At the end of June I was moving to Los Angeles from Boulder, CO... basically out of nowhere, right in the middle of graduate school I had received a job offer and jumped on it. One of the first things I wanted to do was make sure to get my brakes done. I actually have a very unique car, it is a 1999 Subaru STi which is not even manufactured in the U.S. the steering wheel is even on the right side of the car. Not only did these guys fit me in just hours before I was starting my 1000 mile road trip, and while they had pulled out brakes for a 99 Subaru... which would have been great if it was a regular US Impreza, it was the Japanese STi. Upon discovering not only that they had picked out the wrong brakes(my fault, not theirs, at all) but also that they were currently out of stock on the brakes that I needed. They drove to another store that was at least 30 miles away, came back, stayed late and did a beautiful job installing my brand new, most excellent brakes so that I could hit the road on time and safely. They even told me that for the first few hundred miles to try to use my transmission to slow down more while breaking in the brakes, this is pretty obvious and I am sure they assumed I knew as much, but they told me anyway. These guys could not have been nicer. I actually feel bad that it has taken me this long to remember the favors they did for me and write a review for them. Talk about accommodating, a guy brings in a car that isn't even made in the U.S. and they go way above and beyond to help him out, several times over. I interacted with just about everyone at the shop that day, every single one of them was friendly and engaging. Thanks! -Michael read more

DO NOT GO TO BRAKES PLUS! The people behind the counter are there to sell things they know you don't need. It's not even the money, it's the taking advantage of people I take issue with. They wanted to pressure test a cracked radiator I brought in? Why? To make sure it's cracked? IT was only $22 but it was 100% pointless, and they knew it. That was enough for me to question everything they did. If your not a mechanic or if you're a woman, they'll try to confuse you with a bunch of fast questions about the specifics about your car to scare you. Sorry ladies, just the truth. They try to make things sound WAY more serious than they are and they think they have you because you're already there. And then they get upset if you ask questions about what the cost is going to be. IF A PERSON CAN'T TELL YOU WHAT THE COST OF SOMETHING IS GOING TO BE UNTIL AFTER THEY FIX IT, RUN! They wanted to sell me a radiator for $600, the part new was $180 from autozone. American car, easy to get to. Not a chance. I took my keys and left. Steer Clear. read more

Great customer service after calling 5 auto repair places who didn't answer let alone said they didn't have time for me, they answered after 2 rings and got me in same day. There was a severe issue with the vehicles suspension and they got a part ordered in no time and fixed before it was sold later that evening. The GM Ash was great as well as helped me out with the price of the repairs and took me to and from the bank so I could still make my car deal happen. Exceptional customer service and friendly staff. My fiancé works in the automotive industry and I understand things come up with peoples cars, so please be patient as you all really have no idea how hard it can be to diagnose and fix issues and still make a customer happy. If they weren't here you would be doing it yourself so think before you speak and wrote negative things.Rock on boys read more

Called and spoke with Paul Gifford, I asked for a quote on brake pads and scheduled an appointment for 3pm, came in early and Paul and his staff totally took care of me, also showed me the brake pad analysis and turns out in needed brake pads and rotors and explained why with hard data and a visual. Im not brake expert but this team was awesome and got same day service. I expected it was more than brake pads after owning my F150 for 7 years and all the wear and tear of mountain driving. Couldn't be happier with Pauls service and will be going back for additional work. These guys at Brakes Plus really know what there are doing and I never felt like I was being upsold to buy but rotors they showed me why and made it a no brainer to buy pads and rotors and happy I did! Great service and friendly team! Thank you for all your help!! Jason V. read more

I had taken my car into the superior brakes plus last week, and wanted to let everyone know how great they were! I see some negative reviews and thought I should write a review myself. Some may not know but this location is under new management, and they are outstanding! Not only was the service for my brakes and alignment done before I needed my car back, the service was friendly and honest. They showed me everything on my car and gave me very fair pricing, while most importantly not trying to oversell, helping me prioritize the repairs. Very happy with the new management, and will be returning for fair and honest work. Keep it up guys! David J. read more

I have been going to the Brakes Plus in Superior, CO since back in mid 2009. This place is my #1 choice to have my 2009 Tahoe serviced and repaired. The GM Brian (Ash) Ashcraft is a fine man. Very friendly and service oriented. His crew does a fantastic job of oil changes and tire rotations plus a plethora of other jobs in the automobiles that frequent this establishment. I have nothing but high praise for this Brakes Plus business. I hope to continue to take my automobile plus others that I own and would highly recommend this business to anyone and I have in the past. read more

i have owned 2 hondas and only taken them both here. Ash and Chris have taken very good care of my vehicles for me, and not charged me an arm and a leg to do all the work they have done to my cars. Since my wife generally has my 4 year old Grand daughter with her wherever she goes this is critical to me that everything on the vehicles is done correctly. They have and continue to meet and exceed my expectations whenever i bring a car to them. Thanks Guys!!! read more

Alright, how often to do you get a chance to give five stars to an automotive repair shop? Seldon at best, but I gotta hand it to this Brakes Plus and in particular Paul Gifford who is the service advisor there. He was highly knowledgeable about the Vehicle in question and was more than helpful and supportive. He provided options for completing the owkr and was completely engaged with myself and my daughter (it was her car in need). Thank you, Pual! read more

Wow, talk about customer service! My rear view signal light was out and I had the bulb to replace it. I completely expected to wait for this service and to be charged (Big O charged me $20 the last time this occurred). I about fell off my heels when the service gentleman replaced the bulb on the spot and wouldn't charge me. I tried to give him $20 and he wouldn't accept it. Will I use them again... YOU BET! read more

I was having a rough day, as an emissions test gone wrong led me to having my car towed to Brakes Plus. However, Paul Gifford met with me at the door with a kind smile and helped me with getting my car towed to the right spot. Once there, their amazing technician, Chris, solved my problem in no time and I did not have to pay. Overall, a stellar team and my day has been saved. Thank you! read more

I brought my Pacifica in for brake check and small leak in coolant system. Paul and others checked the brakes and said they did not need replaced yet. They checked the coolant system and found problems. I forgot I had bumper to bumper warranty with Chrysler and Paul and others did not charge me for their trouble shooting! Great guys! I highly recommend them all! read more

The guys at Brakes Plus literally saved my life! My cousin and I drove all the way to Colorado from Kentucky/Ohio and my brakes went out. These guys were the only ones that were able to help us. All the other auto shops were booked or not open. These guys helped us out so much. We are finally able to get back on the road and enjoy the rest of our adventure! read more

After recently having my shocks/struts replaced, Ash (store manager) offered to perform my alignment at no charge. He did this to save me a trip to another local shop that would've performed the alignment for 'free' due to a recent tire purchase that I made. Both he and Chris did a great job going "above and beyond" in ensuring my satisfaction. read more

I came in thinking I might have a bigger issue, but it turned out just to be a burnt-out left turn signal bulb. The team at [Brakes Shop Name] was friendly, quick, and professional. They got me in and out in no time and didn't try to upsell anything I didn't need. Really appreciate their honesty and efficiency--highly recommend! read more

I had a good experience here getting oil leaks fixed. They were incredibly friendly and worked hard to get my car back to me as quickly as possible. They do seem to be pretty busy though - I asked for an oil change a couple times during the process and never got it. No big deal though! They took care of my car well. read more

These guys know what they're doing and have excellent customer service skills so thank you very much for making my car have squeaky clean brakes. they go above and beyond if i could give them a million stars I would but it would take up the whole yelp page. thanks for yalls service very very much read more

This is a great place to bring your vehicle for service and repair. Paul and his team are awesome! We have come to really appreciate the hardworking and honest folks at this location and have entrusted the work on all of our vehicles with the brakes plus in superior. Highly recommended! read more

yes the staff at this brakes plus are great and I always know when I go there they will try and get me the best deal possible .the Manager is assume and he has won my mother , me and my daughter trust. thank you for all you do for us. read more

Took in my car for a rotation and they didn't charge me and recommended I get new tires. They don't sell the tires so it was advice I could trust. I'll be sure to use them for something like brakes in the future. read more