I've been to this location a few times particularly for the special collaborations drops for…read moreKatseye and more recently the Victoria Beckham collection. On both occasions I found that the store was super organized and had all the styles and sizes that I was looking for (note I went early on in the collaboration release, so if you go late you may not get what you're looking for) and also I found that this GAP usually had other deals had going on as well. Staff also was super helpful, both on the floor and also in the dressing room. I have to shout out one particular sales rep - Aileen - she was at the register and gave top notch service - was super friendly and helpful, such wonderful and gracious and friendly service, felt so at home, just lovely to be around. I would definitely shop there again just for her! The Grove has parking but it's usually paid, a few places validate, GAP will only validate with a larger purchase.

The store and staff itself are just ok but Odallis was AMAZING! Ask for her when you go in to shop…read more She's super friendly helpful and kind. The rest of the staff including the managers that were by the door were dismissive of me and didn't let me finish my question before they were pointing me off to the register. I get it you're busy but customers should come first. Please direct customers kindly to the right direction rather than cutting us off and pointing us away.

Their customer service is absolutely horrible. We bought a…read moreleather tote for our daughter and one of the handles detached from the bag. We have been trying to have them repair it. Other luxury brands stand by their quality with professionalism but not Maison Margiela. Customer service keeps claiming they will help but instead keeps stalling almost as if they are hoping we will give up. When I call customer service no one will take initiative to actually get anything done for the repair. They claim managers are the only ones who can help but then they report there are no managers available. It's a true circus of incompetency or worse cynical evasion. We have had a fair bit of experience with luxury brand repairs and customer service, and Maison Margiela is outstanding...for being abysmal.

The girl from this location is good. All the 2 stars go to the girl. But the guy with blond,…read morecurly hair is so raciest, I didn't realize until 2 blond ladies walked into this location... disappointed and I might walk out of this store if the guy is the only SA next time....

I stopped in the pick out a few items for a friend's birthday and I looked around but didn't find…read moreexactly what I was looking for as I had seen some things in a different location and didn't see it here. There were some good clearance/sale items here and the store seemed to be well stocked. I also liked that the register area moved very quickly.

This is the cleanest TJ Maxx I've ever seen in my life, I'd go back here just for that alone!…read moreSylvia is a GEM, my friend and I talked to her at checkout and she really values her job and making the customer experience 10/10. The selection of items is great, it's not overwhelming like other Maxx's I've been to and they have GREAT stuff

After a truly awful experience at the Studio City Crossroads, I have to give credit where credit is…read moredue: the Santa Monica Blvd/West Hollywood location is basically the EXACT opposite. This location is organized, efficient, and actually knows how to move people through the selling process. The employees seem to have defined roles, the buyers are able to actually BUY without the entire operation grinding to a halt, and even when they're busy, things move. The difference between this location and Studio City is honestly night and day. Same company, same basic business model, completely different execution. The staff here are also friendly and professional without the weird too-cool-for-you attitude I encountered at Studio City. Nobody acts like they're doing you a favor by acknowledging you. They just do their jobs, keep things moving, and somehow manage to create a much more pleasant experience in the process. I've sold here multiple times and this location consistently feels well run. After seeing how chaotic and inefficient another Crossroads can be, I appreciate this one even more. If you're deciding which Crossroads to sell to in LA, skip Studio City and come to the Santa Monica Blvd location. It's not even a comparison.

I dropped by Crossroads Trading in WeHo recently. I saw some clothing items I liked. There seemed…read moreto be a good variety of clothes of different material, textures, and patterns. Items seemed to be well-organized.

Located in The Grove outdoor shopping mall, this the only Edikted retail store in L.A. It just…read moreopened in May 2025. Edikted is based out of California and was founded in 2020. It sells trendy women's clothing and accessories, drawing inspiration from streetwear, pop culture, and runway trends. The brand became trendy on TikTok, and this retail store is fairly new as their sales all used to be online. I noticed a buzz and a lot of people shopping here even on a Thursday morning. The decor is fun and has neon and a lot of pinks; you walk under a giant heart cut out when you go through the front door. Prices seem pretty reasonable. It has a bit of a Forever 21 store (RIP) vibe. The nice thing about purchasing things in the store versus online is obviously you get service from the store staff and help with picking out styles in person. Check it out while it's hot.

Great merchandise but sizes are limited. It is a trendy store for the younger generation there are…read moretops and bottoms for girls and young women. Service and selection is limited.

Garbage. Associate approached me while browsing (I had been there all of 5 minutes) and so…read morecondescendingly said, and I quote-- "are you browsing are you actually going to buy something" And no. This store is trash so I did not buy anything.

Visiting the town you grew up in as an adult can be a bit daunting…read more Luckily, Kitson on Sunset Blvd in the Pacific Palisades (which was certainly not there when I was a kid) brings fun, a splash of psychedelia and a big smile on any shopper's face. My positive experience was amplified by the incredible atmosphere set by Kristen, who was curating the vibe when I stopped in one warm early summer afternoon. I needed a gift for a specific person and Kristen offered a plethora of suggestions around the store so I could get just the right thing for their birthday. It was a great experience and this person was not only thrilled with the gift but used it in a social setting to have a good time. Wins all around. Thank you Kristen for making me feel so welcome and helping me choose a perfect present from Kitson!