I hired Kevin at Carlsbad Mobile Mechanic to diagnose an issue with my vehicle, at which point he…read moreadvised and recommended a radiator replacement. Before approving the work, I specifically asked in writing whether the parts being used were Nissan OEM or aftermarket. I received a direct response stating: "These are OEM parts." Based on that written confirmation, I agreed to move forward with the repair and payment. After the work was completed, I began experiencing serious issues with my vehicle, including stalling to the point where it was no longer safely drivable. Due to these failures, I had to take my vehicle to Nissan for further inspection. During that inspection, it became clear that the radiator installed was not OEM. Nissan also confirmed that OEM radiators would not present the way this one did, including the absence of proper identification. In addition, the coolant/transmission lines had been modified using generic hoses and clamps--something that would not be necessary with an OEM radiator, which is designed to use factory quick-connect fittings. These findings directly contradict what was promised to me in writing prior to the repair. As a direct result of the improper parts and installation, my vehicle sustained significant damage totaling over $15,000 and became unreliable and unsafe to drive, requiring additional time, expense, and inconvenience to address. When I attempted to resolve the situation, I requested receipts and documentation showing where the parts were purchased. These were not provided. In California, automotive repair providers are required to provide documentation and itemization of parts upon request, including itemized invoices and parts information, yet Kevin failed to do so. Instead, I was told that I was a "nightmare" customer and that I was "giving him a headache." He also attempted to shift blame by suggesting the damage must have been caused by a collision or another shop, despite the timeline and circumstances clearly tied to his work. Since then, my attempts to follow up have been ignored. At no point was I informed of any substitution, nor was I given the opportunity to approve the use of non-OEM parts. The use of OEM components was a key factor in my decision to proceed. When a mechanic diagnoses a repair, recommends replacement, and explicitly confirms OEM parts in writing, there is a clear expectation that those terms will be honored. That did not happen here. I strongly recommend that anyone considering working with Kevin at Carlsbad Mobile Mechanic verify all parts being installed, request documentation, and thoroughly inspect the work before accepting completion.

My mechanic ghosted me so I was looking for a mechanic ASAP through yelp, and he was one of the…read morefirst people to reply to me, and I was pleasantly surprised that he was Mobile. He came on time and did the repairs. I hired him again and he came on time, did the repairs (oil leak and 2 censors) and was done within an hour and a half and solved all the issues that I've had ongoing with my car. If I would've taken it to a shop it would have been sitting there all day. FYI I have a hybrid and not every one can work on this type of car. Definitely using again.

We had the pleasure of dealing with Michael and when I say pleasure, I mean that in the utmost…read moresarcasm I can muster. Let's just say I've seen more personality from a brick wall and the brick wall would be less rude. It all started when we had a car park in our driveway illegally. We called to have the car towed and when Michael got there, the fun started. He started the conversation out by not even acknowledging my greeting and handed me a paper to fill out and said where to fill. Once that was taken care of, he asked for my ID, which was fine, but he then started having a fit when he was verifying my info on the paper. He's issue was with my phone number having an LA area code. He kept going over that he wouldn't tow the car if the info wasn't correct and that the number couldn't be mine because it's from LA. I tried to explain that the number was a good number to reach me and I even gave a work number that's an OC number. He then said that he was done and wouldn't tow the car. Long story short, he left and we worked with a company called S&K Towing. Far better experience to say the least.

They came out to pick up my car through AAA as they are an authorized agent. I made arrangments…read morewith AAA so i did not have to be with the car at the pick up point. When the guy for the towing arrived he was very rude and would not pick up the car and just got in his truck and left , saying it was not their policy to pick up cars without the owner being present. If it was OK with AAA and had been arranged then why would they accept the tow and waste my time and theirs as well?? They had to pay that driver and the gas in their tow truck to get nothing in return!! Go figure. All they needed to do was communicate with people and this would have worked out for all parties. In all, why accept the tow if your not going to follow the rules set by AAA.

Excellent experience with Khalid. Provided prompt, professional, personable and thorough service…read morefor a AAA call for low tires and battery. I highly recommend Khalid and would request him personally for future assistance.

Terrible experience at this tow yard. After our car was totaled in a collision with a semi-truck,…read morewe came to pick up our belongings. My 8-month pregnant wife, injured in the crash, was struggling to walk and had to sit down. No staff at the front, gate left open by a tow truck--so I briefly drove in to pick her up. The owner immediately started yelling, "Who told you you could drive in my yard?" My wife explained she was pregnant and in pain, but he talked over her, saying he "understood" but it was a "big no-no" and we had to leave. Zero compassion for a pregnant woman in distress. Hostile and rude. Avoid this place at all costs.

Darwin one of NK Towing's Technicians drove over to the Chevron Gas Station where my car was…read morelocated and he assisted me because I was locked out of my car on Friday night. Darwin was very personable, knowledgeable and experienced in being able to retrieve my car keys for me within a 15 minutes time frame. I received fast service during this Lock Out Service from Darwin that was provided to me by my Triple AAA Membership. I am going on my 5th year now because I renewed my Triple AAA Membership in April, 2024. Triple AAA is a great company and Triple AAA was recommended to me by my former mechanic and the owner of Niko's Automotive Shop. Niko has given me excellent advice about signing up with this Triple AAA Membership Organization because he really cares about my welfare.

They have a contract with AAA. But they don't provide assistance to their customers. I've called…read morefor service and they always send these people. The girl that answers the phone is RUDE & Unprofessional I requested that AAA remove them from service. ASAP. I'll keep pushing to have them always send another company.

Called R&D for a dead 12V car battery. Dominic responded quickly, testing then replacing the dead…read morebattery. R&D was professional and efficient, at a reasonable price.

Dominic was friendly and efficient. What more could you ask for when stranded on the side of the…read moreroad with a flat tire. Highly recommend his services.

If you need any services from an oil change to comprehensive car repairs like spark plugs and…read moreignition coils, you are in GOOD hands with Ricardo! He's incredibly professional, prioritizing QUALITY over quantity every time. Ricardo uses high-end tools and offers exceptional customer service. Not only did he fix my car flawlessly, but he also took the time to address other concerns I had without any additional charge. His attention to detail and willingness to go the extra mile set him apart from other mechanics. Ricardo's expertise and dedication provide tremendous value, saving you both time and money. His mobile service means you get top-notch repairs right at your doorstep, eliminating the hassle of going to a shop. Ricardo is, without a doubt, the best mobile mechanic in San Diego. Highly recommend!

Absolutely awesome! Had my brakes changed within 40 minutes and made sure everything was good. I…read morehighly recommend this company to anyone who needs house calls for their car! 100/10

Alkhalifa road side assistance was excellent. Prompt, efficient, knowledgeable, and prof sooner…read morefrom beginning to end. They handled everything and could answer any questions that I had pertaining to my recent car trouble.

Prompt and helpful. There was a bit of a delay but given…read morethe situation it was great to feel they were on my side.

Absolutely the BEST !! Oscar was on time, very polite and fast!! He towed our 34 ft. Motor home…read morewith no problems, other tow company's asked me so may questions about the motorhome, Oscar said yes be there in an hour and he was spot on.. I have told everyone to call Oscar for any towing or Roadside assistance....BEST price ever spent for towing a motorhome... 5 STAR..... Rating... Thank you Oscar.... Very fair in pricing.

We needed our car towed from Escondido to Temecula. Most towing companies we called charged a…read morepickup fee and an additional rate per mile. Thankfully, those companies didn't work out because as soon as I called Oscar Towing, I was given a flat rate up front. We had the pleasure of working with Jose, who set a time and was there as soon as possible. He communicated with me the entire trip so there was no guess work. Thank you, Jose! We appreciate the last-minute request and how you went above and beyond to ensure our car was delivered so quickly. Will definitely recommend Oscar Towing to friends and family and use in the future.

My husband and I have used Alpha a handful of times. Great service with friendly dispatchers and…read moredrivers. Very reasonably priced. Hopefully we won't need another tow... but we know who to call again if we do!!

These folks are amazing!!! Local San Clemente people, and a Veteran. Love them, highly recommend…read morethese guys. If you need a move in a pinch cuz you're stuck or in my case moving your classic car. They take every measure to ensure your vehicle is move safely and efficiently. Thank you so much, y'all Rock!!!

reliable and fair! 5 stars!!!! thank you rts towing!!! these guys saved the day and got us back on…read morethe road.

The driver showed up on time and not only got the car open, he got it started due to a dead…read morebattery. Great price, too - beat other estimates by $40 to $80.