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Brandfon Honda

2.7 (137 reviews)
Open 7:30 am - 6:00 pm

Services - Brandfon Honda

Auto maintenance

Oil changes

Auto repairs

5 More Services

Auto battery or electrical system repair

Auto brake repair

Auto steering and suspension repair

Auto wheel and tire repair

Routine automotive maintenance

Brandfon Honda Photos

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Branfon Bait and Switch waiting area.

We had a BAD EXPERIENCE with Branfon Honda. My wife was set on buying a new (2025) vehicle. She was initially quoted a competitive price at a reasonable interest rate with a delivery date of under 2 weeks at the end of December 2024. After removing the plates from our old car to transfer to the new vehicle and cancelling the insurance and driving to the dealer, we were told, THE DAY WE WERE TO PICK UP THE VEHICLE, that the interest rate had increased. We pointed out that we had an agreement, in the salesman's hand writing, the terms of which were for a hybrid with a specific VIN at the quoted rate, and had made a deposit. He said he had no control over the increase and that the rate he'd written down on the agreement was for a different vehicle. We then showed him the written agreement with the terms in his handwriting. The manager came over and said the dealer had no control over the increase. In contract law, there is offer and acceptance. They offered the terms, we accepted, and made a deposit, which they cashed. I have heard from two other women attempting to buy cars at Branfon, both of whom also went elsewhere, that they were asked leading questions such as, "Is it just for you?" and "Is your husband here?" Both were also yin-yanged on sales terms. We cancelled the purchase, went to another dealer, and managed to buy the same vehicle in the same color with the same features for $1,300 less AND at the lower rate we'd been told by the Branfon salesman AND manager no longer applied. Branfon did a deliberate bait-and-switch. You'll get a better deal elsewhere.

How can the technician NOT SUGGEST A REPAIR FOR THIS in their invoice of maintenance recommendations?!

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14 hours ago

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1 month ago

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5 months ago

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1 year ago

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2 years ago

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7 months ago

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1 year ago

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1 year ago

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4 years ago

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2 years ago

Joanne is the best! Goes out of her way to make sure you are happy. Great communication, always friendly and a joy to be around.

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2 years ago

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1 year ago

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5 years ago

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3 years ago

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3 years ago

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2 years ago

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6 years ago

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7 years ago

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5 years ago

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3 years ago

The purchase of my car went smoothly and the saleswoman was very knowledgeable about the workings of the car I was interested in buying.

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3 years ago

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5 years ago

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7 years ago

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11 years ago

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8 years ago

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4 years ago

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8 years ago

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4 years ago

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6 years ago

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Ask the Community - Brandfon Honda

Review Highlights - Brandfon Honda

Grandell did a great job helping me find my new 2021 CRV after my rav4 was flooded during a bad storm.

Mentioned in 2 reviews

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Midas

Midas

(38 reviews)

I brought my vehicle in specifically to address an electrical short affecting the air conditioning…read moresystem. I clearly explained the issue upfront, yet the shop proceeded with unrelated repairs that had nothing to do with the electrical system. Despite being contacted twice and assured that the problem had been resolved, the original issue remained completely unfixed when I picked up my vehicle. To make matters worse, I was told I needed a brand-new starter, when in fact the only issue was a missing bolt -- a basic oversight that raises serious questions about their diagnostic process and integrity. This experience strongly suggests either a lack of technical competence or intentional upselling of unnecessary repairs. I would caution others against trusting this establishment, and believe it warrants further investigation for questionable and potentially unethical business practices.

These guys are really honest. We were driving home from Rhode Island to Maryland when we hit…read moresomething on 95 and we heard a horrible metal on metal grinding sound. AAA recommended this Midas. We called and they promised to get us in today as they knew we were far from home. Once we got the car there, they were able to look at it and determined that just a backing plate got pushed out of place. Fixed it and we were on our way in 15 minutes. No charge. I'm positive most other garages would have charged us for something completely unnecessary. Like I said, these guys are honest. I don't live in CT so likely won't be back but if you live nearby, I'd give them a chance.

Brandfon Honda - autorepair - Updated May 2026

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