Donating blood is easy and quick! This location helps make things smooth and you feel really…read morewelcome. We did a walk-in on our most recent visit as we weren't expecting my husband to get out early enough to make it during their Friday open hours (only open til 2 p.m. on Fridays). They were quick to greet us and very welcoming - they had no issues with the walk in. The location was clean and well-kept. The staff was thorough, but quick with everything so we were there for less than 30 minutes all in. They have private screening rooms for checking your overall health and eligibility. From there they offer you snacks / drinks in order to keep you happy during donation(s). The blood draw room is off to the left when you enter and there are several beds. There are a few TVs and they play mainstream shows that keep you distracted. Overall: A+ Donate if you can! You can help save up to 3 persons with EVERY donation. This location is super quick and easy to get through.

Oviedo office was unable to make an appointment; they told me to show up at 7am because…read moreappointments were locked. I arrived at 7sm & was glared at by the staff who told me I should've made an appointment. I explained that the Oviedo office told me thry were unable to make one for me because they were locked. I donated platelets & plasma. The staff rolled their eyes in despair when the machine would beep. It was a lot of work squeezing my fist repetitively for hours. Their sourness made it worse. They kept trying to take my remote control, finally in wanted to keep it & asked one to please get batteries elsewhere. It was not fun.

Mrs Carla Octopharma plasma Casselberry, Fl . She put the…read morewrong pressure in phisical exam. My blood pressure , was 93.3 and she put 100.3, and she said to me wait for lower pressure. And she said to the other Lady , who attends , and rhe takes the physical exam, don't take and looked at me. And inside the room , where receives the plasmas , she showed her tongue to me, when I was in line again, I thought it, was very unprofessional! Other lady in Tuesday , talking to me, if air gets in your vein, you die, but the needle had not entered in my vein.

People are nice, place clean, but the wait line is ridiculous. Last time I came I was 55 minutes in…read moreline. Just one person screening, no place to sit while you wait. Today is my 3rd Time here and I'm num 15 in line. I changed where I was going to because this is 4 minutes away from home. Definitely, I'm going to finish my 1st month and I am going back to KED. Very disappointed.

What a great attitude. Super friendly and welcoming staff (Makeda). Explained everything so well…read more Making sure you felt good along the way. Had drinks and snacks for after. Good experience. Thank you.

It had been a bit since I had donated due to my low iron, barring me from it. Got there fifteen…read moreminutes early, and the two workers were busy but quickly welcomed me in. The entry has two small fridges with waters and juices plus a variety of cookies and snacks for when you leave. I ate some beef the day before and hours ahead of going in, and I passed my iron test. The interview was done, and I was able to select where to lay as my blood was taken. Wonderful experience was due to how professional and friendly everyone was.

Really great care for everybody, smiles all around. Took no time and everything was explained in…read moredetail.

Staff is great, process is very quick. Never a problem that can't be solved immediately. Highly…read morerecommend.

This is the absolute WORST! I went here bc they offered the smallpox vaccine incentive, but…read morelearned you must first donate 2-3 times BEFORE the smallpox vaccine incentive. Ok, I was willing. The 1st visit- nobody seems to man the "customer service" desk, I arrived 5-10 minutes after opening and went directly to the customer service desk where I stood waiting for 10 minutes before a very bored looking technician asked if I need d something!? She got another sad/bored employee to help me. No one in this place looks happy, there is NO music, I went in February and the remnants of old Xmas decor was still partially taped to various places on the wall. I've gone 3 times now, every time the technician (always a different one) jabs the needle in my arm... then starts "threading" the needle in my vein!! The last time I was there: 4-5 "suits" there waiting for a manager, the kiosk dirty and looks like syrup on it (at opening), rude tech doing vitals calling out my weight, and while donating, a technician named something like Janeka (?) bummed my corner donation bed so hard, it shifted about 6" and she never apologized or checked if everything was okay! NO ONE is happy here.. not employees or donors! I'd rather go back to BioLife... not as much $$ but the employees are always so sweet, the place is spotless and music is always playing! Oh... and you can make an appointment and not have to wait HOURS! Kedplasma needs to just shut their doors: dirty environment, rude/unhappy employees.

My boyfriend who went here to get his plasma donated had a horrible experience. Overall the…read morebeginning process went smoothly besides the managers being rude the whole time. But when the "nurse" who put the needle in his arm, completely missed his vein and DUG the needle around in his arm for a minute, and had to have someone else re poke him to find it! This resulted in him developing a hematoma, along with sever bruising and pain! You would think a plasma donation center would have professionals to do the procedure but don't be surprised if you're next.

Being a first time donor it was kinda weird for me at first. After getting all of the information…read moreabout plasma donation and the benefits I am glad to be a donor. The staff at this location are very welcoming and friendly Thanks Octapharma Plasma for everything that you do!

I love this location the staff everyone super funny you stay you help people and you get broken off…read morea little bit too little spending money

Told me $100 for the first two visits. I go back for second visit they tell me nvm $40 this time. I…read morewalked out and will not be returning.

There process was so smooth and people were nice but they over paid me earlier in my new donor…read morecycle than when it was time for my actual pay still as a new donor they were like hey your fine don't expect the money you should be getting. I went from my 125 to 50 dollars as some who budgets this really hurt me. I tried to explain this wasted a hour of my time on hold and was not given consideration. They don't actually care about their donors trust me I learned the hard way employee John told me order directly from manager Alexis. Listen they made a mistake and they told me we don't value or care about our donors by their actions .

I have recently become a certified Red Cross volunteer as Disaster Action Team in Central Florida…read more When one thinks about the Red Cross, usually mass disasters, such as hurricanes or earthquakes come to mind; however the Red Cross does FAR more than that for the community. The Red Cross responds to local disasters on a daily basis, such as house fires, which occur many times a day in Greater Central Florida. Teams respond with compassion, care, and assistance for those impacted by a disaster. Working with multiple agencies, the Red Cross makes sure that victims of disaster are set up with immediate care for temporary housing, food, counseling and so much more. This local chapter in Orlando has an amazing team in place, balancing logistics, client care, volunteers and also offers a plethora of courses to the community in a variety of fields, such as certification for CPR/First Aid and more. The road to becoming a certified volunteer is rigorous and there are many courses to complete, but so very worth the time invested. This local chapter is so well managed and truly worthy of a 5 star rating. If you find yourself in need of assistance, please reach out to the Red Cross. If you are looking for a great place to volunteer, the Red Cross will help you find a good 'fit' for what you are looking to do. Hands on disaster response was my choice, but there are a great many areas that are needed to support the operation in administration areas, hospitality areas and more. Please contact the Red Cross now if you wish to become a volunteer and you will be trained and ready when the need arises for activation of volunteers.

I'm sorry about the other people who don't think highly of this location - it might have been a bad…read moreday for everyone... but I HIGHLY recommend this location on Discovery Drive near UCF. The entire staff over there are very professional, nice, and fast. There's about 4-5 phlebotomists I would highly recommend getting stuck by: 1. Juan 2. Yaddi 3. Milaycha 4. Ingrid 5. Sabrina (in that order) The ONLY thing I recommend they improve on is getting the updated machines that cuts donation time in half. they still use the older ones that take about 50-60 min. to donate. They also lifted their bruise ban, so now even if one arm has a bruise, you can still donate from the other arm. Before, even if 1 arm just had the slight yellow discoloration, they wouldn't let you donate until you were fully healed...

Staff is nice and the place is very clean. Only set back is it can get busy. So make sure you eat…read morebeforehand and have something to eat and drink afterwards. The pricing has changed. Was 80$ per visit before covid