Efficient services. Great Emergency Room services, friendly staff, and I felt like my personal…read moreneeds were met in a timely manner. This was my first experience in a hospital where I was not kept waiting to be discharged. I've had several bad experiences with hospitals in the past, it was refreshing to see such a high standard of care. Rooms were clean and the hospital has a great stock of quality equipment to get things done right. 5/5

yea this place sucks.. the office workers and nurses are alright but the doctors are horrible!read more

Everything Nurse never gets back after a phone call…read moreJust given another pill after 10 minute office visit I never see a DOCTOR,only nurses that state they have a masters degree so they know as much as a Doctor I am totally disgusted with the degree of service! $$$$ is all that's important

I have had very positive experiences with the orthopedic department and other departments connected…read moreto their services, PT, MRI, lab and having a brace fitted. Have gotten timely appointments, returned phone calls and overall care. Am from W MA and there are weeks of waiting to get an appointment even if you are in pain and can find a Dr who is taking new patients. That has not been the case doe me at this facility.

Amazing ! They have treated me every time and the one time they couldn't they called up to the main…read morehospital to get me in immediately! Great place

From the owner: Imagine a health system that focuses on health, not just health care…read more Imagine a system where care is based on value, not volume. Imagine a health system grounded in population based strategy, not market share. Imagine a health system that rewards quality, not quantity of procedures. Imagine a health system where patients, when well informed, receive only the care they want and need.

I don't generally write reviews, but our numerous bad experiences with this hospital compel me to…read more Yes, there have been a few positive encounters, but overwhelming our care at DH Keene has ranged from bad to terrible (including some whoppers of medical mistakes that did more harm than good). The hospital is unresponsive to our concerns. Very frustrating, as the next option is over an hour's drive away - we feel stuck with this very disappointing medical center.

I had a really good experience doing their outpatient program, and have continued to see a…read morepsychiatrist there who is lovely. I had never done ACT before and found it helpful. The facility is clean and the professional offices are nice. The office staff and psychiatric professionals all really seem to care deeply.

Most of the nurses there now are travelers who couldn't possibly care less about the patients, and…read moreonly leave their on going buffet in the nurses station when there is no way to avoid it. The travel nurses who now staff the retreat can't get away from the patients fast enough, they are mercenaries who only care about the money.

It is getting increasingly difficult to find and obtain appointments with doctors in Eastern…read moreNY/Southern Vt. DO NOT make the mistake I made of engaging this practice. The most incompetent, unprofessional, out of touch medica/professional office I have dealt with in many years. From a total lack of of knowledge about basic technology to poor record keeping and interpretation to gross incompetence. Do yourself a favor and keep looking.

This medical outpost is as about as useful as tits on a bull! Limited staff, a gross inability to…read moreservice the community effectively and no real management capability. Leads to nothing more than slightly grandiose emergency care operation.

physicians are caring, knowledgeable and provide excellent care. Emergency care is excellent and…read moregoes beyond expectations Primary Care Services are well worth becoming a practice member. Office staff is courteous and really care.

While visiting Manchester, we developed a very annoying and potentially serious issue with a cyst…read moreand went to this nearby urgent care clinic. We were checked in quickly and within 20 minutes of our arrival were seen by a physician. We are grateful for his good care and the necessary but minor surgical procedure that followed. Because of our out-of-state insurance we'll likely wind up paying, but that's not the clinic's fault. There is a small but attractive and comfortable waiting area here, and the staff we dealt with were pleasant and helpful. All in all, this was a positive experience amid a personally upsetting situation.