They respond in a short amount of time and can be very flexible. I had a deep cleaning the first time I booked an appointment and was very pleased with result. Looking forward to my next appointment! read more

Timely and clean service. Affordable rates and open for feedback for redoing any spot cleanup further. They also offer promotional discounts for regular services. read more

They gave me a fair price, clearly explained what they would clean, showed up on time, and did a great job.

Really hate leaving reviews like this especially with local businesses Issues: I scheduled a DEEP clean for a 2 bedroom for Tuesday at 9am (because that's the time they said they had available when I inquired) and they showed up Monday at 9am (I wasn't home) so I rushed home to let them in The woman was working for 4 hours and she really did her best to clean but I could tell she was tired. The floors were not mopped and neither were the baseboards. The cabinets weren't cleaned. When we are talking about a DEEP CLEAN, and you're paying for it, it should be a deep clean. I reached out directly to management to tell them to make sure the floors were cleaned, to which they confirmed they were (I would have told the woman, but she didn't understand what I was saying) I spent an extra 2 hours mopping up the floors and cleaning the baseboards. When I gave my feedback, managements response was for them to come back the next day. No thank you. I told him I was already cleaning the floors. Then they offered a partial refund (we won't give her the tip you left her, and we'll give you 10% off) the woman did work hard and she deserved the tip. What you should've done was take the entire pay cut. This is clearly a management issue. First off, don't send just 1 person to do a deep clean of a house. If you only have 1 person, you should be rescheduling. Also, check your scheduling - clearly you have things mixed up. Second off, 10% off for this person missing a quarter of the work is not a way to make even. Praise: The woman cleaned the hell out of the oven. Best part of the cleaning. She was kind, and she put in work. I wish she had a 2nd person to help her. I will never hire this company again. read more

BR Performance Cleaning - Dirt and grime not cleaned up from a deep cleaning - Home Cleaning Near Me

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I had them clean a condo a while ago and I totally forgot how good they are. I got a special and decided to have them do a move in / move out cleaning for a renovated home. The place had been cleaned recently, and all the appliances are new anyway. So I was thinking that I was just being picky and am wasting money. I didn't expect much difference. Boy was I wrong! I checked the window tracks because some cleaners would skim there. Sparkling clean! Spotless! All the glasses and mirrors were spotless. (They clean inside only) Chrome faucets spotless. Floors vacuumed and mopped. They managed to find some construction debris in the cabinet and cleaned it out. They pulled out the stove and fridge to clean as per description. The place looks so much nicer. Money well spent! The only thing is that they only speak Portuguese and almost no English. They overcame that with a translator on their phone. So we can communicate fine. Kudos to team VALDETE OLIVEIRA! Highly recommended! read more

They are an amazing company and their work is impeccable. They are my "go to" cleaners. Excellent move-out jobs and great for ongoing service needs! read more

Easily one of the best decisions I've made when getting our house ready to sell. My husband messaged and was quickly with a quote and availability. Super easy to select services. Two of the nicest, most efficient and hard working ladies showed up to clean our home. I am beyond grateful to Sandra and Ludmilla for the amazing job they did on my home. I have never seen it so clean. Attention to detail is an understatement!! Everything and I mean everything was sparkling and clean. Not one surface, crack or corner was left untouched! Thank you ladies!!!! If you're going to have your house cleaned-ask for Sandra and Ludmilla. I promise you that you will not be disappointed!! read more

BR Performance Cleaning - The blanket on my couch was left so nicely!!!! - Home Cleaning Near Me

Society tells us that we're supposed to adhere to certain gender roles, "women cook and men clean." That may apply to some, but not for all. Thankfully, our society is starting to break away from these "norms" and I can proudly say that I enjoy gardening and have never enjoyed cleaning (nor can I honestly say that I'm good at it and have the time for it). Thankfully, there are businesses that cater to folks who prefer to enjoy a nice cold adult beverage, while someone does the dirty work (literally). After doing some intense research, my wife found BR Performance Cleaning. After communicating with the owner by discussing the areas that needed to be cleaned, my wife was able to quickly secure a quote and appointment. The following day the cleaning crew arrived with positive attitudes and ready to clean! What was so awesome about this experience is that the crew needed no instruction from us. Therefore, we technically could have left our home and ran errands as they cleaned. Four hours later the crew was done cleaning our 3 bedroom 2.5 bath home. To say that they did a great job would be an understatement. The crew did a thorough job of cleaning our stove (a major point of concern for my wife), the grout on our kitchen floor, the high ceilings in our house, our showers and bath tubs that we can never quite clean ourselves, kitchen sink, etc. They even folded my son's comfort blankets into little bows (he likes it so much that he doesn't want to unfold it to use it), and perfectly (and respectfully) folded my collection of Kobe remembrance magazines! I would definitely recommend anyone who is looking for a thorough deep clean to check out BR Performance Cleaning. There is nothing like the airy vibe of a clean home! You know the saying, "Clean House, Happy Spouse (I honestly don't believe in these silly sayings)!" read more

BR Performance Cleaning - Home Cleaning Near Me

With Lunar New Year coming up, I decided to get our entire house cleaned so we didn't have to worry about it and after some researching (and hesitation), I finally pulled the plug and decided to give BR cleaning a shot. I couldn't give them a 5 star for a few things. The good: I was expecting 2 people, but a team of 4 arrived which was AMAZING for me because they finished sooner! I inspected most of the rooms and pointed out some flaws to the main person and she THOROUGHLY cleaned it herself, which gave me a peace of mind. The team were all masked, professional and VERY friendly, even to my dog who barked like a maniac! The did an overall good job. They spent a total of 4.5 hours as planned but before I could do a thorough check of the kitchen they were already out door. They also folded all the blankets in cute ways, including the toilet papers... It was a nice touch! Loved it! The bad: although they should up in a team of 4 instead of 2, for the price I paid, I was expecting a more thorough job and not having to point out obvious flaws... example 1: main bathroom, there were blue cleaning streaks on the toilet flush tank/cover and there were still dust on top of the cover. I pointed these flaws out and the main person (I think Camille) thoroughly cleaned it but I felt like those kinds of details should've been caught by the person cleaning and not by me, however, Camille went above and beyond and not only cleaned those two spots, she also spent an extra 20 mins deep cleaning the tiles since it was missed by the other cleaner. Example 2: Same with our master bedroom bathroom.. obvious flaws, like dust and dirt where the window is. Also, in our bedroom, the fire place wasn't wiped down, which Camille ended up cleaned. The shower also wasn't completely wiped down, no biggie, I used my magic eraser and did a quick wipe as I forgot to mention this to them. Example 3: There were also marks left on our sink from a cleaning tool they used to scrub the sink.. I used the magic eraser to clean it up, as the team had already packed up and was out the door. I also noticed they didn't wipe down the dishwasher like they were supposed to. Also, the oven bulb broke as they were cleaning it, and one of the BR reps had texted me a picture about it but didn't offer to replace or apologize.. so not sure if it was my fault or theirs?? Anyways, overall, I think they did a great job, but I didn't give them a 5 stars because there were a few obvious misses that they should've caught themselves. I'm not too sure if I'll use them again for a deep clean because I can't imagine 2 people doing our entire house in the same amount of time as thoroughly as I would like.. I was definitely lucky this time with a team of 4! But I do recommend them for a regular cleaning! I think a deep cleaning requires more time. read more

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Some of the areas seemed not been cleaned at all and remained apparently dusty before we checked. And those areas are just the common scopes in the checklist (for example kitchen drawers, shower niche, shower curtain rod, etc.). It seems like the cleaners just went back and cleaned those areas only after we checked. read more

I'm a repeat customer. We went with BR Performance again for move in/ out cleaning and steam carpet cleaning. Very satisfied with their services. read more

This is my second time using their services. Even before finalizing the appointment, I was contacted by the BR Performance Cleaning team which had prompt communication and provided discounts as a recurring customer (even though last cleaning was done over 2 years ago). On top of that, I had requested a last minute change to reduce one bedroom and they were able to quickly adjust the total cost accordingly. More importantly, the cleaning team were polite and paid sharp attention to detail. Examples of this were dusting in areas that could be easily ignored (e.g. wine bottles and knickknacks) as well as removing stains in the bathroom that have been difficult for us. Would recommend. read more

The cleaning was fantastic. Priscila and her husband did everything I wanted and more - the dust and cat fur of ages, all the floors really clean, windows and windowsills, stovetop and even the oven! - while not touching things I asked them not to (old books and boxes, etc). They completed the whole house much faster than estimated - without skimping - again, fantastic job. I will say I was not super happy with the price, although I agreed to it, I had not realized the final price wouldn't vary from the estimate within 20%. So I felt it was a bit pricey, but Priscila did such a great job I have to give a solid five stars. read more

I had them do a deep clean in my condo and they did an amazing job. After trying a few other companies for a deep clean, I finally found one I will come back to. I've never seen my kitchen sink so clean, and same with the bathrooms. They really paid attention to detail in all rooms. I also appreciate the easy online booking system, and the communication across the board was fantastic. I will definitely have them come back in the future! read more

I used BR performance cleaning twice. Both time I had used move out cleaning service with add on steam carpet cleaning service. First time is in early 2020 and I was very happen with them. The cleaning team is professional. The result is not perfect but overall it very nice clean. And I can rate it 4 or 5 stars Second time is in Later 2021. I will rate 2 stars. One star for convenience online booking and one star for very professional carpet steam cleaning service. -1 star: The owner mentioned they are extremely careful because of Covid, all cleaner will wear masks and gloves. When I arrived the house(cleaning nearly finish), none of three ladies wearing masks. They did start wear later when I talk to them face to face. -1 star: Several areas throughout the house did not get cleaned, including running board in bathroom, corner of the bathroom, cabinet in the laundry room, cabinet under the sink. Apparently the house is not in a move in ready condition if I did not check. They did redo those area cleaning after I pointed out. Then mentioned to me "sorry one of our lady is new, she missed those area"(not really a good excuse) -1 star: two tools left inside of my kitchen sink disposer(see picture) one is hard plastic small brush tool, one is metal round piece(not sure what it is). Luckily I found it early enough that it has not cause any damage yet. When I provide my feedback to the owner, after checking with clean team, they said they never used those tools and not theirs. In general I am ok with small mistake and this kind of thing happens but I cannot tolerate lies. It just happens that I replaced the disposer and tested the disposer right before clean team arrive the house. So I know those are item they left over. Overall not happy with the second service I had with this clean company. For the price I paid I am expecting better service. Maybe I was lucky at first time to get food clean team and running out of luck at second time. I will try other cleaning company next time read more

BR Performance Cleaning - Left over tool inside of disposer - Home Cleaning Near Me

I found this company to be reliable. The cleaning team arrived right on time. The Team was professional, courteous, and friendly. The price for cleaning services is very reasonable. I can't thank the Team enough. read more

Thank you Ludmilla and your team for making our place sparkle. They did amazing job cleaning and we will definitely hire them again. Ludmilla made sure everything was organized, looking neat and tidy. Place smelled fantastic as well. Thank you for your wonderful and hard work. read more

I have used BR Performance for various house cleanings/post construction cleaning. They provide great service every time. Their cleaners are hard working, detailed and friendly. I'm so impressed with their work. read more

It's a pretty positive experience overall. They are very responsive in terms of communication. The work were done in high quality. I would recommend this company. read more

Ludmilla and Olga (I hope I got the names right!) did a fantastic job cleaning our home. They even went the extra mile and made sure to keep doors closed as they went in and out of the house to prevent our cats from running out. It meant a lot to us that they did this. The end result was amazing. Our house has never been this clean and it really brings a peace of mind. We highly recommend this team and will definitely be repeat customers due to the splendid work they did. Thank you for your hard work! read more

They are a bit pricey but they did a wonderful job. The team was reliable. They were right on time and they followed a proper plan to clean all rooms/floors. They were open to feedback when pointing out some areas that needed additional cleaning. read more

Very satisfied with the move out cleaning we had from B R Performance cleaning. I definitely recommend them. They are very responsive for any questions we had. They sent us detailed photos and videos of the cleaning while we were not present at the location. Even in our absence they did a great job. read more

I am very happy with the deep cleaning I received today. My house looks and smells wonderful. The floors and windows, oven and refrigerator are sparkling. They were even able to clean the mold around my bathroom window. I will use this company again! read more

I had a great experience with BR performance! The scheduling through their online portal was easy, the staff members were very responsive and the team arrived at my apartment on time. The two person team who cleaned my place were extremely thorough :) I will be using them again read more

This review is very overdue. I was moving out of my apartment and didn't have the time to do a deep cleaning on my apartment. During a Yelp search I came across this business. I requested a quote and was speaking with Edina in minutes! She was very responsive and provided exact details of what the service included as well as the price! I love that! Fast forward to cleaning day, I was provided a time frame of 9:00-9:30 am for arrival, and the cleaning lady was at my apartment a few minutes past 9 and I was stoked! She was very friendly and told me the apartment should be done in about 4 hours. Fast forward 4 hours later, I received a text saying your apartment is finished on time! As I arrived back to the apartment and took a look around, spotless! Amazing job! The price I was quoted is exactly what I paid! No complaints! I just received my deposit back and happy to say that I received my FULL deposit, and it was noted that the apartment was surrendered in great condition! I will definitely contact Edina team again when it's time to move out or just for a spring cleaning! :-) read more

Folks, do not give them your payment card details unless you ask for a cancellation fee from them if they are late. Even better, don't pay until service is completed. This is for your own benefit. My response to the seller's reply below is at the end of this review. BEWARE: Their team is not punctual and had to cancel the appointment due to last minute delay on their end -- there is no cancellation fee or discount for this and now I have to book/find another time while the house remains dirty for another week. Note that they will charge you a $145 cancellation fee if *you the customer* cancel the appointment on your end. But there's no cancellation fee or discount if they cancel the appointment on their end. They don't value your time as much as they value their own time. Save your money, do not pay or give out your payment details until the job is done. Edit: the response from the owner below is disingenuous. They make it seem like the cancellation was due to my hard stop at 11 am. The reality is that the appointment was for 8 am and they were not here even by 9 am. That's when I told them I have a meeting at 11 and they need to hurry up. Folks, do not give them your payment card details unless you ask for a cancellation fee from them if they are late. Even better, don't pay until service is completed. This is for your own benefit. read more

We recently moved out of our condo and needed pretty last minute cleaning. We had reached out to several different companies through yelp and BR was one of the first to get back to us. They were quick and efficient with their communication. The day of the cleaning went very smoothly. Two ladies arrived on time and even though there was a bit of language barrier, they were extremely nice and very thorough with the cleaning. Within 2.5 hrs, our condo was as clean as new! Highly recommend BR for your cleaning needs! read more

A couple months ago I decided to book with BR Performance Cleaning after not having any cleaning service for a while. I booked a deep cleaning and then started a regular service every two weeks. BR sent Thaliny who has been such a benefit to our house. She's thorough and attentive. 10/10 would book again read more

Amazing Work. The ladies came within the time frame we had set up. They got right to work. My mom was at the house and she was really nervous because we've never had someone do a Deep Clean before. They left all the rooms spotless and beautiful but my absolute favorite i have to say is the kitchen . My mom doesn't want anyone in there afraid that we will mess up all the hard work lol. They also went above and beyond when it came to my brothers room. My brother has autism so for those that know .. they keep their room how THEY want it. Well the ladies went in, (with my mom of course haha) and they started to do their check list of cleaning and they even helped my mom organize my brothers stuff as well. When I got home he tells me to go look at his " new room" it was a total transformation . Very nice and polite ladies . Would definitely set up another appt when I need it again read more

I decided to go with this company based on the great reviews and that they offered a heavy duty deep clean for move in move outs. They were very quick to schedule and send out a team. Our tenant was moving out and we were preparing for a new move in so we specifically paid extra for a deep clean. The first time they came to clean the floor wasn't mopped. The baseboards were filthy. It was not a deep clean whatsoever. Maybe an ok regular clean but that's not what we paid for. Also mopping and cleaning the floors should've been a given. We sent pictures to the owner and they apologized and said they would come back and fix it. We communicated that to the company and they sent the same 2 people to come back and clean. When they showed up they were almost annoyed and asked so what needs to be cleaned? There were still hairs on the wall when they left. They said that the shower pan couldn't be cleaned because it was too old. I just scrubbed it with a magic eraser myself and it looks completely different. I communicated my dissatisfaction with the owner. She said oh we fired that team because of their work- and would only refund me 10% after we paid over $700. Complete joke! ***replying to Edina- 1. The cleaning was worthless because I had to go back and clean myself. If i wanted to do that I wouldn't have paid you to do it. I am now paying another company to come and do it. So I lost money by working with you. 2. I was on my way to come back after I already mentioned to you that I work during the week. I wouldn't have had to come back at all If you would've cleaned it right in the first place. When I did come back to inspect there were still hairs all over the wall LOL. Your team should be competent enough to have cleaned that without me having to point that out. Your team said "we cleaned the shower pan with acid, it's old it cannot be cleaned." Yet I took a magic eraser and fixed it. And no- the only thing they did when they came back was somewhat dust the baseboards. They were upset they had to come back and thought their first cleaning was fine. 3. In short- don't work with this company you will likely have to hire someone else to clean it right afterward. read more

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Sarah and Marileide were super friendly and did an amazing job. They were very thorough and took care of every detail. They also were super efficient. I gave them a big job and I thought there wouldn't be enough time to finish - but they absolutely did. I would absolutely pay for their services again. I've used BR performance many times, and they are now my go-to. I trust them completely, they always get the job done quickly and professionally. read more

Cleaning crew came on time. They were working relentlessly to make sure every room and corner of my home was clean. Customer service is quick to respond and provided me with availability, quotes and a handout comparing the different types of cleaning they provide. It was easy to schedule appointments and type of service on their website. They also had a discount for returning customers. read more

I own rental properties and have used many house cleaning services for every move out and not all have done a thorough job. I usually have to go back and clean some of it again myself as I am very picky. Over the years, I've learned that it's important to be very specific about the areas you want cleaned and I've been disappointed by companies that do not list the areas to be cleaned. For this move out, I reached out to a lot of cleaning companies for a heavy duty move out cleaning with carpet steaming and garage cleaning. BR Performance Cleaning was one of the few companies that would do everything on short notice at a fair price. They are very organized and also list everything upfront that will be cleaned and you can add extra items, such as blinds and garage and carpets. They give a 30 minute range for arrival, but also texted me when they would arrive on the day of cleaning, which I appreciated. They also responded to texts from me during the cleaning as I was not at the house for most of the cleaning. I was so impressed by Ludmilla and Nalva, who came out early Saturday morning on 01/29/22 to deep clean the house. They were so thorough and totally exceeded my expectations! The appliances that were covered in grease, looked new again - stove, air fryer, and microwave. The garage and water heater that was covered in layers of dust looked like we could eat off the floor when they were finished with it. They were both also very pleasant and seemed to really enjoy their jobs. I am so amazed with their incredible hard work and attention to detail. They didn't leave until everything was thoroughly cleaned. If you are looking for a thorough house cleaning that will leave your home looking sparkling, clean, and new, then reach out to BR Performance Cleaning. I will use them for all future cleanings. read more

Pros: this company responded quickly and was able to fit me in in just a few days which is exactly what I needed. Cons: 1) A day after I booked, I got a cancellation notice (although I hadn't cancelled). When I called to find out what happened the company had accused me of using their services a few months prior and then asking the cleaners to return because they weren't satisfied with the job. She said that the cleaner had refused to return to my house!! I had never reached out to (or even heard of) these cleaners before - I only called them because our regular cleaner was sick and we needed a deep clean before hosting an open house and a friend had recommended them. After I called, the woman I spoke with said she made a mistake (she had mixed me up with someone else who lived in my town!) apologized and re-booked my appointment!! 2) The deep clean was not worth the money - $367. I didn't even bother calling to ask them to come back because of my experience booking with them in the first place. The sliding glass doors on the inside were clearly not cleaned, and the floors were definitely cleaner but not what I would expect for a deep clean service. read more

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Superb. I came back from work to an emaculate home. I contact this company twice a year and always impressed. I work a lot and things just eventually start to pile up and get dusty. I'm very happy with the work every time. Also affordable. Thanks guys. Will hear from me again. A+++ read more

This team is truly a LIFE SAVOR! They were able to show up next day and clean my entire place and do the most amazing job. I'm extremely satisfied with their work and would absolutely recommend BR Performance Cleaning! read more

We've used BR performance a few times now, and today Mari came, and we are just so blown away by how good their job is. I've had cleaners through the years off and on to help when needed, and after today we're scheduled biweekly cleaning. Thank you Mari! read more

Wow! Ludmilla and her team are FANTASTIC! I scheduled post-construction cleaning of my house and regular cleaning of the in-law unit and they worked for hours non-stop. There was alot of dust that needed to be cleaned from walls and floors. The house is now move-in ready thanks to them. We are so happy with their cleaning that I am now also considering regular cleaning services from BR Performance Cleaning. Very impressed! The scheduling was easy via their website, and they are very responsive via yelp, email and text (I spoke with Silvio throughout the process). I like that I also got a reminder for my scheduled service. Will definitely use them for my cleaning needs. read more

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these photos are moments after i had a "Heavy Duty Deep Clean." When the cleaners first arrived I asked them to wear booties which they did not have. When I requested they take their shoes off their was push back and told me they didn't want to. They did NOT clean the toilets, mop the floors, clean the window sills, scrub the shower. There was hair and debris all over my apartment. When the cleaning ladies were "finished" all of their things were in the car and they yelled from the front door "we are done" and immediately left. They did not provide me with the opportunity to inspect the house before they left. I called the management and they offered NO solution. I asked for them to have a different cleaning crew to come in and redo what these people clearly did not know how to do. Silvio said "it would cost me $150 to have another team come in and I can't do that for you." I urged him to reconsider as I ultimately had picked this business based on their reviews. Please do not be fooled. The cleaning crew does NOT know what they are doing. According to Silvio this was their "best team" at the company and the pictures speak for themselves. Do yourself a favor and do not hire these people. Horrible cleaning and even worse customer service. I had to text the company and tell Silvio to leave me alone because he kept harassing me about how he can't send me another team to clean up the mess. read more

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I hired BR performance cleaning to do a move out deep cleaning. The house is completely empty. I showed up and pointed at areas that needs extra elbow grease and left them some sodas. 4 hours later, I came back to a spotless house. They even asked me to check everything to make sure they did a good job. Would hired again read more