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    2 years ago

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    Ashley

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    Mattress Firm Baxter

    Mattress Firm Baxter

    3.7
    (3 reviews)
    0.9 mi

    Corey was very knowledgeable and very respectful of our wants and needs. Showed us many different…read moreoptions, and gave us the best bang for our buck. Our delivery guys, Filimon and Angel, were very respectful of our house! They even asked if they should remove their shoes! They were quick, answered all our questions, and tested our new platform bed to make sure it was installed properly. They bagged and took our old mattress and were completely done and ready within 15 minutes. I was very impressed!

    DO NOT WASTE YOUR TIME, YOUR LOYALTY, YOUR MONEY OR YOUR SLEEP!…read more I bought a more upscale mattress from here and it ended up being complete garbage. Not only is it the most uncomfortable mattress ever made, it is also lacking any kind of craftsmanship - has a huge lag in the center and it did this 4 months in. When I called the store to ask what I could do; the guy told me the company deals with the 10 year warranty issues and to call them so they come out and measure how deep the hole is; ridiculous. Fast forward 1 1/2. My youngest son outgrew his bed and since I had a credit card with a high limit that I had paid off quickly at Mattress Firm we had to go there; to my relief his bed is great and it was one of the cheaper ones. I was never late for a payment, I paid more than the monthly amount due and even paid off the first garbage mattress early, but these jerks closed my account for a bad hit on my credit report that had nothing to do with me or Mattress Firm. I immediately disputed the hit and the derogatory remarks have since been removed from my credit report. So much for loyalty or rewards. I would have thought that since there are more than 5 places to buy mattresses within a mile of each other on Hwy 371, they would have wanted someone who was still willing to work with them. Don't waste your time because even if you find a mattress that has some quality put into it; you'll still be waiting about a month to get the mattress and that was before the pandemic.

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    Mattress Firm Baxter
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    Ashley - furniture - Updated June 2026

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