I stopped in because the charging port on my iPhone had a bunch of lint in it, and wouldn't take a…read morecharge. Ryan helped me out, completely free of charge and cleaned my iPhone charging port which fixed my issue. No strings attached. I inquired about when my account would be eligible for an upgrade, and to my surprise I was due! I came back later, and got a great new phone at an amazing price, and the staff made my visit here today a really enjoyable one.

Fantastic service second to none!!! Luke was so easy going and helped us thru buying my new phone…read morewith no stress! I don't look forward to replacing my cell phone and he guided me right thru the process easily.

lots of technical problems made switching to T mobile with these guys a two day challenge that is…read morestill buggy. then to top it off crucial information wasn't relayed to me about their reimbursement program that I believed I had been singed up for in store that may have resulted with me getting stuck with a $600+ unexpected bill from my old carrier.

Needed a new SIM card and the gal who helped me was super kind. I was in and out in ten minutes…read more Lovely service!

The Brainerd Store on 710 W. Washington St. It's a one stop shop to get a…read morecellphone. Ben has helped our family choose the best type of phone from a wide array of plans and phones that are in stock. He is knowledgeable and patient with my tech questions. This has been our choice of stores to go to. Ben, did I mention BEN? is the reason everyone in our family are Metro by T-Mobile customers. Its worth the hour drive, because not all Metro by T-Mobile managers wait on you the minute you walk in the door; even if there is a line of customers.