I just left this ACE and am livid. We are in the middle of an exterior paint project and ran out of…read morepaint. I called to make sure they have the exact paint I need and what time they close. The guy on the phone was not at all friendly and somewhat dismissive, but yes, they have it. We drive the 20 miles in a rush before they close. The same guy at the paint counter (older, acts like we are bothering him) say they don't have that particular paint. He didn't listen to me well enough on the phone!! Now everything else is closed and we are SOL. Maybe if someone calls, instead of acting like they are stupid, you listen to the details of what they actually need????

Needed a 3/8" PIPE tap. I'm 50 miles away, but I have a friend driving through Brainerd this…read moreafternoon on their way here. They agree to stop and pick up the tap. I text her what I needed, capitalizing the word PIPE so there's no mistake. When she shows the text to the kid working there, he asks a lot of questions about the length of pipe she wants. She calls me and puts the kid on the phone. I explain I need a 3/8-inch PIPE tap. He seems to understand, but when my friend got to my place, again FIFTY miles away, it was a standard 3/8-16 tap for a bolt, not a PIPE. Big difference! I suspect that this store hires kids to fill shoes at minimum wage, and they don't need to know anything about hardware, just have a nice smile. I'd return it, but I'm not about to drive a hundred miles round-trip for an eight-dollar tap. I'll order one from Amazon, and wait a couple of days. This place isn't worth the hassle and grief to deal with the incompetence. Even Home Depot does a better job. BTW, the new ACE Hardware in McGregor is ON THEIR GAME! Unlike this place, those guys KNOW the hardware business! Pop

Top notch service from a knowledgeable and friendly staff…read more Multiple associates working and all asked "can I help you?" Everything we searched for was in a stock, and the associates recommendations we're spot on.

Jim at the Baxter Home Depot found me in the plumbing aisle and volunteered his assist. He smiled…read moreand knew what I needed and where to find it. As I continued shopping, I heard Jim continue to volunteer his help to several other customers. He is pleasant and quiet and knows his stuff. I've worked construction for a couple decades. I've encountered dozens of Hone Depot employees. Jim is the best of the best.

I fell off my bike because the handlebars were really loose and the hardware really close friend…read morebiked over there and we told happened and they repaired my bike for free. They are very nice and professional. every place needs a sore like this. and it is amazing because right as you walk in the store they say how can I help you? It's not just that you walk in and go get what you want, but you go in and very friendly and right to what you need

From the owner: Locally owned and operated with over 30 years experience in the hardware business. We have a…read morefriendly, knowledgeable staff willing to help you with any projects, keys, window repair, plumbing, lawn and garden, rental, sharpening, housewares, paint, plus a lot more

Great store, great people, great dog - what else is there?…read more Spacious and well laid out store, lots of high quality items that you don't expect to see in a hardware store. People are always helpful and friendly. Don't feed Gunner the free popcorn (he will follow you if you get a bag just in case!).

I rarely give reviews but I have to give 2 thumbs up to Beartooth. A person who shall remain…read morenameless dumped their dirty cleaning water down the toilet (my wife) along with the cleaning rag and plugged the toilet for the guest bathroom right before our guests were due to arrive on Sunday afternoon. I drove to Beartooth True Value shortly before they closed. Brian (the owner) helped us with selecting the right snake (less money). Mike who checked us out (an actual plumber) helped us select all the right parts if we needed to pull the toilet in order clear the plug. Brian gave us his cell number in case we needed to come back for a different snake or additional parts after hours. Repairs were a successful. Service way above and beyond. thank you, thank you, thank you, Brian and Mike!!!

These guys sold me some boots on ebay in Nov of 2022. 4 months later they fell apart, I sent them…read moreback on my nickel. On March 19, 2022 they contacted me and agreed they were defective and they sent me another pair which arrived after March 19th 2022. Now less than a year later I wrote them that the replacement pair has the same issues - cracked rubber on the uppers, cracked all the way through and no longer water proof. Today March 11, 2023 they told me the boots have a one year warranty. I am within the one year warranty but they do not want to honor the warranty saying the warranty started on my original purchase. I feel the warranty should start when the replacements arrived for the defective original pair. They were very sarcastic and belittling in their correspondence with me. The boots are Frog Toggs and junk. The Godfrey's True Value Hardware store is junk too. Beware as they do not stand by what they sell or the warranties they claim to give. Steve

Best grocery store we found in our area with a hardware store attached and tons of fishing gear and…read morebait. This place had it all. Friendly helpful staff.

OK, so this is review 1,000 for me. I can't believe I got to this number, when I first became a…read moreYelper, I did not even think I would be kicking this many reviews out but here I am. Not only is it a great small town, locally-owned store filled with all of your hardware and lumber essentials that is staffed by friendly, knowledgeable local staff that lovingly helps take care of their community. It is that but it is so much more to me personally. You see, up until just awhile ago, it was owned by my dad. Now since my dad was the owner and manager of the store and I would work on/off at the place as a teenager, I didn't think I could really review this location without falling into some sort of conflict of interest. Now that my dad has retired (yeah!) and sold the business to new ownership, I think I can now give it a shoutout without any bias involved. I do want to give a quick shout out though to my dad. My dad worked long and hard at this business, building it from the ground up. He put so much of his life at this store, making sure to keep prices affordable, benefit his employees, and be a blessing to the surrounding community. He accomplished that for decades. He raised a family, put his kids through school, and have blessed his kids and his grandchildren immensely because of all that hard work. Each long, stressful day was worth it to my father because he greatly loved his family. I am forever grateful for his sacrifice and dedication to hard work. I love you dad! Ok, but this is not a review of my dad - on to the store! If you find yourself in the Hackensack area, this store has what you need for your cabin, camping trip, or day to day needs. Lots of selection that caters to various hardware and lumber needs including items such as coffee makers and outdoor décor. Items are competitively priced and friendly staff will help you find what you need. A good bonus - these folks live close by, so ask them about good fishing lakes, community events, best parking spaces for We-Fest, etc. They have the insider knowledge! Also, did I mention the free popcorn? When you are up north, you wanted to spend more time lounging and less time driving. Hackensack Lumber & Hardware is that one stop shop for all your needed hard goods in the lakes area.

Very nice store!!! Staff was friendly and helpful…read more They were out of the product I was looking for but that happens every where.

This store is a gem in the small town of Pequot lakes. But today was my final visit to this store…read more I walked out with a severe distaste in my mouth. The radio was blaring overhead right wing consternation for my political party and the President of the United States. Retail stores don't get it. Don't bring politics into your sales. Put on home improvement station or easy listening music. You lost my business forever and the word spreads. Too bad. Bad choice.

Great small town hardware store. They have a decent selection of grilling/bbq equipment.read more