They raised the rates and minimum speed to 250M and it is way worse than when I had 50M. Pathetic…read morecustomer service and provider!!!

An abhorrent customer service experience. Called looking for some flexibility to get internet…read moreinstalled ASAP (next 1-2 days) and explained my unique, critical situation. Despite having had the service at my location prior, they blew me off. Thank goodness Charter knows how to help people out, because Charter stepped up in my hour of need and provided caring assistance. Shame on CTC and their uncaring attitude. Shame.

lots of technical problems made switching to T mobile with these guys a two day challenge that is…read morestill buggy. then to top it off crucial information wasn't relayed to me about their reimbursement program that I believed I had been singed up for in store that may have resulted with me getting stuck with a $600+ unexpected bill from my old carrier.

Needed a new SIM card and the gal who helped me was super kind. I was in and out in ten minutes…read more Lovely service!

We've been an internet customer for many years with only a few issues. Now that we've moved we have…read morebeen unable to get anything. Been waiting almost 4 weeks & not even an offer of a temporary line. Maybe the service is better for new customers but absolutely NO loyalty for existing! Very little contact to try explain the problem or give a time estimate. Very poor customer service!

Have been their client with Cable TV and Internet for 5 years. I will admit, the internet speeds…read moreand mbps are quite low for being cable, but it is still better than what DSL would give. Some issues arose recently regarding my package bundle, the pricing and the commitments. I emailed Customer Service and the issues were professionally and promptly handled, very pleased to continue to give them my business.

Phone Guys have always been able to work with our schedule and always have the helpful insight on…read morethe latest technologies to help our growing business succeed. Like a lot of companies, our company has gone through growth and down-sizing. We have been in 3 locations in the past 18 years, and we've used Phone Guys to successfully connect us to our customers in each of our locations. Phone Guys just finished the wiring of our phone and data systems in our new office in Blaine. Today we boast Albertville and Blaine locations. Thanks to Phone Guys, we can offer a seamless experience to our customers and Trade Partners, regardless of which location we're at. Our company relies on customer-referrals. It's truly the highest form of flattery. It also shows potential customers how people feel and the level of trust they have with a company. We do not refer companies unless we know they will pass on the level of satisfaction we have witnessed with them. If anyone is considering purchasing new or upgrading their existing phone and/or data systems, do yourselves a huge favor: CALL PHONE GUYS! If any potential customers would like to hear about our multiple amazing experiences with Phone Guys, we'd be happy to discuss our experiences. Russell J. Winslow III General Manager, SUPER SIDERS

From the owner: Phone System Installation and Maintenance Voice and Data…read moreCabling VoIP Telephony Voicemail System Installation

Cbeyond is the worst phone company for small business EVER! They are great at making the sale but…read moreafter that its a total con job. I tried to get out of my contract because I needed a more robust system - they refused saying, "If we let all of our unhappy customers out of their contracts, we wouldn't have any business." Seriously! So then they talk me into a new system that's supposed to solve my issues - and it's supposed to cost me $100 less per month - but of course that isn't true either. It actually costs $100 more per month - AND I had to buy new phones and pay installation fees AND they even charged me an early termination fee for the old system!!! But they got a new 3 year contract out of me by doing that (which I asked them to waive - they said sure - but my agreement still says 3 years). I'm telling you - DO NOT do business with CBeyond. I won't even rate them 1 star. I feel that they have been completely dishonest in their dealing with me and unfortunately I'm stuck with them for three more long years. A bunch of con artists...

Staff was great. Got in and the guy got my case and changed out my buttons for the colorful one out…read moremy case on , and I was out . Cool dude , friendly and helpful.