I had a flat tire so I went and bought a rim and a tire. I also had my tire sensor out of my…read moreoriginal rim. I asked them how much it would cost to put the tire sensor in my rim and put the tire on my new rim, and they quoted me $25. They said that they only accepted cash, so I left my car with them and I walked around the corner to an ATM at the store next-door to grab cash. When I came back. They had my car finished so I paid them. When I came back the guy that came outside to give me my key said that it would be $40. I was very pushy about the issue. I told him I have been quoted 25 after a minute or so and talking to his boss, he agreed to $25. Since that's what his boss had originally agreed with me on. When I got in my car, my tire sensor light was on and it said that I had zero tire pressure. They had not put my tire sensor back on the rim. When I asked the guy about this, he said that was not part of the service that he quoted me for. I just kind of assumed that the $25 was to put the tire and sensor on the rim correctly and I thought that I was getting a great deal. Overall, this was a horrible experience and I did not get what I paid for. I had to take my car somewhere else to get my tire balanced, and my tire sensor for back on my rim. Throughout this entire interaction, the general feeling that I got was that I was in some kind of sitcom and that I was somewhere where a lot of illegal stuff happens. A lot of that was due to the aggression that was shown to me when I asked about my tire sensor.

This the second time coming here for another tire replacement & mount …read more They're affordable & quick at their services, that's why we returned. Friendly and attentive towards our needs. Don't think twice to visit ‼

The service at Paco's is amazing and they've saved us on multiple occasions! I've had 3 major fixes…read moreneeded on my car and each time they go out of their way to make their services more affordable and efficient. Additionally, Paco and his team are very communicative and get the work done in a timely manner. It's relieving to know that your car is in good hands when hardships come. I would HIGHLY recommend Paco's Autobody for any repairs, as their friendliness, great customer service, and dedication to performing quality work is excellent. We will continue coming here for any car needs, whether they're big or small.

There are two kinds of body shops. The first kind is one that push papers for insurance companies…read more They are not really interest to serve you. They just want to get the maximum from a claim and take their sweet old time. The second kind is the one that would take you in when your neighbor's kid scraped the side of the vehicle and is mortified because his insurance premium is about to go sky high. I brought my vehicle to Paco - he personally takes every order - told him the story and how the poor boy has to work overtime to cover the damage. Paco understood my plight - he has a teenage kid too - and fixed the dented door and side panel for $900. The repair was done in three days. Looks better than new. Jaw dropping quality of work.

Dropped my 2014 Jeep Cherokee off 07/30/2024 due too my vehicle not starting. My vehicle sat at…read moretheir location for two weeks before touched which my appointment was for 7/31. After calling for weeks and getting the run around, my father went up to the 84th L location where the truck was still sitting outside which they had told me it was going to be towed to another location (65th L) where they have been working out of due to storm. The next day they magically contacted me and said my ignition module and ABS module were bad. Not once after they did the diagnostics to determine those modules were bad did they bring up the brake booster, which would've showed when they hooked the vehicle to the computer to determine the modules were bad!. Had a prior diagnostic done from the Jeep dealership which the brake booster did not show up as needing to be replaced, only showed lost communication to a module. Took about two weeks to repair. Paid $2500, when I picked up my vehicle all these lights were on my dash which wasn't on there when I dropped my truck off. Brake light, Airbag, and mile odometer was flashing. They advised when I picked up my vehicle that something was wrong with my brake booster, which is connected to the ABS module they said they had to replace. I requested to see the old modules to ensure they were replaced and they were not provided. Prior to this they told me they were having a hard time programming the ABS module. I still reiterated that the lights on my dash were not there when I towed the vehicle to them. They advised for additional $1200 they can repair the brake booster that they damaged.

AVOID AT ALL COSTS!!! If I could give this a ZERO StarsI would! My husband took in his pickup truck…read morefor a check engine light after paying $240 plus dollars for a $7-$14 Dollar Part (Temperature Sensor) to be put in which i am not a car person at all but that seems a little ridiculous and should of took the advice of the other reviews about taking advantage of people. In which I definitely regret now!! After paying he noticed a huge door gouge on the paint on the drivers door. He called and talked to Paul which was very dismissive and acted like he was the problem never once asking for the truck to be returned so they could take a look at. Only after posting a Review did they at all Care only because they had a bad review, because that affects their business of course. After he wasn't contacted the next day he went into the shop and talked to Paul again, Paul saying that he had to talk to the owner John about resolving the issue which is understandable. After waiting all day for a response he finally got a call from Paul grudgingly saying that they would want the car back to have someone come over and touch up the paint, of course not a body shop but a alignment and wheel shop. He told them that he didn't feel comfortable bring it back to the same people that damaged it and he asked for a actual body shop to do the work of course after explaining that to Paul he said no this is the only way and that's it! They will NOT take care of you! Only grab your money and anything beyond that is not there problem!

I took my car here to fix a minor dent/scrape. The final bill was 30% more than their written…read moreestimate. They blamed the extra cost on recalibration, and said they didn't know how much that costs ahead of time. Giving a low initial quote and then jacking up the price once the work is done is downright shady. I will note that I also got a quote from Dingman's that was slightly higher than Kaizen's quote (though lower than the final bill) that did include a flat cost for recalibration, so apparently they figured it out. It took 5 weeks to get the car into the shop, which is fine (every place is busy these days). Two days after dropping it off, they informed me I'd be without my car for 2 weeks, which seemed like a long time for a simple fix (no spare parts or anything). The day I was supposed to pick it up, I called in to see when it would be ready; only then was I informed it would be a further 2 days. Note they never called me. Between the completely wrong estimate, the long repair time, and the complete lack of communication, I would have assumed this is the first time they've fixed a car. In retrospect I should have asked more questions, but I naively assumed that the shop would be honest and accurate in their communication. Then again if they had been honest, I might have chosen a different shop. The cherry on top was that when I got my car back, they had broken the driver-side seatbelt (it wouldn't retract). They did fix it within a half hour (nice of them), but the employee who gave me my keys told me that the guy who had reassembled the seatbelt just didn't care about doing a good job. I will leave it there without further comment.

I would give zero stars, but I don't think that's possible, they washed the outside of my car, and…read morethey did great body work. I sent my through a Geico insurance claim after a hit and run. The driver fender and driver door was damaged, and the suspension was knocked out of alignment. I have a scratch in my driver side mirror that wasn't there after my car was hit. There was some kind of grease on the mirror and driver side window. There was grease left under the sun visor on the driver side. I had a pretty nice Captain America themed steering wheel cover that is now ruined due to one of the grimy workers smearing grease all over the cover and upon trying to clean it, rubbed off most of the color. The cover is now mostly grease colored. Someone at the shop took everything in the passenger side of the vehicle as well as the back seat of the vehicle, and threw it all into the cargo area of the vehicle. Now tell me, why do you need to get into the back seat while doing body work? I can see the floors were vacuumed, which is great, but who gave you the right to throw everything into the cargo area? I would recommend this shop for great work, but I'm pretty steamed about the rest of what they did. And let me add, I didn't ask for my car to be washed. I'm looking a gift horse in the mouth, but I'm that kind of person.

Thanks to this guy I didn't even have to leave my house . He changed my alternator and the price…read morewas very reasonable. The dealership wanted a stupid amount but I'm so glad I went with Edward , he got it done a fraction of the cost and did it right . He even offers a warranty saying if it's not right he would always return.

I had a family member who recommended this place to get my brakes repaired and I was so happy I…read morelistened to her. Nice guys running this joint and doing the work. I was so happy with the cost and time it took to get my brakes replaced.

I went there twice while in Omaha and both times, they were prompt, kind, and very helpful. I'm not…read moreat all car-savvy and was prepared to pay a mint. The mechanic however explained the issue thoroughly, gave me multiple options, and even recommended that I go with the least expensive. It is a small shop so it's not a quick in and out. I arranged to drop the car off and took an Uber to the Benson strip.

Had a wonderful experience. They showed up quickly fixed my tire and got me back on the road. I…read morehighly recommend.

Called Mr. Mobile Mechanic in a crisis!! The started went out of my truck while picking up work…read moresupplies. Was given a reasonable quote. A mechanic came, replaced my starter and found out a wire was loose and that shorted out the starter. He fixed it so I wouldn't have it happen again. What a blessing it is to have a service like this and the amazing customer service they provided

This place is amazing! Talk about great customer service. I had a flat tire and I barely made it to…read morethis business. When I walked in the guys up front were super friendly and said they could take care of it if I gave them a bit. They were very busy in there and still took the time to take care of me and got me out of there within the hour. They didn't even charge me. Jeff Johnson was great to work with! He was very friendly and down to earth and I could tell they were honest. I over heard them talking with other customers and thoroughly explaining the job and showing them what was wrong with their car. I will definitely be back if I need any work done.

Jeff Johnson worked diligently on my vehicle. I hope he can get me in today! He did a fantastic job…read moreevaluating a problem o was told i had but didn't. Bless him.