My personal experience, Richard is quite possibly one of the best at Advanced Auto Parts in Lafayette. He tested my car battery, my starter, & alternator. I felt very taken care of. He is very knowledgeable and found that my battery needed to be replaced due to weak cranking power. Richard replaced my old battery with a brand new one. Richard is very customer oriented and professional. I highly recommend advanced auto in Lafayette and asking for Richard. Thank you Tamara read more

Don't bother with making an appointment....an hour after my appointment they finally got the car in. Worst Discount Tire ever.

Alan was incredibly helpful in getting me set up with new tires. He stuck to our budget and made the whole process quick and easy. I really appreciated his professionalism and efficiency--highly recommend! read more

Discount Tire - New Phantom tires for my Honda HRV - Tires Near Me - Lafayette, Colorado

This past May, I had a front flat tire, needed to collect the kids from school, in a matter of hours. Was towed to the discount tire store, every tire I wanted wasn't in stock, so I bought their "Cheaper" tires for my Subaru Ascent. Riddle-me-this, with all of their (so-called bells and whistles), 2 front tires (I wanted to balance the front) was $635. They don't ask if you're aware of the extra BS charges. The tires were noisy, cheap, and nasty. We just purchased top quality tires this morning, at Sam'sClub for $778 total, with actual all bells & whistles for 4 new tires. Four, 4, new tires. No discount, no quality at Discount Tires. read more

Scheduled an appointment online after I picked up a large screw in my tire. When I got there, the line went very quickly and Alan was incredibly professional and cordial. Customer service here is stellar and I was both shocked and relieved that they were able to patch my tire, free of charge! Thank you, Alan & crew- you've saved the day! 10/10 recommendation and will be back for future services. read more

Chandler, the assistant manager, models the type of customer service and business management we all hope to receive. When something wasn't quite right, he made it right, and right away, without me even asking. Will definitely be back. read more

I was very impressed by the overall service and the thoroughness, including the job, which was well done. The bonus is these guys now on tire rack so you are assured a very good pricing for tires when you need them. I purchased some Nitto grapplers for my Tahoe and very satisfied with the work that was performed. The bonus is they offer free, lifetime, rotations, and general tire upkeep. read more

Went to have tires rotated and balanced but was denied because tires are too old. I hardly drive this truck and is garaged, have 9/10th tread but no. What really upset me was being lied to. I was told all tires sold are at least a year old which is BS. Haven't been to the store in a long time and now I remember why. Lie and will do anything to not have to provide service to tires you've purchased. read more

Discount Tire can be hit or miss with their service. I tend to swing by while running errands to take advantage of their free air and sometimes they're super quick and attentive, while other times I'm waiting for +10mins or wait so long that I end up leaving. Most recently, I went in for a tire rotation. I made the appointment online, but my car didn't get into the bay until 20mins after my appointment time. Eh, no big deal. While completing the rotation, the guys noted that 1 of my tires was toes-in and balding. All other tires were at a 5 so I wouldn't need to change them for a couple months. Since I knew I'd need new tires within the next 6 months, I did some research beforehand. I knew I wanted Michelin's CrossClimate2. Plus, I heard great things from other Tesla drivers about its performance. After hearing the news of my tire's fate, I asked how long it would take to swap them out. He said no more than 15mins so I said let's do it. He then insisted on educating me on the 2 options they had in stock that fit my car. I saw that 1 of them was the CrossClimate2 so I immediately said I'd take those. Not so fast, champ. The guy had to tell me why they're so good and why HE recommends I get them and blah blah. I let him finish his spiel and politely said that I was aware of all the perks. He seemed baffled by this admission... Meanwhile, the team finished putting all 4 tires back onto my vehicle. And when the guy went outside to let them know I'm getting new ones, they were visibly pissed. My 15-minute install took closer to 45 minutes. That was honestly the thing that irked me the most. If it was going to take that long, I would've preferred knowing that so I could get an Uber home and grab my work laptop. All in all, I was there for about 90 minutes. The other crappy thing is that they don't do alignments. How can you be a tire shop and not align tires? That blew my mind. So on top of paying $1500 for tires and waiting 90mins, I then had to go to another place to get them aligned, spending another hour and a couple hundred bucks. What a headache. I'll give 3 stars because at the end of the day, the important things were taken care of and done well. They just need to get their service side together. read more

I have been a loyal customer for 20 years an my experience here today reinforced why I will stay loyal. I came in today with a complicated situation involving a road hazard and tire warranty. The initial news was bad. I had a great conversation with Levi and he went to great lengths to make the situation right. I will continue to be a loyal customer. read more

Brief update: I continue to get good service here, although sometimes it is chaotic. This week I went in for an appointment, and there were so many people waiting for service that you had to get on a wait list just to check in! I arrived 10 minutes before my appointment but did not get seen until 20 minutes later. Happily my car was serviced right away and I did not have to wait a long time. read more

Five stars for a five star team! The folks here are some of the best, friendliest and knowledgeable people I've had the privilege of knowing. The techs, front desk people and workers are all very good. I bought a set of four Hankook AT2 tires last winter. They've been nothing but awesome in the Colorado outdoors. Great price, and definitely grab that road hazard warranty to make sure you're covered. They were quick to install and always kind and easy to work with. I would trust them not to upsell, and give them my business as long as I live in the area. I had gone to Goodyear before since I thought name brand would be better. Boy was I wrong! Discount tire has the smarts, deals, and service for all your needs. Thank you to the counter staff, you guys work every day tirelessly to explain to customers basic safety. Don't mess with your tires health! Jack the tech rotated my tires yesterday and gave me great service. You guys are awesome! read more

This location needs help with workers. They do not have enough. We had to wait more than 20 minutes to get someone to help us. This is also after going inside and asking for help read more

Always go to a discount tire location when I'm in need of tires. Technicians are always super helpful and provide fast and accurate service. The value of the parts and labor is well worth it to me and I will be coming back. read more

Didn't reset my tire sensors after tire rotation. Tried to hustle sell me $$$unneeded tires. Seems like place is getting greedy. If you choose this shop double check their work if possible. Make sure lug nuts etc are put back on. read more

Would give them 0 stars if I could. I purchased new tires with warranty a couple months ago. Found a nail in my tire, went to them for assistance as I have warranty for repairs. I was not acknowledged by a single staff member for over 20 minutes. When they did "assist" me they told me to fill up the tire with air and go somewhere else as they are "too busy" and I would be waiting 3 hours for help from them. When explaining that I had warranty and would rather not pay the staff member reiterated that they could be of no help until the following week. So instead of helping a customer with warranty and patching a tire they lost one. Don't waste your time on rude staff members, go down the road to Les Schwab instead where you'll be met with good customer service and they will help you right away. read more

Used this store to mount my tires purchased through Tire Rack. Tires were mounted, but that is the only positive thing I can say about Discount Tire. Mini Cooper valve caps were lost ($30 item). Tire Pressure Monitoring system was not reset. Tires were inflated to 34 psi on left side and 40 psi on right side. Will not use this installer again. read more

Unfortunately they seem to be really short staffed. I came in for a bolt on winter tire change over. Just wanted to drop the car off and leave it. They had a "virtual waitlist" just to talk to someone to get on the actual wait list. They said it would be 5 mins. 45 minutes later I still haven't been able to just drop the car off. Not great! read more

Perfect visit today! My fiancée just got her new 4Runner from a local Toyota dealer; We upgraded to their TRD wheels and some KO2 tires. Needless to say the dealer we went to slapped them on and the first couple hundred miles on the car were a wobbly disappointment. Called this Discount Tire yesterday, made an appointment for this morning. Super easy, got there and was greeted by Michael who was professional and courteous. More than happy to fix the dealerships lax approach and rebalance our wheels and tires. Only took about 45 minutes too which was great. Our truck now feels like a proper brand new vehicle! *A nice bonus, we were able to buy the DT certificates for these tires while there since they were brand new. Had no clue this was an option but more than happy to do it since I've shopped with them for over a decade now. Looking forward to another visit here. read more

I can't say enough about Discount Tire and the staff at this location. They have went above and beyond in their customer service every single time. I had the pleasure of working with Branden Vigil today for my tire rotation. Branden saw that my windshield wipers were in bad shape. I had some financial issue along with other hardships recently and explained that I could not afford them right now. Branden covered the cost for me to get them replaced today. Thank you! read more

Purchase my tires online. Set my appointment for 2:15 after work, arrived at 2 o'clock to check in. I told me he would take him an hour to get the job done. After an hour I asked him why my car is not even moved from where I parked it. He went into the shop to talk to the mechanics, returning to tell me he is not sure what happened. Worst management ever bunch of rookies. read more

I took my car in for tire rotation a few months after buying new tires. They pulled my car into the first bay and I happened to be sitting by the window looking into the shop. They rotated my tires but didn't re-balance them so I spoke to the guy who moved my car and they parked it outside and did the balancing. When I drove the car the next day, I noticed that they apparently didn't check the inflation either. I had a low tire on the back right when I brought it in and now it showed a low tire on the left front. I took it back in and got the tires inflated. I know that this shop is under-staffed and probably overworked but I'd like to be able to rely on the people who take care of my tires. read more

Still 2 hrs with an appointment. Go to pep boys instead. They are short staffed, maybe wait a couple years and try again.

Wyatt was tremendously helpful in getting me new tires. I will always use discount tire when it's that time. Supreme service team and great prices! read more

They guys are so great! Always friendly and so helpful! Twice they have helped me in a pinch, were prompt, affordable, and so accommodating ! read more

Not great communication. When I came in I was told it would be a few hours. After waiting an hour asked again and what was a few hours turned into it wouldn't be done for 5 hours read more

Thank you to everyone that works here. All of the guys were so nice and helpful. Great price on all season tires for my BMW X3. I happened to get a nail in one tire after two weeks! They took care of it and got my car in and out so fast. I will be back for all of my tire needs. Thank you guys so much! read more

Karsten was my point of contact. His team was able to diagnose my daughter's car issues very quickly and give me immediate estimates for repairs. The process was quick and easy yet thorough. Furthermore, he was able to provide my daughter with a loaner vehicle at no charge. I highly recommend Stan's, and we will use them again moving forward. read more

I have been a customer of Discount Tire for decades. Today I took a car in to the Lafayette, Co store for a seasonal tire change. I had an appointment. Because of issues with cars already in the bays, it took longer than expected to service my car. To compensate me for the inconvenience, they refunded the cost of my tire change. I will continue to use Discount Tire for my tire needs going forward. Good job! read more

This is my new tire store. The service is amazing here. . Special shoutout to RICHARD and WYATT . these guys are the epitomy of customer service. I had two bent rims from a pothole on Arapaho and they got me back on the road in an hour. These guys don't BS the customer or try to squeeze you for unnecessary labor. Top Notch ! thanks Rex read more

Friendly, clean, fast. I'm updating my review after a recent experience. I bought 4 new tires and my car started pulling slightly to the right. Discount sent me a feedback form which I filled out and said I was not really happy with the new tires. The manager called me that night and said to come in because they want me to love the tires. They have been more than helpful and this level of professionalism and service is rare. I didn't get any of the "it's your fault", "this is pre-existing", or "we can't help you". Just them working to take care of this problem. Best tire place I've ever been to. read more

I had new tires put on my son's car( broke college student ) and it was quick and easy at a decent price. They hustle at this place and do so with a smile on their faces. I hate Big O because of their lack of customer service and Firestone is too focused on up selling everything. This particular Discount Tire store does it right, they will suggest better products but not push me to the edge of my tolerance. read more

Shout out to these folks for their excellent service. I had a slow leak in a tire, and before finding this shop, I had taken the car to three different places. Each of these places assured me they had repaired the tire, yet in each case, the tire was flat again two days later. The fourth time is the charm, I guess, because this Discount Tire shop fixed the tire and it's still fully inflated, more than a week later. If there's a downside, it's that this place is pretty busy. But apparently there's a good reason for that. And anyway, once I did find a slot that was open for an appointment, they got me in and out quickly. Oh, and they didn't charge me a cent. There's a reason for that too, I'm sure, and it's a good strategy, because I will definitely give them my business when I need new tires (or any other service they offer). read more

I've been coming to this location for about a year now and have always had excellent customer service. I'm grateful to them and the care they take of my car, and the no-nonsense approach in helping me. I've also never felt treated differently here because of my gender, which is rare. read more

Great customer service and highly effective at their craft! Will definitely be going back for all future needs.

I had 4 tire pressure monitors replace. I didnt have an appointment but called ahead to see if the replacement part was in stock. They were able to fit me in pretty quickly. All work perfectly - these were replace 3 months ago. read more

I have taken my Porsche and BMW here for winter tire change outs and have always been treated very well and service completed on time. The key is to make an appointment via online. They are busy because everyone else nearby does sloppy work. One thing they can improve on is the goofing off. I really enjoy the music in waiting room but the coffee could be much better. read more

Went for an oil change and the tech said I had a nail in the left rear tire. Tried (3) tire shops in Boulder. All we're packed. Came here and Carlos checked the tire. The nail was very close to the sidewall so could not be repaired. My model of tire was not in stock but Carlos found same brand with a slightly different tread. Time estimate was only 60-90 minutes (as opposed to hours or the next day!). Thank you!!! read more

Adam was the tech who worked on my 3 piece wheel. What was a slow leak that always bothered me was fixed in minutes. These guys are fast and get the job done right. Thank you! read more

I have no complaints whatsoever about this store or any other discount tire in the area. The employees are always extremely courteous, helpful and have positive attitudes. As usual, with such great customer service, the store are usually packed. These guys are great to get you in the door and out as soon as possible. If you don't have an appointment, it doesn't hurt to be there waiting at open! I always buy tired for my vehicle from discount just because they always do a great job. Patches and rotations are free if you buy the tires from them! read more