It seems we're doing a lot of updating here, but honestly, our experience with Dr. Jawrence Jaeger…read moreand his ophthalmology staff -- technicians and front desk folks -- continue to be so wonderful. Really. Most recently we had to call because we were experiencing some eye issues of uncertain origin. The staff carefully listened to us and ultimately arranged for a speedy appointment with Dr. Jaeger. At a time when many of us have difficulties getting in to see our doctors on an urgent basis, this office is different -- and honestly, quite exceptional. We had another good examination, our problem resolved, and we could not be more grateful and eager to spread the word to others in search of the highest quality ophthalmologic care.

I fully agree with Tony C's review below. Dr.Harley did a…read moresplendid job replacing the lenses on both my eyes.. and took plenty of time to check in on me after surgery.

5 star service. Fast response times, and ultimately they get to the root of the problem and get me…read moremoving again. Highly recommended.

Customer service at the outset was very good. I happened to go on a busy Saturday and, while the…read moredelightful person who helped me was multitasking with other customers, I never felt rushed or ignored. I was in from out of town, and was told that Dexter's would ship my glasses and shades for a mere $10. I was very happy with that arrangement. About a week later I received a call from their technician letting me know that my shades came in not-as-ordered and that there would be a delay of over a week. I let the technician know that I wouldn't be upset as long as I could get a discount for pain and suffering. He said he would look into it. A day or two later I got a voice mail and a couple of text messages letting me know that my glasses were ready, and could I please pick them up. I immediately called to make sure they were still planning to ship my glasses. They said they were. When I asked the person to verify my mailing address, she recited a totally incorrect address. Since I'm a firm believer that lots of little mistakes can entail a much larger one, I asked to speak with a manager (Jon) to voice my concerns over this handful of mistakes. He patiently listened to my hysterical yammering, them told me he would make sure everything went smoothly from then on. Jon handled everything personally, I got my very generous discount, and so far I'm super happy. I love my glasses, which were speedily and safely shipped, and now I await the shades. I would definitely return. Thank you, Jon & co!

I could really use some good luck today…read more First, they requested a referral from my PCP without even asking me. I have vision insurance, and I specifically told them I wanted that used. Instead, they billed my health insurance anyway. Second, they dilated my eyes again, even though they had done it just a few months earlier. It didn't seem necessary, and it felt like another way to bill my health insurance instead of my vision plan. Then, when it came time to fit my progressive lenses, the machine they normally use wasn't working. Instead of taking proper measurements, the employee just estimated everything by sight. I usually wait about four weeks for my glasses, but these came in after only one week, which immediately made me wonder if something was wrong. As soon as I put them on, I knew they weren't right. I tried wearing them for two days, hoping my eyes just needed time to adjust, but they don't. My vision is cloudy, and the glare and reflections are so bad you can barely see my eyes through the lenses. I have an appointment today so they can "see what they can do." I'm really stressed and hoping they make this right. Wish me luck!

It used to be good but now it's all about creating extra hurdles and visits. The providers are…read moregood but the set up is not designed for ease for patients.

Last 3 visits, I was not able to bring my glasses home as the lenses were not lined up right. Had…read moreto look into the lower right corner to see up ahead of me for both lenses. The reason was always the same.....my exam was done on a different time of day then when I picked them up. Never had an issue before the other doctor retired.

I've been coming here since I was 8. I was seen 5 years ago but suddenly I'm not a patient anymore…read more Despite the ER (both the head and Tim Schaefer) misreading my mom's x-ray when she broke her back (said it wasn't broken), it's convenient, so tried to make an appt. Tracy at the operators' desk wouldn't make me an appt and had that worst bedside manner. She wouldn't even let me talk to my former doctor's office! I asked to speak with her collègue instead as I found her extremely unprofessional. So unprofessional in fact-- she hung up on me! Rude! This hospital panders for handouts and donations from the community. We have donated to the Hospital Fair Day most years - I've been a patient for 38 years but suddenly I'm not a patient anymore-- guess I won't be donating anymore either ‍

This was supposed to be the best care for my father after a fall. It was awful. They have signs…read moreeverywhere saying they want to involve family. They shut us out because my father had too many daughters. I do have to give a special shoutout to Shyla who advocated for him and was so amazingly kind. The doctors were incongruent week after week. His pain was dismissed. He lost almost 20 pounds in the first week and recorded as lost at the previous hospital, which was completely untrue. By the time he left he was not eating. They blamed everything on the patient and did little investigating. The nurse Christine should retire or find a new profession. While most of the staff was dismissive, she was downright mean. I found him asleep with his face in his dinner tray. He was afraid to drink because the staff never showed up in time to get him to the bathroom. Issues were reported to nursing staff but never relayed to the doctors. After several weeks of "rehab and care" my father died, still unable to move much or eat at all less than 2 months after discharge. If this is the best we can offer, healthcare is truly an abomination.

Fantastic visit. In severe back pain all week. Finally decided to have it looked at. Dr. Made an…read moreadjustment and felt better immediately.

Dr. Little is a great guy, very down to earth, and he gets a five star rating from me because he…read morestayed open late to fix my fiancée's back, and he only had to fix it once because he did it right the first time. If I ever need anything chiropractic I will absolutely go to Dr. Little.

Outstanding, Restorative Care!"I can't say enough good things about Cheshire Wellness Center. I…read morewalked into my appointment feeling incredibly stiff and completely weighed down by the stressors and obligations of work and home. It turned out to be exactly what I needed. The gentle and thoughtful adjustment completely reset my body. I walked out feeling a massive release of the tension my body had been desperately trying to hold onto, replaced instead with a wonderful sense of renewed energy. If you need a physical and mental reset, this is absolutely the place to go!"

Before going here, I had back pain and issues and this type of care has been really helpful to…read moreprovide relief. It is an approach to overall health & wellness. If you have not heard of this type of chiropractic care before, then I would highly recommend you schedule a free consultation with this practice. The Dr's and the staff are really great and care about their clients. I highly recommend checking them out!

From the receptionist to the 2 examiners, this is a top notch, caring and highly professional and…read moreproficient staff. They graciously accommodated my need to see them quickly even though I wasn't a prior patient of theirs. Now I will happily and gratefully keep them as my new eye care provider. Very thorough, unhurried and high tech exam with good explanations along the way. Excellent experience. (Even a beautiful building, too)

I first visited a year ago and I was seen again today as my vision situation requires annual…read morevisits. Same exceptional care at both visits.Helpful and friendly front desk staff. Technician who does the intake and initial testing put me at ease, was personable and informative. Dr R was amazing. A very thorough exam, took the time to explain everything, answered all my questions. I actually enjoyed the exam and the entire experience. Best care I have ever received at any eye professional's office or any health care provider's office ever.