The first week of April, we ordered composite decking to replace our old deck boards. The product…read morecolor was Forest Brown made by Fiberon. The order was delivered two weeks later. The entire bundle was the wrong color, even though the wrapping said Forest Brown. I called the guy we worked with at Home Depot and sent him the picture of what we received. He agreed it was wrong and handled getting it returned to the store. Apparently before the product would be returned, a Fiberon Representative needed to come out and see the problem. One week later, he showed up. Saw the color was wrong (told us incorrectly the product had been discontinued 7 years ago) One more week later the boards and hardware were finally picked up and returned to the Baxter Home Depot. The total we had paid them for this product was 3,279.49. We received a partial refund two weeks later for 1,712.33. We called the store a number of times, at some point we were told they held off a total refund because they thought we were going to reorder. This is late May. We already lost our contractor due to this long delay. We were told we would not receive a full refund until Home Depot was refunded the money from Fiberon. There was no way we were going to pay another large amount of money to order another product from them, then pay interest on a credit card on a refund we should have gotten since they had picked up the product. We decided to just go ahead and finish the old deck since now its full outdoor season and we needed to get things ready and enjoy our space. after several weeks and no additional refund we finally talked to the store manager. They seemed concerned about how this had been handled. Ha guess they thought a refund of 443 should placate us. Today, June 16, the supervisor from Home Depot left a message that the final payment was paid. That was for a whopping 351.00. We have a problem here. They still owe us , 1,223.00!!!!!! We will never ever step foot into another Home Depot store again. What kind of rinky dink kind of place would have such terrible customer service. No apology, no action no nothing except to drag getting us refunded for this long.

Top notch service from a knowledgeable and friendly staff…read more Multiple associates working and all asked "can I help you?" Everything we searched for was in a stock, and the associates recommendations we're spot on.

I fell off my bike because the handlebars were really loose and the hardware really close friend…read morebiked over there and we told happened and they repaired my bike for free. They are very nice and professional. every place needs a sore like this. and it is amazing because right as you walk in the store they say how can I help you? It's not just that you walk in and go get what you want, but you go in and very friendly and right to what you need

From the owner: Locally owned and operated with over 30 years experience in the hardware business. We have a…read morefriendly, knowledgeable staff willing to help you with any projects, keys, window repair, plumbing, lawn and garden, rental, sharpening, housewares, paint, plus a lot more

Great store, great people, great dog - what else is there?…read more Spacious and well laid out store, lots of high quality items that you don't expect to see in a hardware store. People are always helpful and friendly. Don't feed Gunner the free popcorn (he will follow you if you get a bag just in case!).

I rarely give reviews but I have to give 2 thumbs up to Beartooth. A person who shall remain…read morenameless dumped their dirty cleaning water down the toilet (my wife) along with the cleaning rag and plugged the toilet for the guest bathroom right before our guests were due to arrive on Sunday afternoon. I drove to Beartooth True Value shortly before they closed. Brian (the owner) helped us with selecting the right snake (less money). Mike who checked us out (an actual plumber) helped us select all the right parts if we needed to pull the toilet in order clear the plug. Brian gave us his cell number in case we needed to come back for a different snake or additional parts after hours. Repairs were a successful. Service way above and beyond. thank you, thank you, thank you, Brian and Mike!!!

Best grocery store we found in our area with a hardware store attached and tons of fishing gear and…read morebait. This place had it all. Friendly helpful staff.

These guys sold me some boots on ebay in Nov of 2022. 4 months later they fell apart, I sent them…read moreback on my nickel. On March 19, 2022 they contacted me and agreed they were defective and they sent me another pair which arrived after March 19th 2022. Now less than a year later I wrote them that the replacement pair has the same issues - cracked rubber on the uppers, cracked all the way through and no longer water proof. Today March 11, 2023 they told me the boots have a one year warranty. I am within the one year warranty but they do not want to honor the warranty saying the warranty started on my original purchase. I feel the warranty should start when the replacements arrived for the defective original pair. They were very sarcastic and belittling in their correspondence with me. The boots are Frog Toggs and junk. The Godfrey's True Value Hardware store is junk too. Beware as they do not stand by what they sell or the warranties they claim to give. Steve

OK, so this is review 1,000 for me. I can't believe I got to this number, when I first became a…read moreYelper, I did not even think I would be kicking this many reviews out but here I am. Not only is it a great small town, locally-owned store filled with all of your hardware and lumber essentials that is staffed by friendly, knowledgeable local staff that lovingly helps take care of their community. It is that but it is so much more to me personally. You see, up until just awhile ago, it was owned by my dad. Now since my dad was the owner and manager of the store and I would work on/off at the place as a teenager, I didn't think I could really review this location without falling into some sort of conflict of interest. Now that my dad has retired (yeah!) and sold the business to new ownership, I think I can now give it a shoutout without any bias involved. I do want to give a quick shout out though to my dad. My dad worked long and hard at this business, building it from the ground up. He put so much of his life at this store, making sure to keep prices affordable, benefit his employees, and be a blessing to the surrounding community. He accomplished that for decades. He raised a family, put his kids through school, and have blessed his kids and his grandchildren immensely because of all that hard work. Each long, stressful day was worth it to my father because he greatly loved his family. I am forever grateful for his sacrifice and dedication to hard work. I love you dad! Ok, but this is not a review of my dad - on to the store! If you find yourself in the Hackensack area, this store has what you need for your cabin, camping trip, or day to day needs. Lots of selection that caters to various hardware and lumber needs including items such as coffee makers and outdoor décor. Items are competitively priced and friendly staff will help you find what you need. A good bonus - these folks live close by, so ask them about good fishing lakes, community events, best parking spaces for We-Fest, etc. They have the insider knowledge! Also, did I mention the free popcorn? When you are up north, you wanted to spend more time lounging and less time driving. Hackensack Lumber & Hardware is that one stop shop for all your needed hard goods in the lakes area.

Very nice store!!! Staff was friendly and helpful…read more They were out of the product I was looking for but that happens every where.