I have been a regular customer at this location for a few years. These guys go above and beyond in all categories. They are honest, courteous, timely, reasonable, and professional. I highly recommend them for service, maintenance, and repairs. They always take good care of my car! read more

this brakes plus is amazing!! as a young woman i always feel like i'm taken advantage of at auto repair shops because i don't really know much about cars, but steven and joey were so wonderful and really helped me understand what my car needed and why. i went to another mechanic prior and they quoted me 3x the price what they did for me here. not only that, but they knew i needed my car back and stayed an hour after close to finish up the work on my car. i will never again go anywhere else for my car needs. they are hard working and honest people and i truly appreciate how much they were able to do for me at an affordable price. THANK YOU! read more

Thank you so much Steven, Jermaine, Blake and especially Jason my now mechanic for awesome service. Saved me money on my getting my rear brakes done today after I gotten quotes from two other places which one of them was one of the GMC dealership which quoted me $900 and I ask them were the brakes made of GOLD!!! I have a lead foot and yes I drive my vehicle like a NASCAR driver and I travel a lot. My vehicle got to be ready to perform. So I take to the doctor to get it fix. Jason my military veteran brother thank you for an awesome job on my rear brakes I'm back on the road again lighting it up :) Thank you fellas I will be seeing for the fronts to get done. read more

Went in for an oil change, second time here. It always takes 3hours... Since when does an oil change take that long? 15, 20 minutes tops dudes. Anyways, they told me, along woth the other two people in front of me, that we ALL needed our rear breaks re-done. Likely story that all THREE of us needed the same exact repair! On top of it all, they did not reset my oil light still reads I need an oil change. AND they put a sticker on my car saying I need another oil change in 3,000 miles or March! I got this done January 3-5! 2 months! They must really think customers are idiots. Oil change is 10,000 miles, not 3, 6 months not 2. Won't return. Parhe read more

Brakes Plus - Come back in TWO months!! For another $90 oil change!! We got you covered!!!! - Auto Repair Near Me - Aubrey, Texas

First time customer - this location was amazing. I thought they handled my oil leak issue in a timely manner. They were very friendly and professional. They also addressed my front strut issues. I gave this location a 4 star because I believe the price they quoted me to fix the two front struts is a little high. $2,500+ for a '15 Tahoe. Overall, great job! read more

Took my vehicle to get an alignment. They inspected the car and said I needed new lower control arms and arms on the rear of the vehicle in order to do the alignment. Had the parts changed and took it back, they aligned the vehicle. One of the guys seemed irritated that I paid another place to change out the arms. Drove it home and the wheel was about 30 degrees to the driver side when driving straight, had to take it back to get it adjusted. Not sure if they test drove the vehicle after the alignment. I realize mistakes can happen but driving on 380 with a steering wheel that far off is a little dangerous. read more

These folks are friendly and personable. I've taken both vehicles here a handful of times now and am pleased with their service and price. I have already started calling them my mechanic and plan to keep coming back. read more

Great shop! Guys are very knowledgeable and super friendly. Right to the point and super honest about suggested work and what is a priority and what can wait. Only shop I trust around here! read more

My boyfriend and I spent a whole day replacing upper a arms, hub actuators, etc. We went into Brakes Plus for an alignment. Steven and Joel tried to sell us parts they claimed were necessary for alignment. They quoted us at $340 BEFORE the cost of the alignment. We knew extra parts were not necessary, so we declined services and left. While sitting in the truck, Joel came out to say he was mistaken and the parts were only half what he quoted. So even after my boyfriend made it known that we knew additional parts were not necessary they STILL tried to make the sale. Moral of the story: don't go to Brakes Plus in Aubrey, TX. They'll try and sell you things you don't need. P.S. the parts that were quoted are only $60 at O'Reilly's. read more

Steven, and Justin are awesome. Justin was very helpful with a State inspection, and oil change. Steven also gave me a list of events that needed to be addressed very soon. The staff here is very truthful with the importance of auto maintenance, and will take the time to explain how things work, so that you can understand why certain things happen. I highly recommend this place for anything automotive. read more

Brakes Plus is very reliable and does fantastic work! The manager Stephen is very knowledgeable and provides awesome customer service!

The team at Caliber Collision in Little Elm work with Brakes Plus on a regular and they always do a great job for us! Steve is prompt and efficient when it comes to helping us out. Thanks for everything, Steve and the team at Brakes Plus! read more

My husband had sat for nearly 2 hours at another location before leaving without service despite having an appointment. He came to the Aubrey location and asked if he could get his car looked at seeing as the break wear light was on. The service staff was honest with him in that they couldn't take care of him on the timeline he needed on Saturday. (They were swamped with their grand opening celebration; completely understandable!) He was told to bring it by at 8 am on Monday. Well, here I am at 8 am on Monday and they've been attentive, helpful in explaining what needed to be done on the car, and for a reasonable price. Definitely happy with the service I've gotten today. read more

Highly responsive and professional. I have had 4 oil changes, front and back struts done, front bearings and 4 inspections from this location. Steven has a great bed side manner and is informative. He offers options and let's us make the decisions for ourselves. Hot coffee and IMMENSELY Clean facility. Very quick too. read more

I went here to get my brakes rotors and pads replaced in he front. The first call I spoke with GM, he told me to come in and just see what can be done. I came in and obviously that communication did not go to anywhere else. The guy Joel was gonna charge $400 to do it. I said no thank you and then GM came out and and the number went down to 141. Now as appetitive as I am for the price and them fixing it the haggling for a better price was not a good experience. If that's the case let me talk you down to 0. During inspection he gave explained some other issues and said those issues would be 300. Specifically for fixing my cv axle. Charging 300 I said no went home. Found a 10x better price from another mechanic and on top of that he came to my home. After the gym asked me about it he said why didn't you let us do it. I said you were to expensive. He said we could have worked a number, but as he says that he never fixed the number. I even asked him about it again while he was driving me home and $300 was the number there were going with. DO YOUR RESEARCH WHEN IT COME TO MECHANICS AND ALL. They are ways of doing a lot of these things inexpensively and still get a great job on it. Overall my experience was a 4. They did great, great pricing, great shuttle service and obviously the ability to haggle price just to make sure your car get fixed. I'll def go back but I'm haggling every price they give me and only paying what I want. I'll never pay the price they tell me it is. read more

Worked with Justin on alignment and an oil change. Told him that we were aware of the check engine light but to ignore it as we were planning on selling the car soon. 10 mins before they closed Justin called and TBH I was expecting the standard lecture on how I need to fix every little thing outside of what I brought it in for. To my surprise he don't mention any of the known issues, instead explained that the main issue with the alignment had a very expensive list to get it fully fixed but also said he could get it in working order long enough for me to sell it for the original quote. Got there 20 after close and the car was ready and were still open. Can't express enough how good the service was there. Never been to a more honest auto shop. Will def be my go to for everything they offer. Keep it up!! read more

The Brakes Plus team at this location has restored my trust in the auto repair industry. Brought my car in for an oil change. I was alerted to a pretty significant safety issue with badly warn ball joints and control arms. They talked me through the repair and offered to perform the work if my Ford warranty approved them. I ended up taking the car to Ford and got a run-around to the point I refused to leave my car for repairs. The warranty work was approved for Brakes Plus. They took my car in and got the work done. I assumed that I would need shocks as well, to my surprise they said ""they look good, don't need to be replaced". That's trust. Other shops would have talked me into more needless repairs. Give your business the this Brakes Plus team, they are experts with integrity. read more

I had been needing Struts and Shocks on my 2012 Hyundai for a few months and had been completely dreading getting it fixed because I've had pretty bad experiences in the area. I had called a few places for quotes and time estimates, to get 'just bring it in and we'll take a look at it' understanding that I can't an exact quote without them looking at my actual car- one place refused to give me any quote for parts or service over phone. I was told my car was "too new" to be needing such services at other places. When I came to Brakes Plus, I was treated with respect and courtesy. I got in 45 minutes before they closed because I couldn't get off of work any earlier and they looked at the car, said I was right and gave me a quote and even offered payment options within 30 mins. They even offered to drive me home and pick me up as a part of their regular service. Being I came right before closing and it was rush hour I had them drop me off at the closest Walmart and waited for my ride, but they took me after they had closed so they could work on it first thing the next day. I scheduled service for the next day and everything went great. I don't know much about the payment options because I paid outright, but it was nice they have those options. My car rides great now and I have a lifetime warranty on my parts and 6 months/6,000 mile on labor. Will definitely come here again. read more

I just got a wheel alignment done here and I am 100% satisfied. They use the latest hunter alignment machines which are the best which does 4 wheel and thrust alignment. My steering wheel was misaligned off center and has been that way since my last set of tires where I had another shop do the alignment and they couldn't straighten the wheel for some reason. I am generally very tentative with chain shops like this. However, it was my first time at a brakes plus and if others are like this one I would go. The guys currently working there are good. Quick, no BS, get the job done right. I will return for an oil change. read more

Fantastic customer service and friendliest staff!Steven and Jack have a great thing going here. They explained everything clearly, saved me money with warranties and discounts where applicable, shuttled me to/from home while repairs were made and reviewed the test results & billing. Every car maintenance & repair experience should be so easy & enjoyable! I have complete confidence & respect for these gentlemen and their guys in the shop. I'll definitely be back. Thanks guys! read more

My husband brought his car in to have the alignment fixed. The technician looked over the car and then told him that it wouldn't be possible to fix the alignment unless they also replaced the shocks and struts. He quoted us $1200. We decided to get a second opinion before committing to that price. We took the car to another mechanic who, upon inspection, said the shocks and struts were in great condition and didn't need to be replaced. We left with the alignment done for under $100. While the staff here was very friendly, I'm quite disappointed in the amount of money we were quoted for unnecessary service. read more

I tried this place out to avoid having to go to Kwik Kar or JJ Rush. They were awesome and honest! They even had a shuttle to take me home and pick me back up. It doesn't get much easier than that. I'll be coming back! read more

Justin was friendly and the service was quick. I appreciated his honesty about my car diagnosis.