New company ownership. Oil Stop is the new name. Friendly service and you stay in the car for the duration of oil change. They offered me free beverage of choice. I chose Starbucks coffee with cream this morning. They even offered me a discount for first time visit. They still give you a free car wash. Pedro set everything up as I wanted synthetic oil for the vehicle. Make this your stop for your cars needs! They even cleaned the windows! read more

I've used this place for an oil change before and had a good experience however I send in my daughter to get an oil change in her 2017 Jeep with over sized tires. They charged her $135 for oil and tire rotation When I looked on the bill they had charged her $50 for a tire rotation! Unbelievable took advantage of a woman. I know for a fact they wouldn't try that on me. Emailed them and no response so her I am looking like a male version of a Karen! Seriously though $50 for a tire rotation! Be careful sending your family in. read more

Fairway Express Lube - Oil Change Stations Near Me - Roseville, California

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The customer service was really bad but on top of that so was the service. They OVERFILLED my oil by 2 quarts. A few days later my car began to smell of burning oil and making a ticking noise. I read that was an oil issue typically. So I checked my dipstick and it was WAY above the line. Shop is closed today (even though Yelp says open) so I'm at jiffy lube and they are draining the oil and are appalled at the work done. The shop also didn't replace the oil filter the one from my last oil change at Subaru was still in the car. read more

I had been going here for over 15 years with excellent service but ever since Carl (the service manager) left this place has gone down hill. Won't go back, don't recommend it. read more

They have a sign right by the bay doors advertising full service car wash with any oil change. My oil change was over $100. Went to fairway car wash told exteroir only. Went to a question the Mgr. Told tough. $9 BUCKS WONT BREAK ME. And loosing my oil changes won't break them just another example of greed and lousy customer service, by both the carwas and oil change. Beware read more

Fairway Express Lube - Oil Change Stations Near Me - Roseville, California

The attendant up sold me to their highest charge bc "they don't carry a certain oil", all I needed was a simple oil change. I'm pretty sure they think i was born yesterday because I know what oil goes into my car and when. I won't come here again which is sad because I need oil changes frequently than most. read more

They do fine work as best I can tell but two complaints after several trips there in the last year: 1) nobody wears a mask that works there. They come right up to you without a mask on. Maybe they didn't hear about the global pandemic!? 2) to use the coupons from their website you have to tell them at the beginning and then "remind" them at the end. So it's on YOU to think of it twice to save a few bucks. Come on guys! You can do better! read more

Seemed like a great deal. Same price as Jiffy Lube and I got a free car wash. They were very fast too. I went to Jiffy first and it was an hour wait, because they were busy, and I was in and out of Fairway in a half hour, including the wash. The wash actually took longer. They did do the thing where they find something else that needs fixing, transmission fluid, but they weren't pushy about it. Conveniently locates around other stuff to do, not that you have much time to run around though. I'll definitely hit them up again. read more

The service I receive here is always quick and professional. Even amid the Covid-19 crisis, with limited staff, they continue to provide quick, quality services in a clean environment. There are two sitting/waiting locations, one inside and another outside. NOT TO MENTION, A FREE WASH and TOWEL DRY WITH ANY OIL CHANGE! read more

Fairway Express Lube - Additional services - Oil Change Stations Near Me - Roseville, California

So outside of the business was nice and clean and all the bay areas were also fairly clean for a shop and work area.. Jesus was the gentleman that helped me and he was top notch excellent, he got me in and out no time flat, Best Place for a Oil change!! The other 2 guys that were closing with him also did a good job of helping with what was needed to get the job completed as well Thank You Fairway Express! read more

Fairway Express Lube - Full Synthetic oil change price. - Oil Change Stations Near Me - Roseville, California

My dad recommended this place since he has been going here for years to get oil changes. Today I went in alone and requested an oil change for my Toyota. In the manual, it says my Toyota does not need synethtic oil but the mechanics were trying to talk me into a $80 synthetic oil saying that's my only option.... My dad warned me about this, so I asked if my car can take non-synethtic oil. The mechanic said "yes, but let me go ask my coworker" and when he came back he said they won't do that for me. I decided to leave without service. Got it done at Walmart for $25. Reading other reviews on here makes me think this place has a pattern of employees taking advantage of young women for financial gain. read more

Albeit a holiday Monday, I was in and out in 30. 1st service with new ride, not disappointed. Zach got it in the bay, and I was on the road in no time. Friendly, informative, we continue to service ALL our vehicles here! The free car wash is a PERK! Ready for the road! read more

Came in for a quick oil change and David was immensely helpful. I had recently taken my car to a dealership for some recall work and they recommended I replace my valve cover. I had just replaced my valve cover last Fall and they were quoting me $400 on work that wasn't needed. David was kind enough to give a second opinion. Oil change was completed quickly. Thanks again. read more

I've been here two times - well three actually. They came as a recommendation from a friend and anytime I can get a free car wash it's bonus time. I took in my 2007 VW Rabbit to get an oil change (not cheap) which requires all synthetic oil and it requires more than they typically allow for. This being said - it was a very expensive oil change - over $100 bucks. Four days after getting the oil changed - I noticed oil leaking from the vehicle - not just one or two drops a day - it was spewing. I work out of the area (long commute) so was concerned I might not have enough oil to get home. I check the dip stick and I felt there would be enough to get me home for the night and back up to Fairway Express Lube first thing in the AM. The next morning I had a friend follow me up there - just in case and - let me just say - I rolled up there expecting to have to fight to get this fixed. WOW was I surprised the attendant (I think his name was Ryan) was so apologetic and assured me they would fix the issue and check all the fluids again - NO CHARGE (as I would expect!). I was there about 15 minutes and when he came into the office and told me that everything was fixed and even told me what the problem was and took FULL RESPONSIBILITY for it - I almost broke down and cried when I admitted to him I was overwhelmed and really appreciated his honesty and overall niceness in getting the issue resolved - and more importantly taking responsibility for it without my having to fight. That being said - when my car needed another oil change recently - I took it there. I now trust that they will do the job correctly and if not - they will fix it without a hassle. They are all friendly, polite, and very efficient. I had used a coupon they sent me in the mail so I got like $10 bucks off the entire service. Here's my overview. PROS: - Friendly, polite, efficient employees. - Clean convenient location. - Took responsibility on an issue they caused - this goes a LONG way in my book. - If you "check in" on Yelp - you get a discount that they actually know how to redeem when it's time to pay your bill! - Free car wash (If it's raining - you get 3 or 4 days to redeem). - NO up-selling of anything ... when asked about my wipers he checked them and felt they were good enough for now. Thanks for not gouging me with pointless requests to sell me more stuff that I probably don't need. CONS: - I seriously can't think of one thing that would turn me off about this place except for the fact that - if you sit outside at their tables - you can smell the car wash water - and it smells very OLD and nasty! So - sit inside the waiting area! Great job team members. You have a customer for life! read more

Fairway Express Lube - The squirrel mobile - Oil Change Stations Near Me - Roseville, California

Note: *Oil stop is the new company* Their ability to coordinate the cars efficiently is horrible. Waited over an hour to have the cars behind me get moved into faster lanes. They didn't care when I asked why they put me in the lane that wasn't moving. Just said the car in the bay was "getting everything done". When I said I get that, but why move me here, just saying they didn't know and said I'm free to leave. read more

Last time I came here they did not have any oil so I came back a month later. I shut up today and waited 30 minutes and they took a customer who arrived after me. I have been going here for four years but you don't treat your regulars like this. read more

Went to fairway for a oil change , I found a coupon for $39.99. Drove up and waited 10 mins outside the bay, locked up my car went into the office, it was empty, went back out to the bay, said hello, hello? Nothing , 10 minutes later a gentleman showed up. I said I want an oil change - he opens up the hood, goes somewhere comes back and says synthetic is 85.99. I said no I want conventional and I have a coupon. No he says your car has a turbo it has to have synthetic. My vehicle is a 2020 Ford Escape, a small suv, it does NOT have a turbo! I explained this and he says we cannot do your oil change . Darn right you can't . read more

If you close at five why turn people away when it's 4:40 for a oil change. This seems like a bad buisness practice. read more

I was until very recently a long term 10 year customer but no more. I took my F150 for routine full synthetic oil change that cost me $100 and everything seem to be all good until I pulled out of my driveway the next morning. Oil in drive way and freaked. Went back and talked to Carl who has been there forever and he blamed my oil plug, turns out not the plug Carl! It was your sloppy technicians who got oil all over my the pan and didn't bother to wipe it. This is the second time in 10 years, the first time the oil was spilled all over my engine when they tried to pour it in. Point is, mistakes happen but for $100 I expect u to own it or at least clean up the mess. If you provide crap service then don't expect me to come back! Bye bye read more

Pulled up, nobody around, waited bout 5 minutes, so I got out to walk in and as I do a guy walks out of office to the bay so I went back to my truck, he didn't acknowledge me, didn't say hi, welcome or anything, he walked back in the office then walked back out and grabbed clipboard and walked up to me and asked what I needed. Told him and he took truck and pulled it in, I didn't know what to do cause he didn't say anything so I sat down and waited. When he finished he looked out and so I assumed we where done so I went in, he put paper down to sign and as I did he gave me a receipt and said here's your car wash code. That was that, 56 dollars later I drove around got my truck washed and then I went and put air in my tires cause the light was on before I pulled up. I assumed the checked all that and topped off fluids but I think I just got oil, or at least I hope I did. read more

They were fast, I'll give them that. However, they charged me the incorrect amount roughly $30 more, didn't reset the oil in the SUV therefore said still needed an oil change. I tried to use a valid coupon, and said you charged me the incorrect amount they didn't seem to care. I called the manager twice, no response, and emailed the manager immediately after I left and included the receipts, and supporting pictures...still with no response. The service tech told my wife's vehicle only took a certain motor oil, and I looked in the owners manual in which it clearly says opposite. I brought to his attention before he started and said he'd fix it. Which he didn't, also mentioned Synthetic Blend was the exact same thing as conventional. I don't k ow why they charge different prices then... I'm giving 2 stars only because they were fast or I'd give just. It is getting worse and poorly ran, that's what happens I guess when owners are more hands off? It's sad. read more

Carl is the best as well as the rest of the crew. I take all four of my cars to Carl and he is always thorough and goes the extra mile. Very honest and never recommends items you don't need, in fact he usually suggests ways to save money. Hard to fine a place that has honesty and integrity in the car repair industry. Grant R Rocklin, CA read more

Have been taking my vehicles there for a while for an oil change. Yesterday was the worst customer experience and service ever and I will NOT ever go back. I was the first oil change as I arrived when they opened. The employee who came to assist was on a call, personal, using earbuds and it would have been too much of an inconvenience to hang up and provide customer service. I thought, eh it's an oil change, 18 pt inspection oh well. The service was completed in about 7 minutes. I commented "that was fast" mind you he's still on the call. Just pointing to me where to sign. (Wasn't confident that he actually did an oil change.) Got in my vehicle and noticed the sticker wasn't there. Got out, said what you don't put stickers anymore. He, still on the call, said oh, I didn't put one, I said maybe if you weren't on the phone it be would have been done. He said nothing, found the sticker and away I be went. Checked the oil this morning and it looks dirty. Called this morning and spoke to Carl, supposably, the manager. And instead of saying. ,"I'm so sorry you had that experience, come in and let me check it out or change it again". He tried to explain it away!!!!!. Tried to cut me off while I was expressing my dissatisfaction and really could care less. I guess doing the bare minimum is considered doing a great job... WRONG! read more

This is the second time I used Fairway Express Lube for an oil change. The first time the "lube" equipment was not installed in the bay I was in. I had to come back a couple of days later and stand in line to get the lube part of the service. The second time I waited in line for the bay with the lube equipment only to find out the equipment is not working. If you only want a quick oil change, this is the place for you. If you also want the required lube maintenance go elsewhere. read more

Great place to get the regular services and even many major repairs. They do a great job and have good prices. read more

Fairway Express Lube - Oil Change Stations Near Me - Roseville, California

This place is a joke, took a car in for detailing at 11am and wasn't ready till after 5pm, after all that time I get home to find the outside has multiple dirty visible spots, what looked like scratch marks on the hood, the windshield had dirty dried up water spots!!!Looked like someone just wiped down the dust off the body of the car, and no actual water or soap in the cleaning was used during the process.We had to return it back the next day only for them to try and pull a similar job as the previous day!!!Over 200 dollars down the drain!! Save your money and just wash or detail your car on your own. Ridiculous read more

Stopped by and got my oil changed. A bit pricey but things went smooth so I accepted. While there I noticed that they do brakes. I asked if they would change with parts that I purchased already. Carl said, "Most places won't do it for you but we will. We normally charge $180 but I'll do it for $150." This was an acceptable price to me because now I wouldn't have to spend 2 hours changing my brakes and rotors. When I got back with the parts, I was to that there was a misunderstanding and he meant $150 per axle. Now if that's not a scam, I don't know what is. read more

I took my 05 Camry to Fairway Express Lube for my 5,000 mile service. Service completed as usual to my satisfaction. I asked them to check the "check engine" light for an "Evap Leak". Carl was able to quickly determine that a small vacuum hose had come loose causing the check engine light to come on. I had been told by another mechanic that it was the gas cap! I had replaced the gas cap!!!! Thanks Carl and I will continue to take my vehicles to Fairway Lube & Oil. read more

All I needed was a new bulb in my front headlight. Bought at autozone but for whatever reason the guy couldn't figure it out but did send me down the street here. Carl the manager came out and changed it in 5 minutes, no appointment and no charge. Thank you for not being rude, thank you for not rolling your eyes, thank you for not acting like you'd rather be someplace else and most of all thank you for being kind. read more

Hello, Service with Sincerity, Knowledge and state of the art equipment for more than a reasonable price. Outstanding Service I would encourage anyone and everyone to bring their vehicle here for maintenance. People make the difference... when you have service centers make you feel that your concerns are important. They want your business and rightfully deserve your business! This is a very well managed center! This was the first time I ever utilized their help, and help they gave me and had my car working and ready to go in no time at all! They Made my day! Sincerely Albyena Newberry read more

Fairway Express Lube - Oil Change Stations Near Me - Roseville, California

Have always done my oil changes here for other cars and this one and they been great. Today I think they have workers that don't care to work. I drive up and they're helping other customers with writing their order for their oil change, so I wait for my turn and after he's done writing those other people he just walks away ignores the fact that I'm here also waiting :( Then I go inside the garage and asked if somebody was going to help me and they just look at me and walk away hoping they're going to come to help me they didn't so then I go back again and asked if somebody was going to help me they say yes as soon as we get a chance will go and help you. Most of the time when I go to a fast oil change like this ... they come to my car right away and today I guess they don't care to work so I think I'm gonna go somewhere else and hopefully they hire better people next time. read more

I took my Expedition in for service because of the engine emission light was on. Carl, the service manager found the problem right away and fixed it for me and explained what was wrong. I had to pick it up the next day because it took longer to fix it then they thought. When I came back the next day Carl had gotten it washed and waxed for me at no additional cost!!!! What a great surprise. I know they give you a free wash with your service, but for the wax and attention to detail on my car was a very nice added bonus! I will always take my car there for oil changes and service from now on!!! Patti read more

I've had my oil changed at a few different spots in the area, but this one is for sure the best. Recently had to get a new battery, front headlight and an oil change. Zach was the man, took charge, was very professional and explained everything to me in a clear, concise manner. I'll definitely be back read more

Took my car in for an oil change this past Sunday morning. Thought all was well until I just looked under the hood tonight. One of the kids working there broke my oil filler cap almost in half and never said a word. I assume he didn't think I'd notice for months and that he'd got away with it. Also, oil spilled all over the left side of the engine compartment. read more

Fairway Express Lube - No respect for your vehicle or you as a customer! - Oil Change Stations Near Me - Roseville, California

If I could give zero stars, I would. They failed to tighten the drain plug on my car after an oil change. Found this out the hard way, when her oil light popped on while driving a week later. I went in after replacing the plug and oil, only to sit and wait for an hour while they had my car racked. There was maybe a total of 5 mins they actually looked at it. After hearing the employees discussing how to make right on their mistake, one smartass tech came out grinning, only to offer me back $22.50 for the oil I put in after their "premium high mileage" oil was lost on the ground. He thought it was just hilarious, which is probably why that guy won't be moving into a new career anytime soon. In the end I got a refund, but it wasn't worth my time, day off, or my mental health to deal with this. I was offered 2 free oil changes, a free car wash, etc... The bottom line is that even if they offered me free oil changes, car washes, service for life, I still would never go back. I should also mention that a guy pulled up while I was there and was having oil leaking from his plug that he just had done that day...another untightened oil plug, luckily he caught it before it came all the way out like mine. read more

Love this place! Been coming here for years. They have had people in the past that were not a good fit for a company with their integrity. But now, it seems like all the bad has been weeded out. They always do what they say they'll do, and they go above and beyond to make sure the job is done right. I don't know pricing anywhere else, because I don't need to. The job they do is always top notch....or they make it right. Simple. Couldn't ask for a better staff, and we'll keep coming here as long as they're open. read more

Fairway Express Lube - Oil Change Stations Near Me - Roseville, California

Amazing customer service! Always fast and professional. I bring may car and truck here all the time and I even tell my friends about this place. The only reason I do that is because this guys really do a good job, they deserve 10 stars. read more

Fairway Express Lube - Oil Change Stations Near Me - Roseville, California

Thank you, Carl, and all of the employees of Fairway Express Lube! I have a very old 2002 Kia Sportage that has had some significant mechanical problems, and I am so happy to have found that the mechanics and management at Fairway Express Lube are honest, fair, more than competent, and truly a blessing! They also do great work on my son's 2007 Honda Civic. read more

Very disappointed with their estimate. I came in and before the work was started I asked for the price and was quoted $89.99. At check out I was charged $119. Being that this is an express lube they should know how many quarts of oil is required for my truck before starting the job. The attendant made a comment that every truck is different in the number of quarts it uses, calling FORD I was told that all Ford F-250 super duty uses 15 quarts. Very disappointed, almost felt this was a bait & switch. read more

Worst experience I've had at a lube location. Have a brand new car and they put oil all over the doors and inside. This is why Five star is the only place that touches my cars. read more