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Brass Crane Cafe

5.0 (1 review)

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So, Ozark, Alabama is growing and finally have a Dunkin.' It is conveniently located on 231 and has…read morean overall pleasant ambiance and vibe. I am a long-time customer and fan of Dunkin'. In fact, I have been coming to Dunkin' as far back as when they were called Dunkin' Donuts, lol. Regardless of what you want to call this iconic business, you really cannot go wrong. Dunkin' has grown considerably since Bill Rosenberg opened the first location in Quincy, Massachusetts back in 1950. The company has since expanded to somewhere around thirteen thousand locations in over forty countries. I would say that Dunkin' is best known for their donuts (though if you would like, you can spell it doughnuts) and coffee, though my go-to here is neither. My usual order at a Dunkin' is probably their bagels with cream cheese. While I would never say that Dunkin' has the best bagels with cream cheese (I grew up in New Jersey and I know great bagels), they are pretty good, especially when you consider that the bagels are coming from a global chain. I have often used Dunkin' (or if you prefer, Dunkin' Donuts) as a co-conspirator in bringing a culinary bribe of coffee and donuts to early morning meetings. There is nothing like some coffee and donuts to help inspire a bit more attention and maybe the wisp of a smile upon the tired faces of the various teams that I am meeting with. Whatever you choose to go with, you cannot go wrong with anything that you order at Dunkin'. Overall, I will give this location five stars and they definitely have my recommendation.

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This was a surprise for a franchise! After coming here, it's not hard to understand why their…read morereviews are so good and why it's always packed. Service: Really great, polite, and friendly service from the entire staff. I was super impressed at the level of professionalism for a fast food restaurant. I must have had a puzzled look on my face looking for the sauce because a gentleman stopped what he was doing, came up to me and said, "excuse me ma'am is there anything I can help you with today?" It was a refreshing interaction compared to some other fast food restaurants. It's clear that chick-fil-a does an excellent job training. Keep up the good work! Food: They have healthy options but I opted for some fried breakfast because, 'merica. I had the bagel chicken breakfast sandwich and hash browns. A worker actually brought me my food, I wasn't expecting that. Everything was so carefully made and presented. The ingredients were high quality and fresh. The food was piping hot and the sauces were delicious. It may be pricey but I think the quality, portions, and service match the price rather well. I would argue that the food here is better than some sit down restaurants in town. I will definitely be back!

The new drive-thru renovations are terrible, what used to take me 10-12 minutes from entering the…read moredrive-thru lane to getting my order, now takes 25-30 minutes. The line was overflowing into the outer road; I've never seen that before. This will definitely change how often we eat at Chick-fil-A. And on top of it all, I got attitude from the employee at the payment window.

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Brass Crane Cafe - bagels - Updated October 2026

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