So fortunate to have found Dr. Kirkland's practice. An absolutely amazing experience from reception…read moreto cleaning and treatment. Dr. Kirkland, Jennifer, Amy and Liz were pleasant and professional from the onset, explaining each step of every procedure along the way. Looking forward to being under his team's care for years to come.

Very knowledgable - top of the line equipment - Very friendly staff…read morePrecise diagnosis and treatment plan. I had been to other dentists before with regard to a certain tooth, but I felt that this was the first time I got a diagnosis that made sense to me. I was impressed with the top of the line digital equipment. The staff was very friendly, and they furnish precise written estimates so you know what to expect. Would definitely recommend.

I would avoid this "practice" at all costs. It is not…read moreintended to be individualized care for your TMJ. It is a factory to bring in as many patients as possible, "treat" them the same and take their money. - it's easy to get an initial consultation, but nearly impossible to get a timely follow up with the doctor. - nothing is explained well to you about your care, other than the cost and apparently the rules of how little time you're allowed for each visit. - the "technicians" who fit your appliances stick to an arbitrary 1/2 hour rule. And if your appliance isn't fitting, they will send you away without an appliance that works. - they are also extremely intent on making you sign a liability form the minute you walk in that is over broad and covers things you have never agreed to In all I spent over three months under TMJ care's supposed care. Yet, in that time. I wasn't actually treated because they're inept. In fact, my TMJ has gotten worse. Staff could not fit the required appliances to my mouth. Ever. On my very last visit the inept tech could not make the appliance fit my mouth. Rather than allow me to leave with one that I could use to improve my TMJ, she abruptly stated "I'm not gonna help you anymore today. Your 1/2 hour is up." she then proceeded to blame me for not having known to make an appointment earlier to have it fitted before my next doctors appointment. The office is over an hour away from me round-trip. I let her know in very stern tones that this was not appropriate or acceptable. And after that, the entire office staff swarmed in escalating a scene where they all got in my face and were extremely intimidating. Incredibly, despite the fact that it was a gang of 5 or more against a single person, they flipped the script and claimed that I was the one who was somehow threatening. After doing nothing to stop this horrific scene, the doctor later apologized to me. Needless to say, I no longer choose to go to this practice.

First of all I waited "4 months" to get the results of my x-rays. That was the first "red flag."…read more I think they fit everyone that comes in the door with mouth appliances, without even looking at x-rays first. The most important thing is I paid for the appliance, and got my EOB from United Healthcare. They said my share was "0." They refuse to send me the $103.00 they owe me! And she really didn't help me at all !!! I have tmj/tinnitus, and it was never really addressed. After all this, she had one of the girls tell me she wanted to see me again in "a year!" Thanks for nothing but distress. Wouldn't recommend this place to anyone !!!

Warning: I spent over $6K for dental work and now I cannot use my teeth. This has been an absolute…read morenightmare of an experience that no one deserves to go through. I went in for a treatment (3 fillings, 3 crowns). I was sent home with 3 teeth that were twice their normal size and jagged. He drilled and filled my cavities, but "forgot" to shave/shape them. Pieces of filling were falling off in chunks in my mouth for the next 2 weeks. The office was not concerned unless it was my temp crowns that were falling apart. When I went back to have my permanent crowns put on (and his unfinished work completed), it was so painful removing the temporary crowns, he had to numb me. He never took any x-rays or looked any further into why I was in so much pain. He just shot me up with novocaine and cemented the permanent crowns on. I was told I could eat whatever I wanted, but my first meal came with excruciating pain. The crown was not placed correctly. It was much too long. I called the office, and they had me come back for a bite adjustment. I was told to give it two weeks, the pain won't go away immediately because I probably bruised the nerve. Three weeks later I called the office again, as the pain was no better. I was referred straight to an oral surgeon for a root canal without any further evaluation (after being told I did not need a root canal). There was zero compassion for the pain I was experiencing, or the malpractice that occurred in their office. I politely asked for a refund on the one tooth in the amount of $1,666 (since he refused to look at his work that was causing my pain). They refused to refund my money unless I came back in for an evaluation after they refused to evaluate the issue. I could eat anything I wanted to before I let this man touch my teeth, and now I cannot eat anything but soft foods. They let me suffer through the holidays like this. That's how much these people "care" about their patients. I have contacted my attorney, and we are pursuing legal action as a result of these personal injuries. Save yourself the hassle, and choose a different dentist. Please don't end up like me! My teeth are bigger on the right side than they are on the left now. I will be looking into veneers to cover up this embarrassing new look he gave me once I get my crown fixed. I had pretty teeth before I came here, so this is quite stressful and depressing. This guy will straight up BOTCH YOUR TEETH!

This office deserves more than just 5 stars. If you are in need of any dental work, this is the…read moreoffice and staff you want to come to. I hadn't been to a dentist for at least 30 years due to fear and anxiety. From the moment you walk into the lobby you are greeted with friendly faces. Dr Loveland is patient and responsive to your personal needs. My family and I have needed a dentist that we can trust and we found that here! Thanks to Dr Loveland and his staff I can smile again!

I have called the emergency line 5 times now and not received a response. A procedure was done…read moreyesterday by Juan Valencia (despite being a patient of Crawford) without my permission. I went in to have a small amount of pitting (from wear and bruxism) filled- an optional procedure as I didn't have cavities- and left with a mouth full of composite and now can't bite down normally. This is my first holiday with my son, which will now be completely ruined due to the dental treatment THAT I DID NOT GIVE PERMISSION TO HAVE DONE. It was mentioned to me after the fact when I was unable to speak due to anaesthesia. When my spouse called after the procedure to inquire why my teeth no longer met at all to bite down normally, she was told that the dentist had "opened my bite". WITHOUT MY PERMISSION, WITH NO DISCUSSION WHATSOEVER. I still could not talk, but Valencia said he was on call the next day and to call him, if needed. No wonder he told my spouse "she will hate me for about a week". Yes, that is definitely the case. At this point, I have called five times with no response. My holiday is ruined, I can't eat normal food, and will clearly need to have more dental work completed to fix this incompetent, illegal treatment. As there as no response and nobody apparently on call, I plan to contact the AZ State Board of Dental Examiners and my attorney. This is grossly incompetent and negligent care that was completed without any agreement from me. I went in for a small procedure and left hours later having had an incompetent, completely different treatment done- and no response or recourse for aftercare. Other signs of complete incompetence: (1) The dental technician only numbed 3 of the 4 areas to be worked on- and, when I told her I was having small fillings in four areas, she told me that I wasn't- just in three. Of course, halfway through the procedure, when my jaw was propped open because I could not hold it open any longer on my own due to fatigue (which the dentist would have known would be the case if he'd ever taken a dental history from me or, in fact, had any discussion at all).... the dentist realized that there was to be a filling in the lower right molar and had to stop halfway through to go through another round of injections. (2) I had to have 5 rounds of multiple injections in all 4 areas (upper and lower back molars and TMJ area) throughout the procedure because the dentist could not, apparently, manage to numb the area. Instead of reconsidering whether things were going well and to continue or not, he plowed ahead and I was unable to speak to have any discussion by then. (3) I have been a patient of Dr. Crawford for years. I met Juan Valencia once, briefly, after a teeth cleaning when he explained that the small pits should be filled- a procedure the office said would take about an hour. In reality, he added composite to 8 molars and, with no discussion, decided to "open my bite". Is he even an orthodontist? I simply had a teeth cleaning and agreed to have 4 small pits filled, not an unauthorized orthodontic procedure from a dentist I'd met once for less than 5 minutes. (4) He took NO dental history, did not even speak to me before beginning the procedure by which time I was already numb and having difficulty speaking, anyway. He did not mention any intention to do work beyond what was agreed upon. What he might have found out was that I have had consultations with highly respected orthodontists and oral surgeons in the past regarding TMJ condition and, thus, I would have NOT needed any such consultation or treatment from Juan Valencia whom I'd met once for 5 minutes and knew NOTHING about my dental or health history. (5) He did not even speak to me after the procedure, but rushed out to the next procedure. He was probably behind because he was doing way more than I agreed to AND had to stop halfway through to do more numbing since they hadn't done it from the start, despite me telling the dental technician that I was to have 4, not 3 fillings. So, to recap, they did not know where they putting the fillings, then proceeded to give me an undiscussed and completely unauthorized orthodontic treatment that has left me (1) unable to eat normally (2) unable to bite down and have any but 2 of my molars meet (3) ruined my first holiday with my baby (medically fragile) son and (4) unknowable repercussions to my jaw/TMJ/bite and (5) completely unresponsive on the "emergency" line, despite yesterday assuring me that he would be available once I was able to speak. I was a patient of Dr. Crawford specifically because he was conservative and did not push unnecessary treatments onto his patients. For me, this is truly a complete nightmare and the health consequences are likely to be significant. This was incompetent, negligent- and possibly illegal- care as he did a completely different procedure from the one I agreed to without any medical emergency to dictate doing so.

I initially saw Dr. Skinner to establish dental care. In my previous experience, a first visit…read morealways included both a comprehensive exam and a cleaning, so I was disappointed to learn that I would not be receiving a cleaning that day. I agreed to schedule a separate visit for a cleaning. There was nothing comprehensive about my exam. They took X-rays, and Dr. Skinner briefly looked in my mouth. Almost immediately, the visit shifted into a sales pitch for Invisalign, a treatment I never expressed interest in. It felt very coordinated, as the assistant pulled up my insurance information, which seemed to prompt the discussion about pricing and discounts. Dr. Skinner spent over 20 minutes trying to convince me to commit to Invisalign that same day, repeatedly emphasizing discounts and even offering additional incentives if my husband and I both signed up. The entire experience felt more like a sales appointment than a medical visit, and I felt very uncomfortable with the pressure. I eventually declined and decided to seek care elsewhere. After transferring my X-rays to another dentist, I learned that one of my molars had a crack and needed a crown, something Dr. Skinner completely missed. I'm disappointed in both the lack of thoroughness and the aggressive sales tactics. I would not recommend this office to anyone looking for patient-centered, comprehensive dental care. Avoid this office unless you want your dental experience to feel like you're at a used car dealership.

Dr Skinner is not a caring dentist. rushes through everything and grumpy! the staff is very nice.read more

I had the best experience at Associated Dental. The staff was wonderful--they truly care about…read moretheir patients and take the time to explain the process and procedures before doing anything. Madhu was amazing and genuinely cares about her patients. I highly recommend this office to anyone looking for a new dentist. Janet M.

I had scheduled an appointment with Dr. Muul today May 16th. it was supposed to be to be at 10:30,…read moreI mistakenly put it in my phone for 1:30. Instead of having to reschedule it, and Dr. Muul being finished for the day he took the time to treat me when he didn't have to. the procedure was an extraction and I was stunned that Dr. Muul did the entire procedure start to finish in 15 minute, unbelievable. I have never been more satisfied with a dentist. Thank You, Joseph Cameron