Thanks for your team at Oracle and Magee!!! I had a low tire…read morewhen heading out of town last week. The guy's got me in and resolved it so fast. I realized I didn't have the "Road Hazard" on my tires but the team took care of me. Thank you!!!

very bad customer service!!! I spent an hour and a half at…read morethis location trying to fix a slow leak in my tire and I woke up this morning with a flat tire. I didn't know I double check somebody else's work and I don't even work there

I chose to take my car to Borst Automotive because of the excellent service I received last year…read more Unfortunately, that level of service has completely disappeared. The little touches that made them stand out are gone. They no longer provide a complimentary car wash after service, they let go of the driver who used to take customers home, and none of the management team that was there last year is still there. The entire atmosphere of the shop has changed, and not for the better. I explained to Fernando, the general manager, that my vehicle had mostly been sitting in my garage since July and that I wanted a routine service along with an inspection of a specific issue I had asked them to evaluate. Instead, I was sent an estimate for nearly $5,700 that didn't even address the repairs I specifically brought the car in for. Several items were marked as "critical," and the estimate instructed me to call with any questions. When I called to review the estimate, Fernando immediately responded, "Didn't you get the report I sent?" I explained that I had, but I'm not a mechanic and wanted someone to explain what the findings actually meant. He told me I needed both my front and rear suspension replaced because of the control arms. However, when I pointed out that the inspection report only said the manufacturer recommended the rear suspension and didn't identify it as a problem, he suddenly backed off and said it wasn't necessary at this time. The conversation became increasingly frustrating. His tone was pushy, dismissive, and argumentative. He accused me of having the vehicle serviced somewhere else in November and implied I hadn't maintained it properly. I explained that the car had been sitting in my garage from July until March and that the only reason it was seen elsewhere was because the battery died and needed to be replaced. He then insisted that I had been driving the car extensively because it had accumulated 2,000 miles. I had to explain that those 2,000 miles were driven over an entire year, which is actually very low mileage. At that point, I realized I was arguing with the person inspecting my car about facts that he could easily verify from the service records. That was enough for me. I sent the inspection report and estimate to a trusted friend who is an experienced mechanic in another state. He immediately told me that the quoted prices were roughly double what they should be and advised me not to have the work done there. I have since found another mechanic who treated me with respect, took the time to explain what my car actually needs and quoted much more reasonable prices.

I took my car for an oil leak that turned into a nightmare of excuses and charges as to why they…read morecouldn't fixed the oil leak, they took months, week after week adding more charges because they couldn't fix it. In the process, they left their tools under the hud , oil still leaking. Took it back, supposedly fixed, got home oil still leaking. Took it back they broke cooling lines because they had problems put it back together but I got charged for the damage they caused, otherwise they wouldn't warranty the job , so I pay for. took home, next morning still leaking oil and now is also leaking coolant. Took it back they claim it was a different gasket seal ( 3er gasket now) and the cooling line that was leaking was a little loose. got Fixed. drove home and all my power windows started going up and down nonstop. The speedometer going up and down from 20-70 and greats panel displaying automatic shifting from Park to Drive to Reverse. Didn't even make home, we just took back. Now they refuse to honor their warranty or their own diagnostic which are not free. Just about $3000.00 Months without vehicle oil still leaking Coolant leaks now My speedometer is not functioning properly No warranty, no ethics, no responsibility They just lost a 10+ yrs customer

Thanks to Tucson's pothole riddled roads, I was in need of a wheel balance and alignment. I have…read morenever been to any of the Jack Furrier stores but chose the Valencia shop due to its proximity to my work. I stopped in to have the wheel balanced. John, the manager, called me out to the shop to show me that my wheel was bent. He said there was no point in an alignment check until the wheel was replaced. Unfortunately, it was a factory wheel so I was going to get gouged from the dealer. John refused to accept payment for the balance because the problem wasn't fixed. A couple days later I stopped back in with a new wheel in the box. John had his guy's mount my old tire on the new wheel, balance it, and then do an alignment on it. (I won't tell you the price I paid because I don't want to establish a precedent, but I can say I've spent more on dinner for my family). I tried coaxing John into charging me more but he responded only by saying, "Just buy your tires from us." Well, that's an easy one for me when that time comes! Great people, great service, great deal!

I took my vehicle in for an oil change before a long drive out of state and received excellent…read morecustomer service at a great price! I will be returning for all future services needed for my vehicle. Thank you again Jack Furrier Tire & Auto Care! And Happy Thanksgiving Day!

I made an appointment for 3:30. I was on time. Just an oil change. No big deal. I'm ok with the…read moreprice. I put the window covers up EVERYTIME I get out of my car, so it's bearable to get back into it. BTW it's 110 degrees outside rn. The time on my reciept says 4:53. SO MY QUESTION IS, WHY SHOULD I BOTHER MAKING AN APPOINTMENT IF IT'S GOING TO BE AN HOUR AND A HALF FOR A SIMPLE OIL CHANGE? Next question, IF THEY'RE GONNA TAKE AN HOUR AND A HALF TO DO A SIMPLE OIL CHANGE , WHY CAN'T THEY TAKE HALF A MINUTE TO PUT THE F****** SHADES BACK IN THE WINDOW? IT'S NOT LIKE IT'S THAT HARD TO DO. YOU CAN'T TELL ME THAT THEY'RE SO INEPT THAT THEY CAN'T PUT THE SHADES, THAT THEY TOOK OUT OF THE WINDOW, BACK INTO THE WINDOW, IF THEY CAN CHANGE MY OIL. I WAS NOT LOOKING FORWARD TO BURNING MY HANDS WHEN I GOT BACK INTO MY CAR! So they're not going to be as careful with my car as I am, and they don't care that I took time out of my day to come to their shop. I think i'm kind of insulted. The breakdown on my bill says that out of my ninety seven dollars , twenty five of that was labor. You know , just for the principal of it , I think maybe I should get five bucks off for how long it took and another five bucks for not putting the shades back in the window. I know that anytime I have used someone else's car, I give it back in the same condition that I got it in , because that's how they like their car. I'm so glad that I'm not expect it to leave a tip! So yes, they did the job they were supposed to do. Customer service SUCKS! Maybe that should be put on their parts order form. For a hundred dollars, I can find somewhere else to go for my future oil changes. And trying to find their location for this review, i found a $20 COUPON That they didn't mention!

One word for this business and it's SHISTERS I took my truck to this place to add AC coolant and…read morethey charge me for the service with dye, the next day it came out so they said I needed a AC line have it fixed and I'll put add the coolant back in he said 2 weeks later I came back and then he said No they wanted to fix the problem he said and I left I don't recommend them run I believe they busted my line on purpose to try to get more money.

My car had some issues when I was on my way to work…read more While I was scrambling to fix my car dead in the middle of the street. A really nice man came up and offered to help. This guy was wearing a mechanic's shirt with the tag "All Makes and Model Auto Repair" He quickly diagnosed and fixed the issue. This was the kindest thing anyone has done for me in a long time. Car not having the same issues anymore. I think his name was John. Thank you again, this place has very knowledgeable and helpful people.

Customer service was horrible. Guy in the front desk was being rude and aggressive. Car service was…read morepretty good.

Called last minute to get oil change Sean said to come in. Currently sitting in waiting room…read morewaiting for my car! Awesome very friendly and fast service!

Called the day prior to ask if I could make an appt for next day (Sat) for two new tires to replace…read moremine. Had two other new tires added a couple months ago. Verily easy to schedule on phone and went in next day. Greeted by Sean as I entered Sat- and just the nicest person to visit with as he got all set for me. My appt was at noon and although al the service itself was a tad delayed, it worked out well for me. I had a really nice waiting room with coffee choices and water available to get if wanted. TV in there but not on and truly all I need is phone to get things done. When appt was complete, I was already in lobby and Sean let me know only one tire guy there due to call outs and explained why it stretched a bit. It was fine, I understand and then as checking out, we chatted and spoke about the awesome rural places we both reside. He spoke of his family and way of life and that few minutes just made it so much more pleasant to get this necessity completed. I had seen great reviews on this BrakeMax - and when needed, it is where I will continue to go because of the service and value (same price as my rural places- which is great too!) I received. Thank you !

We are visiting from out of state. My engine began revving erratically. I did a quick search for…read morenearby auto repair and found Griffith Automotive. They were able to diagnose the emissions system problem, repair it, and get us back on the road in under 2 hours. The bill was very reasonable and their waiting room was comfortable. If I were a Tucson resident, this would be my "go-to" auto repair shop.

Went in for a fuel system code and they fixed it pronto. I was thinking it would be a horrible…read morebill as the Jeep dealership warned me but they were wrong. I'm so happy with significantly less cost for an injector replacement. I went here because of an ad on the radio. Now I am looking at the reviews and there is no way these are legit. Sadly, the lefties in this town will try and destroy a business because of politics and judge someone on race and politics. As it turns out, I had been a loyal customer of a previous shop they ran almost 20 years ago and loved that one too. I did my research back then too! Shame on those who write reviews to hurt a good business!

Service is exceptional! Came across this place when a colleague of mine recommended them when I…read morefirst got my Camry. They are my go to place for all or my oil changes and scheduled maintenance checks. The staff is super friendly! Always upbeat and all smiles! You can call them or book online for services. They are super accommodating with your schedule. If you choose to drop off your car, they have a shuttle service to drop you off and pick you up when your car is ready. I normally schedule to wait and get my oil changed. They're quick and efficient and get you going fast so I never mind the wait. They will also rotate your tires for you, if you want, with your oil change. And there's also been times where they'll do a quick maintenance check with my oil change when I tell them I'm going on a long distance trip! They honestly treat you like family. This is why I'll keeping coming back. Thank you Klipper!

Completely ripped me off. They said it was my clutch when it was my transmission all along. And…read moreafter $2000 repairs then I had to get the transmission replaced, but while they were messing with the clutch, they stripped out the bolt the connects my rear differential with the driveshaft. It cost me $4300 to replace the rear differential These people are complete trash.