We had a great experience buying our new Bartletta pontoon. Heather and her team were very helpful…read moreduring our boat buying process. Billy did an exceptional job at going through the features and functions. Can't wait for it to warm up and get our family on the water.

We previously owned a 2009, 19' pontoon boat that required service. I contacted the service desk to…read moresee what the repairs would cost approximately and was treated extremely well...even though the repairs would be around $500 and it was an old 'beater' that I was bringing them. One of the owners was the person I was speaking with. We were very impressed at how pleasant everyone there was throughout the repair process that we thought we would give them a quick look for a new tritoon we were considering. There was a boat show in the area the day we scheduled our appointment with Todd (we had to do our due diligence, as this was new territory to us). Todd was very personable and professional, making us feel at home. They had a nice selection of new pontoons inside their facility, which was nice since it was raining that day. We were able to strike a deal with Todd and decided to keep the business local. We were told the boat would take 8-10 weeks to come in, since it was a new build with the options we wanted. I got a call from Todd about 5 weeks later saying it was in! The problem was that our boat lift wasn't ready for the new configuration, and the lift company couldn't get out for another 1-2 weeks. Todd and the good folks over at Lewis agreed to keep the boat on their lot until it was ready, which helped us out considerably with coordination efforts (at no charge, by the way). In short, I would highly recommend this company. They won us over with the service department initially, but ended up impressing us even more with their sales staff and process. We will definitely look to these guys if/when my wife gives me the green light for that bass boat ; )

Excellent service! We had this company do a gel coat on our bass boat and then sell it. It took a…read moreyear to get the boat sold and they were so informative and communicative with us. We would highly recommend for service and for sales!

If you don't want a completed job, give 'em a call!! Don't…read morebelieve a thing they tell ya! They only want to work on what they want too as well! I'd look around if I were you.

While this store did not have the part I was looking for Nikki took the time to help me and in fact…read morecalled a company who she thought might be able to get me the part I needed. She gave me the address. We went there and found the part we needed. I will think of West Marine first from now on when I need a marine item

Feb 8, 2023 around 2 pm. I needed a special part for my RV Tecma toilet and found this company was…read morea dealer. Jackie initially answered the phone call, but my inability to properly identify the part made ordering by phone impossible. I went to the store and Julie hopped right on it. Her persistence paid off. First we discovered the part is not a valve but a vacuum breaker. She had to call the company because although we could see and ID the part, it did not display as being able to order it. The company sent her their parts catalog, Julie found the correct part number, and she was able to order it. The original order was cancelled due to a vendor number issue, and Julie was right in it, found the correct number, and made a new order. If I still owned a boat, I would do all my business there. Julie is supreme.

This is the place to go if you want to fish, hunt rivers or just have fun being a river rat with…read moretheir jet boats selection or if you like to fish them big waters with a bass boat. They have a great selection of all. Happy Fishing! Happy Hunting!

We purchased a boat from this dealer, all over the phone and delivered to us in Montana. We could…read morenot be happier with the way we were treated. They delivered the boat to us within a week of making the deal. It was easy and everyone, including the transport guy who delivered were excellent. Questions answered promptly, phone calls returned. We couldn't be happier with the service to us and the price. We prefer to always buy local but we saved thousands, even with the added delivery charge. Thank you to everyone! Your customers, Larry and Julia

We took our refrigerator to Bill Thomas camper sales for repair. After having it for eight days,…read morethey said there was nothing wrong with it, but they agreed to go ahead and put a new thermostat in it and said again that it worked and nothing was wrong with our refrigerator. The refrigerator still didn't work and we paid Bill Thomas Camper Sales almost $500. Three days later we were at a airstream rally where Bill Thomas camper sales was at showing their airstreams. We spoke with Bradley Eubank, the general manager, and told him about our complaint with service at his business not fixing the refrigerator. He sent two technicians to check our refrigerator and after running tests they said it was broken and we needed a new refrigerator. We ordered a new refrigerator from Bill Thomas camper sales. When we picked it up we immediately noticed the two front panels on front of the refrigerator were cut too short with one having approximately a 1 inch gap and very noticeable. The parts manager promised to mail out new ones to us the next business day. They never came. We emailed the general manager twice asking about getting our panels fixed. He never responded and he never returned our phone calls. There wasn't any communication from anyone at Bill Thomas camper sales to us in reference to our defective panels on the refrigerator or any communication from them while they had the refrigerator for eight days even though we called several times checking on it Also on our first trip using the new refrigerator we were having some water leakage on the floor under the refrigerator. We discovered when Bill Thomas Camper Sales installed it they never took the zip ties off the drain tube from shipping and it was tied straight up in the air from the drain so no water could drain out and it poured out on our floor. Buyer beware there is no quality control from Bill Thomas camper sales. Follow up- we disputed the price of new door panels on our credit card and won. We also contacted the Airstream Factory and made a complaint against Bill Thomas Camper Sales. The Airstream Factory sent us new door panels. We never have heard back from Bill Thomas Camper Sales

Left our airstream there for repairs a week ago. Staff knew we were leaving for a trip and needed…read moreour camper back by the 9th. I called on the 8th twice to see if it would be ready as promised. No call back. So the 9th rolls around and Emily finally contacts us (after we called first) says they haven't even started on our repairs and there are 2 campers ahead of us. Do not bring your airstream if you are on a schedule...they don't care. Will not be coming here again.

I need a tune up on the boat engine, and make sure it gets whatever else it may need. It is really…read moregood shape the guy I got it from is meticulous and alway kept great.

I brought my older Jon boat in for service and other than waiting 4 weeks in line I was impressed…read moreby how thorough they were calling asking questions and going out of their way to set up the boat to exactly what I wanted. They were very reasonable for the work completed. Then after Picking up my boat I had operator issues Jeremy went about and beyond to make sure I was educated and happy. I would definitely bring my mercury here again.