For 2 years I have not been able to hear with the $2500 Oticon hearing aid Albers sold me, and I have been to the office numerous times to resolve this, only to be told that I have to get used to it before I can hear -- they tell me it's my fault for not wearing it enough. I can't stand wearing it because it gives me nothing but noise. When a person talks, all I hear is background noise, until I take the hearing aid out, THEN I can hear speech. I hear better WITHOUT the $2500 piece of useless garbage they sold me. When I finally put my complaint in writing in an email, I was told to come to the "walk-in hours," like I already did to no avail. They sold me a piece of crap and tell me it's my fault it doesn't work. I am extremely angry and I will never deal with them again. I wish I could pay for a billboard in Greenfield to warn potential clients that they will be out of luck once Albers gets their money. read more