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    Brake Masters

    3.4 (120 reviews)
    Open 9:00 am - 5:00 pm
    Updated 1 month ago

    Services - Brake Masters

    Auto maintenance

    Oil changes

    Auto repairs

    2 More Services

    Auto brake repair

    Routine automotive maintenance

    Brake Masters Photos

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    Recommended Reviews - Brake Masters

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    Front brakes

    Great customer service came in for brake inspection all my car needed front brakes got me in and out with in 2 hrs definitely recommend brake masters Riverside

    The business
    Deanne M.

    Service. Quality service. I've been sitting in front of the first garage door for 7 minutes and counting and have yet to be acknowledged. The one employee I see has made eye contact three times and he has yet to stop mopping, wrapping a cord on the wall, pulling upholstery from atop an Altima and pulling a trash can. After 9 minutes, the man who pulled up after me and walked around the bay decided to approach. He asked "Do you need help?" Why else would I pull up to an automotive repair place if I didn't need help? Because he was wearing street clothes and no name tag, I asked who he was. He identified himself as Adrian and said he was the manager. It gets worse....He then proceeds to say, "Everybody knows you park and walk into the office". I disagreed and he doubled down on his ignorance! "Yes, everyone does know!" Never again. They may be superstars in the brake industry but as for customer service? PISS POOR. Norco is not close to me but I refuse to let this location, these employees touch my car. Rude, unprofessional, and tacky about sums it up. Altima, etc...Terrible.

    My tire when we got there and before the occurrence happened

    I've never had worse customer service in my life. I would never have expected to be spoken to this way by someone at their place of work. I was on the freeway when we noticed my front right wheel had gone flat. We were lucky enough to be close to an exit, and we came by this place called Brake Masters. We parked in the parking lot and noticed the tire had lost even more air than when we noticed it on the side of the road. We waited in the office for a bit and decided to go outside to ask for help. We knew this place specializes in brakes however, the man in the office did explain that they were able to provide us service, saying they could replace it for 20 dollars. So we have a deal, and they take my keys and get straight to work. However, this was when things took a turn. A little later on another worker comes out and tells the man that was working on my truck to stop what he's doing and tells us that they don't do brakes. Now we understand this is a place that fixes and provides brakes. But we were told they could help with the tire, AND started to work on it. So here we are in the parking lot with a truck that was in the middle of being worked on, just abandoned. (Unacceptable already) So we try to figure out for ourselves how we are going to replace our tire because we have a spare. We tell the worker nicely that if you cannot help us, we are just going to figure it out here on the parking lot. Simple right? No. This is when that worker starts to get unprofessionally aggressive with us. He says we cannot work on the car in their parking lot and tells us to leave. (Mind you, no one else is here. This parking lot was empty, and we were not in the way of anyone). We then ask, "How are we going to move the truck? The tire is FLAT"? He then threatens to have our truck towed from their lot, and we tell him to just tow us then because we can't move the car. Then he starts to raise his voice and yells at us instead of trying to help. When we get back in the truck to drive to a different place, he takes a picture of my license plate and calls the police on us. We then ask if he needs us to stay for the police to get there, so they don't make a false claim about the situation. However, the man does not answer the question and just ignores us. Nobody else there tries to calm this man down or anything, they just go silent. I even asked one of the workers, "Can you help us out here"? He just shakes his head no, but you can tell he'd rather not step in. So we drove away, not knowing what they might have said to the police. They left my truck abandoned, which was super unprofessional. We had to drive to a place called Ramona Tires, which luckily was very close by. Ramona Tires was incredibly helpful. I would also like to include that because they made us drive away with a flat tire. My rim even got scratched from the floor because of the flat tire. I hope no one has to deal with the man that we had to deal with over at Brake Masters. I wish I had gotten his name so I could report him to his boss, because he was incredibly rude and unprofessional.

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    3 months ago

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    10 months ago

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    8 months ago

    Repairs done same day and during business hours. Straight forward experience. Alot faster than going to dealership.

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    10 months ago

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    2 years ago

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    1 year ago

    Clemente was very kind tome and helped me figure out what I really needed for my car.

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    1 year ago

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    6 years ago

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    Ian M.

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    3 years ago

    The Service Person, very kind and offered a coupon before I could inquire. He was also very transparent with the answers he gave me.

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    5 years ago

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    Page 1 of 3

    Ask the Community - Brake Masters

    Review Highlights - Brake Masters

    Not knowing much about cars, Sergio the manager was able to guide me with all the info I needed.

    Mentioned in 18 reviews

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    ACE Auto Service - My favorite mechanic shop! Great people!

    ACE Auto Service

    (35 reviews)

    I recently brought my BMW to Ace Auto Services in Riverside after a frustrating experience at the…read moredealership, and I couldn't be more impressed with the care, honesty, and professionalism I received from Grace and Jeff. From the moment I explained what happened with my vehicle, they listened patiently, took the time to understand the situation, and walked me through exactly what needed to be done. They replaced the water pump and thermostat, kept me updated throughout the process, and even looked into the battery concern with complete transparency -- no upselling, no pressure, just honest advice. The car drives beautifully now -- smooth, strong, and better than it has in a long time. What stood out most is their integrity and personal attention during a time when I was already dealing with a lot. If you're looking for a mechanic shop you can actually trust -- one that treats your car like their own and gives you straight answers -- Ace Auto is the place. *Not to mention incredibly reasonable quotes/prices. Thank you again, Grace and Jeff. You've earned a customer for life.

    As a college student, I was looking for a mechanic shop that was honest about their work and…read morepricing. After almost being ripped off by Toyota, I decided to give ACE Auto Service a try and I'm glad I did! I wish I would've gotten the name of the gentleman (maybe the owner), but right off the bat he knew exactly what my car needed and what it DIDN'T need. This shop just gained another loyal customer. Thank you!

    Wholesale Tire & Automotive

    Wholesale Tire & Automotive

    (379 reviews)

    I would absolutely recommend this business! Finding Ms. Kenni on here was one of the best things…read morethat happened to me in my car. She truly is an ultimate professional, and absolutely the friendliest, most helpful, and sincerely genuine! She is so knowledgeable and went through and broke every single service that needed to be completed down to me, so that I understood and we were able to come up with an implementation plan for completion at my pace. I cannot say enough good things about this shop and its owner. Her staff is also very knowledgeable and completed my repairs in a timely manner. She will go the extra mile to help her customers. Everyone who came into her busy shop received the same great level of care you could tell they were repeat customers. The shop is also great quality and value as far as pricing and work done. I will continue to use her and recommend her for automotive repair and Tire needs. I cannot say enough great things about her!

    Owner Ms. Kenni SAVED ME from purchasing a used car with frame damage, and she did this over a 20+…read moreminute phone conversation, she didn't even make money off of our call! Trust this mechanic, I don't say that flippantly or without fantastic reason, which I'll share: I called to ask if I could bring her the used car I was considering buying from a local used car dealership to give the car an independent inspection. I simply said what I was hoping for, an independent inspection from a local mechanic (I live in Los Angeles & traveled out to Norco to look at this car), that I was looking for a used Japanese or Korean car, & my price range. As soon as I shared the name of the dealership (I didn't say anything about my experience or concerns with them, just the name), Kenni said she won't even do business with them, as they sold a used Mustang to her son whose clutch he asked them to fix, because he could tell it needed repair, they refused, and it went out about 800 miles after the warranty he purchased with this used car dealership expired, the clutch then costing $1000 to repair. Kerri also VOLUNTARILY gave me pointers for used cars, sharing that CVT's (Constant Velocity Transmissions, commonly known as Continuously Variable Transmissions) are not as reliable as other transmissions, which helped me narrow my search in cars in my budget. She also shared other GEMS of cars with recalls on engines, and how great she's found CLK 500 Mercedes cars to be. She has 38 years of experience. I passionately recommend for a trusted, capable, fair mechanic in the Norco, Corona area!!! She is my personal car buying angel of mercy.

    Riverside Pro Alignment and Brakes - They are doing a through check of my car !

    Riverside Pro Alignment and Brakes

    (63 reviews)

    It's hard to find alignment shops that can work on my truck ( Baja style fenders and 37 inch rims)…read morebut the owner did a great job on the alignment of my tundra. He did a manual 4 wheel alignment. I've been to a few different shops and the work he did was by far the best alignment I've gotten. I was able to be seen right away, only took about an hour and that's with him taking me for a ride and making sure I was happy with the results. Overall, I am extremely pleased with the knowledge and value they offer and I will be coming back when I need another alignment.

    I've gotten my car aligned here twice I came back for warranty alignment cause my gf hit a pothole…read moreand I was still under the 6,000 mile or 6 month warranty he offered. He said he can't align my car told me to buy a camber kit since my car would pull to the right. So I bought the kit came back and had him install it. He calls me later in the day saying he cannot align my car. How can't you align my car you told me to buy a kit and I showed you all the arms before you did any work and said "yes I can align it". Not only did he not align my car he left a bolt loose and I DROVE MY CAR BACK HOME WITH IT LOOSE do you know how dangerous that is and I coulda been in an accident? I asked him after the work was done if everything was tightened up and good and he assured me it was but no the bolt was Litterally backing out. He charged me 400$ which included the alignment but I never got an alignment straight up scammed me for my money I had to spend more at another shop that aligned my car perfectly and showed me the BOLT HE LEFT LOOSE! I'll leave a picture of the loose bolt I definitely won't be coming back here. Lied to my face about everything being good to go , it's crazy he left it loose and said nothing to me.

    Bob's Auto Service - Bob's Auto Service

    Bob's Auto Service

    (31 reviews)

    It was a hectic morning for me, after having no luck with the big name tire suppliers I decided to…read moregive this place a try and boy am I glad I did. Ralph helped me out with ordering a set of tires that could be delivered that same day (all the big name tire places wanted me to wait a week) He gave me a call when they arrived and I rushed on over, a little less than an hour later and I was ready to roll on a fresh set of tires. All-in with installation turned out to be cheaper than the best internet deal the big name guys were offering. I will definitely be returning to this place in the future.

    Noticed a low pressure on my back tire and came here after going to 2 different places. I called…read morebefore pulling in and asked if they can patch my tire. They said if it's patchable yes, so I said I am 2 minutes away. I pulled up and let Alex know I was the one that called about the tire, all he said is what tire. I let him know which one and he removed it, patched it and let me know how much it was. Not very good customer service. He let me know it was a temporary patch. I told him I was looking into buying new tires, then his demeanor changed and let me know they have good deals. Will definitely not be going back. Only when they knew I was looking into buying new tires they conversed with me. Need some customer service training here. I don't know if it's because it was closing time and everybody wanted to go home but come on, change the hours then.

    King of Hybrid & EV Auto Repair - HYBRID SERVICES

    King of Hybrid & EV Auto Repair

    (82 reviews)

    I had such a great experience with King of Hybrid Auto Repair and I honestly can't recommend them…read moreenough. Their knowledge and attention to detail really stood out to me. In some ways, I feel like the quality of work was even better than what I've experienced at a Tesla service center. They fixed the AC blower motor on my 2017 Tesla Model S and it made a huge difference right away. Everything was done efficiently and professionally, and they kept me informed the entire time. I also really appreciated that they use OEM Tesla parts because it gave me peace of mind knowing the repair was done the right way. What I loved most was how transparent they are. They use a system that texts you updates and actually shows you the parts that need attention, so you can see exactly what's going on with your car. It made me feel comfortable and confident that they were being honest and not trying to get over on me. On top of that, they took the time to provide me with a maintenance plan so I can keep my car in the best shape possible. That meant a lot because it shows they really care about helping you take care of your vehicle long term. If you have a Tesla or hybrid, I definitely recommend going to King of Hybrid Auto Repair. They do quality work and really take care of their customers.

    Amazing, professional, extremely knowledgeable and trustworthy! Diagnosed starting issues and a…read morecritical repair that was needed.

    Brake Masters - autorepair - Updated May 2026

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