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    Brake Masters

    3.3 (293 reviews)
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    Services - Brake Masters

    Auto brake repair

    Auto engine repair

    Brake Masters Photos

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    I went to Brake Masters for a routine oil change this week, and what should have been a simple visit turned into a very concerning experience. After the service, I was told I needed multiple additional repairs: a coolant change, an alignment, and replacement of both front lower control arms due to "cracking." This immediately raised red flags. My last alignment was perfect, and I've driven less than 4,000 miles since then. While I understand my car is 10.5 years old, it only has 66,400 miles, so I decided to get a second opinion before agreeing to anything. At another shop, not only did they take photos, but they invited me into the service area to personally inspect my car. They clearly showed me that there were no issues with either of the front control arms. Concerned, I called Brake Masters to address the discrepancy. The person who identified herself as the manager, Michelle, insisted their diagnosis and photos were correct--even after I explained that I had personally seen my car and confirmed there was no problem. What made this even more troubling was that she claimed to be "looking at my photos" before I had even identified myself on the phone. That raises serious questions about their process and credibility. To make matters worse, the conversation ended with her hanging up on me, which is completely unprofessional and unacceptable. Based on this experience, I strongly question the integrity of their inspections and recommendations. I would advise others to always seek a second opinion before approving any major repairs here. And today I took the car to Subaru dealer to have the CVT oil drain and refill. They told me my car was in excellent condition. So now, not only I have one mechanic stating my car is ok but too from different companies.

    Waiting for my oil change
    Jacob T.

    Came to get my oil changed. Got my oil changed and a new air filter for less than $60! Brian assisted me and he was super helpful and polite. Thank for the superior customer service Brian! I've gotten my oil changed here since 2020. Solid place and the people are knowledgeable and kind.

    This is recently purchased Brake Masters caliper

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    2 years ago

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    8 months ago

    Business owner information

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    Timothy H.

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    1 year ago

    Sat here for over 2 hrs and yet had to remind the guy behind the counter who was a bit rude. I'm never coming back

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    1 year ago

    Customer service is horrible. Very argumentative and 4 hours to see my car after they failed to fix the first time

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    2 years ago

    Five stars for the best service ever from Amilia and her team! Always get me taken care of no matter the problem!

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    Page 1 of 8

    Ask the Community - Brake Masters

    Review Highlights - Brake Masters

    Amilia showed me the shoes were both cracked all the way through and needed all the little parts replaced.

    Mentioned in 10 reviews

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    America's Tire

    America's Tire

    4.4
    (449 reviews)

    Glad we finally got in the know about America's Tire. We'd heard people rave about them for years,…read moreand after finally reaching our limit with Costco's tire center, we decided to make the switch. We haven't looked back since. One of the unexpected perks has been their complimentary Air Check service. Customers can simply pull right in, and an associate will check and top off the tire pressure if needed. Even though this isn't our "home" location, I happened to be nearby and stopped in. Catherine greeted me with a smile and graciously got my tires aired up and back to the proper pressure in just a few minutes. It's little conveniences like this, paired with genuinely friendly service, that keep us coming back. Thanks, Catherine, for making an ordinary errand such an easy and pleasant experience!

    I would not recommend America's Tire after this experience. I brought in my company service vehicle…read morefor a simple tire patch, and the entire visit felt like an attempt to pressure us into buying four new tires. At first, I was told the tires were at 4/32 and that replacing all four was recommended. Since it is a company vehicle, I told them to contact my employer for approval. My company decided to wait until replacement tires could be ordered and shipped. After we declined the immediate replacement, their story suddenly changed. They came back and claimed the tires were actually at 3/32, said the vehicle was unsafe to drive, and refused to patch the tire because of "liability." They then told us that all four tires would need to be replaced before they would perform the patch. The inconsistent measurements and sudden change in their position made this feel dishonest and completely sales-driven. If the tires were truly unsafe, that should have been clearly stated from the beginning--not after we declined to purchase four new tires. I came in for a patch and left feeling like they were using the situation to force an unnecessary sale. I would not trust this location's recommendations or measurements.

    America's Tire

    America's Tire

    4.4
    (457 reviews)

    1) Making an appointment online was so easy. 2) The store was busy when I got there, several people…read morein line, but once I got up to the front and got checked in, I was out in less than an hour. 3) My tire had a nail in it, and they were able to patch it. So my cost was $0. This company is a true asset to the community, providing services for free. That is a rare find these days, but their aim is to keep us all safe on the road, and that is admirable. If I need tires in the future, I would given them my business based on their business model.

    We purchased a new set of Goodyear tires here shortly before the new year and unfortunately started…read moreexperiencing pretty severe shaking at highway speeds, not long afterward. Over the next six months, we went back and forth trying to troubleshoot between America's Tire and two different Tesla service centers, all while dealing with a car that shook pretty violently at freeway speed. When we finally brought it back again (after the first inquiry post-install), the team took another look and discovered that the foam lining (the sound dampening foam designed to reduce road noise) had come loose inside of all four tires! They removed the foam and the difference was immediate. The car drives like new again. Huge thank you to Aaron, who was incredibly friendly, helpful, and patient throughout the process. He also really helped as a liaison between us and Goodyear, making a frustrating situation much easier to navigate. While the situation itself was definitely a headache, the team here at America's Tire stuck with it and helped get us to a resolution. Customer service matters, and for that reason we'd still recommend America's Tire to anyone shopping around for tires. Thanks again, Aaron!

    Brake Masters - autorepair - Updated August 2026

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