Solid Performance is on another level for dealerships. The buying, building and maintaining…read moreexperience is simply outstanding. Your support from Solid doesn't end when you push a bike out the door...that's where it begins. The entire staff are absolute professionals who's expertise delivers top level results every time. I drive past multiple other KTM dealerships to get to Solid and it's worth it.

Excellent knowledgeable staff. Literally world class service and repair. Bought my 300xc there last…read moreyear and just had the suspension built this year. Hard to improve on WP perfection but solid can do it !

Great Harley location to visit since it's a really big location w/ 2 levels…read more Lots of merchandise stocked and great customer service given. Would definitely recommend checking this location out, if in the area. Till next time, Rebecca

I was looking for a Harley Davidson Nighttrain and was doing some research online And was contacted…read moreby several dealerships. JR a sales person from Hannum was the first to contact me and happened to have the specific bike that I was interested in which is Harley Nightrain. The dealerships located in media and was very convenient for me to get to I live near the Philadelphia airport. Upon arrival I was instantly greeted JR brought the bike outside started it up I told him there was no need for me to write it even though he did offer me the opportunity to do so. I applied for financing through Harley Davidson with the manager and minutes later I was approved and was scheduling the pick up for the next couple days. They gave me the phone number to Harley Davidson insurance I called couple minutes later I was insured they contacted the dealership with all the necessary information And I picked up my bike the very next day. When I came to the dealership JR was very prompt with bringing the bike out going over all the features and explaining and answering any questions that I could possibly have. I was then taken into the finance office where I met the finance manager again our interaction was seamless and very efficient and timely. I also was introduced upstairs to the young lady who handles the clothing and accessory and also to the gentleman that run the service department. Everyone that I met at the dealership was more than welcoming friendly and very knowledgeable about about the Harley Davidson's. I've had the bike for a little over a week didn't have much time to ride it unfortunately due to work. I received a phone call yesterday which was a pleasant surprise from JR to make sure everything was OK and if I had any further questions. Not only am I pleased with my purchase I can honestly say that my interaction with this dealership was second to none I would definitely not hesitate to buy another bike or to recommend anyone that is interested in looking for a motorcycle to HANNUMS in Media, Pennsylvania.

Buying my V85TT was a pleasant experience. Salesman Mark was efficient and easy to work with, and…read moreowner Mark worked out a fair price with accessories for me. I'm not as happy with the service department. My first few services were uneventful, but the last one was disappointing. I spent almost $1,000 for the 12k service, rear brake pads, state inspection, and mounting of two tires that I brought in with me. 34 miles into my first ride after service I saw a pool of oil on the asphalt when I stopped, and oil splattered all over the right side of the bike and my right pants leg and boot. Brought it back (1.5 hours each way and $50 gas and tolls round trip). Service manager tried to get me to believe that they were suddenly having an issue with *faulty* head gaskets. I knew he was trying to keep the heat off his shop, so I then spoke directly with the mechanic who worked on my bike and he acknowledged that the real problem was improper installation of two o-rings, which is where all the oil leaked from. I understand that any one of us can make a mistake, but I was disappointed that the service manager did not offer some remuneration of the nearly $1,000 that I paid, especially since I had to make an extra (expensive) trip to have them fix their own error. Heck, I didn't even get an apology or an offer of a free oil change. Fortunately for me, a dealer much closer to me has started selling Piaggio products, so I no longer have to make the long drive to this dealership who cannot be counted on.

Every part of my purchase experience was great. I made an appointment with Tracy to test drive a…read moreMoto Guzzi V85TT. When I showed up, the bike was out front and ready. Mark lead me on a great local ride with lots of nice scenery and curves. The negotiations and pricing was easy and fair. I walked in ready to pay cash, but the offer of 0% financing was too good to pass up. I made arrangements to pick up the bike later in the month so they could install some accessories that I wanted. Every person who I dealt with (Mark, other Mark, Jeremy, Cyndi, and Tracy) were genuinely friendly and helpful. My bike was ready when I took delivery, and I was walked through all of the functions of my new bike. If you're in the market for a Guzzi, Aprilia, or Vespa, it's worth the easy drive to check out Motoplex.

Joel was amazing in his planing and guiding us throughout our ride! Glad he had extra gear which…read morehelped when we forgot ours! Highly recommend!

If you enjoyed motorcycles from the 70's, you need to register for a tour. Whether a day, a week…read moreor a month, Joel will figure it out. Dozens of bikes to choose from. And while none are pristine, they are all made to run, so you're gonna have a blast. Best part was switching bikes as the day went on, so I could enjoy multiple "rides" in a day. Already scheduled my next tour - with three nephews - and we're all excited!

Can't recommend this place enough!…read more Rob and the team helped me out with getting back into the MTB world. I was looking for a Marin and with Rob's connections we were able to get one shipped to the shop. Rob set it up and we were good to go! Rob took the time to go through all the components and any preventative measures I should be taking to have the bike run as best I can. Anyone looking for a solid bike shop should 100% go to this place.

This was my first visit to Garrison's even though I've passed it many times. In short, I found my…read morenew bicycle shop! I visited on a very busy Saturday morning to buy a new chain for my mtb. The staff were super friendly, and they even showed me the correct way to size and install the new chain. I had a fantastic experience. Be patient, and they'll take care of you :) Great job, Garrison's!!

Bought a Sportster that had the rear caliper rebuilt by this joint.The rear disc was warped…read morebadly.When I took it apart to replace the disc,I found this dealer had put the caliper piston in BACKWARDS.Not sure if this led to the warped disc or just that the hamfist that worked on it really had no idea what he was doing...

lets just say this harley davidson sucks ass. i have a 2024 breakout 117 called about selling it…read moreand they had the balls to offer me $14,000 that's below low retail the bike has 74 miles on it. so they dont hold any value what so ever. and fyi there are more parts manufactured and assembled on a honda shadow in the usa than on a harley, how pitiful is that. american made my ass !!!!! for christ sake it still has over a year left on factory warranty. whats really funny is they have a 2024 in stock with 9 miles on it thats only 65 miles less than mine and its priced at $23,999.00 so i reccommend someone buy it and once its in your name it'll be worth $14,000.00 as soon as you sign on the dotted line. who would'nt want that deal. can you say rip-off !!!!!!!!!!!!!!!

After 11 years I decided to see if any good changes happened. Sadly no…read more Their facilities are much bigger and nicer now. However their staff are still rude and prices are outrageous. A far cry from what these bikes are actually worth. If coming to a place to be treated like you're a bother and get ripped off is your thing.. then this is your place to buy a bike. Just find a good bike shop that will be kind and treat you right. Cheap isn't the answer. I'll pay more for great service every time!! This place is just not it.

Horrible return policy. They automatically keep $20 + 5% of your purchased item cost. So returning…read morea $49 item is basically a wash once you pay both parts of shipping. It's people like this who drive us all to Amazon. And that's aside from their religious crap in their emails. Stay away!

It seems that something has changed at this bike shop. It doesn't seem as user-friendly as it used…read moreto be. It appears that they have been expanding or perhaps merged, or perhaps we're taken over. But the dynamic has changed for sure. in addition, I took my bike in for a tuneup, and they made me come in twice, once to look it over, and then again for the actual appointment. Extremely inconvenient. This might be good for the store, but it is terrible for customers. I've taken my business down the street.

Great service. Great bike selection. Bought a roadbike - and they weee great is stepping me thru…read moreoptions and getting a perfect fit!