We stopped in as beginners and the staff member was knowledgeable, friendly and enthusiastic. We purchased strings and will be back. Really nice welcoming shop! read more

I want to learn to play guitar. One day a few weeks ago I rolled (I'm in a wheelchair ) into Bridge of Harmony to look at their selection and prices. The store was pleasant and appeared to carry many beautiful instruments. I encountered an older gentleman behind the counter. Me: "Excuse me. I'm wondering if you rent instruments by the month?" Him: "Yes we do. What kind of instrument are you looking for?" M: "An electric guitar." H: "For yourself or...someone else?" M: "For myself." (WTH???) H: "No. I'm sorry. We Don't rent those." M: (Looking around) "Ok, do you sell them?" H: "Yes, in the back of the store. There's a gentleman back there that can help you." I thank him and navigate my wheelchair carefully through the rows of instruments to reach the electric guitars. There was a younger man towards the rear of the store, busily unpacking a large box. Man" Hi. Are you looking for something?" Me: "Yes, I'm looking for an electric guitar." He nods and turns back to his work. I browse the selection and see several that I like. Unfortunately a couple are hanging up on the wall much higher than I can reach from my wheelchair. Me: "That one is beautiful! I'd love a closer look." The young man gives me a nod, then returns to unpacking his bos, turning his back to me. Now I'm getting confused at the peculiar customer service. I browse the rest of the selection of guitars that I could reach, eventually get tired of being ignored, and roll out of the store without another word from either man. Apparently, they are particular about what type of person gets the privilege of giving them money. I'll buy my guitar elsewhere. read more

This store has a great selection of guitars, ukes, music and accessories. They really need to improve their customer service. It can be intimidating to walk into a music store when you are new to an instrument, even though I am very adept with music, I want to play the drums. The kid in the back said, "I'm trying not to laugh" after I asked him what the Roland electronic drum kit sounded like. Well obviously I knew it sounded like a drum kit---duh. But I haven't heard an electronic one much, and for someone supposed to be knowledgeable and helpful, you kid, was not. It made me feel stupid for asking, and you embarrassed me. Could you not understand I wanted to know what IT sounded like?? Couldn't you offer to plug it in, or show me online what it sounds like? If I even bought it, would I want to take lessons here? No. You need to think first before you say stupid stuff out loud. I'm new to drums. But you wrecked your reputation for me. Think first. read more

Friendly and knowledgeable staff. Good selection and they are happy to let you try things. Nice selection of acoustic and electric guitars. Lots of music too. read more

VERY helpful and knowledgeable, especially as it relates to strings. (I routinely give four stars as a great rating, reserving five for something incredible.) read more