The nurse i don't remember her name but she harassed me of colon thing I know soda bad I did not…read moreneed harassment she made me cry I don't ev3n want come back know I have adhd mental health anxiety I had friend die my dad's house sold she had me in tears im ready I had it yr nothing nurse keeping harassing yr patients janine kozlakowski

Two years ago my longtime provider retired. Since that time the people I had been "assigned to"…read moreall resigned. There were 3 of them. I am still without a consistent provider which is not good for continuity of care. Frustrating.

My husband and I switched to this practice a few years ago and we are so glad we did. Everyone from…read morethe receptionists to the MD's to the nursing and PA staff are on top of their game and committed to providing caring family medicine. We have never had a more responsive medical team that communicates so well with each other and us. Plus there is a dog! Joan S Leverett, MA

My whole family (kids included) has been under the care of AFP, spearheaded by Dr. Atkinson for…read moreover 20 years. I haven't had any other PCP. The care provided at this practice is excellent and Dr Kate is truly exceptional. They following their patients with long term health conditions very well but also follow up quickly in emergencies. Office experience is not perfect but works well enough. It is obvious they care for all people regardless of race, sex, sexual orientation. I highly recommend.

Down to earth, opinionated, but knows his stuff (dermatology). You leave his office feeling cared…read morefor.

The staff at this Practice has been wonderful to deal with and on the ball. In particular, my PCP…read moreis excellent! Knowledgable, kind, thoughful and thorough. I know I am in excellent hands with her and I'm very grateful. My only frustration is thrying to reach someone by phone. It is rarely if ever answered, which can delay making appointments and questions being answered.

This place is great! Everyone is nice and helpful. The doctor I had was truly amazing. I had asked…read morehim that I wanted blood work done and he made it happen without disregarding me like the nurse from John P Musante Health Center did (located at 70 Boltwood Walk Amherst, MA). He would explain everything in detail and he would even go over my tests with me and explain the results. I like how there's an in house lab here so you can get your blood work done there. It was easy to make an appt here. A nice little doctors' office!!!

The quality of service you get from the desk staff depends on the person who answers your call. You…read moremight talk to a helpful staff member who sounds totally overwhelmed but is trying hard to help, or a rude uncaring individual who has worked there forever.

In my 15 years of dealing with all sorts of doctors to treat my anxiety, I have never met a…read morephysician as incompetent as Killian O Connell. I will summarize this but this review should be taken seriously. I started seeing him around 2011. As a child that was ravaged by the chokehold of anxiety, I sought help. It was then after the first appointment that I was prescribed Wellbutrin. I had horrific side effects. Irritability, dry mouth, worse anxiety. So I stopped taking it. After that drug didn't work, he prescribed me Ativan. He never once told me how addictive the drug would be. Not only that, but he prescribed it to me like candy. He would tell me to take 3MG a day even though it was supposed to be as needed. So for 6 years I took this medication not knowing how addictive it was. But he was determined to keep me on it. Fast forward to September 2018. I went to him in a deep state of depression looking to try an SSRI. These medications are typically used for depression and are not addictive like Ativan is. As I am sitting in the chair in his room, he REFUSED to prescribe me any SSRI stating the "horrible side effects it would cause me". But there he was again trying to get me to take Wellbutrin knowing how many horrific side effects I had from this medication. He tells me "take Wellbutrin in the morning" and then after I sat there for 10 minutes arguing with me, he tells me "take it at night" to which I replied "I thought you said to take it in the morning?". With laughter in his reply, he says "Well it's morning somewhere, right?" From that moment on, I have never stepped foot in his office. Such a thoughtless, coincided and incompetent physician. I am happy to say, after switching practices and getting on to an SSRI for the last 10 months, I have gained my life back. All while going against his word. To save potential future patients from he shit show I went through for 7 years with this practice, PLEASE don't go here for your psychiatric needs. Go elsewhere where you'll find the care and thoughtfulness you deserve.

Great doctor. Here is one of the few doctors I've seen that's great for all members of the family…read more We have recently switched my wife over to him as well. He helped me a few years ago with my back when others could not. I highly recommend him.

I think they are competent. Long waits for appts. $222. for ten minutes. Offered optional…read moretreatment. Felt odd.

NO AIR CONDITIONING FOR THE PATIENTS IN THE WAITING ROOM - WHICH IS TOTALLY OK WITH THEM, BUT…read morePLENTY IN ALL THE OFFICES. I thought PA Blair was a female, found out at the last minute, he wasn't. I had waited almost a year for this appointment, and I had a concerning growth on my forehead for about 6 mos. at that point, I have had skin cancer in the past so I knew I needed to go through with this apppointment. I also have sexual abuse history - which they never asked about - but I believe all dermatology offices should. Anyway, was NOT a good experience, he was NOT a good experience. I'd stay away from him if you are female. I have filed a formal complaint dt the nature of the circumstances due to them refusing to do anything about it after I brought it to a female doctor's attention and the office manager.

This clinic provides amazing, high quality healthcare. The staff was friendly and knowledgable, the…read morewait time was very short, and Dr. Smith was extremely attentive and listened to all of my questions and concerns.

Went midday Saturday with a gritty sensation in one eye, wary of the possibility of waits and…read morehurried doctoring, but I was pleasantly surprised. I was seen in ten minutes, Dr Conway did a very thorough history and eye exam, and diagnosed a retinal injury, after checking with fluorescent dye for corneal abrasion. He had a very pleasant manner and was obviously skilled. The staff obviously like him. Left me with a referral, printed info on the condition and where to go if it gets worse before regular doctor hours begin. My first time at urgent care, I was impressed.

Keep in mind that a lot of things are out of the limited scope of this clinic. Things that are…read moreapparently outside the scope of this clinic include: compassion, a desire to help patients, human kindness, a basic understanding of the human dignity of patients, medical expertise, and basically anything that might make an urgent care clinic an effective and benevolent place to medically improve the situation of their patients.