We worked with Chad today and he was very helpful in explaining their program and respectful of our…read moredecision!

We went to Excursions to listen to a sales presentation in exchange for discount Brandon show…read moretickets. During the presentation, we were told this 'club' cost $99/quarter, or $396/year. The salesperson likened it to a Costo or Sam's Club membership. Based on this, we were ready to buy in order to save on future travel. We were asked if we wanted to die rich and with a perfect credit score. We were told that lots of persons with a cancer diagnosis benefited from the travel membership. On the very last slide of the presentation, it compares this 'club membership' to the costs of a time share. It states there is a $20k ($19,995) outlay and an initial processing fee of $598. Costco & Sam's Club do not charge an initial outlay of money or a processing fee. Shame on the salesperson for making such a comparison. There is no way we can afford this. When questioned about not sharing the initial outlay and processing fee until the very last slide, they offered to waive the processing fee and offered us a 10-yr membership for $6k. Then they offered us a 5-yr membership for $3k with the processing fee waived. When I told them we could not afford the $3k, the salesperson told me that they take jewelry (as if I was supposed to pawn my wedding ring). Prior to offering to take my wedding ring, he offered to finance the outlay at an 18% interest rate. At this point, the salesperson got horribly rude and kicked us out. Do not buy anything from these scammers!! Buyer beware.

If I could leave a zero I would. First, the guy sold us tickets to an attraction that was closed. I…read morewas supposed to get tickets to two attractions for the price I paid. Then he said I would get their refund if we showed up for a resort preview. I told him I was sick. He said we would just be charged for the full retail price for the tickets to Wonderworks. That's understandable. Next morning there are 2 charges. One for the tickets. One for $179. I called him and he refused to refund. He said he only gets paid if people show up for the tour and since I didn't, then he's not refunding it. I called the number on the receipt. It goes to a different company but the guy there said he would have a local agent call me. That didn't happen. I now have to dispute with my bank. Additionally, he said I signed a contract stating there wouldn't be a refund. I have a copy I signed. I didn't sign by the refund part because he told me I would be refunded so don't worry about that part. He also marked out and edited part of it. So it's not valid. This company is an absolute fraud!

One star is not even worthy, I received several calls offering free hotel or cruise if I attended a…read morezoom presentation. The first presentation they emailed with wrong time, then called requesting I log in 30 minutes early. I logged on only to be kicked out by host wth! Then they had the audacity to text, call & ask if I attended...these people are so unprofessional and lack basic customer service skills. The red flags were all there and why I went against my initial instinct won't make that mistake again. Rob could not spell my name after repeating 5 times only to have him call me back to ask again. Long story short never got his email for the contract, did get one from Crystal who also could not get the spelling of my name correct. I did not sign nor did I get back my deposit because they claimed was past refund window yet I spoke to Rob and his manager a few days afterwards & were told refund process would occur only for Rob to call a week later asking if I reviewed the contract and text. These people are a bunch of scammers and tbief! Don't believe a word a lifetime membership for what a hell of regret no thank you!

My husband wanted to go to Branson but unfortunately passed away before we could make it. I have…read morerequested Branson Travel stop contacting me at least 20 times since his death. They keep calling. i have blocked their number but they call from another number. The past number of times they have called, I tell them I don't wish for them to contact me again and they have been told that many time previously. The person (each time it is the same guy) tells me I never told him. He continues to talk over me until I just hang up. Stay away from this group. They will hound you beyond belief.

This is the second year I've used the Branson Travel Office, which is privately owned, and the…read moresecond year I've been completely delighted and satisfied with their services. I've asked for isle seats if possible and they get on the phone and get me absolutely phenomenal seats. Thank you for helping me with all the tickets I wanted.

Jill was amazing! we needed someone to go pickup our luggage from the airport late at night and she…read morewas Johnny on the spot for us, saved our trip. More than just a taxi service!!

Jill was a great driver and very conscientious and kind. She made sure my time in Branson and my…read moredrive from the airport and back were filled with good conversation