My late husband was taken to the Emergency Department on many occasions in 2021, the last being…read moreOctober. He received wonderful care, even though they were short staffed. The last visit, he was in terrible pain and treated as a life threatening patient. He was not the best patient to have either, ringing call button frequently. The nurse or doctor would come in showing compassion. October visit was his last, he was transported to DHMC and passed away. It is hard to try to understand how short staffed hospitals are now, all due to the pandemic. Please try to be patient and understanding. They are doing the best they can and, usually, every room and halls are full.

Efficient services. Great Emergency Room services, friendly staff, and I felt like my personal…read moreneeds were met in a timely manner. This was my first experience in a hospital where I was not kept waiting to be discharged. I've had several bad experiences with hospitals in the past, it was refreshing to see such a high standard of care. Rooms were clean and the hospital has a great stock of quality equipment to get things done right. 5/5

The people who work here are sooo nice! I highly, highly recommend this place. It was the best…read moreOB/GYN experience I've ever had.

From the owner: Visit Planned Parenthood for STI/STD testing and treatment, pregnancy testing, birth control,…read morecancer screening and prevention, abortion, emergency contraception (the morning after pill), gender-affirming hormone therapy and sexual and reproductive health care.

I've been coming here since I was 8. I was seen 5 years ago but suddenly I'm not a patient anymore…read more Despite the ER (both the head and Tim Schaefer) misreading my mom's x-ray when she broke her back (said it wasn't broken), it's convenient, so tried to make an appt. Tracy at the operators' desk wouldn't make me an appt and had that worst bedside manner. She wouldn't even let me talk to my former doctor's office! I asked to speak with her collègue instead as I found her extremely unprofessional. So unprofessional in fact-- she hung up on me! Rude! This hospital panders for handouts and donations from the community. We have donated to the Hospital Fair Day most years - I've been a patient for 38 years but suddenly I'm not a patient anymore-- guess I won't be donating anymore either ‍

This was supposed to be the best care for my father after a fall. It was awful. They have signs…read moreeverywhere saying they want to involve family. They shut us out because my father had too many daughters. I do have to give a special shoutout to Shyla who advocated for him and was so amazingly kind. The doctors were incongruent week after week. His pain was dismissed. He lost almost 20 pounds in the first week and recorded as lost at the previous hospital, which was completely untrue. By the time he left he was not eating. They blamed everything on the patient and did little investigating. The nurse Christine should retire or find a new profession. While most of the staff was dismissive, she was downright mean. I found him asleep with his face in his dinner tray. He was afraid to drink because the staff never showed up in time to get him to the bathroom. Issues were reported to nursing staff but never relayed to the doctors. After several weeks of "rehab and care" my father died, still unable to move much or eat at all less than 2 months after discharge. If this is the best we can offer, healthcare is truly an abomination.

I was diagnosed with Ulcerated Colitis about 20 years ago. Dr Wertkin was my Doctor and healed the…read moreColitis. I was doing very well until about 3 years ago. I got a flare up. I always went to Natural Doctors for treatment. I went to two of them over the past three years. They were good Doctors, very kind and did everything to help me. However I was not getting better. I reached out to Dr. Aviva Wertkin and I told her my story. We set up an appointment. She is an amazing Doctor. She sat with me for two hours. She is very thorough. She took tests and did a lot of research. She found I had much more than a flare up. I had mold and heavy metals. She started treatment addressing one thing at a time. She detoxed my body.It took a while and I would like to add she was working with a very complicated case. I had a botched surgery on hemorrhoids years ago which complicated my digestive system. However she prevailed through it all and I am living a very functional life. I cant thank her enough for her knowledge and her persistence to make people well. She is one of the best Natural Doctors and I been going to a lot of them.

This doctor is fantastic. She is the most knowledgeable and kind health care practitioner I have…read moreever met. Her range of knowledge is truly exceptional. Being provided such great care in a beautiful soothing environment with the trust that several years of successful treatment brings is such a precious gift. I am truly grateful.

Amazing ! They have treated me every time and the one time they couldn't they called up to the main…read morehospital to get me in immediately! Great place

From the owner: Imagine a health system that focuses on health, not just health care…read more Imagine a system where care is based on value, not volume. Imagine a health system grounded in population based strategy, not market share. Imagine a health system that rewards quality, not quantity of procedures. Imagine a health system where patients, when well informed, receive only the care they want and need.

I definitely want to balance out all these negative reviews - I had an excellent experience at this…read moreBrattleboro urgent care. All the staff - from the front desk to the NP - that I interacted with were professional, warm, personable and highly competent. There was no one else waiting on a Monday in the middle of the day, and I was seen within 10 minutes of arriving after taking care of paperwork. The nurses took great care of me ( I was there for wound care) and I could not have been happier with how it all went. Highly recommend.

Places absolute trash, a medical establishment that will not see you if you only owe them $25 that…read moreinsurance has yet to pay out also they came and take care of their driveway. How can they take care of patients Play wish you could give negative stars does this place and all the stuff fire and never hired in the medical field again

Cheshire Med is a mixed bag. Unlike many other reviewers I found the staff/receptionists/ medical…read moreassistants and many RN's to be warm friendly, cheerful, with even a bit of humor. I have rarely had to wait more than 5 minutes and often got into a visit early. I have also had some good services: urology, ENT, orthopedics have all been good or great. Colonoscopy was efficient and professional. The downside is that the knowledge base seems thin to shakey. My PCP either doesn't listen or doesn't write things down so that my chart after many visits for the same issue seems almost empty so she is reluctant to refer me to a specialist. She has twice offered a diagnosis without asking the most basic questions about the condition's symptoms. I have also had an annual physical with her PARN which was the most defensive - escalating to hostile interchange I can remember having with a provider. Also the opthamology dept seems weak. I've asked them several times if they could establish a database of local retina specialists. They first referred me to a bored clutz who should never have been a clinician. Had to do my own research to find someone competent. Since they have changed hands and are now Dartmouth Health communication has gotten worse.

I can't fully express how abysmal my experience(s) here have been - from *not* being instructed on…read morehow to prevent complications from my broken wrist while in the casting stage, to a badly molded brace causing additional pressure & suffering, to being misdiagnosed after a 90-120 second "visit"; resulting in a PT regimen that actually exacerbated pain & made my recovery even harder, to zero communication after my back x-rays showed severe nerve impingement, & multilevel spinal issues - the delays, lack of attention, and laissez-faire attitude have been truly shocking. Even now, after several phone calls & MyDH messages, I've received no further communication from Orthopedics regarding my X-ray results or my ongoing care plan. "My" doctor said he would leave my office note open so he could update it once the X-ray results were available. It has now been almost a month since the X-ray results were published & my visit notes remain incomplete. Instead of any explanation of my X-ray results, which is what I was promised in my visit, (as the doctor did the reassuring "two-handed, 'we really care' handshake, looked me in the eye & assured me that he would be in touch as soon as he had my results, & we would get through this 'together'), I have received a referral to the pain clinic, where meaningful treatment goes to die. Yes, I have gabapentin, which helps a tiny bit - no, the dr. didn't review my med interactions, resulting in a lengthy review and alarm at the pharmacy. Now the doctor is on paternity leave, further compounding my troubles. I requested a simple FMLA letter on June 22nd, since, despite DHs lack of urgency, I am barely able to type due to my shoulder pain. Now the doctor that I saw is on paternity leave & he's left the visit details unfinished. After several more phone calls inquiring on the status of the form I needed by the 29th, I spoke to the woman in charge of completing it & got the following message (message only includes relevant details): "I had reached out to Dr. XXXXXXXXXX to see what he wanted to do with the form the day you sent it in as well as reminded him a couple of times. He didn't get back to me & is...out of office as of yesterday as his wife went into labor. I have reached out to Dr. XXX, who you have also seen to see if this is something he can do in Dr. XXXXXXXXXX's absence or if he has an idea as to what to do." So, not only was my doctor reminded about my case, but he was also asked to provide input for the form that would have allowed me to access accommodations & labor protection from the state of NH. I understand that emergencies occur, but this doctor was clearly aware that his wife was pregnant & should have arranged continuity of care. Now I am thrown upon the gauntlet of another doctor's "kindness" to see if he will do me the great favor of completing a legal document to validate for my employers what my X-rays already show. Of course, my doctor's note doesn't include any information about my X-rays, so who knows how far he'll "dig" (sigh). I'm including my x-ray results for clarity & transparency: XR Cervical Spine 2-3 Views: Moderate multilevel degenerative disc & joint disease changes, characterized by uncovertebral hypertrophy subchondral endplate sclerosis and spondylosis. There is slight listhesis within the mid-cervical spine, likely contributing to moderate to severe foraminal stenosis. No apparent acute fracture. XR Lumbar Spine 2-3 Views Mild to moderate multilevel degenerative disc & joint disease, characterized by spondylosis facet arthrosis, loss of disc space height particularly pronounced in the lower lumbar spine." And yes, I know that several findings equate to wear & tear from getting older. However, the listhesis & foraminal stenosis are the key findings that indicate that my pain is physiological. Although I am staunchly pro-human curiosity over technology, there is no way I would have been able to get here without the help of AI, since I don't seem to have anyone overseeing my care, & I now depend on voice recognition software. During one particularly hopeless, painful night, I asked why this pain was governing my entire life & received the following answer: "The combination of constant inflammatory arthritis (from the spondylosis) & active nerve strangulation (from the stenosis) creates a pain signal that your brain cannot ignore. The "moderate to severe foraminal stenosis" is a mechanical blockage that often does not get better with just rest; the nerve is physically compressed. Summary: Your pain is real & has a clear structural cause: your neck nerves are being pinched by slipped bones and arthritis. This is a mechanical problem that often requires mechanical solutions (injections or surgery) to resolve." Exactly the clear, concise explanation I needed, & the confirmation that I wasn't exaggerating, being dramatic, or being a problem, and apparently more than I could expect from any humans involved in my case.

Love this hospital and the staff here. Not every experience is perfect, but overall I have felt…read moresafe, heard, and cared for. This hospital is extremely busy for its size and still does an excellent job treating most problems locally. I would bypass other hospitals to get here.

During my husband's visit to the Emergency Room we received really thoughtful care from staff who…read moretook the time carefully explain the situation and next steps. We moved here from an area with very little health care. I feel extremely lucky to have a hospital like SVMC (with the resources of Dartmouth) just a short drive away. It was a big perk as we evaluated moving to the area. Thank you.

Amazing staff!!! Quick check-in and wait times when I go…read more Only thing I'd say is need to have staff park below and let the patients park near the building

I visited on a Friday evening for a minor health issue, and I was very happy with my experience…read more From the time I walked in the door to the time I left was less than 30 minutes. The check in process, the initial evaluation, the testing and the doctor's discussion about my treatment plan all were handled efficiently, professionally and with a friendly tone. I will definitely return here in the future if I have something come up that can't wait for a regular appointment.