Customer service was topnotch!…read more Stopped in to pickup a chip before flight home and young man in a cowboy hat greeted us right away. Staff were so friendly and cashiers suggested local food places after we asked. Would go visit again after experience today.

what causes any individual or business to begin its downward slide into a culture of corruption?…read moreWas it sudden or gradual? it always starts with a wink or nod. Docs Harley like any group made this decision to put the attainment of money fueled by greed and arrogance ahead of service based on trust. this business plan considers customer satisfaction unnecessary when all you have to do is create the fantasy of figures on a work order and steal, overcharge , and do unauthorized work. they do this with a smile and with eyes wide open. this dealership is the Bernie madoff group of St Louis. They hide behind the corporate name and its lawyers who protect them. But history writes the true version of truth. My Christmas gift to you Docs Harley is that I forgive you. I forgive you for ripping me off, for unauthorized work and overcharging me. I forgive you for humiliating and demeaning me as a military veteran. God help you to be better and remember you can't take money with you.

Good guys, very helpful and knowledgeable about my 2006 Road Star 1700. Had the perfect battery in…read morestock and they made the transaction and purchase experience pleasent right before closing on Friday night.

Brent is the guy. I was blessed to do business at this place. I have a Suzuki and believe it not…read morethere is not a Suzuki sign anywhere at Donelson (Laughing out loud) so when I inquired about putting brakes on a Suzuki Brent let me know this was a Yamaha shop but never the less he was willing to help or use my business. Because they don't sell the parts he offered if I ring the bike with the parts he would do it. I rode from ATL to St. Louis on a GSXR. These brakes made all the difference of returning home safely.

This place rocks…read more Love the staff -- always good and transparent communication about the repairs -- and easy access now from the highway. Been using them for years now but just now getting around to giving them a proper review. Cheers + thank you Flying Tiger!

Had fuel delivery issues with vintage enduro. They reviewed the issue and agreed to check out the…read morebike. Now starts and runs perfectly! Highly recommend for your vintage bike analysis and repair!

Did not buy anything, just browsing. Very knowledgeable, spent time with me individually and wasn't…read morerushed. As a new motorcycle rider, I felt they actually cared about my safety and wellbeing. Decent helmet selection and comparable prices.

Matt went above and beyond to make my day, really appreciate him and his excellent customer…read moreservice. Had an outstanding experience.

After years of searching for an unmodified VW Karmann Ghia; I found a pristine example at…read moreMotoeXotica. Thank you so much for making my buying experience a pleasant one. Thank you Brittany!!

Fun place to stop and see what's new. Staff are always friendly and helpful even if you are just…read morelooking. Cars are always pristine.

Was in there last week and he had in stock a Jackshaft/starter lock washer for a '96 Road King…read more This is not a normal part most would have. Know this shop for years and Rich has always been straight forward. While all the other dealers and old shops have gone Rich is still doing it after 50 years! My pop and I are both bikers (pop cannot ride anymore since '18) we have had inspections, bought parts, and even an Electra glide which pop still has and now with 148,xxx miles. They are no nonsense and will be a trustful source. Please give him you business to keep it going! Scotty

DONT BUY FROM THESE GUYS. I've bought two brand new mopeds…read morefrom them about a month apart and after not even a year they've both given me multiple problems. Nether one has 800 miles yet and were well taken care of, yet they both have needed to be taken down for repairs adding another 300 in each bike. Now not even a hundred miles after being fixed they're giving me multiple problems all over again. For the price I should have just got a HARLEY.

Several years ago our son took a 4 wheeler here for repair and they stole his hitch. We called…read morerecently to look at a side by side they had in stock. We told them the one we were interested in. We told them we would be there in 3 hours. When we arrived they sent it to their Fenton store (within those three hours). Prior to that we had called the Fenton store about 2 side by sides they had in stock and the guy said he would call us back in 10 minutes. Never called back. Terrible customer service. We went to Troy to purchase instead.

Said they did warranty work. Dropped off got a call they don't do warranty work. Wait what? It…read moreall worked out took it to where I bought it and they squared me away.

Found a Harley I was interested in at there dealership. Shaun Was very upfront and honest about any…read moreand every question I had. Long story short I drove 8 hours to sign the paperwork. Shaun personally delivered my bike to my door step 8 hours away! Customer service is top notch. Would recommend anybody looking to go to Gateway!

Gateway was the best in service until they sold out. Spent over $70,000 there in the last 4 years…read more Not anymore, going to add travel time to go to St Charles.

We had a great experience buying our new Bartletta pontoon. Heather and her team were very helpful…read moreduring our boat buying process. Billy did an exceptional job at going through the features and functions. Can't wait for it to warm up and get our family on the water.

We previously owned a 2009, 19' pontoon boat that required service. I contacted the service desk to…read moresee what the repairs would cost approximately and was treated extremely well...even though the repairs would be around $500 and it was an old 'beater' that I was bringing them. One of the owners was the person I was speaking with. We were very impressed at how pleasant everyone there was throughout the repair process that we thought we would give them a quick look for a new tritoon we were considering. There was a boat show in the area the day we scheduled our appointment with Todd (we had to do our due diligence, as this was new territory to us). Todd was very personable and professional, making us feel at home. They had a nice selection of new pontoons inside their facility, which was nice since it was raining that day. We were able to strike a deal with Todd and decided to keep the business local. We were told the boat would take 8-10 weeks to come in, since it was a new build with the options we wanted. I got a call from Todd about 5 weeks later saying it was in! The problem was that our boat lift wasn't ready for the new configuration, and the lift company couldn't get out for another 1-2 weeks. Todd and the good folks over at Lewis agreed to keep the boat on their lot until it was ready, which helped us out considerably with coordination efforts (at no charge, by the way). In short, I would highly recommend this company. They won us over with the service department initially, but ended up impressing us even more with their sales staff and process. We will definitely look to these guys if/when my wife gives me the green light for that bass boat ; )