they advertise promotions that are not true. then I contacted customer service twice - first lady…read moresaid I would receive the bonus in 3 days, and the second lady NATALIE said I wasn't entitled for it because I donated after November 16th. On top of that, when I said their team was very incoherent and I wasn't going to donate again - she didn't apologize or anything - she just said: do you want me to remove your email from our communication list???? Just terrible customer service!!!

If you will be donating Blood or Plasma this is the place you will be most comforted! Maria, is the…read morebest, kept me warm and comfortable! Her experience showed over and over! She enjoys her work in making this experience quite tolerable! Grateful for a person like her! Best, Scott

It had been a bit since I had donated due to my low iron, barring me from it. Got there fifteen…read moreminutes early, and the two workers were busy but quickly welcomed me in. The entry has two small fridges with waters and juices plus a variety of cookies and snacks for when you leave. I ate some beef the day before and hours ahead of going in, and I passed my iron test. The interview was done, and I was able to select where to lay as my blood was taken. Wonderful experience was due to how professional and friendly everyone was.

Very caring staff. Comforting and knowledgeable. Had a lot of questions and they calmed me enough…read moreto want to give my first pint. Very thorough operation. Will return soon.

I'm sorry about the other people who don't think highly of this location - it might have been a bad…read moreday for everyone... but I HIGHLY recommend this location on Discovery Drive near UCF. The entire staff over there are very professional, nice, and fast. There's about 4-5 phlebotomists I would highly recommend getting stuck by: 1. Juan 2. Yaddi 3. Milaycha 4. Ingrid 5. Sabrina (in that order) The ONLY thing I recommend they improve on is getting the updated machines that cuts donation time in half. they still use the older ones that take about 50-60 min. to donate. They also lifted their bruise ban, so now even if one arm has a bruise, you can still donate from the other arm. Before, even if 1 arm just had the slight yellow discoloration, they wouldn't let you donate until you were fully healed...

Staff is nice and the place is very clean. Only set back is it can get busy. So make sure you eat…read morebeforehand and have something to eat and drink afterwards. The pricing has changed. Was 80$ per visit before covid

Staff is great, process is very quick. Never a problem that can't be solved immediately. Highly…read morerecommend.

They need to have qualified techs every day they are open. Saturday staff was missing a good…read morephlebotomist. I have never had them miss and especially both arm's. Additionally I also have a bruise that seems to be getting bigger.. Hopefully it will go away and I will stick to the crew that usually does an amazing job.

All staff was friendly , professional , respectful and informative with my first visit and my first…read moretime donation . They all made me feel welcome and respected. The building is modern and clean and very well maintained. The parking is nice and spacious. They observe veterans and welcome them . They have lovely videos and let you know the types of behaviors they expect from their customers . I will definitely return to donate . ~ closed on Sundays and they take appointments. Good to know .

The wait is a little longer than other sites but it makes up for that with awesome staff! They are…read morefriendly and professional. They always make sure the experience is a good one. Their rates are above others. Overall great experience.

Mrs Carla Octopharma plasma Casselberry, Fl . She put the…read morewrong pressure in phisical exam. My blood pressure , was 93.3 and she put 100.3, and she said to me wait for lower pressure. And she said to the other Lady , who attends , and rhe takes the physical exam, don't take and looked at me. And inside the room , where receives the plasmas , she showed her tongue to me, when I was in line again, I thought it, was very unprofessional! Other lady in Tuesday , talking to me, if air gets in your vein, you die, but the needle had not entered in my vein.

absolutely horrible!!! I was a recurring donor for the 2nd time, (in the branch that is on…read moreSemoran Blvd. in Orlando) and was treated like S...t. I am talking about rudeness, very unprofessional, very disorganized, desconsiderate, etc. I was being excluded and denied from donating, only because I requested someone specific to help me in the final process of donation. They had a sign on the wall communicating that since May 17 anyone won't be allow to request anyone, however, I requested someone that was near to me to help me on May 13, and one of the "manager" extremely unprofessional and rude came to me and denied flat my request and then I comfronted her, and told her that was in my right to do it because that policy will be implemented starting the 17 and that day was 13. Then, after that incident that crappy,rude, and unprofessional people denied me to donate anymore. The managemet of that place is just garbage. If it were not for the donors they would not have a pay check. That place should shut down and close. It is just disgusting and awful.

Donating plasma at CSL Plasma in Longwood is a pretty straightforward experience. The staff here is…read moregenerally decent--professional and polite, though like with most plasma centers, things can move at their own pace. Be prepared to spend about 1.5 to 2 hours total. Sometimes the check-in process actually takes longer than the donation itself, so a little patience is definitely required. Once you're back in the chair, the actual plasma draw usually goes smoothly. Overall, if you're looking to donate plasma and don't mind carving out a chunk of time from your day, this location gets the job done. Just plan ahead, bring something to read or watch on your phone, a jacket to keep you warm and know that the staff will take care of you. Remember to be patient with them.

My name is LD Bryant and I have been a plasma donor for six years. I was introduced to giving…read moreplasma by my nephew. At first, I thought it was just another way to make extra money however when I did my research on how my plasma saves lives it gave me a since of pride and joy that I am helping so many people. I now go there to help other people who needs my plasma to live a better life. The staff at the Longwood branch is awesome. The customer service is amazing, and Cassy and Cat are two of the most amazing ladies that I ever met in my entire life. These two ladies really and truly care about the donors. The complete staff is excellent, and I highly recommend anyone who want to make difference in the lives of other people to visit CSL PLASMA Longwood FL. Thank you CSL PLASMA LONGWOOD L D Bryant

This facility is clean and efficient. The staff is very warm and friendly. I have donated here…read moremany times. Today I went there believing I had an appointment only to learn that I made a mistake and scheduled at another location. I arrived here two hours before they open and yet there was staff there working. They graciously came to the door and helped me correct my error. I arrived at the other location in time to complete the donation process. These people are very professional and make this process very easy to do. I highly recommend it!!

From the owner: Donate blood today at the OneBlood Ormond Beach Donor Center. Conveniently located near…read moreAdventHealth Daytona Beach and Granada Boulevard. Easily accessible for those in Tomoka Estates, Holly Hill, and North Peninsula. Make an impact in your community, and share your power to save lives.

I had a great experience here donating blood. They do prefer appointments here and it can get busy…read more I recommend making an appointment before coming. They have drinks and snacks available after donating. The employees here are helpful and kind.

I LOVE this donation place. Every single employee I've come in contact with since joining the…read moreplatelet challenge last year are the nicest and most thoughtful employees. When I arrive they welcome me by saying, "Hi Sally how are you doing today?" Once we've finished our mini health exam and I'm moved into the donor area their kindness continues as I am offered a heating pad because donating platelets is a 2 to 2.5 hr process and stuff coming out and stuff going back in tends to make you feel a bit chilled. They offer me to watch whatever i want on the giant drop down TV's (I always bring a couple of things to do so no need for them to set me up with a TV program but they most always ask) I would like to give kudos to the people working there, if only I knew their names. Next time I go I'll make a point to get their names and come back here on this site to give them kudos personally. What I do know is there's a guy who tall, dark and ??? who's always so nice and greets me by name and offers drinks, snacks and a warm heating pad..who could ask for more than that..2 Hispanic ladies who are SUPER nice and thoughtful also. What I can tell you is one of them has a dog named Molly (see I don't recall her name but I recall her dog's name) super sweet. We've shared pics of our dogs and she always makes me feel special thanking me for coming in . The other Hispanic lady always has a smile on her face, greets and interacts with whomever comes in and she too calls me by name and makes me feel right at home from the second I come into the donor center. These 3 people make all the difference in how I feel from the moment I walk in until the moment I walk out. Please do me a favor and if you ever spotlight your employees for a job well done please think of these 3 people and tell them what a great job they are doing because they are the reason I return to this donor site when it's time to donate platelets...WAY TO GO OVIEDO BLOOD DONATION SITE!!!!!

Make sure you eat at least three hours before your appointment. If asked whether you've eaten and…read moreyou haven't, it's better to lie and say you have, otherwise, you won't be able to donate. I woke up at 4 am, drove an hour to get here, waited in line for two hours, only to be told I couldn't donate. I just wish this crucial detail was emphasized in bold on the website. Other than that the staff was very friendly.

TL;DR - If you've donated blood in the last 8 weeks, don't bother going…read more I'm going to give them two stars for now, but I may raise it based on future visits. I would do one star, but everyone working there was very nice. I did everything I was supposed to. Made an appointment, had my paperwork straight, etc. I got there and signed in. I told them I'd just finished dinner, as recommended, and was still handed a big bag of Goldfish crackers and a bottle of water to eat while I sat in the waiting room. So I had to put that on top of a full stomach. Long story short, I went through an hour of jumping through hoops only to be turned away because I had donated blood less than 8 weeks ago. Really? If they had asked that at the beginning, I could have avoided wasting my time and space in my poor stomach.