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    Brainerd Hardware

    3.7 (6 reviews)
    Open 8:00 am - 6:00 pm

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    4 years ago

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    6 years ago

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    13 years ago

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    The Home Depot

    The Home Depot

    2.7(22 reviews)
    1.9 mi
    $$

    Bathroom remodel…read more WOW! They really go all out! They make it easy fast and affordable. They set you up with consultant and network you with a group of workers so the whole job is done at a fair price and Home Depot backs you up! not a sketchy contractor that can hop town when the job gets dirty! Everything is discussed on paper and planed out and contracted! So easy! Baxter store is amazing!

    The first week of April, we ordered composite decking to replace our old deck boards. The product…read morecolor was Forest Brown made by Fiberon. The order was delivered two weeks later. The entire bundle was the wrong color, even though the wrapping said Forest Brown. I called the guy we worked with at Home Depot and sent him the picture of what we received. He agreed it was wrong and handled getting it returned to the store. Apparently before the product would be returned, a Fiberon Representative needed to come out and see the problem. One week later, he showed up. Saw the color was wrong (told us incorrectly the product had been discontinued 7 years ago) One more week later the boards and hardware were finally picked up and returned to the Baxter Home Depot. The total we had paid them for this product was 3,279.49. We received a partial refund two weeks later for 1,712.33. We called the store a number of times, at some point we were told they held off a total refund because they thought we were going to reorder. This is late May. We already lost our contractor due to this long delay. We were told we would not receive a full refund until Home Depot was refunded the money from Fiberon. There was no way we were going to pay another large amount of money to order another product from them, then pay interest on a credit card on a refund we should have gotten since they had picked up the product. We decided to just go ahead and finish the old deck since now its full outdoor season and we needed to get things ready and enjoy our space. after several weeks and no additional refund we finally talked to the store manager. They seemed concerned about how this had been handled. Ha guess they thought a refund of 443 should placate us. Today, June 16, the supervisor from Home Depot left a message that the final payment was paid. That was for a whopping 351.00. We have a problem here. They still owe us , 1,223.00!!!!!! We will never ever step foot into another Home Depot store again. What kind of rinky dink kind of place would have such terrible customer service. No apology, no action no nothing except to drag getting us refunded for this long.

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    Hackensack Lumber & Hardware

    Hackensack Lumber & Hardware

    4.5(2 reviews)
    42.1 mi
    $$

    OK, so this is review 1,000 for me. I can't believe I got to this number, when I first became a…read moreYelper, I did not even think I would be kicking this many reviews out but here I am. Not only is it a great small town, locally-owned store filled with all of your hardware and lumber essentials that is staffed by friendly, knowledgeable local staff that lovingly helps take care of their community. It is that but it is so much more to me personally. You see, up until just awhile ago, it was owned by my dad. Now since my dad was the owner and manager of the store and I would work on/off at the place as a teenager, I didn't think I could really review this location without falling into some sort of conflict of interest. Now that my dad has retired (yeah!) and sold the business to new ownership, I think I can now give it a shoutout without any bias involved. I do want to give a quick shout out though to my dad. My dad worked long and hard at this business, building it from the ground up. He put so much of his life at this store, making sure to keep prices affordable, benefit his employees, and be a blessing to the surrounding community. He accomplished that for decades. He raised a family, put his kids through school, and have blessed his kids and his grandchildren immensely because of all that hard work. Each long, stressful day was worth it to my father because he greatly loved his family. I am forever grateful for his sacrifice and dedication to hard work. I love you dad! Ok, but this is not a review of my dad - on to the store! If you find yourself in the Hackensack area, this store has what you need for your cabin, camping trip, or day to day needs. Lots of selection that caters to various hardware and lumber needs including items such as coffee makers and outdoor décor. Items are competitively priced and friendly staff will help you find what you need. A good bonus - these folks live close by, so ask them about good fishing lakes, community events, best parking spaces for We-Fest, etc. They have the insider knowledge! Also, did I mention the free popcorn? When you are up north, you wanted to spend more time lounging and less time driving. Hackensack Lumber & Hardware is that one stop shop for all your needed hard goods in the lakes area.

    Very nice store!!! Staff was friendly and helpful…read more They were out of the product I was looking for but that happens every where.

    Brainerd Hardware - hardware - Updated June 2026

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