Nice staff, great clean location, and very cool (temperature wise). I usually donate blood at the…read moremobile facilities but today I had a little bit of time. I was the only donor there with a staff of about 4-5 people; who were very friendly. Honestly, I would recommend the mobile bus any day over visiting here. The wait is longer, which I don't understand, because it's pretty empty. You literally have to make extra time to visit here and then they offer you a t-shirt. I was a little disappointed when I could have went down the street at the Walmart visit the Red Bus instead. My waiting time would be shorter and I would also receive 2 free movie tickets. I guess knowing that my donation helps someone else makes it all worthwhile. Another great benefit of donating is the mini check-up you receive. A great way to encourage people to visit the office location over the bus would be to offer a choice of freebies other than green ugly t-shirts. Just another way to appreciate donors and encourage more visitors

I'll never go back there. I was waiting for an hr and half and I made an apt. There was 2…read more employees but only one on the floor. One of them told me they didn't have lunch or breakfast, it is the corporate signed only 2 employees por shift. There was no one before me lol they didn't want me to donate or they didn't want to work that's for sure

I'm actually very surprised by the poor reviews of this place as I consider them to be far more…read moreorganized and helpful. Not to mention, the majority of their workers are Phlebotomists and LPNs, which is a far cry from CSL, which employs new workers all time because of turnover, who all too often butcher arms so often they run out of ice packs. I got not one, BUT THREE, hematomas in a row at CSL. They moved around the needle so much it punctured a vein. My entire arm was blue, and right before my wedding. KED is my go-to place now. The are pleasant and professional, and all the ladies and gentlemen starting lines are so careful. The longest I've waited in the past two weeks for vitals was 15 mins. I am now on my 5th donation.

I was very happy for a little bit but today, I took off my bandage after 3 hours from donating and…read moreblood gushed everywhere. I called the Sanford office and they didn't even offer an apology and blamed me for blood squirting everywhere. I called back because I was upset and asked for a manager and the person answering said she was a manager and I know for a fact that she's not but she tells me "what do you want me to do?"? I finally got a real manager and she had the decency to apologize but I'm done. Never have I been treated this way at these places.

Biomat USA I've been…read moredonating plasma with Grifols for years, hitting up centers all over the country during my travels, and I can confidently say the Biomat USA in Altamonte, Florida, is hands down the best one yet! The phlebotomists here are exceptionally skilled and friendly--they handle everything with precision and a genuine smile, making the stick quick and painless every time. Unlike some other spots where you're herded through like cattle and left waiting forever, this team treats you like a valued human being with a life outside of donating. They respect your time, keep things efficient, and even chat about local spots or whatever's on your mind. The facility is spotless, well-maintained, and equipped with comfy chairs and free Wi-Fi to make the process fly by. If you've donated elsewhere and been disappointed, give this Altamonte location a try--you'll see the difference immediately. Highly recommend for both newbies and veterans like me!

I agree with a lot of the other 1-star reviews here. This location is awful. The staff is VERY…read moreunprofessional and slow. My very first visit there, the phlebotomist whom everyone said was the best one on staff stuck me, and even she didn't do a good job. She missed my vein on my first arm - I asked her not to fish, and she didn't listen. She ended up sticking me on the other arm, and still missed twice before finally getting it. I ended up with bruises on both arms and couldn't come back for 2 weeks. I only went there for my 8 new donor donations, and never went back. HOWEVER, if you're going to donate at a Grifols location, I HIGHLY recommend the location on Discovery Drive near UCF. The entire staff over there are very professional, nice, and fast. There's about 4-5 phlebotomists I would highly recommend getting stuck by: 1. Juan 2. Yaddi 3. Milaycha 4. Ingrid 5. Sabrina (in that order)

Went there twice for my platelets appointment. Both times I didn't donate. First time they said…read morethey were behind and could not get me in. Second time, I could wait 40 minutes. They were behind because they took in too many walk ins. They need a better system.

I've been to several OneBlood Centers to donate - and no, it's not just to jack up the Yelp…read morereviews; I do that based on availability and travel pattern. Since I could be going east one day and west the next, and most OneBlood centers are not open every day, I need to do what's most convenient to me. For the last couple of times, though, I've come to this Big Red Bus parked almost permanently outside the AMC theaters at Altamont. Not only did my travel take me this way (likely to continue), but there are several other factors that makes this my go-to. 1) It's easy to get an appointment * (not that it's hard to get one at the regular centers); 2) There's much shopping/walking opportunity at the Altamonte Mall; 3) There's covered parking here, almost guaranteed! 4) I've noticed that their incentive is usually nicer/richer. Let's face it, none of us give blood for 'money', but truth be known, while we didn't START out that way (there are zero incentives in HKG and Canada, where I gave probably 15 gallons over the years - or at least there used to be none), the system here has trained us well. Now I think in the back of my mind: as long as I'm going to be doing a good thing, why not get a Walmart gift card out of it? There was a nice $25 Carrabba gift card in addition to the usual swag around New Year's time, but alas, I missed it because I'd given on 12/30! I'm going to post this in EVERY OneBlood review I write from here on in (since they don't appear to have heard), but PLEASE, invest some programming time to make your iPad questionnaire more intelligent? I mean, c'mon man - why have the donor press two times (the answer and then 'Next') on EVERY screen, making the answering process twice as long? You say, because people might press the wrong answer? Well, you have already looked after that by having the 'BACK' button! Another example: why does a guy like me have to even see the screen with the 'pregnancy' question - you 'know' when handing me that iPad that I'm a guy, cuz I'm in your system! Travel questions, too, can be streamlined for repeated donors (taking into consideration past responses). Why is this important? Well, one of the reasons more people don't give blood is that they don't have time? Wouldn't you have more donors if you can claim "NEW STREAMLINED PROCESS SHORTENS TOTAL DONATION TIME BY 27%"? Everything went smoothly with my donation otherwise. This bus, though, is freezing cold at the back. When I mentioned it, she said, "You'll get used to it" - what a 'nice' customer-friendly response! The front part though, was a little on the warm side. One more little thing you can do for all donors - you have FOUR colors of elastic bandages there, and you're not busy: why not ask every one what color they'd prefer? It costs you NOTHING, and it goes some distance to let (some) donors know that they are appreciated, as well as give them a sense of control. Yeah I know - I'm a pain, but that doesn't mean my suggestions aren't valid. * Note that you can't get an appointment 'day of" for a blood mobile donation site.

First time blood donor here! Booked an appointment online. Easy to book, walked in, no wait! They…read moretook vitals and had me complete a questionnaire, then prepped me for my donation. Comfort sofa chairs, exceptional techs drew my blood easily (I'm a hard stick), and I was in and out in 15 minutes. Earned four free movie tickets and a cool Blood Donor sweatshirt! I recommend this Blood Bus from One Blood

First time going to their Altamonte location. I had to swap my 1pm appointment to 940am, so it was…read morea bit busy when I git there. Made myself comfy and just waited till they were ready for me. One of the techs was getting trained on the platelets technique, but even with that small bump, everyone was very professional, and I was acknowledged when I arrived and ready for my blood donation within an hour or so after my allotted time. Being two techs on site, they were smoothly getting folks prepped, set up on the machines, and out the door. I'm glad to know this location is available close to home. Will return for the next donation in a few months.

I had a great experience here donating blood. They do prefer appointments here and it can get busy…read more I recommend making an appointment before coming. They have drinks and snacks available after donating. The employees here are helpful and kind.

I LOVE this donation place. Every single employee I've come in contact with since joining the…read moreplatelet challenge last year are the nicest and most thoughtful employees. When I arrive they welcome me by saying, "Hi Sally how are you doing today?" Once we've finished our mini health exam and I'm moved into the donor area their kindness continues as I am offered a heating pad because donating platelets is a 2 to 2.5 hr process and stuff coming out and stuff going back in tends to make you feel a bit chilled. They offer me to watch whatever i want on the giant drop down TV's (I always bring a couple of things to do so no need for them to set me up with a TV program but they most always ask) I would like to give kudos to the people working there, if only I knew their names. Next time I go I'll make a point to get their names and come back here on this site to give them kudos personally. What I do know is there's a guy who tall, dark and ??? who's always so nice and greets me by name and offers drinks, snacks and a warm heating pad..who could ask for more than that..2 Hispanic ladies who are SUPER nice and thoughtful also. What I can tell you is one of them has a dog named Molly (see I don't recall her name but I recall her dog's name) super sweet. We've shared pics of our dogs and she always makes me feel special thanking me for coming in . The other Hispanic lady always has a smile on her face, greets and interacts with whomever comes in and she too calls me by name and makes me feel right at home from the second I come into the donor center. These 3 people make all the difference in how I feel from the moment I walk in until the moment I walk out. Please do me a favor and if you ever spotlight your employees for a job well done please think of these 3 people and tell them what a great job they are doing because they are the reason I return to this donor site when it's time to donate platelets...WAY TO GO OVIEDO BLOOD DONATION SITE!!!!!

Very satisfied with my grandfathers short stay for care at this facility, he wasn't looking forward…read moreto going anywhere but home but he ended up having a great experience. A good friends grandmother also resides here for long term care and they too are very happy!

Fighting for My Mother This Mother's Day…read more Today is Mother's Day, and I haven't been able to spend it with my mom, Maria. Instead, I've spent it drafting legal appeals to fight a nursing home discharge based on disputed "non-payment" -- even though I have bank proof that the certified check I delivered was never processed by the facility. My mother, who has advanced dementia, was admitted to Island Lake Center in September 2025 after hospitalization. Since then, I've documented: Failure to provide dementia-focused care or arrange neurology consults Premature Medicare termination despite ongoing skilled nursing needs Hygiene neglect -- I found her wearing another resident's clothes A certified check for $1,034.32 that I personally delivered, which the facility never deposited but claims as "non-payment" Refusal to provide basic billing records showing proper Medicare/Medicaid classification Navy Federal Credit Union confirmed my check was never negotiated. I've repeatedly offered to resolve the payment with proper documentation. Instead of reconciling the account, the facility issued a 30-day discharge notice. This isn't just about my mom. It's about: Families being pressured to pay disputed charges Vulnerable seniors with dementia being denied proper care Facilities using billing disputes to force transfers Guardians fighting for basic transparency and accountability I've filed formal complaints with the Florida Agency for Health Care Administration (AHCA) and the Long-Term Care Ombudsman. I'm appealing the discharge. And I'm speaking out because this happens to too many families who don't know their rights. If you or someone you love is in long-term care: Document everything in writing Know your appeal rights Report neglect to AHCA and the Ombudsman Don't be afraid to ask for records Praying for resolution and hoping to see my mom soon. #MothersDay #ElderCare #NursingHomeReform #DementiaAwareness #PatientAdvocacy #FloridaElderCare #GuardianshipRights #AHCA #LongTermCare