This is review is for my conversations with the staff and the owner , not for services rendered…read more I have a dog that needed to be seen by a vet and I knew it would probably be an expensive visit based on what I thought was happening. So I started to research vets in TJ , Mexico because I've heard about some other pet parents traveling down there for more affordable pet care. After researching quite a few , I contacted Vet Playas because based on Yelp they seemed to be at the top of their game compared to all others in that area. They also were open over the weekend and others were not based upon the hours provided. I was contacted by Ron , who I believe is the owner. He let me know that a front desk person would be contacting me shortly. I was contacted via Whats App by the front desk staff and they gave me pricing on all the procedures I'd asked about. The exam is a little less than what the states charge, however all the other procedures were much less expensive than having them done stateside. Ron texted me & then we spoke for a good amount of time going over what might be the issue with my dog and the various procedures that may have to be done to diagnose. He also gave me pricing for all of those things. He was very patient, informative, and not pushy. Thankfully my dog's original issue was resolved so I didn't end up using Vet Playas services. However, I would definitely consider them if I need vet services again based upon my conversation with Ron. I suggest to those that do not speak Spanish well, use a translator when speaking to the other staff so there are no miscommunications. Google has a translator you can enter text in whatever your language is to translate into Spanish and vice versa.

I've been to VetPlayas with all the pets in the past. This time it was very different, I was very…read moredisappointed with the quality of service let alone the price. Now I understand why their prices aren't listed. My 13 yr old chihuahua has some bumps and a big mass around her neck. I went in for a check up, at 13 years old I understand her health isn't the best. I made the appt for last wed March 4th. Wait time was normal about 15-20 mins. Th vet was with us maybe 10 mins, the surprising thing is in those 10 mins she took maybe 10-15 coming up with the bill of $16k pesos. The office spent more time calculating the optional services than actually telling me anything that could give my doggie comfort or even suggest anything outside of the ridiculous quote. I truly believe my biggest mistake was telling them I was coming in from Pasadena in case I was a bit late. Outside of the exam which they say was an oncology exam, they did absolutely nothing other than charging me $1000 pesos. Regular exam is between $300-$450 pesos, they also did grooming for $700. That seemed reasonable, even the grooming they did alot more than the Vet did just measuring her lump and rushing to give me the price. The moment I said I didn't want to do the 7-8 different exams the Vet quoted me on because of her age and honestly the cost, she lost interest and pretty much walked out. I thanked them and told myself never to return and will also pass that experience to anyone who asks.

Excelente servicio en la veterinaria Pet Clinic de Playas de Tijuana, ubicada por el Parque Azteca…read more Nos atendieron hoy alrededor de las 3:00 pm y todo el personal fue muy amable y atento tanto con nosotros como con nuestra mascota. Respondieron todas nuestras preguntas, nos dieron el medicamento necesario y nos explicaron todo de manera muy clara. Además, el servicio fue súper rápido; no pasaron ni 10 minutos desde que llegamos cuando ya habían pasado a revisar a mi mascota. Definitivamente los recomiendo mil veces. ¡Muy buena experiencia!

Review in Spanish under English review:…read more I've said this before and I'll say it again. I appreciate how Dr. Hector has always been incredibly helpful with my dogs. Last week, my bully had an ACL tear, and surgery was the only option to avoid long-term limitations and medication. Even though I live in the Bay Area, I don't mind traveling for non-urgent surgeries because I trust Dr. Hector completely. My dog always heals quickly and well under his care. Dr. Hector provides all necessary medications and is always reachable with the most helpful information. The doctor provides taxi/pick up drop off from and to San Diego. No Aprecio cómo el Dr. Héctor siempre ha sido increíblemente con mis perro(s). La semana pasada, mi bulldog francés sufrió un desgarro del ligamento en su patita derecha y la cirugía era la única opción para evitar limitaciones y medicamentos a largo plazo. Aunque vivo en el Área de la Bahía (Norte de California), no me importa viajar para cirugías porque confío completamente en el Dr. Héctor. Mi perro siempre se cura rápido y bien bajo su cuidado. El Dr. Héctor proporciona todos los medicamentos necesarios y siempre está disponible para brindarle la información más útil. Desde San Diego el doctor puede recoger y dejar a los animalitos.

Of the 3 vets in Playas de Tijuana that I used for my kitty (deceased 2024 at almost age 20), I…read moreliked Dr. Rivera's office best. He was always very kind & the staff was always great. So reasonably priced compared to the U.S. I'm looking into getting a new kitty companion, & Dr. Rivera will once again be my go-to vet.

I have several times been to this place before with my dogs. I had brought a dog that was sick and…read moreafter talking to them I decided to put her to sleep because she was no longer having a quality of life being so sick. I noticed that my dog wasn't put to sleep immediately. It took her couple minutes to finally sleep. I couldn't bear watch her that now I think they didn't do the procedure properly as putting her with anesthesia first. I wish I didn't put my dog through this place. They are quick to see the dog and will give fast care but they have become expensive and a little careless. They seem to money driven now. They don't weight the dogs as they should to give proper medication dosages. They also have increased their prices that don't seem to be any better than the US.

Wonderful people who really care for animals. Very thorough and easy to get to via taxi or Uber…read morefrom walking across thru customs. Park at the border at the one business that's closest to customs. Walk thru customs and catch a cab or Uber. My cat was in a stroller. After visit, take a cab or Uber back to drop off spot and walk back across. Super easy!

They have several patients from the USA they come highly recommended for their affordability. Hours…read moreare a bit off

I'm so grateful I found this vet. Leslie is very responsive via email/text and was very helpful…read morewith prep and transportation to their clinic. Dr Paola is extremely thorough and really cares about the animals she treats. They practice fear free animal care and are paper free. The prices are extremely reasonable compared to the states. They have a lab on location so you get results the same day. I believe they only schedule by appointment but they will take emergency visits. I hope they stay in business for a very long time!

Dr Carlos and Dr Paola are exceptional vets in all regards. They are extremely knowledgeable and…read moretakes the time to explain things in detail for you. They are compassionate and gentle. I have brought my many dogs and cat to them for over 8 years, and referred many friends to them as well. They don't upsell you things. In fact, yesterday as we contemplated if it was time for our elderly cat to cross the rainbow bridge, Dr Carlos compassionately supported us and our cat. He advised us not to have additional labs drawn, as it would reveal the same or worse results. So many vets would have done them to add services. They are honest and offer excellent guidance. They are worth driving from the US for their care.

When a stray black lab found his way into my yard I fell in love with him immediately…read more He was not neutered so I was looking for a good vet to treat him. Doctor Fuentes is located at Clinica Veterinaria "Terra Cannis" on Paseo Playa 1214. He and his nurse, Mary are extremely nice and compassionate. Both speak English and took VERY good care of my new dog. I dropped Blackie off at 9:00am and he was able to come home at around 7:00pm. Although the clinic was very busy, Dr. Fuentes took lots of time to explain the procedure and recovery. He gave me pain medication and a prescription for an antiseptic to treat the wound. I will go back in two weeks to have the stiches taken out. I have another dog and this will definitely be my new go-to vet for both animals who I love dearly. Thank you Mary and Dr. Fuentes! Blackie thanks you too :) P.S. Their email is terracannis@hotmail.com and you can find them on Facebook: clinica veterinaria terra cannis. The fee for an adult male neuter was $66 plus $10 for post operative medication.

This is my second visit to the clinic with my dog. I'm am so happy to have a qualified and…read moreprofessional team in Julian to care for our pets. Dr. Flores is very calm and friendly and exudes compassion. You can tell he is passionate about his patients. His support staff is always helpful and friendly. The office was very clean and our appointment ran on time. I am so grateful to this office for taking the chance on Julian because we needed them. I could not be more pleased or grateful with the care they gave my pet. Highly recommend.

Yelled at and kicked out without care or referral--If you have a choice, go somewhere else... This…read morevet is a secret monster if you trigger it and it is SCARY! I brought my dog in for foxtails yesterday and had a nightmare experience where the vet angrily raised his voice at me while we were alone in a room (I am a young girl and his is a quite large older man) and kicked us out. I was scared for my safety. After shaming my dog's weight (exclaiming "40 pounds!!?" in a judgmental tone, even after losing 4 since the last visit), Dr. Flores brought my dog and me into the examination room. He had me place him on the table, where he muzzled him and, with a tool in my dog's ear and my dog whimpering, kept speaking to me in a raised tone about how it "wasn't my fault" that the foxtails were present in both ears and continually explaining how it was "nature's fault." He even had me come very close to him to look in my dog's ear through a small tool he was holding, placing me in an uncomfortable situation where I was practically being hugged by the vet's body. When I told my mom about how the vet had me stay in the room during the examination and interacted with me in this way, she said it sounded unusual and unprofessional. I pleaded with him to stop talking to me in such a loud tone while he was so close to my dog's ear and to please go back to caring for him so we didn't prolong my dog's discomfort. "Please stop speaking so loudly while you are so close to my dog's ear! You are hurting him." In this moment, Dr. Flores got extremely upset with me for asking him to "shut up," words I never used. He sent the vet assistant out of the room and proceeded to yell at me about how I should never speak to a veterinarian that way. I could not get a word in as he continually asked, "Why do you think you could tell a veterinarian to shut up??" interrupting me with the same question any time I tried to explain. My dog was in so much distress and pain, and I was scared for my safety. He yelled that he would not care for my dog and sent us out, telling me he would need to be put under and that he had foxtails "near his ear drums" in both ears, but refusing any further care. I left in a panic, the other three people who work there (two women and a man) saying there was nothing more that could be done and that Dr. Flores' word was final. No care, no referral... I felt disregarded and disrespected by everyone there. The vet claims I was not yelled at, but I was alone in that exam room and only Dr. Flores and I know what happened... although Dr. Flores appeared to be blinded by rage in that moment. Unprofessional, to say the least. I ended up driving down to Poway's urgent pet care and paying a bunch of money to be told he didn't even have foxtails in either ear... Just infections. I was sent home with anti inflammatory meds & and ointment. Not only was he awful to me, his diagnosis was inaccurate. If you have a choice, just go somewhere else

I was shocked by how unprofessional this business and the man who "helped" me are. On Monday I made…read morean appointment by phone for my dog to be picked up from my home Wednesday morning at 9. Wednesday at 930 and no one. I called to confirm the appointment, the man remembered me and told me i can drop him off. I reminded him that i needed my dog picked up and after some words he finally said he would come. Another half hour passed and he finally showed, popped the trunk of his car and told me to put my dog in. I thought it was a joke. What kind of nonsense is this?! I would never trust my pet with this business or man. What kind of a person transports a pet in a closed trunk?!

I had a great experience here with Martha and Dr. Mondares!!!! I literally did not know what to…read moreexpect. It's got a chill beach vibe in a home with EXPERTS working there! From the front to the back, thank you for taking care of Karma & Chaos and all their babies! We're all bugs!

I would like to take this opportunity to praise one of your employees in the front desk check in…read moreNatalie. The way Natalie smiles, her professionalism, her friendliness is beyond amazing. Every time I have come in, the welcoming way she greets me is amazing. I have been a manager all my life and in the customer service field and know exactly what it entails to offer a great experience to each and every guest and customer to our business. Every action, reaction and answer Natalie provides me is admirable. No matter what is going on around her, good, bad and even situations that would rattles someone's demeanor, she never sways away from her professionalism and beautiful soul of a human being that offers true and authentic empathy for her clients and their fur babies. Thank you again Natalie. You are a wonderful asset to this business.