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    The Home Depot

    2.9 (22 reviews)
    Open 6:00 am - 9:00 pm

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    7 months ago

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    4 years ago

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    7 years ago

    Great customer service at this location! All the workers that I encountered were friendly & helpful. The store was clean.

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    15 years ago

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    Ask the Community - The Home Depot

    Cullen's Home Center

    Cullen's Home Center

    2.2(11 reviews)
    61.5 mi
    $$$$

    We ordered 7 new appliances from them more then 6 months ahead of time so they would have plenty of…read moretime to order everything. Of the 7, one didn't work at all -- took two weeks to get it replaced. There was a feature I told them very specifically I did NOT want -- it was there. The stove was not what I ordered, but since they had nothing at their store that I wanted, they refused to do anything about it. One item did not have a handle, one item had not been leveled. When my son-in-law tried to level it, he discovered there was a back wheel missing. That was a month ago -- still no back wheel. Unfortunately, it is about the only place to order appliances in this town. Maybe that's why they don't seem to care if their customers are satisfied.

    For more than 2 months, a range that was delivered has been leaking propane. Cullen's has been…read morecompletely dismissive of the claims and constantly blaming other people. They failed to convert the range to propane from natural gas (as they adamantly stated would be completed) and tried to blame the gas company. The gas company came out and was able to definitively determine that it was, in fact, the range and Cullen's basically refuses to fix it. Meanwhile, the range continues to leak propane in the home and Cullen's has completely dismissed these claims and here we are months later with a range that still leaks propane. I would absolutely never purchase any appliances from this place.

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    Cullen's Home Center
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    Brainerd Hardware

    Brainerd Hardware

    3.7(6 reviews)
    1.9 mi
    $$$

    I just left this ACE and am livid. We are in the middle of an exterior paint project and ran out of…read morepaint. I called to make sure they have the exact paint I need and what time they close. The guy on the phone was not at all friendly and somewhat dismissive, but yes, they have it. We drive the 20 miles in a rush before they close. The same guy at the paint counter (older, acts like we are bothering him) say they don't have that particular paint. He didn't listen to me well enough on the phone!! Now everything else is closed and we are SOL. Maybe if someone calls, instead of acting like they are stupid, you listen to the details of what they actually need????

    Needed a 3/8" PIPE tap. I'm 50 miles away, but I have a friend driving through Brainerd this…read moreafternoon on their way here. They agree to stop and pick up the tap. I text her what I needed, capitalizing the word PIPE so there's no mistake. When she shows the text to the kid working there, he asks a lot of questions about the length of pipe she wants. She calls me and puts the kid on the phone. I explain I need a 3/8-inch PIPE tap. He seems to understand, but when my friend got to my place, again FIFTY miles away, it was a standard 3/8-16 tap for a bolt, not a PIPE. Big difference! I suspect that this store hires kids to fill shoes at minimum wage, and they don't need to know anything about hardware, just have a nice smile. I'd return it, but I'm not about to drive a hundred miles round-trip for an eight-dollar tap. I'll order one from Amazon, and wait a couple of days. This place isn't worth the hassle and grief to deal with the incompetence. Even Home Depot does a better job. BTW, the new ACE Hardware in McGregor is ON THEIR GAME! Unlike this place, those guys KNOW the hardware business! Pop

    The Home Depot - gardening - Updated May 2026

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