Never going back!! I honestly feel like they were just looking for ways to keep charging me money. I brought my car in because of a tire noise. At first, they told me it would be an easy fix. About an hour later, they called me and said they needed to replace the lug nuts and assured me they had found the problem and that it would still be an easy fix. After paying for one thing after another, the person helping me continued to assure me that the problem had been fixed. I drove the car away, only to find that the exact same noise was still there. I brought the car back, and suddenly I was told, "Oh yeah, that's the issue we were expecting. We can't fix it here; you need to take it to a partner shop." This was extremely frustrating. If you knew from the beginning that you couldn't fix the actual problem, I should have been told before spending money on repairs that didn't solve the issue. I feel like I was charged for unnecessary work and left with the same problem I came in with. Very disappointing experience. read more

Amazing customer service - we were greeted in the parking lot and escorted through the process. The team went above and beyond to make sure we had everything we needed. The store is also extremely clean and comfortable. read more

Matter was completed and issue resolved This was a unusual situation that took time and was distasteful but was eventually taken care of by the company My hope is that in the future that will be more vigilant and careful read more

Discount Tire - Discount tire working in the vehicle - Tires Near Me - Broomfield, Colorado

Just ignored what I needed and tried to upsell and overcharge me instead. I had a great DT experience 25 years ago... this was not that. Moped right outta there, went to Goodyear. read more

Let me start by say how AWESOME DILLON is here at this store. I brought in my Mini Cooper because there was a slow leak in the right front tire. The inspected all four wheels and found that all four wheels had been abused. In a matter of minutes Dillon was able to locate and order me four custom 17" wheels for my Mini. The value of Dillon's work along with the new custom wheels was way over the top, but is the exact reason I ONLY do business with Discount Tire. They make it easy to be a life long loyal customer! read more

Jeremy was very helpful! I was taken care of right away and he kept me updated during the process! This was my first time at this location and it won't be the last! read more

I've been to many discount tires and this one by far I would not recommend... I made an appointment waited for 30 min they took my keys and then I guess never checked me in. so when I called later that day to see when it would be done they had not even started it and could not find my keys. then when I went back to pick it up (the next day), the workers were rude, unhelpful and told my ride who dropped me off to move their car so they didn't have to park their car far. Long story short my company will not be using discount tires for our fleet anymore. read more

I don't recommend this place. Got my snow tires/seasonal tires swapped out here.. they placed the hubcap on wrong pitching my tire valve. Then uncharged me to fix the problem. Employee clearly lied to my face. Not a happy customer. Instead of getting me in right away to fix their mistake, I had to wait over an hour after being quote 30mins on the phone. I won't be a return customer. read more

My tire pressure light came on 2 days before my drive from Colorado to California so I came in with a last minute tire check. Alejandro took care of me at the front desk. He was kind, patient, understanding and very helpful. He walked me through and explained as he inspected ever tire. I got 2 repairs and 1 replacement. I was hoping I wouldn't need a new tire but honestly best to be safe than sorry. The entire process took about an hour. I was very pleased with the service and feel safer and more at ease about my upcoming trip. Thank you!! read more

Had to get a flat fixed and these guys got the job done super fast! I think I was there 15 minutes max and every few minutes someone came out to give you an update. read more

I pulled in here after the nearby Volvo dealer recommended them. As soon as I pulled up, Alex met me at the car. I explained I was traveling and had a tire leaking pretty fast. This car does not have a spare. Alex said he would take care of it right away. They were busy but were willing to take care of my issue right away since we were traveling. (Unlike the Volvo dealer who wanted my car for the whole afternoon). This is the kind of customer service I strive to provide at my business. Recognizing I was traveling and had no other outs was a step above and I really appreciate it. If you are in the Broomfield, CO area I'd go here. The shop is clean and the staff is very professional based on my short exposure. read more

Made an appointment waited 30 minutes. I checked in upon arrival and watched them wait on everyone after me. I asked the manager if they were going to rotate my tires and he asked me who I checked in with and I told him it was him. I have always bought my tires at discount for my 3 vehicles but no more after this! read more

The products they offer are of good quality, but the service is very slow. Even with an appointment for a basic tire rotation, you will never get out of there is less than an hour. As a result, I will not purchase any tires in the future there. Going back to Peerless Tyre, who may charge a little more for the tire, but does the same free rotation and flat fix services. A full rotation there is only 20 minutes as expected. read more

These people are great! I got a screw in my tire while driving nearby. I was freaking out. Not only did they patch it for free, they were extremely nice about it. They were super quick and let me know updates every step of the way. Highly recommend this shop! read more

Waited 4 and a half hours for a simple tire change inside of the building they kept telling me it was just gonna be a second so I waited then came back a week later because they said they had everything ready to just bolt on. I get in and waited an hour and a half for them to even pull in my car. This place is ridiculous. Dishonest workers, a simple communication so I can go on about my day and come back for a simple change of tires. This is ridiculous read more

They messed-up one of the suds on my car (as well as the lug nut). Now I have to find a repair shop to get it fixed. And the worst part that nobody said anything! I guess it is normal for the Discount Tires to endanger the life of their customers. Very disappointed! read more

Discount Tire - A messed-up thread in the lug nut. - Tires Near Me - Broomfield, Colorado

Been to numerous locations but this one definitely has the best customer service. They are polite and helpful

Brought my BMW here after getting a low pressure warning on the dash, the shop was extremely busy witch is pretty usual for a late morning on a Saturday here but they got me in as an air pressure check was quick and no appointment is required for this. As the attendant was checking and refilling my tires he noticed a hole in my tire that was leaking air out quickly, I was told it needed to be repaired and that it would be a 4 hour wait unfortunately I was pretty short on time and explained this. The manager (Aaron?) came over and was understanding and assured me his team would have my car done within an hour! This was probably the best customer service I've gotten in a while with just that alone I definitely will be returning to this location for all of my tire needs. read more

I had an issue with my tire, it kept going flat. I went here to replace my tire, and it was flat the next day. I took it back to discount tire, and Drew figured out that it was my sensor that needed replacing. They fixed everything with no more cost, and even paid for my Uber ride there. Great experience! read more

This place is awesome! What great customer service, I pulled up, Brenden came walking out and ask what l needed. Next thing I know, I'm getting three new tires shipped in the same day. I got a call from Zach, came back and they put them on in a flash. My only disappointment was they serviced my car so fast I didn't even get a chance to read my new book. read more

I made an oopsie and hit a curb and needed both the rim and a tire. As unfortunate as it is, I hate to say that this isn't the first time it's happened. Both times I was here they were able to get me in and back out on the road in no time. Dustin helped me out this last time and although he's new, he's still very knowledgeable at his job! He was incredibly helpful and ran me through a few options that would work for me. Thank you, Discount Tire! read more

How embarrassing to hear the employees argue back and for about who gets stuck with doing the air check. If the customer service you offer is beneath your abilities, don't offer the customer service. read more

Absolutely wonderful. These guys were so attentive and service was excellent. They were polite, kept everyone updated, and took out a nail in my tire at no charge. read more

I work down the street. leaving work had a flat and managed to put enough air in the tire to make it to Discount. there was only one person in the waiting area when I arrived around 3 o'clock. I waited over two hours, and they only took my car in when I complained that it had been so long and that I needed to go home.. was surprised that they did not charge me to fix my flat tire. However, two days later my tire pressure light came on again I guess you get what you pay for. read more

Bobby is super friendly and extremely competent and knowledgeable. He got me setup for a quick flat repair. Discount Tire has always been very reliable. We have purchased many sets of tires through them at multiple locations and have never had issues. This location is no different. It is annoying to have to spend money on, well cars, in general. But even more so on tires. Discount makes the process easy and calm, plus the roadside hazard benefit is awesome. I've come in with a screw through the sidewall and they just haves new set since they cannot fix that and my tires still had a lot of tread on them. read more

Dropped in for a tire plug and rotation. Was quoted 45 minutes to an hour, but an hour and a half later, I got my truck back....with only the plug. They forgot to rotate. They also missed the fact that both front wheel bearings were super loose and wobbly and needed immediate replacement. What's the point of measuring my tread in 3 spots on each tire if you aren't going to look at the data and reach the obvious conclusion that my tires aren't wearing properly? I have had good luck with DT in the past but this seems to be the worst location. read more

Made appointment. Still waited 30 minutes, with tires pre-ordered to get started, it still took over 75 minutes after that to finish! Just to put tires on! C'mon. read more

Discount Tire - Tires Near Me - Broomfield, Colorado

I really enjoyed Discount Tire in general. This store on Highway 287 and 10th Ave. in Broomfield. The management staff these guys have the best attitude's. They are all wearing masks during the virus right now. Took my car in for a tire rotation this morning on April 27, 2020. Great experience they allowed me to drive my car in and out so they would not contaminate everybody had a mask on curbside service you guys are doing a great job thank you so much kudos to them Once again on May 4 I brought my second vehicle for a tire rotation. The staff outstanding everybody has a mask on they are very conscious and very aware of respectful Spacing between customers. These guys are sharp on it and they do fast work. Very polite and hats off to this discount tire and the management. Matt and Kim read more

I've been going to Discount Tire for years since living in IL, and I came to this location needing a tire leak fixed. As expected, I was not disappointed by their service! They're always on top of things, are always the most friendly, and always offer the best prices. No matter what state I move to, I will always look for the closest Discount Tire. HIGHLY recommend! read more

Mighty random as it might be, we ended up here in Broomfield, CO because the car we were driving had a bit of a tire noise. We weren't sure if it was coming from the fact that the car was lowered and the fender liner was cutting into it ... or if it was going flat. Although my friends car had the warranty from Discount Tire to replace or repair the tire, they basically said we could sit down and wait while they took a quick look at what it was (i.e. how long it would take), and after about 40 minutes told us that it would be another 3 hours before they could even take a quick look. Honestly, it would have been better if they had just told us what the ETA was instead of making us wait for a while and then ... saying they couldn't even take a look. Meh, if you're on a timed mission, skip. read more

Dishonest, Unethical, Extortionary. Through an unfortunate series of circumstances, I ended up at Discount Tire in Broomfield with a flat tire that need plugging. I would normally do it myself (it's not that hard) but the rubber cement in my kit had evaporated. Nathan at Discount Tire talked me into letting him remove the tire to plug it. He smiled smugly and said it would only take a few minutes. As soon as he had the tire off, he insisted that it was not repairable and had to be replaced. I told him to put the tire back on and I would fix it myself. He refused. I demanded he put my tire back on. He smiled smugly again and refused. This went back and forth a few times as I got more and more angry. He still kept smiling and refusing to do as I asked. I wanted to call the police because he was basically extorting me. Unfortunately, I was in a hurry to get to a special event and didn't have all day to waste with him. So, I ended buying 2 new tires even though I didn't need either one of them. Bottom line: this place is blatantly unethical and the guys there will smile smugly as they lie to your face. Avoid. read more

They used to be a lot better. Maybe they kind fine staff but the waiting is longer and getting someone to check tire pressure is impossible. They don't even acknowledge you. They must ignore you. I've tried twice and finally left both times after waiting. I've literally been a Discount Tire customer for 30 years and one reason I keep going back is the customer service. That's not available any more, I'll look for other options. read more

Great groups of guys! Very polite and professional. Came in when it was 14 degrees outside and I think it was almost as cold inside....FIX THE HVAC! read more

Liars and Cheats. Went in to get winter tires off and summer tires on. They damaged the tire saying it was sealed to the rim, took a chunk out of the tire. Thought nothing of it until I spoke to an actual tire expert. He could tell in one second that it was due to someone who is inexperienced working with the equipment. No surprise as it seems that they only employee high school students there. The front desk rep didn't even say anything about it until i noticed the damage and went in to confront him about it. He then made up some elaborate story how my stems were seized and they couldn't get them off, and the normal procedure to get a tire (and i quote) "usually the only way you can get them off is if you stab them with a knife to deflate them". Which is out right stupidity and wrong. Discount Tire, you get what the name implies, should have known. DON'T GO TO THIS SHOP EVER!!!!!!!!!!! read more

We hit a ladder on the highway yesterday and of course at 8pm before a holiday weekend. We called Firestone and Big O Tires and they said they had nothing in stock nor could refer us to anyone who had the tire size we needed. But when we called discount tire Tanner not only helped us find a tire and rim to fit our car but he also checked other stores, gave us numbers, addresses, and the price it would be out the door. Tanner also took his time explaining what our options would be to get it done today instead of pushing us off the phone. During time like these when you can't afford to wait and miss a day of work Discount Tire is the way to go. They are reliable, helpful, and friendly. read more

I needed to replace a tire and Zach was so amazingly helpful, sweet, outgoing, and nothing but good energy! I really felt taken care of. I don't know much about cars or tires and he really helped me out felt like it was my dad or uncle just very personable and kind. Thank you so much Zach! I'll def be back for more tires soon. read more

The guys at this Discount Tires are fantastic and always willing to help. Had my tire pressure light come on. Showed up at 5:00, right at closing and they helped me out, polite and friendly the whole time. read more

This is the best location super friendly and knowledgeable guys. This was my second time buying tires here. I will return every time. It's so hard to find good customer service these days these guys get it right every time! read more

Great prices, and great service. Got some tires replaced a few weeks ago and then got a nail in one of them recently. Took it into the shop and they happily replaced it for free. Great staff! read more

After 25 years of coming to Discount Tire it may be time to look elsewhere! I love their service, but I also loved the convenance of being able to pop-in anytime and wait for a flat repair, tire rotation, etc... now apparently they no longer do that and require you to schedule an appointment! Really... I'll make sure to tell my tire to schedule an appointment before it decides to leak air!!! read more

Discount Tire - Tires Near Me - Broomfield, Colorado

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