Honest quotes and great service. I would recommend as they do everything, not just breaks.

Friendly customer service. Clear communication and same day service. Abraham was very nice and considerate when going over the pricing for my brakes. He was able to order the parts I needed for my BMW same day and get the job done same day as well. Parts for a BMW are not cheap so it was great that they accepted the $30 coupon. Everyone at the shop from front desk to mechanics are very nice and professional. The waiting area is small but clean. They offer water and coffee. And there are restrooms for customers. read more

Performed service I requested and reasonable amount of time and also found a couple things. I didn't know about from other shop and gave me a reasonable price and we're able to get it done all in the same day. They do have a restroom, coffee, and water and tea Would definitely recommend this location Erik was friendly right when I open the door and welcomed me . And they have a high energy crew read more

Brake Masters - Brake Masters they do alignments and on lifted trucks - Auto Repair Near Me - Hemet, California

This shop isnt even capable of doagnosing suspension issues on a simple nissan sentra s. I went here to have my car aligned amd they couldnt even figure out that the tie rods were bad abd that someone had loosened the cv axles nuts and swapped my axles to wore out ones fromn the dealership. Watch out the owner abraham is crooked and will try to weasel his way out of being responsible when his inexperienced techs damage your vehicle. read more

Quick, responsive, knowledgeable with comparative pricing. Recent reopening in Hemet on Florida. Would return.

100/10 customer service, came in to get an oil change and they were able to also change out my brakes for me. Everyone here always greets you with a smile and I appreciate that they let you know what is going on every step of the way. It can be nerve racking to go to a mechanic as a woman because often times they will upsell you or make you feel dumb. That never happens here, they are very patient in explaining this and always keep their prices fair. read more

I am overly impressed with the level of service I received and the quality of care shown!!! I stumbled upon Brake Masters after receiving what I felt was an overpriced, unfair quote to complete front brakes & rotors, left outer tie rod, and alignment at a competitor less than a mile away. I called Sergio at Brake Masters and was shocked to find the same work quoted at over $400 less. Sergio was kind, knowledgeable, detailed, and most importantly, honest and had great communication throughout the completion of my vehicle. Not only was the customer service great, but the mechanic was very thorough and discovered a safety issue that had been overlooked down the street. My lower control arm was bent and cracked . I am so grateful George cared enough to check and immediately alert me of his findings. Even with the additional service of front control arm replacement, I still paid less than the local competitor down the street and not to mention the huge safety concern missed. They earned every one of the 5 stars given. read more

Scammers! Beware. Do not come here. They are riding off of the old reviews of the previous owners who sold their company to these clowns. Dont want to say to much but have had nothing but issues on my car since coming here. Charged me an arm and a leg for a 1 coil and one spark pkug replacement, fast foreward and now my car has MORE issues. Decided to finally look under my engine cover to see if they actually replaced my ignition coil, TELL ME HOW A NEW COIL HAS YEARS WORTH OF GRIME BUILDUP? they never changed my shit knowing it would wreck my car down the line. Unhonest. Scammers. Beware. Get out of hemet. read more

Exceptional service from Erik!! He handled both of my vehicles efficiently and had them finished the same day.

Excellent service. Friendly and fast. TRUST WORTHY I highly recommend this place. I believe the prices are responsible read more

Love this place! Very honest and great service..Only place that I trust... My; car is 23 years old and they keep it running better than a new car..Will only use there great service..Thanks read more

Thank you Eddie and your Team for an amazing job on my car. Your honesty and professionalism were outstanding. You walked me through every detail of what would be done, even going above and beyond in showing me visually on my car. You saved me money and were very considerate of my time. You have gained my business beyond question. If I could give you more than 5 Stars, I'd gladly do so. Thank you again Y'all are Amazing! read more

There are a lot older reviews here on Yelp regarding this business. This business on Florida Ave Hemet had remained closed until March 2024 when it reopened under new ownership/management. It is not the same business as we knew it to be. Appeared to be only 1 service bay open with only 2 employees working (a tech and Eddie the manager. I needed a brake job. Newer model car. Rotors were never turned before. Showed me the rotors and insisted I buy two new rotors. Eddie did not want to turn rotors just wanted to upsell on unnecessary parts. Beware regarding this business. When manager wanted a cash sale only it raised suspicion about the integrity of this business. Unsure if we will return. Beware!! read more

They diagnosed my brake issues and offered options at different prices. The repairs were performed in a timely manner for a reasonable cost.

I took my car in for an oil change, and was surprised to see a whole different staff running this business. I had always been happy with this place before, but am now looking for a new oil change place. The lobby had no air conditioning, and it was one of the hottest days of the year. The guy who I dealt with was nice and friendly, but when I got my car back, the front bumper was covered in oil, and an oily rag was sticking out of the hood. The whole top of the engine was covered in oil as well. My car has smelled like burning oil since. While I was there, a "mechanic" came into the lobby, and made racist anti Asian comments because he was working on a Toyota vehicle. I definitely won't go back. read more

I called for a quote before arriving and the gentleman I spoke to was very pleasant and helpful. I immediately took my car in for front brakes and they did a free inspection first. I ended up needing front and rear but the rear were worse. I went ahead and did them all just to be safe. The pads have a lifetime warranty! I was in and out in roughly 90 min. I felt valued and didn't feel taken advantage of at all. I'll recommend them to family and friends! read more

Brake Masters - Prices clearly displayed - Auto Repair Near Me - Hemet, California

Everyone was friendly, helpful, and knowledgeable! The prices are reasonable, they explained everything well, and i felt very comfortable with their service. I have found my new auto swrvixe and repair people!! Also, Amber is great and helped make my wait time go by quickly. I will be back!! read more

New management, bad attitude, scam diagnostic charges, incorrect diagnosis, this place changed overnight, BEWARE!

I was referred to Brakemasters by America's Tires and walked in and waited for a couple of minutes and the front desk lady was too busy talking to another woman about a dog on the phone. There was no one else there and not busy at all! Definitely not too busy to say hello and ask how can I help you? The lady even looked at me and made eye contact when I walked in and said nothing to me! Don't waste your time with bad customer service! You lost a new customer! I was greeted as soon as I walked into Firestone! Disappointed! She was was rude! read more

Kevin went above and beyond to help me. I appreciate his friendly customer service and for getting the job done correctly. I would highly recommend Kevin at Brake Masters. read more

From day one, these folks are honest, friendly and their prices are reasonable. With that said, I will continue to come here to get my car serviced. read more

I think it says something, that you either love this place, or you hate this place. My personal experience dealt with the fact that while I was waiting for nearly 3 hours for them to get to my car. Which is understandable people get busy. During those 3 hours, they literary stop for what seem like 45 minutes, to have a family meeting or prayer circle or something. They all stop work and started talking, and at first I thought it was like a lunch break, but no they all just gather around formed a circle and pretty much gossiped for about 45. read more

Just been to this auto shop and was happy to find someone that is truly honest. Got all my parts to be installed however as he is inspecting it pads and rotors are still in really good shape. I was thinking if it was somebody else probably wont say anything and most likely upsell me more services that i dont need. Finally i found a place to bring my car if i need it to be fixed. This mechanic mde my day. Wish all mechanics are like this guy. read more

I've been a loyal customer to brake Masters for several years and called to bring my truck in for an oil change . I was told by Kevin bring it down we can take care of it right away . my truck was the second person in line when I heard them talking about replacing parts on the car that was on there only rack available . after waiting one hour so parts could be delivered for that car I overheard Owner telling Customer it would be at least an hour and a half before his car would be done ! Sat there for another hour and still did not get my oil changed. Felt totally disrespected and will never return to Brake Masters ! Took my truck to Les Schwab and had it done in no time and had the best service around , thank you very much Les Schwab. read more

Outstanding , fast ,trustworthy place. I brought my Expedition for a fuel pump replacement after the shop next door (Pro Tech) fail to keep the appointment we had for that day. I think it work better after all . Brake masters did a better job. read more

My left read brake was metal on metal & I needed this fixed immediately for work purposes. I called and Amber answered. She was friendly, transparent, & very helpful in the phone. Upon arrival, they got me right in & came back with an honest & fair inspection. They didn't try to rip me off, take advantage, or quote me on something that didn't need to bee fixed. For all these things I am truly grateful. Thank you Amber & the rest of your crew! read more

Great service, friendly staff, honest shop. I was in and out quick. I definitely recommend this shop.

Very honest. Highly recommend! My granddaughters car had a squeaking sound they fixed it for free and said she didn't need brakes yet.

Very honest! Took my granddaughters car in and they told me it wasn't the brakes, and fixed the problem gratis. Today they took me late in the day and were done in about an hour and a half. On their test drive one of the brake lines failed(not their fault) so they kept the car overnight because it was so late they couldn't get the part. They will call tomorrow when it's done and they said " no charge ". Highly recommend this brake center. read more

This place should be your number one choice if you're looking for a mechanic. For basic services like oil changes and brakes the prices are clearly marked. They're incredibly nice and accommodating because they understand how much you need your vehicle in working order. And most importantly THEY WILL NOT TRY AND RIP YOU OFF!! read more

I looked around town at a few diff shops some were a little pricey others didn't have any openings for a week or more brake masters got me in same day for a great price the lady in the office made me aware of a coupon they had and saved me some money and they did a great job on the car thank you to all the staff down there read more

I have been bringing my vehicles here for brakes, engine oil/filter, alignment work. They're very professional, courteous, honest, very skilled, competent, and thorough in their job, in a very reasonable amount of time and cost. They truly deserve my trust to keep coming back. Glad to know they also do excellent with other auto repair job (transmission fluid change, shocks/strut system/suspension, A/C issues, etc), I have brought my 2 Corollas (2004 and 2006), 2010 Lexus, 2012 Highlander. And I plan to bring in my 2009 Titan this Saturday. Kevin, his wife and their entire team exhibits high standard of service! More power and may you carry on! read more

Kevin and his guys took great care of me. I highly recommend these guys. They got me in and out quick and did an excellent work!!

Polite, professional and precise. Did our brakes in one hour and charged fairly. Thank you!

Today I thought my starter went out. I called Brake Masters, got an estimate. Fair about 10.00 over Quinn's I said, OK! I will be there as soon as the tow truck gets here. When he got here he told me it wasn't the starter it was the battery. Halleluja! That will be half the coast. So I call Brake Masters back to let them know the news, and I'm still interested in getting a new battery. It was a simple mistake. You could have made something. Instead, you said you don't do batteries.Your loss!! I went to Auto Zone brought in the old battery traded in for a new battery. Out the door $117.00. Now I'm on the road again. Thanks for that you saved me some money https://www.brakemasters.com/services/batteries-starter-alternator/ read more

I came in for a appointment and burped.A customer said I was gross.I said excuse me and besides Im a man.She said that's not excuse .I told her to shut the hell up.Then I was told to leave as their is no 1st Amendment at Brake Masters Silence Masters. read more

Took the vehicle here for oil change and to get my back brakes changed. Was charged Lots and was stared down the whole time. Went to go use the bathroom and it was like the bathroom scene from Desperado. After getting the car back the maintenance light started coming on and when I called to ask them about it they gave me attitude on the phone. Ended up taking it to California Car Workz in San Jacinto and they did everything for free. read more

Smaller family owned businesses. You see the same people every time you come in. Good group of hard workers. My go-to spot for all things brakes. Highly recommend! read more

Brake Masters - Auto Repair Near Me - Hemet, California

I came in after my brakes were making some noise, the owner Kevin was very honest and straightforward with me. He changed my brake pads for free and explained when I should get my brakes checked out. I would come here again, nice clean waiting room. read more

We just got brakes maybe a week ago from Brake Masters in Arizona. We had a funny noise driving back to California. Stopped by, Kevin put the car up on rack and saw immediately what he thought the problem was. He said to grab the parts from Autozone and he would put them on for us. Great customer service! read more