The five stars is to the male worker that changed my battery in the parking lot in the dark. I am…read moreso grateful that he did this for me after my car wouldn't start. Good service!

Great customer service by Juan. Super nice guy that wants to take care of his clients like a…read morefamily. Juan is a type of guy who makes you want to buy from this store again. Highly recommend him.

Service counter guy is good people Dillion is his name…read more Store has mostly what you would need today and circa 1980 Helpful I shall return for batteries

Came in to get a headlight bulb replacement. Yosseline was quick in getting the bulb and getting me…read moreassistance, thank you. Big thank you to Gabrielle for helping me. Definitely went above and beyond in helping me switch out a headlight on the Yaris. Definitely a hard to reach and not an easy switch. This location is always clean and organized! The staff is knowledgeable and helpful always !

10 plus years later my light bulb went out. I called and this business continues to amaze me with…read morethe communication and service that they provide. I want you think the owner and the gentleman that helped me made me feel welcomed and their professionalism. They also honored their Groupon that I bought years ago. I'm thankful that my brother was able to buy me the Groupon for this and I would drive an hour to get here for them to help me. Now I feel safe being on the road in the evening when I get off of work and not have any concerns of getting pulled over by anyone.

Best price of all the shops I looked at to install my Bilstein 5100 leveling kit and alignment…read more Excellent customer service, and the guys are super friendly and helpful. I'll be doing the rest of my planned work with them.

I had such a great experience at AutoZone today thanks to Henry! I went in needing new windshield…read morewipers, and he was so kind and helpful from start to finish. He not only gave me great advice on which ones to buy, but also helped me install them--and even took the time to show me how to do it myself for next time. That kind of patience and genuine customer service is rare these days. Because of Henry, it was an amazing experience and I'll definitely be coming back. AutoZone is very lucky to have an employee like Henry.

A widow bought a battery and was promised a free installation, but the thin red shirted, dark hair…read moreperson at the store refused to do the installation. As I sat in the parking lot calling the widow to inform her that they lied, I saw a store employee come out and change an easy to change light bulb. This company hires slackers, who fail to deliver what is promised.

This shop is the last of it's kind. Shop full of dudes that know what they're talking about,…read moreinventory of stuff you need for your car. Machine shop too. This is the only place my car buddies ever recommended in the 20+ years I've been living down here. Thanks for being in Los Gatos, real easy access from the Blvd.

I went here to get chains for my tires for a trip to the snow, they were absolutely amazing to work…read morewith. He patiently showed me how to put the cables on and take them off, best practices etc. I will definitely be back, thank you!

Check Engine light was on. Their instrument indicated, "mass air flow sensor dirty". New ones…read morestart at $100 and up! Yikes! The associate said it's possible to clean the sensor. He showed me the two brands and recommended a can of: CRC's "Mass Air Flow Sensor Cleaner". I cleaned the sensor, and put it back. The "Check Engine" light is off and engine runs smoother! Cleaned two more cars and they run better, too! No $300 bill from the repair shop. 5 stars because their skill, equipment and advice helped me fix the problem. Thank you for the help and saving money, time, stress and energy! I

This Kragen's is actually now an O'Reilly's. I'm not sure what the difference is since they all…read moreseem to sell the same stuff, but I think it's gotten a bit more expensive since it became affiliated with O'Reilly's as of late. It's easy to find what you need, but hard to find someone to help you if you don't know what you need. They don't have a whole lot of staff here so if there are more than say ... 3 customers wanting a part "in the back," then you're out of luck. They usually run specials but run out of most items they run specials on because I guess... their specials are pretty good? Parking isn't too bad but getting out of the parking lot you will get mobbed by all these cars coming out of Lucky's and just rushing into the street.

Easy access parking . Never really busy. Check-out is quick. Great place for basic automotive…read moreparts needs. They have always had in stock everything I was looking for. I.e. windshield wipers, blades, oil, filters, cleaners, conditioners, electrical, relays, and fuses, etc....

If you frequent this location, you should be very familiar with Dwight and the way he operates…read more.. Rumor has it he's a manager? He's been working there for a really long time & you often see him on the stool or maybe even bent over the counter, taking a cat nap.. it's all good but at least look alive when someone walks in and make an attempt not to act like you're put out when someone wants to purchase something.

Ordered a part online. Received junk email stating "it's possible we might have 2 here. The prices…read moreare different from the website". Called business. Female stated prices on website are from 2011 (13 years ago). She put me on hold, came back and said they didn't have my part. I provided a recap of why this is bad business and said "good luck with everything" and she hung up on me.

Couldn't ask for a better place to buy my parts best guys around super knowledgeable…read more A+++ service at the counter and over the phone :) Hope to deal with for a long time .

Formerly Winchester auto parts," Napa auto parts Vara Winchester auto parts" this Napa auto parts…read morestore is not anywhere near the level of the old Winchester auto parts. The employees use to be super knowledgeable and friendly "mind you there is still one guy there that is OG but for the most part the other guys almost seem not to want to help or just don't know the answers. The quality of Napa parts IMO are not the greatest and they are for the most part over priced. I used to be a regular at Winchester auto parts and did not mind paying higher prices because I got quality service and quality parts unfortunately I cannot say the same for this Napa auto parts that bought out The old Winchester Auto

I was happy to hear a new location for NAPA opened near me. I came to them for a warranty service…read moreon a brand new alternator that went bad. The worker told me I would have to buy another new one because I didn't have my receipt. I told him this thing is so new, the barcode is still on it. Just look up the serial number and you will see my name in the system. He kept lying saying he can't do that without even trying. Instead of falling for that, I drove to the Santa Clara NAPA. Walked in with my bad alternator. They didn't even ask for a receipt. The worker looked up the serial number and confirmed my warranty for replacement. Had I not switched stores, I would have gotten scammed by this new location to buy a second new alternator after the first one was a dud.

Jerry and his team has been servicing my SUV for several years and always beats the dealer pricing…read more He takes great care in his work

The shop came highly recommended by a family friend and they did not disappoint…read more First of all, EXTREME flexibility in accommodating my schedule needs. The ease of finding a 7AM appointment was key for me. Brought in my 2019 4Runner fr a wheel alignment. They told me it would about two hours and they actually finished in less than 1.5h I really appreciated the accuracy and attention to the detail while they perform the alignment . Also immensely liked that they would explain every single step of the process. They also found a couple of unrelated minor issues with the truck but they never tried to push additional services. I will take all my other vehicles here and I am pretty sure I can confidently say I found my new mechanics! Highly recommend to anybody looking for a reliable/trustworthy experience. Did I mention that on top of everything their prices are absolutely right?