I stopped in because the charging port on my iPhone had a bunch of lint in it, and wouldn't take a…read morecharge. Ryan helped me out, completely free of charge and cleaned my iPhone charging port which fixed my issue. No strings attached. I inquired about when my account would be eligible for an upgrade, and to my surprise I was due! I came back later, and got a great new phone at an amazing price, and the staff made my visit here today a really enjoyable one.

Fantastic service second to none!!! Luke was so easy going and helped us thru buying my new phone…read morewith no stress! I don't look forward to replacing my cell phone and he guided me right thru the process easily.

My company has had service for years with Midwest Security. At the beginning of January, we hired…read morethem to come and change all the codes do a quick check up and then they did the fire inspection. One of the services we asked for was to get a weekly report of who is turning the alarms off and on. It is now the end of February and we've never received the report. I have contacted them by email and by phone to no avail. This is the third contact I've had with them in a couple of weeks. I asked for one month credit on the account because I hadn't been getting the service I paid for and I was told no, we will send you over a months worth of info now. Not a good business practice!! Harry was impolite in my opinion.

I have used Midwest for a long time. It was time to replace my smoke detectors. Supply chain issues…read moremake them hard to find. Harry in Brainerd sourced some for me . I am good at wiring, and he gave me good info to get them up and running. I also was told how to test my rate of rise detectors. They will go the extra mile for you as a customer.

Ok so i order a new phone and he said it would come tommorow when that tommorow came i didn't even…read moreget a e-mail that it was shipped and it has been a week still hasn't came. Besides that the Internet and i pay 2 lines unlimited for 80$ but i want my phone.

I paid $6,200 for them to remove existing wall mounted 55 inch plasma that died and an Apple TV,…read morewith a New 64 inch Sony TV. They also reprogrammed my universal remote and hooked it up to my older Yamaha receiver and DVD player in my stack.They did add some switches to adapt. It did not function well, and they sent Dustin out who then re reprogrammed the setup. 1 1/2 years later the TV went blank. I called and it took 2 weeks to send someone out.He got the TV to view again but after leaving the TV Popped and sparked. I Texted the office -did not work as not a cell # I was told. Emailed the listed E mail address on their web page 0 response . After a third message an owner called and asked numerous questions on how loud is the pop, what exactly is the flash. I said I would monitor to see how often it did this . No call back. My daugher googled the problem and yes fixed it with Duct tape. The owner sends a bill a month and half later for $235 for not fixing their installed equipment. I offered $125, and he argued that I should have called and wanted his $235. He said I was lucky he didn't also charge me for the phone call asking about the popping and flashing. I paid the full $235. Now my other device -DVD doesn't show any video. I emailed Dustin and explained another blank screen. I got no reply. I got someone else to fix the second problem. I guess they figured they got their $6435 and don't care about after install problems. I would definitely not recommend Digital Horizons.

These guys came to our office to discuss ways we could implement technology as well as fix a few…read morenagging AV issues we had been having the visit was followed up with a professional email summary of what we looked at. The return trip is when Chris really shines. He had specific, well thought out ideas for the areas we had looked at, and even some areas he thought of on his own. No high pressure sales, just good honest advice, high quality equipment, and good old fashioned business. Ultimately, because we are leasing the space we didn't purchase, but this will be our first call next summer when we build our new space.

Worked with them for years. Great technical support and service. definitely recommend.read more