Nice staff, great clean location, and very cool (temperature wise). I usually donate blood at the…read moremobile facilities but today I had a little bit of time. I was the only donor there with a staff of about 4-5 people; who were very friendly. Honestly, I would recommend the mobile bus any day over visiting here. The wait is longer, which I don't understand, because it's pretty empty. You literally have to make extra time to visit here and then they offer you a t-shirt. I was a little disappointed when I could have went down the street at the Walmart visit the Red Bus instead. My waiting time would be shorter and I would also receive 2 free movie tickets. I guess knowing that my donation helps someone else makes it all worthwhile. Another great benefit of donating is the mini check-up you receive. A great way to encourage people to visit the office location over the bus would be to offer a choice of freebies other than green ugly t-shirts. Just another way to appreciate donors and encourage more visitors

I'll never go back there. I was waiting for an hr and half and I made an apt. There was 2…read more employees but only one on the floor. One of them told me they didn't have lunch or breakfast, it is the corporate signed only 2 employees por shift. There was no one before me lol they didn't want me to donate or they didn't want to work that's for sure

Donating plasma at CSL Plasma in Longwood is a pretty straightforward experience. The staff here is…read moregenerally decent--professional and polite, though like with most plasma centers, things can move at their own pace. Be prepared to spend about 1.5 to 2 hours total. Sometimes the check-in process actually takes longer than the donation itself, so a little patience is definitely required. Once you're back in the chair, the actual plasma draw usually goes smoothly. Overall, if you're looking to donate plasma and don't mind carving out a chunk of time from your day, this location gets the job done. Just plan ahead, bring something to read or watch on your phone, a jacket to keep you warm and know that the staff will take care of you. Remember to be patient with them.

My name is LD Bryant and I have been a plasma donor for six years. I was introduced to giving…read moreplasma by my nephew. At first, I thought it was just another way to make extra money however when I did my research on how my plasma saves lives it gave me a since of pride and joy that I am helping so many people. I now go there to help other people who needs my plasma to live a better life. The staff at the Longwood branch is awesome. The customer service is amazing, and Cassy and Cat are two of the most amazing ladies that I ever met in my entire life. These two ladies really and truly care about the donors. The complete staff is excellent, and I highly recommend anyone who want to make difference in the lives of other people to visit CSL PLASMA Longwood FL. Thank you CSL PLASMA LONGWOOD L D Bryant

Went there twice for my platelets appointment. Both times I didn't donate. First time they said…read morethey were behind and could not get me in. Second time, I could wait 40 minutes. They were behind because they took in too many walk ins. They need a better system.

The only solution they want to provide is pain meds. We have been disputing a denied claim with…read moreinsurance for an MRI, was told to go back to the DR to complete the 6 week treatment - which is 4 prescriptions, one being ibuprofen. They said returning would allow the dr to send in a new request showing the pain has not improved despite the medication. He went, paid another co pay, a week later I call after blood work, and was told by Teegan, 'Oh im sorry, she is still working on that to the insurance"! But they have billed insurance thousands, and we have paid the co pay each visit. Why is she allowed to drag her feet when it comes to OUR health!

100% Do NOT Recommend!! Please see photos! I was robbed of…read moremy joy of finding a new pcp and money!

As the court-appointed guardian of a resident, I became increasingly concerned about the quality of…read morecare and communication at this facility. During visits, I observed issues involving room cleanliness, organization of personal belongings, and what appeared to be a lack of attention to changes in my family member's condition. I also observed significant skin irritation and scratching that ultimately resulted in emergency medical evaluation after concerns were raised with her physician. Following hospitalization, additional medical conditions were identified that required treatment and infection-control precautions. As a result of the concerns I observed regarding care, sanitation, communication, and medical oversight, reports were submitted to state regulators and Adult Protective Services for review. Every family's experience may differ, but my recommendation is that loved ones visit frequently, document concerns, ask detailed questions regarding skin conditions, infections, changes in behavior, and ensure they are actively involved in care planning. I hope the facility takes all concerns seriously and continues working to improve the quality of care provided to vulnerable residents.

I would give this place a -20 if I could! I wouldn't send my worst enemy to this place! My mother…read morebroke her hip and went there for rehab. She has dementia and she lives at a facility. When I went to see her shortly after she got there, she was sitting in a wheelchair in the hallway with her head down, pretty drugged up and when she saw me, she cried and said "I'm so glad you're here" because she had to go to the bathroom. I couldn't get anybody to help me get her to the bathroom several times that I went there. At one point they said well she can just go in her diaper! My mother has never been incontinent a day in her life. Although she got used to peeing in her "diaper" when she was there! They would leave her sit and not check on her. Also, because of her dementia, she doesn't feed herself very well. I would go in hours after lunch was served and her food would be sitting there not touched. No one would come in and feed her. There were probably two workers that seemed to care about the patients. One had already given his notice to this hell hole! It was one of the top ones on the list of facilities to choose from. I have no idea how that happened! It is a horrible horrible place. If you care about your loved one, do not let them go there!

Staff is friendly. Never waited long. Doctor listens and is very friendly. I have had trouble in…read morepast with doctors, I never felt comfortable. I feel very comfortable here.

Horrible service and facility. Charged to "save" appointment. Then had to reimburse after I atte…read moreappointment. This year I set appointment and at appointment was informed doctor Ahmar was away and would be seen by PC Lydia. Charged for physical and when infomed by Cigna they reimburse because it was a physical appointment not a well visit. Most recently I went back for blood work results and I explained what happened in the past and they denied and still charged a copay for just giving results of blood work. Left 4 messages via their texting and never received a response. Was informed that location has been split and patients have been divided between two doctors now. Never have patients been informed! Practice is unprofessional.