in customer service. They are problem-solvers. There is a true integrity that takes place with every employee at this office making sure that in a hearing world, we all have the same opportunity! Excellent time on return calls - 2 Convenient locations and Dr.Beth has made a huge difference in our lives. From the moment you call Ann Marie at the front desk -until your hearing appointment is complete, you go away knowing that you have been in the hands of true experts. In a world where healthcare is insurance driven and waiting seems to be the norm/ this is the best experience ever.

You can buy Hearing Aids here - there - or anywhere. But…read morethat's only half the story. You really need to go to the place where Professionalism ranks first - with a top notch staff who have been trained at the finest colleges and have the know how to put you first and foremost as their primary concern. When it comes to Customer Satisfaction - you can't get treated any better than at Hampshire Hearing & Speech Services - if things don't work out - they stand tall and proud behind their products and will bend over backwards until everything is just right. That has been my experience with Amy and Allison of Hampshire Hearing & Speech Services.

I highly recommend the staff at Hampshire Hearing. I have worked with Joanie there to figure out my…read morehearing issues and how to get the best out of hearing aids. There is a lot to work through, and she has always been fantastic to work with - extremely patient and thorough in explaining everything and listening to my feedback. I enjoyed the process and learned a lot. I can't imagine trying to figure out hearing aid shopping without professionals like the staff at Hampshire Hearing. They have helped me figure out all the technical questions and concerns I had. Followup has been outstanding. Great people, great place.

My hearing had been failing for several years and it had gotten to the point that it was affecting…read moremy daily life. I was lucky enough to be referred to Clarke School where I met Dr. Skinner. She tested my hearing and set me up with a pair of hearing aids that she tweaked and adjusted to my specific needs. I sat on my back deck that night and listened to the rain for the first time in years. I no longer lose track of conversation and am able to once again enjoy nature sounds that I had not heard in years. I go back periodically for maintenance on my hearing aids and the Clarke School staff keeps them in top condition. If your hearing is failing, I cannot recommend Clarke School highly enough. From the moment I first walked in, their focus was specifically on my needs. There is nowhere that can do it better.

From the owner: Clarke Center-Hearing and Speech provides the children who are deaf or hard of hearing with the…read morelistening, learning and spoken language skills they need to succeed. We also provide pediatric audiological services. We have over 40 years of experience. Contact us today for more information.

Dr. Woods office is very welcoming, professional, and goes above and beyond to make sure you are…read moregetting the most out of your hearing care. The staff is always pleasant and appointments are handled on time. Dr. Woods herself is knowledgeable and listens! A huge thing these days!! It is obvious that Dr. Woods loves her job, and that makes the appointments that much better. Had my first issue where one of the hearing aids was no longer producing any sound. called the office, and was in the same day for a very quick repair. pleasantly surprised that they could replace the receiver on the spot and didn't need to send it out!

I lost my hearing aides, they were still covered by the lost or damaged agreement. I called the…read moreoffice and told them, gave them my credit card # to pay the deductibl. I was told that they would be in the office within the week. I am now in week number 7 trying to get my replacements. every time I call it's a different story. I would highly recommend that you find a more reputable doctors office

HearSmart Audiology of Littleton helped my elderly mother resolve her hearing loss about three…read moreyears ago. Dr. Megan Ford, senior audiologist at HearSmart, conducted Mom's hearing test and recommended an Oticon hearing aid. After Dr. Ford adjusted the new hearing aid, Mom tried it for a few minutes, loved it, and we were on our way back to Mom's assisted-living residence. The entire process took less than an hour, and Mom has been happy with her ability to hear more clearly and participate in group activities. Since then, the hearing aid has performed flawlessly. But last week I received a call from one of the nurses at Mom's residence to inform me that her hearing aid's battery retainer broke and had disabled the device. I'll never know if Mom broke it herself or if one of the aides there snapped it accidentally while inserting a new battery. Anyway, I picked up the broken hearing aid and called HearSmart Audiology to explain the situation with the broken battery retainer. Amy, HearSmart's receptionist, asked if I could drop-off the broken hearing aid so they could assess the issue while I waited. Later that morning, I stopped at HearSmart Audiology and placed the broken hearing aid in the drop-off basket located outside the door of the office. As requested, I went back to my car to wait and watched Amy take the hearing aid inside. Within 15 minutes, a young audiologist came out and told me that he was able to install a brand-new battery retainer. I paid a very reasonable repair fee and the hearing aid was good as new! I was amazed they had spare battery retainers in stock and even more amazed they dropped what they were doing to repair Mom's hearing aid in a matter of minutes. I am writing this review to let others know about the superb service that HearSmart Audiology delivers. Highly recommended!

I can't say enough good about Dr. Ford. We called her because my mother-in-law was visiting from…read moreIreland and her hearing aid had stopped working; she was worried that she'd have to fly home in a few days without being able to hear anything. Dr. Ford's practice was not yet open but she offered to come by the house. Her manner with my mother-in-law (and also my busy toddler) was wonderful: kind, patient and professional. She took the hearing aid home, fixed it, and brought it back to us an hour later in full working order. My mother-in-law was so relieved and grateful - we all were, really. We can't thank her enough for the wonderful service and thoughtfulness. We welcome your practice to Littleton, Dr. Ford and will certainly refer anyone we know to you in the future!