I came in during the Friends & Family 40% off sale and had to leave a review because the service…read morehere is truly unmatched. Even though the store was busy, I felt like I had a full personal shopping experience from start to finish. The staff was incredibly attentive. They checked on me multiple times in the fitting room, brought different sizes and styles without hesitation, and even helped me coordinate full outfits while I was shopping throughout the store. At least five different employees offered to bring items to the fitting room for me so I didn't have to carry everything around, which made the whole experience feel so easy and elevated. The store itself is super clean, very organized, and one of the biggest Banana Republic locations I've been to. There's always a fitting room available, which makes a huge difference when you're trying on a lot during a sale. Everyone who works here is genuinely friendly and helpful, not pushy at all, just very professional and welcoming. They also validate parking, which is such a nice bonus when shopping at the Grove. Honestly one of the best retail experiences I've had in a long time. I'll definitely keep coming back to this location.

This is a very attractive Banana Republic. I always like to look in their different locations…read morebecause each one is truly unique. This one is arranged so thoughtfully. Everything was in it's place. A helpful associate helped me find my size in some pants I liked their assortment of clothing and ended up buying a blouse. I have their credit card which gives some perks. I was offered free shipping of the blouse to my home but just wanted to take it with me..This location is in the Grove so there are lots of other stores to look at nearby.

A special shoutout to my dear Yelper Mukti for this amazing recommendation for a 5K with Lululemon…read more It was amazing to run by all these landmark icons, while being iconic. My Bestie is an ICON and we had so much fun! Well he did not me... I have flat feet so I didn't really run the entire thing. I also cut across the finish line but at least I finished. Afterward, there was a private shopping experience with water, Cliff Bars, bananas, tangerines, and Mango snackies. Gift with purchase sweetened the run for me as I was dying from laughter and pain.

Came into this location looking for men's clothing and left REALLY impressed with the service…read more We were helped by Birdie, who was so sweet and patient with us. We were confused because two pairs in the same style fit completely different. She took the time to look into it and realized the SKUs were different, and that one of the styles had actually been renamed. She went out of her way to find the exact pair with the fit we wanted. There is no way we would have figured that out on our own. Really appreciated how knowledgeable and accommodating she was. This is exactly why I love shopping at Lululemon. The associates are always so well informed and helpful. Shoutout to Birdie! We bought 4 pairs of bottoms because of you!

Had a weird experience yesterday 4/7/26 a male employee walks up to me and was like make sure you…read moreuse your bag then he grabs my bag and opens it then he grabs the bra and my hand and try's to put it in while looking inside the see through bag trying to see what's inside my date notices and says is that even your size I said idk he says you don't know your size I'll get someone to measure you and then he leaves and doesn't return ewww that made me so uncomfortable and emotional I felt embarrassed

Jessica was amazing right when my friend and I walked in. She helped me with my bra size and was…read moresuper friendly!

The store has a lot to look through, plenty of shoes, clothing, and accessories. You'll need to…read moretake your time, but chances are you'll find something you really like. They have some unique pieces, especially when it comes to shoes and accessories. The prices are a mix, some items feel a bit high for what they are, but overall, there are good finds if you take the time to browse. The staff was friendly, and I really like the location.

Wasted almost 2 hours waiting for them to call my name so they can see my items. I understand they…read moretake 30% so i was ok with that. The waiting time was crazy seeing it wasn't busy. I brought 5 items ALL Gucci and i see what they go for on the market and my stuff was all brand new. They offered me 97 fkn dollars... The hoodie alone is going for $1500 lmao Don't waste your time selling here. Wasted 2 hours.

I see women wearing these kinds of clothes everywhere... even on Yelp... and it's always the same…read moretype of customer, and they know exactly who they are. On them, it just works. Effortless, feminine, chic .. And on me... it's not giving that. It's just a little too pink... a little too girly... like I stepped into something that doesn't quite belong to me. Some clothes just don't translate. And you know it the second you put them on. A very very busy store on Melrose ... loved the energy .... They must have just finished an event

This was our first stop on an impromptu LA shopping trip with my 14 year old. We don't have love…read moreshack fancy (yet) in Chicago so she was very excited to go in LA. The store, like all love shack fancy stores we've been to, was absolutely beautiful. We were lucky enough to have the store to ourselves and the 3 young women who worked there were so friendly and welcoming. They even gave us recommendations of other stores to hit up in the area. She found an adorable skirt and halter dress. I did gasp a bit when they rung me up since their clothes are pricey for a 14 year old (or even me), but I can see why she loves it all so much and the quality is great. I hope we get one of our own in Chicago soon!

Everything great selection employees were very nice great prices had exactly what I was looking forread more

Big, fully stocked store with clean, well-organized shelves, cabinets, and floors…read more Prices were a bit on the higher side, but that's no big deal. Customer service was nonexistent: no one greeted my family as we entered the store, even though there were no other customers at the register, and I couldn't find a single employee when I needed help with a couple of t-shirts. I'm sure employees were working in the store--I won't fault anyone for working hard and maybe being out of sight--but I do wish I had received some kind of service. I was ready to spend money there, but I ended up walking out empty-handed.

Urban Outfitters lie. I logged on to their website and they offered 15% off if I gave them my email…read moreand excepted text messages. When I went to purchase a table they wouldn`t give me the discount. When I got in touch with someone they told me it didn`t apply to that item. I cancelled the purchase. All they want is your information. Be careful when ordering. In principle I will never order from them.

I absolutely love how unique this store is. They have all the cool nostalgia clothing that one…read morecould dream of. A while back, I found a really cute knitted top that was one of a kind. I got a lot of compliments on that top. The store is always so clean and neat. You will not find clothes lying around everywhere in this store. Everything is hung back up if it's out of place. I really haven't had a whole lot of interaction with the staff here. They seem to be very focused on what they're doing. They also have a security person up front if you need assistance. This store have shirts, pants, records, perfumes, earrings, candles, books, stickers and so much more. You will not go wrong by shopping here. It's like a one stop shop. If you like dressing different than everyone else or if you want some cool clothing, check out this location.

Visited the Alo store at The Grove and had a great experience…read more The store is two levels -- women's on the first floor and men's on the second, with the fitting rooms located upstairs. They have a really nice selection for both men and women, mostly focused on high-quality workout and activewear. The store was clean, well-organized, and the staff was friendly and helpful. Overall a solid stop if you're looking for elevated athletic clothing while shopping at The Grove.

Very disappointing experience at Alo Yoga today. I visited the store as a loyal customer and own…read moreseveral Alo items that I've spent hundreds of dollars on over time. When I walked in, the employee at the front did not greet me or acknowledge me at all, while others seemed to receive attention. It made me feel ignored and unwelcome, and I left feeling disappointed. I value good customer service and believe every customer should be treated with respect regardless of age or appearance. I hope management provides better customer care and makes all customers feel welcome.