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Curtiss Ryan Honda

3.5 (85 reviews)
Open 7:00 am - 6:00 pm

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Silver mark to keep track of tire rotation
PJ V.

Brought my 2018 CRV to Curtis Ryan for service for tire rotation and do a oil change 15K service. Dealership charge me for rotating the tires failed to do so. I marked the tires pryor with a silver dot to verify if this was actually done. It was not. Spoke to the manager he indicated it was not required because the front tires had more tread than the rear tires. I checked the tires myself with the tire depth gauge and the front tires were worn by 1/32" more than the rear tires of and slightly rounded on the corners. They offered me a complimentary oil change I politely declined. Will not go back.

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2 months ago

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Brianna

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6 years ago

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Linda B.

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17 days ago

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Brianna

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21 days ago

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Brianna

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1 year ago

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Linda B.

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1 year ago

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Linda B.

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1 year ago

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2 years ago

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11 months ago

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1 year ago

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Linda B.

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1 year ago

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Linda B.

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6 years ago

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2 years ago

Michael was very nice and has great customer service. The young cashier ladies are amazing as well!

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Linda B.

Thank you! We think Michael is pretty great too!

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3 years ago

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Linda B.

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2 years ago

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3 years ago

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3 years ago

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5 years ago

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4 years ago

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2 years ago

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Linda B.

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4 years ago

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3 years ago

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3 years ago

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Linda B.

Thank you very much!

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3 years ago

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6 years ago

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3 years ago

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Linda B.

Thank you so much Louis!

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9 years ago

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4 years ago

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5 years ago

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Linda B.

Thank you for your wonderful review Susan.

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5 years ago

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7 years ago

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5 years ago

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7 years ago

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5 years ago

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6 years ago

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6 years ago

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9 years ago

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Review Highlights - Curtiss Ryan Honda

Rory was able to get us in the right vehicle; locating the exact make model and trim package right away.

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Colonial Toyota in Milford - Great experience with Tales at colonial Toyota

Colonial Toyota in Milford

(224 reviews)

I had a very pleasant experience buying a used Sienna from these guys. I worked with Stephen and…read morefelt like I got a great deal with no awkward arm twisting or anything of the sort, just a pleasant atmosphere with helpful people trying to get me what I was there for. Would absolutely recommend.

Wish I had researched this dealership and read these reviews - I would. have steered clear of them…read morerather than experience the worst service visit we have ever had in decades! Made an appointment for a $32 service, and asked to speak to a service manager to inquire about installing a remote starter. They would not let me speak to a manager, insisted only the service desk rep, Ana, could give me that information and that they would call back with the information. We have always maintained our car at our local dealership. Now moving back to CT, we sought a local dealer. They are not all alike at all, while we had service reps with morals and who listened and didn't add services without our permission, that was not the case at the Colonial Toyota of Milford with Ana, our service rep. Waited days...no call (although she did get the message as she added our request to the bill!). Husband took it in and waited. We received a video from the mechanic showing us the car, brakes good, tires good, only recommendation from his end was flushing the brake fluid as it was dark, which we were prepared to go ahead with. Once we got the car in, their "assessment" changed quickly and Ana told my husband we needed over $1,000 worth of fluid changes! My husband instructed her not to do all the work but to limit the cost to below $500. She did not share the final estimate or get his sign off, it was almost $700...for fluids! And that did not include the needed brake fluid flush which was all we wanted! On top of that, they used the wrong oil, of course the most expensive, also without our sign off! Ana and Colonial Toyota could care less about our customer experience or that we are seniors on fixed incomes. Their service department is shady, they did not get approval on the estimate that my husband declined, and this obviously was just the rep looking to pad their commission. (They receive a base salary plus commission on parts & labor sold -- a percentage of the gross profit or total services they sell.) So underhanded and obviously they don't worry about repeat or loyal customers! Shame on this service rep for pushing through expenses and for not getting approval for the work, for not listening to the customer, not returning calls, and for her lack of professionalism and willingness to scam the clients for her own personal reward. In the end, we called to speak to a manager or Ana and, surprise, no one was available. We will be sure to let anyone and everyone we know to steer clear of this sham dealer. Worse dealer experience we have ever had in all our decades!

New England Auto World

New England Auto World

(67 reviews)

Shady dealership with rude, racist, pushy, and unknowlegeable salespeople…read more A friend and I drove two hours after seeing an ad for a nice car from here online so they could look for a better car. My friend was ecstatic, it met all the requirements they wanted. We walk in the door and are almost immediately strongarmed into whatever the salesman wanted to do or have us do and were treated rudely. We told him from the start that we were still just looking around and gathering ideas for right now and just wanted to know if anything else on the lot was similar, but as soon as we mentioned the online ad he pushed heavily for us to buy it. As in give me your license and phone number, I want you to buy this right now, no hesitations, without even seeing it yet. A persistant loop of the following happened for a good ten minutes or so: When we told him again that we were just looking, "What can I do that will help you decide to buy this car TODAY?". When my friend said that they would like to finance with their bank out of personal preference (hard to beat 0% APR after all), "I don't understand, why do you want to finance it through your bank? You can finance it through us and we'll get you a better deal than anywhere else!". And even after my friend stated multiple times that they're still learning to drive manual, have only driven one twice, and are uncomfortable with trying anything out at the moment, "I'll grab the keys! Follow me out to the lot after". I know dealerships are trying to sell their stock, but this salesman took it too far and would not take no for an answer. After we looked at it and got in the salesman had no idea how to start it nor how to shift it into reverse. My friend ended up having to figure it out. When it came to driving it they were already nervous and being pushed into driving something unfamiliar in an unfamiliar place was making them panic. The salesman ignored all of this and instead scoffed and laughed at how (understandably) long it was taking for my friend to get used to the feel of the car. We both kept reiterating how my friend has only driven manual twice and we didn't plan on test driving anything anyway. We just wanted to look. Not drive or buy. He ignored us as he did the previous times that we said anything and told my friend to head to the road to try driving it around town. A town neither of us knew existed a week ago, and a town full of stop signs and hills. Like with anyone still learning to drive a manual, the car stalled a few times and hills took a few minutes each to get up. Instead of at least staying quiet or maybe even encouraging my friend to keep trying the salesman kept laughing and shaking his head. We took a small side street to turn back towards the dealership, staying off to the side since a family was helping their small child ride a bike. This family happened to have a dark complexion. The salesman acted like there was a plague outside the car and made sure his door was locked, rolled up his window, and cowered towards the inside of the car. Both me and my friend were genuinely shocked and my friend asked if he was ok. He replied, "...Yeah. There's just a lot of theives around here...". What the actual fuck. We drove back in silence aside from the salesman's occasional snickering and exahsperated sighs and we both could not wait to get out of the car and leave. Walking back in we sit back at this prick's desk and he immediately starts belittling my friend and asking them if they're ABSOLUTELY SURE that they don't want an automatic instead of a manual. My friend assures him that they do and that, as we've said before, they've only driven a manual twice before now and are still learning. Still not taking no as an answer, the salesman keeps pushing the automatic aspect and we go back and forth with him trying to get it through his head that my friend indeed wants a manual. When he finally gives up on that, he then continues to try and shove financing down our throats and asks my friend for their email. When we do not accept his badgering he stands up and goes to get the general manager. The GM is extremely fidgety but comes over to greet us and asks us if we would like to finance the car at the dealership, and we say no. Again. The smug, childlike grin that was on the salesman's face disappeared as the GM told us that yeah, an email is a bit much right now, nicely told us to have a good rest of the day, and to make sure we make the two hour drive back safely. Nicest thing we saw at that dealership aside from the cars was the GM's understanding. As we got back in my car to leave we could see the salesman making fun of and badmouthing my friend to the GM. All because he couldn't get it through his head what we were trying to tell him in the first place. We came here to look, not drive or buy, and that we're still learning. And most certainly not to be pushed around, made fun of, or be treated rudely.

I bought my car from this dealership with the help of Rob. He was a great salesman. I would refer…read moreeveryone I know to him. It's very interesting to see what happens when you express how you feel, good or bad, to someone who genuinely cares to know. I applaud Milton for understanding my frustrations and his willingness to show me that I wasn't just another customer. My respect for them has been raise dramatically.

Curtiss Ryan Honda - car_dealers - Updated May 2026

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