Came to break masters to get an alignment done..quick service and very good customer service..easy place to get your work done

I came here to get my brake pads changed a few months ago, got my oil changed while I was at it and I won't go anywhere else from now on. These guys are awesome. Good prices, super friendly, clean lobby and they get it done quickly. Make an appointment and come see them! read more

Had to make sure that we were on the same page about the 'full' inspection & repairs...but in the long run they took care of me. Thanks for the oil top off too. read more

Sigh, I went to this placed based on the reviews. I really should have had the mechanic I trust work on my brakes but he is not open on the weekends. There is a bulletin that my Hyundai Genesis requires factory OEM brakes according to my mechanic. They chose not to look up or ignore what Hyundai recommends. The brakes that are used in their "Lifetime Brakes" are cheap. You can see the physical difference. They started squealing about a week after install. I took it back and it back they said they had to resurface my rotors and did it for free. Another week later the same thing. My mechanic said they could resurface it back the noise would probably come back, it was best to buy OEM brakes. I'm not going to Brake Masters a 3rd time. I already gave them a chance to make it right and they chose to ignore what the manufacture recommends. read more

Went in to get my oil changed. They also threw in a free inspection to see if anything else needed attention. First off the quoted time of an hour was much more like 45 minutes and second they said my car didn't need anything. Most places I go to always try to tack on extra fees for other services, so it was nice not to be put in that situation. And as an added bonus, the guy up front (can't remember his name) told me a great place to get food in Ventura! (Btw everyone go try Rice by Mama) Anyways, very good service and they were very efficient. I'll definitely go back. read more

Great Customer Service from Trevor, descent pricing for all they did. Quick & efficient service, all these things made me a very happy customer!!! I will come back to Brake Masters for all my brake needs. read more

Trevor is the best! I came into his shop late in the day on Friday, with serious grinding, growling sounds coming from my brakes. Trevor had my car inspected, and repaired with OEM parts in a span of less than 2 hours. Trevor gave me a great price and, lifetime guarantee. Many thanks to Trevor and his team for helping me on such short notice! read more

For my first time using their service I was very impressed. There was more work needed than I had anticipated or budgeted for but the manager worked with me to get it to a price I was happy with. They were quick and professional and I would highly recommend their service over others. I will be a repeat customer. read more

Friendly, yes, helpful, yes. Pulled the check engine codes twice, no charge. Decided to pay to have it diagnosed so I can get it to pass smog. 4 hours later they tell me its probably @$$&%# sensor. I bought a new one, replaced it myself. Today the check engine light came on again. I have to take it back tomorrow for another diagnostics. Am I going to have to pay for it again? I'll let you know tomorrow. Still have an electrical problem. They tried again to figure it out, to no avail, but I really can't blame them. The car passed emissions with flying colors. Even with the sensor problems. Toyota makes excellent engines and 200K miles is barely broken in. Doesn't smoke or burn oil, and purrs like the day it came out of the factory. So I am changing my review to 4 stars. Honestly, nobody but Mercedes and Rolls Royce gets 5 stars, but I can't afford them. Regrettably I have to take the car to Asian Auto Tech to get the electrical problem fixed. I'll give my review of them later. But for everything else, I'll be bringing it back to Brake Masters. read more

Quick, thorough and accommodating. The team here had me in and out in no time. I will definitely be back! Trevor was a great help!

Today is my 3rd visit to brake masters and to tell you the truth it's great, the establishment is welcoming and understanding they don't make you feel uncomfortable for not being able to purchase service on anything they notice in your vehicle that requires attention. They simply tell you no problem at all we hope to see you soon to resolve the issue. I've been to places where they make you feel like a cheapskate for not fixing the issue right then and there NO these guys are not like that. I've gotten 2 oil changes and not a single flaw in my vehicle. I guess you can say I trust these guys and will remain a loyal customer. read more

They are so atune to your needs. They replaced my front brakes and fixed my rear brake light. I was referred by American Tires for alignment a while back and returned to do the brakes. What a great place, they are friendly and supportive and ready to evaluate your car. Great job!! read more

Trevor provided me fast and friendly service when I needed an oil change last minute. He quickly found an appointment for me the same day and ensured that I would be taken care of. Excellent service to a new customer like this is how you keep a good reputation, and that customer. read more

everytime i come here (usually for an oil change) they are willing to take me right away, and Trevor at the desk ALWAYS is respectful and has excellent customer service skills! i came for an oil change and i didn't need the oil filter changed but they already changed it out before i said something to them- and he told me he would give it to me for free! the service you get here truly is above and beyond !!! 5/5 stars! read more

Employees are very nice. That was the good part. I have had a variety of services done there, but this last quote for work turned out to be a false quote for work not needed in the amount of $1400. All I needed was a wheel tire alignment and not full strut replacement on all tires. After a second opinion, the full shop said that brake masters should stick to brakes and not quote work that they incorrectly diagnose. Not sure if it was intentional, but I will not be back. I suggest getting a second opinion if they quote you for any work outside of brakes. read more

We've been bringing our cars here for the last 3 years and every time I am impressed by their customer service! I can always count on them to squeeze me in for an appointment if something comes up with one of our cars. I would highly recommend for quality service and friendly staff. I brought my car here after the Ford dealership was going to charge me $800 for several things that they said I needed urgently and when I asked the Brake Master mechanics they said I didn't need half of the things the dealership was trying to get me get done on my car. They saved me $600!! Thanks again for you quality service read more

Great experience with brake masters, they took my car in and started working on it right away. The price was fair and was a lot more reasonable than the price Audi gave me. Thanks again ! read more

Brake Masters - Car - Auto Repair Near Me - Ventura, California

Wow! these guys are Pros. My brakes were making weird sounds and every place I went to came up with nothing. Eric and his team at Brake Masters took their time, I'm not sure what they did to my brakes but I feel much safer now and without annoying sounds whatsoever. I Will definitely visit them again for my oil change next month.... read more

Went this morning to have my front brakes and rotors replaced at Ventura shop. After a not so happy experience last year I decided to try again. Eric (general mgr) was very concerned about my past experience and was generous in wanting me to give them a chance to make it right. Travis was very professional and even showed me the warped rotors they took off which were resurfaced 2 wks ago at different shop ( not going to mention any names) because this one I am happy with .I definitely can tell the difference and no vibration or squeaking anymore. They restored my faith in that they did a good job and that I will be safe on the roads. Thank you so much Eric and Travis. See you next time for back brakes. read more

Highly recommended this place. These guys are very personable and always do a great job. Fast, friendly, they don't rip you off and they are easy to deal with. You'll be in good hands. My car likes them. read more

I was so pleased with the service that I received recently. Gabriel, the manager, told me that I could come in an hour before closing so they could inspect the car. Gabriel showed me the damage that was on my car, which another shop told me about. They stayed after hours while the part I needed was being sent from another location. Most places would have told me I would have to come back to fix the car. When the part arrived, Gabriel said that it wasn't a complete part so Gabriel and service guy Gino stayed until my car was safe to drive. Gabriel ordered a new complete part, I brought my car back the next morning, and my car was put in right away. Such awesome service, I will definitely be back!! Thanks BrakeMasters Ventura! read more

Thank you for your very kind answer. I researched it on the internet and you're right, the inability to adjust the camber is a Honda design problem. I'm sorry, I thought you were BSing me but it turns out you were right and I was wrong. There are numerous complaints about it online. I'm glad you wrote such a gracious response to my complaint that it prompted me to research further. I apologize that I didn't believe you. Thank you! read more

Wow! You guys rock. I was in town at the time and needed my brakes checked. In and out in no time. Thank you for your exceptional service. read more

Michael is awesome! Fast, efficient and fair! Feel very comfortable recommending these guys for all your braking needs!

Trevor and the guys are just great. Got back from a long trip and wanted to make sure the car was good to go. They took it apart and inspected everything. I swear the car runs better now. They didn't charge me anything. Said it was just an inspection. I take my car and truck there for everything. If the guys can't do the work Trevor will find a shop for you. Can't say enough about the guys. read more

Came in for 4 brakes and rotors they said back brakes are good to go. Saved me 300 bucks right off the bat. You can't ask for more from a mechanic then honesty. I would go back here again and suggest it to others read more

Needed one break pad replaced. Called around I other places no one was willing to work with me. Called here Eric answered immediately and said they could help out. Came in they took care of me right away. Waiting room was real clean and nice. Work was done quickly and professionally. Will be back read more

Brake Masters - Auto Repair Near Me - Ventura, California

This brake masters location is always friendly and helpful. The service level is high waiting room is comfortable and their services are cost-effective and quick. Thanks! read more

These guys got me in same day and were so friendly through the entire experience! Highly recommend using them. I'll be a frequent customer.

Great place for an oil change. Call and ask for Trevor. They are not busy right now.

I went here after getting tires at America's Tire on Telephone, which they suggested for an alignment. I'm so glad they did!!! Eric was professional, caring, nice, I could go on and on. They found a problem in my car. They actually showed it to me, gave me the price of the part and labor. No pressure to get it done there, nothing; just honestly. I am older and don't know much about cars it would have been easy to 'dupe' me. I so appreciate businesses like this. I'd give it 100 stars if I could!!! Although I didn't get done there, I was still treated kindly and I will definitely recommend this place and come back. read more

came in on a saturday for an oil change (they had no problem with me utilizing my own oil) & they took me in & it only took 35 mins of my time! #Winning read more

Brake Masters - Came in on a saturday and they took care of me within 30 mins! #Winning - Auto Repair Near Me - Ventura, California

I called and spoke to Eric in regards to having some work done on my car. He advised to me to go ahead and bring it in. I showed up and was warmly greeted. They took a look at my car and quoted me on what needed to be replaced. Super affordable and quick service. He also ask that I bring the car back in as the check engine light had come on. I brought it back in yesterday and was told if they could take a look at it over night, Eric said they'd have to check a couple of things but that he definitely didn't want to give up on trying to figure out the problem. I called just now, car is ready there was a few things they cleaned and did a little maintenance on it and its ready to go!! I HIGHLY recommend this place. Fast, Affordable, Friendly and very Honest service!! Go here! read more

Excellent job. All brakes and rotors, plus transmission service. Busy shop come early. Great waiting room. Very clean facility. Eric and Trevor run a superb operation. Fair prices. read more

As a female, that knows absolutely nothing about car maintenance I'm always weary as to where I go. Brake masters is exactly what they rep, an honest brake since 1983. Their staff is friendly and communicates effectively to what needs to be done to your vehicle. The waiting room is always clean and as a mother, bringing your child is no problem, they have a "toy section" that will keep the occupied. Brake masters is the place to go, you won't regret it! read more

Brake Masters - Happy kid, happy Mom - Auto Repair Near Me - Ventura, California

I get all of my services here- there's not pressure, things are always explained clearly and easy to understand, I'm always presented with the best options for my car and riving needs based on my personal driving habits and car use. I'v'e been here now for 7 services from basic alignment to major car services and repairs- it's always a pleasure! read more

Trevor went above and beyond to help me get my car fixed, he has amazing customer service, and as I was sitting in the waiting room, I couldn't believe the service everyone received- absolutely above and beyond, this guy really knows what he is doing, and cares! Highly recommend this place to take your car and get serviced! read more

Been coming here for years, always fantastic service; quick and efficient. Highly recommended.

I don't normally give yelp reviews, but when I do, it's because of price, value and costomer service. I had a break problem for my 2004 Prius, I thought it was the break pads or the router... to my surprise Eric told me it was actually the break calipers and the fluid was liking, it neded to be replaced! They did an excellent job and in a timely fashon. I recommend Brake Masters for your automobile needs! read more

Brakes went out on the 101 freeway. Was able to roll off the freeway into a parking lot. AAA picked us up. And recommend Brake Masters 100% ! I'm so glad they did! From Las Vegas. So we don't know any where to go. They are so helpful! Explained everything that is wrong and what needs to be done. Able to get our SUV fixed and ready to head home safely. THANK YOU!! read more