We had to work with this company for 2 reasons. First, a program we signed up for to obtain some…read morediscount tickets to events in Branson and some spending money (which turned out to be worthless to us) Everything we were told initially on the phone turned out to be incorrect. A Sunday presentation for a Time share turned out it was not available on Sunday. We had to switch to Monday. They tried to make us attend this presentation at 11:30, we told them upfront, from the beginning, we would only attend this presentation at 8:30. Basically, we had to beg for that time slot. The vacation membership turned out to be a waste of time. This includes lies about the value of an investment in this program, if you needed or wanted to sell it t a later date for a fair value. They later tried to sell us someone else program at a significant discount to the seller. A 4 day/3 night bonus stay we earned for obtaining the presentation turned out to be very inflexible too. Basically everything we were told up front was not correct. Don't use these people. Dont waste your time with any vacation club either

One star is not even worthy, I received several calls offering free hotel or cruise if I attended a…read morezoom presentation. The first presentation they emailed with wrong time, then called requesting I log in 30 minutes early. I logged on only to be kicked out by host wth! Then they had the audacity to text, call & ask if I attended...these people are so unprofessional and lack basic customer service skills. The red flags were all there and why I went against my initial instinct won't make that mistake again. Rob could not spell my name after repeating 5 times only to have him call me back to ask again. Long story short never got his email for the contract, did get one from Crystal who also could not get the spelling of my name correct. I did not sign nor did I get back my deposit because they claimed was past refund window yet I spoke to Rob and his manager a few days afterwards & were told refund process would occur only for Rob to call a week later asking if I reviewed the contract and text. These people are a bunch of scammers and tbief! Don't believe a word a lifetime membership for what a hell of regret no thank you!

My husband wanted to go to Branson but unfortunately passed away before we could make it. I have…read morerequested Branson Travel stop contacting me at least 20 times since his death. They keep calling. i have blocked their number but they call from another number. The past number of times they have called, I tell them I don't wish for them to contact me again and they have been told that many time previously. The person (each time it is the same guy) tells me I never told him. He continues to talk over me until I just hang up. Stay away from this group. They will hound you beyond belief.

This is the second year I've used the Branson Travel Office, which is privately owned, and the…read moresecond year I've been completely delighted and satisfied with their services. I've asked for isle seats if possible and they get on the phone and get me absolutely phenomenal seats. Thank you for helping me with all the tickets I wanted.