This place serves its purpose - kind of "the only show in town" for Cross Plains. It has it's ups…read moreand downs, but overall it's fine. I do like the Kwik Trip app, and this location is usually good on stocking the free offerings whereas some locations run out, or have limited selection.

hmm how do I even start this...I am so disappointed and embarrassed of the service I got in this…read morelocation. The cashiers threw my change at me and when I asked if I could get some help with the coffee machine they told me to just leave it alone and get coffee elsewhere. I seriously don't understand what I did wrong for them to treat me so poorly. don't even get me started on the bathrooms.. they were disgusting as if a tornado came in and hit the place. I am never coming back here!! And wouldn't recommend anyone else coming here.

Madison, Wisconsin…read more A 3 star Speedway. Should be a four. Late at night, this spot was busy. It gets lots of use. In a town this size, hot food should be sold late! Review: 3

I won't be back after going in to cash lottery tickets and then having the manager lecture me and…read moreinterrogate me rather than listen to me and his clerk about the issue that had happened. It started with notifying the clerk really calmly and kindly that their Sprite fountain was empty on flavor. I wasn't mad, I grabbed a bottle version, I thought I was being nice by letting them know. When the clerk told the manager, the manager starts giving me a really intense vibe like I attacked him. I had to repeatedly say I wasn't upset, I was just letting them know, it wasn't a big deal? Don't you want people to tell you so that you can label the fountain? Then the only time I've ever had a problem with scanning lottery tickets in my life. Upon first scan, the clerk told me I had $16 rather than the $70 I had scratched and drawn on Powerball. I was very calm and said it wasn't correct, he went and scanned again, came back with $0 on Powerball and brought back the printed tickets to show me. I told him to bring me the original tickets because I knew it was $50+ wrong. When the manager came over again unsolicited, he got involved and lectured me about how the machine works -- which I already knew, but then he wouldn't just look at the cards which clearly indicated I had won more than what was registering. The clerk was clearly trying to resolve the situation, but was scanning tickets at the same time as someone else and things got crossed -- no problem, except why am I being lectured and having a manager interrogate me and tell me I'm wrong repeatedly. He wouldn't listen to what had happened from either me or the clerk. At one point he told me he was training the clerk, like that's the reason he was being confrontational to me? I just wanted to show them how the receipts and tickets lined up, but the manager held my scratched cards and wouldn't show them to me, grilled me about how many cards and which ones were mine. When the clerk did his calculator, it was evident that I had over $70 to pay out. We both tried to explain what had happened because genuinely, whatever the first scans had done were not registered right, and the manager was pretty confrontational. When I laid them out on the counter with the correct scans, the manager was like "see it's right!" -- I had literally multiple different scans from the clerk and was trying to be helpful in illustrating what went on. I just wanted my money and to get out of there. Again, let me emphasize, *I literally never asked him to fix anything* so he was really intense for no reason. They were about to short me $50 and I wasn't throwing a fit or anything, I'm just trying to show them that something went wrong. After unnecessary stress and being scolded and interrogated, I wouldn't go back here. I'm sure gas station customers can be tough sometimes, I'm sure there's stress and people wanting to "see a manager," but I did not complain, I was not mad. He came on really strong and was projecting something onto me. The clerk was nice and genuinely tried to help me, but I don't want to risk losing $50 and having someone be so aggressive at me when I'm just trying to get my money.

Everyone I worked with was truly fantastic. First, a huge…read moreshout-out to Micheal -- he was the very first person to reach out, and from that moment on he was unbelievable to work with. Even with me being a long-distance client, he made everything easy, fast, and stress-free. He wasn't just a salesperson -- he genuinely felt like a friend. He consistently went above and beyond to make sure every one of my needs was taken care of. Any documentation, records, questions (even personal ones), he was there and had my back every step of the way. I highly recommend asking for him if you're shopping here for your next vehicle. He will make sure your experience is nothing short of amazing. Next, a big shout-out to Jared and Wade. I'm pretty sure they're both managers here, and as a manager myself, I can confidently say they run their team extremely well. Their leadership, communication, and people skills are top-tier. They make everything easy to understand and make you feel completely confident and worry-free throughout the entire process. I'm incredibly grateful for everyone I worked with. If you're looking for your next car, this is the place. I promise you -- you won't regret it.

In a word, dishonest…read more Car dealers have a history of dishonesty - it's a cliche really. I purchased two cars from this BMW dealer. The first interaction was quite excellent. Then, they lured me with an email offering an upgrade to a certified used BMW 530xe. I made the jump. After about two weeks of driving the car, I noticed that the rear passenger door color did not match the rest of the car. Upon further inspection there was overspray behind the fuel door indicating after-market painting. This dealership presented me a clean Carfax showing no accidents or repairs of any kind. I confronted them with the problem. After many heated back-and-forth emails one of which outright insulted me, the customer, they agreed to repaint the door. They did a terrible job and got more overspray behind the fuel door. I asked the body shop whether a dealership would notice this. They said, "given their expertise and that they would have inspected the car, there would be no way they couldn't have known." At one point I said "you sold me a car claiming a clean Carfax, when you knew full well that there was damage on this car." To which they responded "you still have a clean Carfax." In other words, just join in our dishonesty and lie to the next person like we lied to you. It's now four years later and I'm preparing to sell the car. It had some minor nicks on the bumper so I took it to a BMW certified body shop to clean that up. They quickly informed me that most of the rear passenger side quarter panel is Bondo. The fuel refill door was GLUED on. In other words, there was substantial damage to the car that BMW of Madison (formerly Zimbrick) failed to disclose. Will never do business here again.

At one time, this was my go-to gas station, but in my opinion it has recently become the worst Kwik…read moreTrip in Oshkosh. I've raised concerns multiple times about a breakfast sandwich I purchase daily that they no longer make, despite every other location in town offering it and selling it well. Another ongoing issue is the hot food, specifically the tornados, roller bites, and egg rolls, which are consistently overcooked and dried out. I've mentioned this more than once, but nothing has changed. What concerned me the most, however, was an incident when I went in to use the restroom and saw an employee leave after using it and then immediately begin handling hot food without washing their hands. That experience was extremely off-putting and raises serious concerns about cleanliness and food safety.

This convenience store has all of your needs from frappes, shake machines, fountain sodas, iced…read morecoffees, regular coffee and almost every item you can imagine in fresh sandwiches to grocery. The staff here cares greatly about its guests. Very friendly people who are wanting to help you. Clean bathrooms and a good clean store. See ya next time!

These people robbed my son who had a flat on the side of the road. Driver hooked up the car, told…read moremy son it would be $200 to tow it, then demanded another $100 to take it off, threatening to tow it somewhere else unless he paid more. he took it off and drove off, with the cash. I called the number and was told twice it was not Moores towing. the driver then called me back, accused my son of doing drugs and that he would send me video and audio of--- something? He screamed at me on the phone, hung up on me, then texted me several times arguing with me, without sending anything or returning money. Complete lunatic. Thieves. Made police report.

They up-charged me once they arrived and charged my card more without my approval. I asked for a…read morereceipt and they couldn't produce one. Be warned: they claim they neither have a computer nor a fax machine. What? I ended up fighting with them through the credit card company. Sketchy.